Vehicle report

2012 HINO 338

Compare every HINO 338 yearNHTSA and EPA records

Service bulletins

36 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

167-T2406-1

Service Bulletin/Repair Instructions

After connecting to a truck using DX3, it may be necessary to review or create a DX Diagnostic Report for review.

167-T2406-2

Service Bulletin/Repair Instructions

This article will provide dealership technicians with information on how to open a tech assist case and discuss what is required when opening a Tech Assist Case.

167-T2301-2

Service Bulletin/Repair Instructions

DX3 VEHICLE SPEED AND CRUISE SETTINGS. TT-23-006

167-T1609-12

Service Bulletin/Repair Instructions

TT-16-010 AIR SPRING SHIELD

167-B1426-12

Service Bulletin/Repair Instructions

SA-14-026 The broken hood grille procedure (SB-14-020) has been revised to reuse the grille nuts (SZ17906009) if possible. There is a limited quantity of the nuts available and it has been confirmed that the nuts are reusable. The revised procedure has been posted on HinoNet. Please see the picture below on which area of the procedure has been updated.

167-T1606-12

Service Bulletin/Repair Instructions

TT-16-005 The purpose of the tech tip is to provide information for a low power concern possibly relating to the brake switch. Hino Trucks are equipped with two brake switches. First, a stop lamp switch that is designed to activate stop lamps on the truck. Second, a brake switch that is designed to send brake application input for modules to monitor brake activation. When monitoring DXII with the brake applied, the switches should both read ON and when the brake pedal is released, they should both read OFF. If the brake is not applied (typically when accelerating) and if one switch reads ON while the other reads OFF when the brake pedal is not applied, a brake switch correlation concern is the likely cause. Perform the following to identify the switch with this concern.

167-B1621-12

Service Bulletin/Repair Instructions

SB-16-010 Correction of the inspection of the DPR filter.

167-P1602-12

Service Bulletin/Repair Instructions

13-008 Injection Pump Drive Case. Please note the following part number changes to the Injection Pump Bearing Case. Not replacing the correct replacement parts WILL result in major engine damage. The Hino Ordering system has been modified to make the below changes into a kit that consist of the correct parts when ordering the kit ID number. The below information illustrates the kit components per engine and date ranges.

167-T1601-12

Service Bulletin/Repair Instructions

TT-15-013 To provide a better determination of a DPF?s internal condition, a Special Service Tool (SST) has been developed. An explanation of SST-HDT-650590 and a brief DPF inspection follows below.

167-T1602-12

Service Bulletin/Repair Instructions

TT-15-031 The tech tip below is to set or change road speed on a Hino Conventional or COE truck. The below procedure and screen shots were taken from a Conventional truck. Make sure to select 600 series for a Conventional and 300 series for a COE.

167-A1501-12

Service Bulletin/Repair Instructions

SB-15-045 Fiberglass repair methods have been made available to address hood crack concerns. In the event a subject vehicle experiences cracking of the hood near the hinges, this repair procedure should be used to address this condition. While these repair methods may be effective at repairing a hood that was damaged from impact, impact damage repair is not warrantable. Hoods should be inspected for impact damage prior to performing this procedure. 11MY-16MY Hino Conventional Trucks (238, 258, 268 or 338) equipped with a snow plow specification stationary grille.

167-B1529-12

Service Bulletin/Repair Instructions

SB-15-032 Troubleshooting information and Inspection procedure of the DTC/P2030 were revised.

167-B1528-12

Service Bulletin/Repair Instructions

SB-15-031 Foreign debris in the DEF (Diesel Exhaust Fluid) tank may cause the SCR (Selective Catalyst Reduction) system to malfunction. This can result in DTC?s (Diagnostic Trouble Codes) P20E8 or P20E9 - DEF Pressure Abnormality. An inlet strainer for the DEF tank has been made available to prevent foreign material from entering the DEF tank.

SB-15-031

Service Bulletin/Repair Instructions

Conventional Trucks (238, 258, 268 or 338) and COE (Cab over Engine) Trucks (195, 195h) Foreign debris in the DEF (Diesel Exhaust Fluid) tank may cause the SCR (Select Calalyst Reduction) System to malfunction. This can result in DTC's (Diagnostic Trouble Codes) P20E8 or P20E9 - DEF Pressure abnormality. An inlet strainer for the DEF tank has been made available to prevent foreign material froim entering the DEF tank.

167-T1514-12

Service Bulletin/Repair Instructions

TT-15-016 The purpose of this publication is to communicate the standard measuring positions on the Hino chassis. In some cases, the customer may report a visual chassis posture concern where the chassis appears to be leaning more towards the driver side or passenger side. The following publication can be referenced to obtain the manufacture?s measurement positions and specifications. Should the truck not meet the specifications, you should consider the following potential causes noted in the inspection guideline section below.

