Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
APaS04222021904
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2017 Accord sedans with a customer complaint of the rear view camera inop. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS03252021903
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2017 Accord sedans with a customer complaint of the rear view camera inop. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS03102021909
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2017 Accord sedans with a customer complaint of the rear view camera inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APaS02152021911
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2017 Accord sedans with a customer complaint of the rear view camera inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
A19-042
Service Bulletin - Heat from the daytime running light (DRL) LEDs may damage the DRL lens. If the lens is damaged, it may appear that some of the DRL LEDs are not working. American Honda is extending the warranty on the DRL LEDs to 10 years with unlimited mileage from the original date of purchase.
A20-005
Service bulletin - The A/C blows warm air after about 15 minutes of driving. A failed stator in the A/C compressor is keeping the refrigerant pressure from building in the A/C system.
APaS01242020902
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
A19-029
Service Bulletin - There is a loud buzzing or whining when adjusting the driver's or front passenger's seat forward and backward. The flex cable in the seat adjustment mechanism is not correctly lubricated.
APaS01072020908
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ARPO12092019
Dealer Message - Effective immediately, we will begin collecting the headlights listed on the Service Bulletin A19-042, Warranty Extension: Daytime Running Lights LEDs.
APaS12022019902
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS11142019903
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
A19-029 (v2)
Service Bulletin - There is a loud buzzing or whining when adjusting the driver's or front passenger's seat forward and backward. The flex cable in the seat adjustment mechanism is not correctly lubricated.
A19-110
Service Bulletin - One of the center console trim pieces pops out and/or comes loose. A clip on one of the center console trim pieces is not fully engaged.
APaS10282019903
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
A18-072
Service Bulletin - When cold-starting the engine and shifting to Reverse, the engine stalls in the first 10 to 14 seconds. There is too much oil clearance between the input and stator shafts, which allows ATF to drain out of the torque converter during extend off periods. During a cold start, when the torque converter is refilled, air gets trapped in the torque converter. This applies the lock up clutch, which stalls the engine.
APaS10092019903
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS09252019904
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area.
APaS09092019901
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS08272019901
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ONL6H106102019
Owner Notification Letter - Heat from the daytime running light (DRL) LEDs may damage the DRL lens. If the lens is damaged, it may appear that some of the DRL LEDs are not working. American Honda is extending the warranty on the DRL LEDs to 10 years with unlimited mileage from the original date of purchase.
A19050B
ServiceNews Article - When removing and installing a cable reel, you need to keep both the cable reel and the steering angle sensor in position. If you don't , the VSA indicator may come on along with one or more VSA DTCs. And when you run the Neutral Memorization Procedure in the i-HDS, it won't complete.
ABOM04102019
Dealer Message - Today, April 10, 2019, American Honda is announcing a Warranty Extension for certain 2016-17 Accord vehicles to address a concern in which the daytime running light (DRL) light emittng diodes (LEDs) may be partially lit or not lit at all. American Honda is extending the new vehicle limited warranty on the DRL LEDs from the original 3 years/36,000 miles to 10 years/unlimited miles from the original date of purchase.
A19-019
Service Bulletin - There is a knocking or clicking from the engine during cold startup. The check valve in the cam chain tensioner is worn, allowing oil pressure to leak internally and the cam chain to lose tension after engine is turned off.
A18070
Service bulletin - Emission certification labels that were replaced on a small number of vehicles may have been replaced with a label listing incorrect information. The affected emission labels are replacement service parts, and were not installed at the factory; they were installed during postmanufacturing repairs that required replacement of the underlying part. This will cause the vehicle to be non-compliant with emissions regulations.
ABOM08092018901
Dealer message - Today, American Honda is notifying dealers of a voluntary noncompliance recall for a small number of Honda vehicles due to an error on the replacement (service part) underhood emissions labels. American Honda previously notified CARB and the EPA for this action.
A18045
Service bulletin - There is a noticeable wind noise at ear level from either the driver's or the front passenger's window. The wind noise is caused by a gap between the run channel and the inner sash or the run channel and the sash trim.
ATS 180602
Tech line summary article - Tech Line has been getting calls about a rubbing noise while driving at low speed. We're working with our field engineers to understand the issue and are in the process of calling in parts.
A18-024
Service bulletin - The clock resets, and the navigation shows the vehicle in the wrong location. The navigation unit is faulty.
