Vehicle report

2019 HEIL AJB9-1040 HYBRID

Service bulletins

1 bulletin

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

SB 21-350 (B)

Service Bulletin/Repair Instructions

This Service Bulletin provides instructions on how to perform the required update of the Cortex Controller on all 2018+ Half/Pack, 2018+ Half/Pack (featuring Odyssey Controls, and 2020 LowRider units with a published delivery date before February 1, 2021. This controller update improves data reliability for Connected Collections and corrects a boot up problem that some Cortex Controllers experience in cold weather.

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.