Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
920017
Service Campaign
Grand Design is addressing concerns of excessive frame flex or wall securement in the front upper deck area of a limited number of fifth-wheel units. This condition could potentially occur over time due to a combination of manufacturing variations, an overload condition, or hitch modifications. Wall securement or excessive frame flex does not compromise vehicle safety or structural integrity of the coach as verified by third-party experts. This service campaign covers 2020-2023 Grand Design Solitude and Momentum fifth wheel products that are 18,000lbs GVWR and over.
25-004
Service Bulletin/Repair Instructions
We have found that when a customer reclines the customer’s recliner may tip forward unexpectedly, this can result in the customer potentially falling out of the recliner. The fix for this is to ensure the recliners are secured at both the front and rear prior to July 2025 the recliners were only secured at the front.
24-003
Service Bulletin/Repair Instructions
7-Way Strain Relief Relocation. Current strain relief needs relocated to provide additional securement to the 7-way cord.
TSB 24-001
Service Bulletin/Repair Instructions
TSB 24-001 Issued in March on March 7th. Concern: Complaint of upper deck flex which results in cosmetic damages to the interior and excessive flex at the pin box. Remedy : The procedure outlined in attached summary to assess damages if any and direct customers to the next steps.
24-002
Service Bulletin/Repair Instructions
Broken Interior Step treads. Steps may break at the riser due to the amount of overhang.
TSB 23-001
Service Bulletin/Repair Instructions
Wiring to the remote start/stop switch of the generator at the GenSet panel is wired incorrectly. During use, the generator must be unplugged to shut down. This is ONLY on Solitude units with factory installed generator package. Gen prep not affected.