A17-017
Service bulletin - A judder from the torque converter lock-up clutch may be felt while driving between 20 and 60 mph. The problem is typically diagnosed as a bad torque converter. American Honda investigated the judder and found that the torque converter was not causing the judder and the transmission is not damaged by this judder.
A17-018
Service bulletin - A judder from the torque converter lock-up clutch may be felt while driving between 20 and 60 mph. The problem is typically diagnosed as a bad torque converter. American Honda investigated the judder and found that the torque converter was not causing the judder and the transmission is not damaged by this judder.
AVE02142018901
Dealer message - Every Service Bulletin requires you to take an HDS snap shot and use the job aid or Tech2Tech to confirm the judder/shudder is coming from the torque converter.
A18010F
Servicenews article - Does the engine rattle at startup for about 1 to 3 seconds? What?s happening is the lock pin inside the VTC actuator isn?t holding the actuator properly. This lets the vane turn within the housing, causing a short rattle at startup.
APaS11272017906
Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2015-2017 Accord Sedans with a customer complaint of one or both of the front door exterior handles not returning to the original position after usage. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APaS11012017901
Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2015-2017 Accord Sedans with a customer complaint of one or both of the front door exterior handles not returning to the original position after usage. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
A17-047
Service bulletin - When adjusting the height or tilt, the driver?s side power seat does not move or moves just a small amount and clicks loudly when doing it. The vertical transmission assembly (VTA) unit has a stripped internal gear.
A17-063
Service bulletin - The water pump seized or the drive belt shredded. The water pump bearing is out of specification.
ATS161003
Tech line summary article - Do you have a vehicle in your shop for any or all of these issues? ? The B5 (7.5 A) fuse in the under-dash fuse/relay box is blown. ? The engine cranks, but it won?t start. ? The engine starts, then it stops. ? The instrument panel is blank. ? The rearview mirror won?t automatically dim. We?re aware of these issues, and we currently have them under investigation.
A16-002
Service bulletin - The starter grinds or spins at startup. The clearance between the starter motor gear and the torque converter ring gear is not optimal.
A15060D
Service news article - To prevent damage during shipping, leather-wrapped steering wheels come with a protective plastic covering. The easiest way to remove it during PDI is to grab the covering with both hands near the top of the steering wheel and pull it toward you, like you see here. The covering comes right off.
ATS160717
Tech line summary article - Does the engine rattle at startup for about 1 to 3 seconds? What?s happening is the lock pin inside the VTC actuator isn?t holding the actuator properly. This lets the vane turn within the housing, causing a short rattle at startup.
APAS03222017901
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 ACCORD V6S WITH A CUSTOMER COMPLAINT OF A NO-START CONDITION THAT REQUIRES THE 12V BATTERY TO BE REPLACED. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
ATS170202
Tech line summary article - If a customer can't hear the navigation voice when using Apple Maps with Apple CarPlay, an adjustment to the navigation voice volume on the customer?s phone should take care of it. This is something the service advisor can handle right on the service drive, so unless this doesn't work, there's nothing a service tech needs to do.
ATS170203
Tech line summary article - You may get a customer with any of these Apple CarPlay or Android Auto concerns: ? The phone won't connect to the feature. ? The feature disconnects. ? A Device not found or Device not compatible message appears. ? Control of the feature is erratic.
ATS170207
Tech line summary article - The App Installer icon, listed under App List on the Display Audio screen, has drawn a few questions from curious customers. This icon is meant for future apps that may be developed. At this time, however, there are none available or any plans to develop them.
APaS05222017901
To properly diagnose AWD differential leak, it is always a good idea to trace the leak to the highest point. For example, a loose or damage fluid pressure sensor can appear to be an axle seal leak because the leak can drain down on the axle seal. Please let us know if you would like a copy of the video sent to you on a DVD or thumb drive.
A16-059
Service bulletin - There is a problem with the audio unit software, which may lead to one or more of the following symptoms: ? Double pairing renders Bluetooth® inoperative. ? The second letter does not appear when typing in the browser. ? When the talk button is pressed, an abnormal sound is emitted. ? Remote start will cause the audio unit to boot up. ? XM channel display information will be mismatched between screens. ? The screen is blank. ? The audio unit reboots. ? Navigation location accuracy improvements. ? Information missing (blank) on displays. ? The audio unit freezes or locks. ? The Trip A fuel history is missing. ? There is no sound from the audio unit. ? The artist information is missing on the upper display. ? The presets are missing. ? There is no sound after driving for several minutes. ? There is bad voice recognition at voice prompt.
