TSB19-005
Service Bulletin/Repair Instructions
On the roll-over sofa, the sofa back stop bolt may be missing. As a result, when the sofa back is rolled over to make a bed it may not lay flat.
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
TSB19-005
On the roll-over sofa, the sofa back stop bolt may be missing. As a result, when the sofa back is rolled over to make a bed it may not lay flat.
TSB 19-003
On certain Transcend models (187MK, 261BH & 31RLS) the air deflection baffle is missing at the top refrigerator vent. As a result, the refrigerator may not cool properly.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.