Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
920017
Service Campaign
Grand Design is addressing concerns of excessive frame flex or wall securement in the front upper deck area of a limited number of fifth-wheel units. This condition could potentially occur over time due to a combination of manufacturing variations, an overload condition, or hitch modifications. Wall securement or excessive frame flex does not compromise vehicle safety or structural integrity of the coach as verified by third-party experts. This service campaign covers 2020-2023 Grand Design Solitude and Momentum fifth wheel products that are 18,000lbs GVWR and over.
24-003
Service Bulletin/Repair Instructions
7-Way Strain Relief Relocation. Current strain relief needs relocated to provide additional securement to the 7-way cord.
TSB 24-001
Service Bulletin/Repair Instructions
TSB 24-001 Issued in March on March 7th. Concern: Complaint of upper deck flex which results in cosmetic damages to the interior and excessive flex at the pin box. Remedy : The procedure outlined in attached summary to assess damages if any and direct customers to the next steps.
24-002
Service Bulletin/Repair Instructions
Broken Interior Step treads. Steps may break at the riser due to the amount of overhang.
TSB 23-001
Service Bulletin/Repair Instructions
Wiring to the remote start/stop switch of the generator at the GenSet panel is wired incorrectly. During use, the generator must be unplugged to shut down. This is ONLY on Solitude units with factory installed generator package. Gen prep not affected.
TSB 22-003
Service Bulletin/Repair Instructions
The rear upper deck on Solitude ST390RK models produced prior to June 6, 2022 may not be properly supported. As a result, the rear upper deck floor may sag slightly at the sidewalls. Remedy: The remedy includes the use of additional fasteners (961113 - Screw 14x1 Hex Waster Type a Zinc, 960736- #625 Tri-fold LG FLG Alum .39-.354 Grip Rivet) and support bracing. (512064 - 1x2 Stuffed AL Tube, 512065 - 2x3 Stuffed AL Tube)
TSB 22-001
Service Bulletin/Repair Instructions
Newly designed lippert upper deck leaves space between pin box and bulkhead. This creates the potential for water intrusion from road spray. The remedy is to install a filler plate (part number #110460)