A17-022
SERVICE BULLETIN - THERE IS A FLAPPING OR FLUTTERING COMING FROM THE LEFT REAR OF THE VEHICLE WHEN THE VENT POSITION IS SET TO FLOOR/DEFROST, RECIRCULATION IS ON, AND THE BLOWER SPEED IS SET TO AT LEAST THREE BARS. THE NOISE IS COMING FROM THE REAR AIR OUTLET THAT IS BEHIND THE REAR BUMPER ON THE LEFT SIDE OF THE VEHICLE.
APAS03272017901
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 ACCORD V6S WITH A CUSTOMER COMPLAINT OF A NO-START CONDITION THAT REQUIRES THE 12V BATTERY TO BE REPLACED. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
APAS03162017901
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 ACCORD V6S WITH A CUSTOMER COMPLAINT OF A NO-START CONDITION THAT REQUIRES THE 12V BATTERY TO BE REPLACED. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
APAS03062017901
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 ACCORD V6S WITH A CUSTOMER COMPLAINT OF A NO-START CONDITION THAT REQUIRES THE 12V BATTERY TO BE REPLACED. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
A16-061
SERVICE BULLETIN - THIS BULLETIN IS REPLACED BY 17-017, 201317 ACCORD: JUDDER FROM THE TORQUE CONVERTER LOCK-UP CLUTCH ALL VEHICLES AFFECTED BY THIS BULLETIN WERE SUPERSEDED TO 17-017.
APAS02232017901
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 ACCORD V6S WITH A CUSTOMER COMPLAINT OF A NO-START CONDITION THAT REQUIRES THE 12V BATTERY TO BE REPLACED. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
AER17020B
ENGINEERING REQUEST FOR INVESTIGATION - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 ACCORD V6S WITH A CUSTOMER COMPLAINT OF A NO-START CONDITION THAT REQUIRES THE 12V BATTERY TO BE REPLACED. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
ATS170205
TECHLINE SUMMARY ARTICLE - ALTHOUGH SIMILAR, THE HONDALINK AND HONDALINK EV APPS AVAILABLE FOR DOWNLOAD ON THE APPLE APPS STORE AND GOOGLE PLAY ARE NOT THE SAME. FURTHERMORE, EACH APP APPLIES TO SPECIFIC MODELS.
A15-010
Service bulletin - The MIL is on with DTC P2422 (EVAP canister vent shut valve stuck closed malfunction). Dirt may be clogging the EVAP canister vent tube.
ATS160702
TECHLINE SUMMARY ARTICLE - ARE YOU HEARING A THUMPING OR FLAPPING FROM THE REAR OF THE VEHICLE WHEN THE FAN IS SET TO HIGH SPEED AND THE CLIMATE CONTROL SYSTEM IS IN RECIRCULATION MODE? THE NOISE IS BEING GENERATED BY THE DOOR ON THE CABIN VENT THATS LOCATED BEHIND THE LEFT REAR BUMPER.
ATS160703
TECHLINE SUMMARY ARTICLE - DOES THE REAR WINDOW GLASS LOOK DISTORTED OR BLURRY, ESPECIALLY WHEN VIEWED THROUGH THE REARVIEW MIRROR? WERE CURRENTLY REVIEWING THIS ISSUE AND ARE LOOKING FOR A SOLUTION.
ATS161001
TECHLINE SUMMARY ARTICLE - SOME CUSTOMERS HAVE REPORTED THAT WHEN PLUGGING THEIR IPHONES WITH IOS 10 INTO THE USB PORT AND SELECTING PANDORA FROM APPLE CARPLAY, PANDORA WONT PLAY. FROM OUR INVESTIGATION, WE KNOW THIS IS A PANDORA ISSUE AND NOT SOMETHING RELATED TO THE AUDIO SYSTEM OR APPLE SOFTWARE.
APAS01232017902
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 ACCORD SEDANS & 2016 CIVIC SEDANS WITH A CUSTOMER COMPLAINT OF A PRONOUNCED RATTLE NOISE COMING FROM THE REAR TRAY WHILE PLAYING MUSIC WITH BASS. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
(KC0,1) CUSTOMER
EMAIL REMINDER SENT TO OWNERS TO HAVE THE TRANMISSION SOFTWARE UPDATED BEFORE AN UNEXPECTED TRANMISSION PROBLEM OR POSSIBLE REPAIR TO THE VEHICLE OCCURS.
