Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
98.01.24 TSB
On certain 2021 Heartland Fuel, Torque, Sundance, Pioneer, Prowler travel trailers and 2021 Heartland Cyclone, Gravity, Fuel, Torque, Big Horn Traveler, Milestone, Elkridge fifth Wheels, an assembly error by our external vendor could cause the actuator to not allow the slide room to retract.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.