Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
M1555
SERVICE BULLETIN M1555 (REV E): BATTERY WARRANTY GUIDELINES. PURPOSE: Revision E. Added: Added procedures for the DCA-8000 E Battery Tester.* Updated: All sections. This bulletin informs the dealership network that Harley-Davidson has provided guidelines for battery warranty.
M1490
SERVICE BULLETIN M1490 (V 24.8.8): DIGITAL TECHNICIAN II - UPDATES AND RELEASE NOTES. PURPOSE: This bulletin informs dealers that Harley-Davidson has made a software update to Digital Technician II (DT II). DIGITAL TECHNICIAN II (PART NUMBER: HD-48650). Version 24.8.8. Release Date: Week of August 5, 2024. New Features for Harley-Davidson vehicles: Advanced Module Replace for 2021 and later Revolution Max; 2023 and later CVO Touring; and 2024 Street Glide (FLHX), Road Glide (FLTRX). New Features for LiveWire vehicles: Updated calibrations for 2024 S2DM EV1/ EV6; 2024 S2MH EV1; and 2024 S2DM, S2MH. Changes: Added Hand Control Module (HCM) (Part No. 71500522A and 71500536A) for reflash support.
L1005
SERVICE BULLETIN L1005: BLUETOOTH PAIRING INSTRUCTIONS AND TIPS. PURPOSE: To provide both Harley-Davidson and LiveWire dealers a single document that includes greater detail about Bluetooth pairing a phone to the instrument module.
TT475
TECHNICAL TIP TT475: LIVEWIRE â DTC B2313, RIDE MODE DISPLAY MISMATCH. PURPOSE: To inform dealers that on occasions the symbol in Table 1 may appear in the ride mode area of the IM. If this symbol is displayed and the General Warning indicator light icon is also displayed a DTC B2313 can be set.
M1504
SERVICE BULLETIN M1504: LIVEWIRE MODULES UPDATES. PURPOSE: Revision. This bulletin informs dealers that Harley-Davidson has made a software update to the LiveWire⢠related to the following modules: On-Board Charger (OBC), Vehicle Supervisory Controller (VSC), Rechargeable Energy Storage System (RESS), Motor Control Module (MCM). This software update is required for all LiveWire vehicles and will be reimbursed under warranty. Perform this update as soon as possible on any affected units in dealer inventory, and on all units sold and delivered to customers. Dealers should contact their LiveWire customers and arrange to perform this update. Updated release dates for OBC Software Updates, VSC Software Updates. OBC Software Updates - New Software Update Version: Control Board: 2.8.95.2; Power Board: 6.18.64.2; Charger: 0.92.158.2 Release Date: Week of September 28, 2020. VSC Software Updates - New Software Update Version 7.4.28.2 Release Date: Week of September 28, 2020.
M1503
SERVICE BULLETIN M1503: LIVEWIRE - IM SOFTWARE UPDATES. PURPOSE: Revision. This bulletin informs dealers that Harley-Davidson has made a software update to the LiveWire® Instrument Module (IM). New Software Update. Version 1.2.0.2 Release Date: Week of September 28, 2020.
TT474
TECHNICAL TIP BULLETIN TT474: LIVEWIRE - POWER DISCONNECT UPDATE. PURPOSE: Revision. An update to the power disconnect procedure has been made. The wait time of 2 minutes has been increased to 5 minutes to allow for proper system shut down on Electric LiveWire⢠(ELW). This Technical Tip reinforces the ELW power disconnect procedure found in the owner's and service manuals. The power disconnect procedure must be followed whenever removing 12 V power. Disconnecting OBC [307-2] and not waiting 5 minutes after placing the OFF/RUN switch in OFF position can cause electrical issues including, but not limited to: ⢠Diagnostic Trouble Codes (DTCs) generated. ⢠Communication errors between the modules (OBC, Electric Vehicle Power-Train (EVPT), Rechargeable Energy Storage System (RESS)) that may be unrecoverable requiring replacement of the part.
M1511
SERVICE BULLETIN M1511: 2020 MODELS WITH TCU - FACTORY ENABLE. PURPOSE: To inform dealers that vehicles that are equipped with a TCU (Telematic Control Unit) will be arriving from the factory with the TCU already enabled. Dealers will no longer be required to enable the TCU during PDI (Predelivery Inspection). Customer will be able to activate the H-D Connect subscription as soon as the vehicle is delivered. Affected Date: Vehicles manufactured after February 22,2020.
M1502
SERVICE BULLETIN M1502: 2020 LIVEWIRE INITIAL CARE. PURPOSE: Revision. The purpose of this program is to monitor Harley-Davidson quality delivered to our customers. Harley-Davidson Technical Service is providing an initial care program for LiveWire⢠vehicles. Harley-Davidson is asking dealers to provide information on the parts listed in M1502 to Harley-Davidson Technical Service within 24 h of a customer concern. The goal is to provide a rapid resolution that will enable us to have the customer back on the road within 72 h. Updated Initial Care Duration from September 27, 2019 through December 31, 2019.
TA0006
Harley-Davidson is aware of conditions that may result in a streaking appearance or film residue on the inside of some instrument gauges including speedometer and tachometers. This may occur after exposure of the vehicle to humid conditions. This condition may remain even after the moisture has evaporated.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.