A17-006
SERVICE BULLETIN - THE REAR TRAY RATTLES WITH THE AUDIO UNIT ON, ESPECIALLY WITH SIGNIFICANT BASS. REPLACE THE TORSION BAR CLIP, THEN ADD EPT SEALER, AND WOOL FELT TO THE REAR TRAY.
APAS01032017902
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 ACCORD SEDANS & 2016 CIVIC SEDANS WITH A CUSTOMER COMPLAINT OF A PRONOUNCED RATTLE NOISE COMING FROM THE REAR TRAY WHILE PLAYING MUSIC WITH BASS. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
PUD - 2015-16 AC
CUSTOMER LETTER - TRANSMISSION SOFTWARE STILL NEEDS AN UPDATE. UNDER CERTAIN DRIVING CONDITIONS, THIS SOFTWARE ISSUE CAUSES A PROBLEM, WHICH MAY ALLOW A TRANSMISSION BELT TO SLIP.
APAS11282016902
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 ACCORD SEDANS & 2016 CIVIC SEDANS WITH A CUSTOMER COMPLAINT OF A PRONOUNCED RATTLE NOISE COMING FROM THE REAR TRAY WHILE PLAYING MUSIC WITH BASS. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
A16110B
SERVICE NEWS ARTICLE - SOMETHING TO KEEP IN MIND: AFTERMARKET RADAR DETECTORS MAY INTERFERE WITH THE GPS ANTENNA MOUNTED BEHIND THE INSTRUMENT PANEL. A COMMON ISSUE THATS BEEN REPORTED FROM THIS INTERFERENCE IS THE VEHICLE POSITION (VP) ICON ISNT IN THE RIGHT SPOT ON THE NAVIGATION SCREEN.
AHPA11022016901
DEALER MESSAGE- AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 ACCORD SEDANS & 2016 CIVIC SEDANS WITH A CUSTOMER COMPLAINT OF A PRONOUNCED RATTLE NOISE COMING FROM THE REAR TRAY WHILE PLAYING MUSIC WITH BASS. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
ATS160701
TECHLINE SUMMARY ARTICLE - WERE AWARE THAT WHEN DRIVING REGULARLY ON DIRT ROADS IN VERY DRY AND DUSTY CONDITIONS, THERE CAN BE REPEATED OCCURRENCES OF THE MIL COMING ON WITH DTC P2422 (EVAP CANISTER VENT SHUT VALVE STUCK CLOSED MALFUNCTION). WERE WORKING ON AN IMPROVED REPAIR METHOD THAT WELL BE POSTING IN AN UPDATED BULLETIN. IN THE MEANTIME, IF YOU GET A NON-HYBRID ACCORD IN FOR THIS CONCERN, KEEP REDOING THE CURRENT S/B 15-010, MIL COMES ON WITH DTC P2422. IF ITS AN ACCORD HYBRID (NON-PLUG-IN), REPLACE THE CANISTER SET AND CANISTER VENT TUBE. THESE ARE THE CURRENT REPAIR METHODS.
AHPA10062016901
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 ACCORD SEDANS WITH A CUSTOMER COMPLAINT OF A PRONOUNCED RATTLE NOISE COMING FROM THE REAR TRAY WHILE PLAYING MUSIC WITH BASS. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
A15087
SERVICE BULLETIN - THERE IS A NOTICEABLE WIND NOISE AT EAR LEVEL FROM EITHER THE DRIVERS OR THE FRONT PASSENGERS WINDOW. THE WIND NOISE IS CAUSED BY A GAP BETWEEN THE RUN CHANNEL AND INNER SASH.
APAS10032016901
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 ACCORD SEDANS WITH A CUSTOMER COMPLAINT OF A PRONOUNCED RATTLE NOISE COMING FROM THE REAR TRAY WHILE PLAYING MUSIC WITH BASS. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
ATS160901
TECHLINE SUMMARY ARTICLE - DOES THE CLOCK RESET OR SHOW THE WRONG TIME? WERE AWARE OF THIS ISSUE AND HAVE IT UNDER INVESTIGATION. A BAD CHIP IN THE AUDIO UNIT MAY BE THE CULPRIT. THIS CHIP WORKS WITH THE GPS ANTENNA, WHICH SETS THE TIME. IF THE CHIP IS BAD, IT WONT ACCURATELY COMMUNICATE WITH THE GPS SATELLITES, CAUSING THE CLOCK TO RESET OR SHOW THE WRONG TIME. THIS CAN BE A TOUGH ISSUE TO TROUBLESHOOT. THE ONLY FIX FOR IT IS TO REPLACE THE AUDIO UNIT. REMANUFACTURED UNITS HAVE BEEN UPDATED. IN THE NEAR FUTURE, WELL BE POSTING A SERVICE BULLETIN.
