SA-26-355
Other
Service Advisory reminding users of the proper CNG fitting assembly methods.
Vehicle report
2018 HEIL SIDE LOADER GARBAGE TRUCK
Service bulletins
3 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
SB-18-302
Service Bulletin/Repair Instructions
Also see SB-18-300 for the original notification of this issue. SB-18-302 adds certain Rear End Loaders to the Products Affected section below and adds repair instructions for both the Front End Loader/Automated Side Loader 4-Hole Pin Mount Kit (372-8847) and the Rear End Loader 3-Hole Pin Mount Kit (372-8848). The only difference between the kits is the Spacer Plate hole configuration. Heil has identified the potential for a weld defect on certain Heil Front End Loaders, Automated Side Loaders and Rear End Loaders manufactured from June 1, 2018 to September 30, 2018. The potential defect relates to improper welding of the Rear Mounting Pin Weldments, Heil P/N 211-5256. For Service Hoist or Service Lift equipped Front End Loaders, these two pins (one on each side of the frame rail) hinge the body structure during Service Hoist or Service Lift raising and lowering operations. Utilizing the Service Hoist or Service Lift may cause the raised body to become unstable.
SB-18-300
Service Bulletin/Repair Instructions
Heil has identified the potential for a weld defect on Heil® DuraPack® Front End Loaders, DuraPack® Python® Side Loaders, and DuraPack® Rapid Rail® Side Loaders equipped with the Service Hoist or Service Lift options manufactured from June 1, 2018 to September 30, 2018. Note that Service Hoist and Service Lift functions are almost identical, except that the Service Hoist includes truck-mounted hydraulic cylinders for lifting the body and a Service Lift requires a crane or other outside lifting device. The potential defect relates to off-spec welding of the Rear Pivot Pin Assemblies, Heil P/N 211-5256. These 2 pins (one on each side of the frame rail) hinge the body structure during Service Hoist or Service Lift raising and lowering operations.
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.