167-B1523-12

Service Bulletin/Repair Instructions

SB-15-026 A subject vehicle may exhibit an engine oil leak or engine coolant leaking externally from the engine head gasket sealing area on the exhaust manifold side of the engine. An improved head gasket has been made available as a service part and should be used if replacement of the head gasket is necessary. Improvement of the head gasket includes the addition of rubber seals around the engine oil and engine coolant port holes.

167-T1513-12

Service Bulletin/Repair Instructions

TT-15-014 The transmission DTC?s P0974 and P0986, may be found on 12MY-15MY COE models. There could also be a complaint of low power and erratic shifting. These diagnostic codes may be set due to low voltage between the transmission case and the battery post.

167-B1312-12

Service Bulletin/Repair Instructions

SB-13-009 This bulletin is to inform dealers and workshops of proper paint codes for all Hino models. ALL MODELS

167-B1521-12

Service Bulletin/Repair Instructions

SB-15-022 In the rare event that a subject vehicle equipped with the 23k Comfort Ride air suspension experiences a premature main leaf failure, a 23k HD Comfort Ride air suspension may be installed with PRIOR APPROVAL from HMM QA.

167-B1511-12

Service Bulletin/Repair Instructions

SB-15-011 The following TSB (Technical Service Bulletin) outlines the inspection method for steering wheel free play and the adjustment procedure of the steering gear.

SB-15-014

Service Bulletin/Repair Instructions

CORRECTION OF WORKSHOP MANUAL FOR 2011MY-2014MY (ADDITION AND CORRECTION OF BURNER SYSTEM)

167-B1510-12

Service Bulletin/Repair Instructions

SB-15-010 Some vehicles that operate in extreme cold weather climates may exhibit ice accumulation on the EGR (Exhaust Gas Recirculation) butterfly plate with a repeat P1604 DTC (Diagnostic Trouble Code) stored in the engine ECU. A heated EGR valve has been made available to prevent this occurrence.

SB-15-005

Service Bulletin/Repair Instructions

The following is to inform you of the above caption. This service data should be attached to the relevant pages of the workshop manuals for maintenance and to use for servicing. HINO 300 series with engine. Hino 300 Series with Transmission (MYY5A) from June 2011 production.

SB-15-007

Service Bulletin/Repair Instructions

The following is to inform you of the caption. This service data should be attached to the relevant pages of the workshop manuals for maintenance and to use for servicing. Hino 300 Series with Transmission (MZZ6F) From June 2011 production.

SB-14-029

Service Bulletin/Repair Instructions

CORRECTION OF WORKSHOP MANUAL FOR 2011 - 2015 MY (REVISION OF TROUBLESHOOTING PROCEDURE FOR THE DTC P2201 & P2214)

SB-14-028

Service Bulletin/Repair Instructions

The following is to inform you of the above caption. This service data should be attached to the relevant pages of the workshop manuals for maintenance and to use for servicing.

SB-14-007

Service Bulletin/Repair Instructions

Addition of the troubleshooting procedure for the inspection procedure for auto regeneration is possible but not manual regeneration.

167-B1423-12

Service Bulletin/Repair Instructions

SB-14-005 2011MY-2015MY Conventional Keyless Entry Programming

167-B1415-12

Service Bulletin/Repair Instructions

SB-14-003 The following is to inform you of the revision of the inspection procedure for the DTC?s P0340 and P0341. You are kindly requested to attach this service data to the relevant pages of the workshop manuals for maintenance and to use for servicing.

SB-14-003

Service Bulletin/Repair Instructions

The following is to inform you of the revision of the inspection procedure for the DTC?s P0340 and P0341. You are kindly requested to attach this service data to the relevant pages of the workshop manuals for maintenance and to use for servicing.

167-T1303-12

Service Bulletin/Repair Instructions

13-003 Injection Quantity Test 11 thru 14MY

167-T1202-12

Service Bulletin/Repair Instructions

12-001 Recording the Burner Event Log (BEL) on 11-13MY Trucks

HINO SB-12-002

Service Bulletin/Repair Instructions

CONDITION: Many Flame Temperature Sensors are being replaced for burner failure (as shown below) but in many cases the sensor itself is not the issue. Please follow the guidelines in this bulletin to determine whether the sensor should be replaced.

SB-11-005

Service Bulletin/Repair Instructions

The breather hose can clog up with crystallized DEF, which can cause the DEF to overflow from the tank when filling and not allow the tank to be completely filled. In this case, clean the breather hose in accordance with the following procedures;

167-B1101-12

Service Bulletin/Repair Instructions

SB-11-002 REQUIREMENTS OF BIOFUEL USAGE FOR 2008MY THRU 2012MY VEHICLES ALL APPLIED MODELS

167-T0706-12

Service Bulletin/Repair Instructions

07 - 006 VOLTAGE DROP TEST

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.

2012 Hino 338 Service Bulletins: 36 bulletins | CarFathom