APAS09152016902
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 ACCORD SEDANS WITH A CUSTOMER COMPLAINT OF A PRONOUNCED RATTLE NOISE COMING FROM THE REAR TRAY WHILE PLAYING MUSIC WITH BASS. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
A16053
SERVICE BULLETIN - AN INCORRECT LEARNING VALUE IN THE PCM MAY CAUSE A PRESSURE PROBLEM IN THE CVT UNDER CERTAIN DRIVING CONDITIONS, CAUSING A SURGE IN RPM BECAUSE THE CVT BELT SLIPS AT HIGHWAY SPEEDS AND EVENTUALLY SETTING DTC P1890 (CVT SPEED CONTROL SYSTEM).
A15-087
SERVICE BULLETIN - THERE IS A NOTICEABLE WIND NOISE AT EAR LEVEL FROM EITHER THE DRIVERS OR THE FRONT PASSENGERS WINDOW CAUSED BY A GAP BETWEEN THE RUN CHANNEL AND INNER SASH.
AER16020A
2014-2016 Accord & CR-V Leak from Fuel Pump Connection American Honda (AHM) is investigating certain 2014-2016 Accords & CR-Vs with evidence of fuel leak from the fuel tank to the fuel pump connection. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
16-061
SERVICE BULLETIN - A JUDDER FROM THE TORQUE CONVERTER LOCK-UP CLUTCH MAY BE FELT WHILE DRIVING BETWEEN 20 AND 60MPH. THE PROBLEM IS TYPICALLY DIAGNOSED AS A BAD TORQUE CONVERTER. AMERICAN HONDA INVESTIGATED THE JUDDER AND FOUND THAT THE TORQUE CONVERTER WAS NOT CAUSING THE JUDDER; RATHER, IT WAS CAUSED BY DETERIORATED TRANSMISSION FLUID.
ACA08032016902
DEALER MESSAGE - TODAY, AUGUST 3, 2016, AMERICAN HONDA MOTOR, CO., INC. IS ANNOUNCING A PRODUCT UPDATE FOR MODEL YEAR 2015-16 HONDA ACCORD AND CR-V VEHICLES TO ADDRESS INCORRECT CVT OPERATION AND DTC P1890. AN INCORRECT LEARNING VALUE IN THE PCM MAY CAUSE A PRESSURE PROBLEM IN THE CVT UNDER CERTAIN DRIVING CONDITIONS CAUSING A SURGE IN RPM BECAUSE THE CVT BELT SLIPS AT HIGHWAY SPEEDS, AND WILL EVENTUALLY SET DTC P1890 (CVT SPEED CONTROL SYSTEM).
A16070D
SERVICE NEWS ARTICLE - IS THE TRANSMISSION FLUID PAN LEAKING FROM A CRACK? CHANCES ARE YOUR CUSTOMER ACCIDENTLY RAN OVER SOMETHING THAT DROVE THE LOWER ENGINE COVER UP INTO THE TRANSMISSION FLUID PAN. THE COVERS FRONT CLIP, WHICH IS MADE OF METAL, CRACKED THE PAN FROM THE IMPACT. WHEN REPLACING THE TRANSMISSION FLUID PAN, BE SURE TO REPLACE THE LOWER ENGINE COVER (P/N 74110-T2F-A01) AS WELL. THE REPLACEMENT LOWER ENGINE COVER ELIMINATES THE FRONT HOLE AND CLIP AND REPLACES THE METAL CLIP FOR THE SECOND HOLE WITH ONE MADE OF RESIN.
