SA-26-355
Other
Service Advisory reminding users of the proper CNG fitting assembly methods.
Vehicle report
2019 HEIL FRONT END LOADER GARBAGE
Service bulletins
7 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
SB-21-350
Other
This Service Bulletin provides instructions on how to perform the required update of the Cortex Controller™ (CR0233) on Heil 2018 Odyssey and Heil 2020 LowRider. This update improves data reliability for Connected Collections™ and corrects a boot up problem that some Cortex Controllers experience in cold weather
SB-20-333-1 (B)
Service Bulletin/Repair Instructions
Certain Heil Half/Pack® and Half/Pack® (featuring Odyssey® Controls) units manufactured between October 1, 2018 through July 31, 2020 identified below can potentially have specific hydraulic tube failures due to tube misalignment and insufficient tube clamping force to prevent tube damage from vibration. This Service Bulletin describes the required interim corrective action procedure to install the Front Head Tube Support Clamp Field Kit (372-9225). This kit decreases hydraulic tube vibration and reduces the chance of front head manifold tube movement. Reinforcing the 3/4” Hydraulic Tube (354-5571) will prevent the tube from loosening or breaking at the front head manifold.
SB-20-333
Other
Certain Half/Pack and Half/Pack® (featuring Odyssey® Controls) units with a published ship date between October 1, 2018 through July 31, 2020 can potentially have specific hydraulic tube failures due to tube misalignment and insufficient tube clamping force to prevent tube damage from vibration.
SB-20-338 (B)
Service Bulletin/Repair Instructions
Starting August 1, 2020, to ensure the highest hydraulic hose reliability, pump-to-filter and filter-to-valve 4-wire spiral hydraulic hoses have become standard on all Half/Pack® (featuring Odyssey® Controls) units. These two (2) specific 2-wire braided hydraulic hoses (Parker 387ST-16) that will be replaced with 4-wire spiral hoses (Parker 722ST-16 or equivalent) on these units are: (1) Pump to high pressure filter (hose part number varies with chassis configuration) (2) High pressure filter to main body control valve (hose part number varies with chassis configuration)
SB-20-338 (A)
Service Bulletin/Repair Instructions
Starting August 1, 2020, to ensure the highest hydraulic hose reliability, pump-to-filter and filter-to-valve 4- wire spiral hydraulic hoses will become standard on all Half/Pack® (featuring Odyssey® Controls) units. These two (2) specific 2-wire braided hydraulic hoses (Parker 387ST-16) that will be replaced with 4-wire spiral hoses (Parker 722ST-16) on these units are: (1) Pump to high pressure filter (hose part number varies with chassis configuration) (2) High pressure filter to main body control valve (hose part number varies with chassis configuration)
SB-20-328
Service Bulletin/Repair Instructions
This Service Bulletin addresses mandatory Cortex Controller™ program updates for certain 20 YD Commercial and Residential Half/Pack® (featuring Odyssey Controls) units equipped with CNrG™ Tailgate identified in the Products Affected section below. This program update prevents the tailgate close function when the packer is fully extended, so that the CNrG™ Tailgate, packer panel assembly, or associated components do not become damaged closing onto the fully extended packer.
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.