ATS160704
TECHLINE SUMMARY ARTICLE - IF YOUR CUSTOMER HAPPENS TO OWN AN ADA-EQUIPPED PILOT AND ACCORD (OR TWO OF EACH MODEL) AND PAIRS HIS OR HER PHONE TO BOTH ADA UNITS, HE OR SHE MAY FIND THAT BLUETOOTH WONT CONNECT SOON AFTER PAIRING. FURTHERMORE, DISCONNECTING THE PHONE AND PAIRING IT AGAIN TO THE ADA UNITS WONT FIX IT.
APAS07142016903
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2015-2016 ACCORDS WITH A CUSTOMER COMPLAINT OF FRONT SUSPENSION NOISE. THE NOISE CAN BE DESCRIBED AS POPPING, SQUEAKING, CLUNKING, OR CREAKING. TO FULLY UNDERSTAND THE CAUSE OF THIS OCCURRENCE, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
ATS160705
TECHLINE SUMMARY ARTICLE - DO YOU HAVE A VEHICLE IN YOUR SHOP FOR ANY OR ALL OF THESE CONCERNS? ENTERING WEB BROWSER TEXT OVERWRITES CHARACTERS VOICE RECOGNITION ENDS BEFORE YOU CAN SPEAK SIRIUSXM® RADIO INFORMATION IS MISMATCHED BETWEEN THE UPPER AND LOWER DISPLAYS ANDROID AUTO TERMINATES AFTER ENDING A CALL UPPER AND LOWER SCREENS ARE BLANK VOICE RECOGNITION IS POOR NAVIGATION TURNS ON WITH REMOTE ENGINE START NAVIGATION UNIT REBOOTS WERE CURRENTLY WORKING ON SOFTWARE TO FIX THESE CONCERNS AND WILL POST A SERVICE BULLETIN THIS COMING AUGUST. IN THE MEANTIME, DO NOT REPLACE ANY COMPONENTS. DOING SO WONT FIX THESE CONCERNS.
A16070C
SERVICENEWS ARTICLE - DURING CVT REPLACEMENT, MAKE SURE YOU FILL THE REPLACEMENT CVT TO THE PROPER FLUID LEVEL WITH HONDA GENUINE HCF-2. IF YOU DONT, YOU COULD WIND UP WITH TRANSMISSION FAILURE AND A COMEBACK. A CVT WITH LOW FLUID WILL MAKE PUMP NOISE WHEN THE VEHICLE ACCELERATES.
APAS07072016901
DEALER MESSAGE - HONDA IS COLLECTING A HEALTHY FRONT BRAKE ASSEMBLY FROM AFFECTED VEHICLES THAT MEET CERTAIN QUALIFICATIONS.
A16060H
SERVICE NEWS ARTICLE - WHILE DRIVING UNDER STEADY CRUISE (BETWEEN 30 AND 65 MPH) OR LIGHT ACCELERATION, DOES THE ENGINE INTERMITTENTLY RATTLE OR RUNS ROUGH WITH THE MIL BLINKING? SINCE THESE DRIVING CONDITIONS ARE LIKELY TO ACTIVATE VCM OPERATION, THE PROBABLE REASON FOR THESE SYMPTOMS IS STICKING VCM ROCKER ARMS.
A-PAS-06212016-9
DEALER MESSAGE - AHM IS INVESTIGATING CERTAIN 2015-2016 ACCORDS WITH A CUSTOMER COMPLAINT OF FRONT SUSPENSION NOISE. PLEASE CONTACT AHM WITH INFORMATION IF AN ELIGIBLE VEHICLE IS FOUND.
A-PAS-06022016-9
DEALER MESSAGE - AHM IS INVESTIGATING CERTAIN VEHICLES WITH A CUSTOMER COMPLAINT OF FRONT SUSPENSION NOISE, SUCH AS POPPING SQUEAKING, CLUNKING, OR CREAKING. PLEASE CONTACT AHM FOR INSPECTION PRIOR TO ATTEMPTING A REPAIR OF ANY KIND.
A15010
SERVICE BULLETIN - DTC P2422 MAY APPEAR WHEN DIRT CLOGS THE EVAP CANISTER VENT TUBE.
APAS05122016902
DEALER MESSAGE - AHM IS INVESTIGATING CUSTOMER COMPLAINT OF FRONT SUSPENSION NOISE (POPPING, SQUEAKING, CLUNKING, OR CREAKING). PRIOR TO ATTEMPTING A REPAIR OF ANY KIND, PLEASE CONTACT AHM SO AN INSPECTION CAN BE SCHEDULED.
DEN-K3Q5J-06
THIS COMMUNICATION IS INFORMING HONDA OF A DELAMINATION ISSUES WITHIN AN I.C. PRODUCED BY NXP AND ASSEMBLED INTO AIRBAG SENSOR SUPPLIED BY DENSO INTERNATIONAL AMERICA, INC. THIS DELAMINATION ISSUE MANIFESTS ITSELF AS AN OPEN CIRCUIT WITHIN THE SENSOR, CAUSING A DTC TO BE SET ON THE VEHICLE ALONG WITH A DECLARING AIRBAG LIGHT.
A-PAS-04292016-9
AHM IS INVESTIGATING CUSTOMER COMPLAINT OF NOISES (POPPING, SQUEAKING, CLUNKING, OR CREAKING) FROM THE FRONT SUSPENSION. PLEASE CONTACT AHM PRIOR TO ANY REPAIR ATTEMPTS.
A-PAS-04222016-9
DEALER MESSAGE - IF A CUSTOMER COMPLAINS OF FRONT SUSPENSION NOISE, PLEASE CONTACT AHM TO SCHEDULE AN INSPECTION PRIOR TO PERFORMING ANY REPAIRS.
03286
Honda Job Aid - Tech Line Calling Guidelines Affected vehicles General Info.
032871
Honda Job Aid - Tech Line Calling Guidelines Affected vehicles General Info.
A-PAS-03292016-9
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2015-2016 ACCORDS WITH A CUSTOMER COMPLAINT OF FRONT SUSPENSION NOISE. THE NOISE CAN BE DESCRIBED AS POPPING, SQUEAKING, CLUNKING, OR CREAKING. TO FULLY UNDERSTAND THE CAUSE OF THIS OCCURRENCE, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
Accord Front Sus
American Honda (AHM) is investigating certain 2015-2016 Accords with a customer complaint of front suspension noise. The noise can be described as popping, squeaking, clunking, or creaking. To fully understand the cause of this occurrence, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
DLR-03-29-2016
American Honda (AHM) is investigating certain 2015-2016 Accords with a customer complaint of front suspension noise. The noise can be described as popping, squeaking, clunking, or creaking. To fully understand the cause of this occurrence, AHM would like to inspect the vehicle prior to you attempting a repair of any kind
Fuel Leak
American Honda (AHM) is investigating certain 2014-2016 Accords & CR-Vs with evidence of fuel leak from the fuel tank to the fuel pump connection. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
HONDA 2015-2016
Request for Visit: 2015-2016 Accord Front Suspension Noise Background American Honda (AHM) is investigating certain 2015-2016 Accords with a customer complaint of front suspension noise. The noise can be described as popping, squeaking, clunking, or creaking. To fully understand the cause of this occurrence, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
A16-011
SERVICE BULLETIN - THERE IS CORROSION BETWEEN THE ENGINE WIRE HARNESS AND THE CKP SENSOR CONNECTOR, WHICH MAY RESULT IN MIL ILLUMINATION WITH DTC P0335 (CKP SENSOR NO SIGNAL) AND OR P0339 (CKP SENSOR CIRCUIT INTERMITTENT INTERRUPTION).
SB16011
MIL Comes on with DTC P0335 AND/OR P0339
A16020D
Fog Light Lenses look melted or discoloredf?- All models with fog lights affected vehicles
NSS300
Recall Information update: Service Bulletin NSS300 #2
16-020
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
16020
On the Monroney label, the bumper compliance statement is missing. Do an iN VIN status inquiry to make sure the vehicle is shown as eligible. Vehicles affected by this campaign may be in your new vehicle inventory. Repair these vehicles before they are sold. No action is needed on vehicles that have been sold.
A16-020
SERVICE BULLETIN - ON THE MONRONEY LABEL, THE BUMPER COMPLIANCE STATEMENT IS MISSING.
ACA-02262016-901
DEALER MESSAGE - ON THE MONRONEY LABEL, THE BUMPER COMPLIANCE STATEMENT IS MISSING. ATTACH THE MONRONEY UPDATE LABEL TO THE WINDOW AREA NEXT TO THE MONRONEY LABEL.
DLR-02-26-2016
Today, February 26, 2016, American Honda Motor Co., Inc. is announcing a Product Update for certain Accord, Civic, CR-Z, Fit, and Insight model years 2014-2016 vehicles for sale in the state of Hawaii to amend Monroney labels that were printed without bumper impact information. Basic Problem American Honda had a computer programming issue; an obsolete program name causing printing of no bumper impact information on the Monroney label for the state of Hawaii.
Label Misprint
Today, February 26, 2016, American Honda Motor Co., Inc. is announcing a Product Update for certain Accord, Civic, CR-Z, Fit, and Insight model years 2014-2016 vehicles for sale in the state of Hawaii to amend Monroney labels that were printed without bumper impact information. Basic Problem American Honda had a computer programming issue; an obsolete program name causing printing of no bumper impact information on the Monroney label for the state of Hawaii.
Product Update
Hawaii Multi Model Monroney Label No Print.
SB-16-020 03231
BACKGROUND On the Monroney label, the bumper compliance statement is missing. Do an iN VIN status inquiry to make sure the vehicle is shown as eligible. Vehicles affected by this campaign may be in your new vehicle inventory. Repair these vehicles before they are sold. No action is needed on vehicles that have been sold. CORRECTIVE ACTION Attach the Monroney update label to the window area next to the Monroney label.
A-PAS-02192016-9
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2015-2016 ACCORDS WITH A CUSTOMER COMPLAINT OF FRONT SUSPENSION NOISE. THE NOISE CAN BE DESCRIBED AS POPPING, SQUEAKING, CLUNKING, OR CREAKING. TO FULLY UNDERSTAND THE CAUSE OF THIS OCCURRENCE, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
DLR-02-19-2016
American Honda (AHM) is investigating certain 2015-2016 Accords with a customer complaint of front suspension noise. The noise can be described as popping, squeaking, clunking, or creaking. To fully understand the cause of this occurrence, AHM would like to inspect the vehicle prior to you attempting a repair of any kind. (zone 5)
HONDA RFV 15-16
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Leak From Fuel P
American Honda (AHM) is investigating certain 2014-2016 Accords & CR-Vs with evidence of fuel leak from the fuel tank to the fuel pump connection. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
Suspension Noise
American Honda (AHM) is investigating certain 2015-2016 Accords with a customer complaint of front suspension noise. The noise can be described as popping, squeaking, clunking, or creaking. To fully understand the cause of this occurrence, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
15-087
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB15087
Wind Noise from the Driver's or Front Passenger's window - Supersedes 15-087 dated Declember 4, 2015 to revise the information highlighted in yellow
A16020C
SERVICE NEWS ARTICLE - ARE YOU HEARING A FLAPPING OR FLUTTERING FROM THE LEFT REAR OF THE VEHICLE WHEN THE VENT POSITION IS SET TO FLOOR/DEFROST, RECIRC IS TURNED ON, AND THE BLOWER SPEED IS SET TO AT LEAST THREE BARS? THIS NOISE IS COMING FROM THE FRESH AIR VENT THATS BEHIND THE LEFT CORNER OF THE REAR BUMPER.
A-PAS-02032016-9
DEALER MESSAGE - AHM IS INVESTIGATING CERTAIN VEHICLES WITH EVIDENCE OF FUEL LEAK FROM THE FUEL TANK TO THE FUEL PUMP CONNECTION. PLEASE PROVIDE PARTS TO AHM PRIOR TO ATTEMPTING A REPAIR OF ANY KIND.
SB15059
Front Passenger's Airbag Inflator Collection - This bulletin has been cancelled because the collection is now complete.
AER16010B
ENGINEERING REQUEST FOR INVESTIGATION - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2015-2016 ACCORDS WITH ENVIRONMENTAL PAINT DAMAGE. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
DLR MSG - HONDA
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2015-2016 ACCORDS WITH ENVIRONMENTAL PAINT DAMAGE. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
FRONT SUSPENSION
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2015-2016 ACCORDS WITH A CUSTOMER COMPLAINT OF FRONT SUSPENSION NOISE. THE NOISE CAN BE DESCRIBED AS POPPING, SQUEAKING, CLUNKING, OR CREAKING. TO FULLY UNDERSTAND THE CAUSE OF THIS OCCURRENCE, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
SUSPENSION NOISE
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2015-2016 ACCORDS WITH A CUSTOMER COMPLAINT OF FRONT SUSPENSION NOISE. THE NOISE CAN BE DESCRIBED AS POPPING, SQUEAKING, CLUNKING, OR CREAKING. TO FULLY UNDERSTAND THE CAUSE OF THIS OCCURRENCE, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.