Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
A19050B
ServiceNews Article - When removing and installing a cable reel, you need to keep both the cable reel and the steering angle sensor in position. If you don't , the VSA indicator may come on along with one or more VSA DTCs. And when you run the Neutral Memorization Procedure in the i-HDS, it won't complete.
A18-043
Service bulletin - There is a clicking or grinding noise when making turns. Confirm the noise by accelerating while the front wheels are turned sharply to the left and then again to the right.
A18-123
Servicenews Article - Any customers complaining about these issues when their iPhone running iOS 12 is connected to the vehicle? ? When using an HDMI output, they can't view or listen to videos, music, etc. ? The launcher screen for HondaLink flickers or goes blank. We've determined those issues are due to iOS 12 (and not the vehicle) and have reported this to Apple. Once they come up with a fix, we'll let you know.
A18090F
Servicenews article - Are any customers complaining about any of the following issues between their iPhone running iOS 12 when it's connected to their vehicle? ? You can't view or listen to videos, music, etc., when using a HDMI output. ? The launcher screen for HondaLink flickers or goes blank.
A18-059
Service bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects in the replacement front passengers airbag inflator only.
A18-060
Service bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects in the replacement front passengers airbag inflator only.
APaS03022018902
Dealer message - American Honda (AHM) is investigating certain 2014-2015 Civic CVTs with a condition of the left axle seal leaking. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS02152018901
Dealer message - American Honda (AHM) is investigating certain 2014-2015 Civic CVTs with a condition of the left axle seal leaking. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS01302018902
Dealer message - American Honda (AHM) is investigating certain 2014-2015 Civic CVTs with a condition of the left axle seal leaking. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS01032018903
Dealer message - American Honda (AHM) is investigating certain 2014-2015 Civic CVTs with a condition of the left axle seal leaking. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS11272017903
Dealer message - American Honda (AHM) is investigating certain 2014-2015 Civic CVTs with a condition of the left axle seal leaking. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS11202017902
Dealer message - American Honda (AHM) is investigating certain 2014-2015 Civic CVTs with a condition of the left axle seal leaking. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS11012017903
Dealer message - American Honda (AHM) is investigating certain 2014-2015 Civic CVTs with a condition of the left axle seal leaking. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS10132017902
Dealer message - American Honda (AHM) is investigating certain 2014-2015 Civic CVTs with a condition of the left axle seal leaking. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS09282017901
Dealer message - American Honda (AHM) is investigating certain 2014-2015 Civic CVTs with a condition of the left axle seal leaking. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS09132017902
Dealer message - American Honda (AHM) is investigating certain 2014-2015 Civic CVTs with a condition of the left axle seal leaking. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS08282017901
Dealer message - American Honda (AHM) is investigating certain 2014-2015 Civic CVTs with a condition of the left axle seal leaking. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS08212017902
Dealer message - American Honda (AHM) is investigating certain 2014-2015 Civic CVTs with a condition of the left axle seal leaking. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS08142017901
Dealer message - American Honda (AHM) is investigating certain 2014-2015 Civic CVTs with a condition of the left axle seal leaking. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS07252017902
Dealer message - American Honda (AHM) is investigating certain 2014-2015 Civic CVTs with a condition of the left axle seal leaking. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS07052017904
Dealer message - American Honda (AHM) is investigating certain 2014-2015 Civic CVTs with a condition of the left axle seal leaking. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS06222017901
Dealer message - American Honda (AHM) is investigating certain 2014-2015 Civic CVTs with a condition of the left axle seal leaking. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
AER17050B
Engineering request for investigation - American Honda (AHM) is investigating certain 2014-2015 Civic CVTs with a condition of the left axle seal leaking. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS05312017903
Dealer message - American Honda (AHM) is investigating certain 2014-2015 Civic CVTs with a condition of the left axle seal leaking. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ATS170205
TECHLINE SUMMARY ARTICLE - ALTHOUGH SIMILAR, THE HONDALINK AND HONDALINK EV APPS AVAILABLE FOR DOWNLOAD ON THE APPLE APPS STORE AND GOOGLE PLAY ARE NOT THE SAME. FURTHERMORE, EACH APP APPLIES TO SPECIFIC MODELS.
A13-022
SERVICE BULLETIN - FOR VEHICLES WITH SCI COMPRESSED NATURAL GAS (CNG) FUEL TANKS, HONDA IS NO LONGER REPLACING THE FUEL TANK AND SOLENOID VALVE ALTOGETHER. IF YOU REPLACE THE FUEL TANK SOLENOID VALVE, YOU MUST NOW REINSTALL THE ORIGINAL FUEL TANK.
A15021
SERVICE BULLETIN - THE FUEL GAUGE DOES NOT WORK AND THE LOW FUEL INDICATOR BLINKS WITH FUEL IN THE TANK. THE PCM MAY NEED TO BE REPLACED.
AIR BAG INFLATOR
DEALER MESSAGE - IF THE SRS WARNING LAMP IS ILLUMINATED AND A DTC 11-1X OR 11-2X OR A B0001-13 IS STORED IN THE SRS MAIN UNIT, REPLACE THE DRIVER'S AIRBAG MODULE.
150801
EDITOR?S NOTE: This article replaces the one posted in December 2015 to extend the article?s shelf life. The issues covered are still being addressed. Does the front seat-back creak or squeak when you move around in the seat or get in or out of the vehicle? What?s likely causing it is the seat-back fabric rubbing against the foam pad underneath. This noise only happens when the seat gets hot (the seat temperature is over 104° F).
ATS-150801 V3
Does the front seat-back creak or squeak when you move around in the seat or get in or out of the vehicle? Whats likely causing it is the seat-back fabric rubbing against the foam pad underneath. This noise only happens when the seat gets hot (the seat temperature is over 104° F). Were aware of this concern and were currently working on a solution, so, at this time, theres no product improvement available. Until there is, dont try replacing the seat frame or the seat-back pad. You wont get rid of this noise and you just might wind up with a come-back. Be sure to pass this info along to the service advisor so he or she can inform your customer of the situation.
16-020
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
16020
On the Monroney label, the bumper compliance statement is missing. Do an iN VIN status inquiry to make sure the vehicle is shown as eligible. Vehicles affected by this campaign may be in your new vehicle inventory. Repair these vehicles before they are sold. No action is needed on vehicles that have been sold.
A16-020
SERVICE BULLETIN - ON THE MONRONEY LABEL, THE BUMPER COMPLIANCE STATEMENT IS MISSING.
ACA-02262016-901
DEALER MESSAGE - ON THE MONRONEY LABEL, THE BUMPER COMPLIANCE STATEMENT IS MISSING. ATTACH THE MONRONEY UPDATE LABEL TO THE WINDOW AREA NEXT TO THE MONRONEY LABEL.
DLR-02-26-2016
Today, February 26, 2016, American Honda Motor Co., Inc. is announcing a Product Update for certain Accord, Civic, CR-Z, Fit, and Insight model years 2014-2016 vehicles for sale in the state of Hawaii to amend Monroney labels that were printed without bumper impact information. Basic Problem American Honda had a computer programming issue; an obsolete program name causing printing of no bumper impact information on the Monroney label for the state of Hawaii.
Label Misprint
Today, February 26, 2016, American Honda Motor Co., Inc. is announcing a Product Update for certain Accord, Civic, CR-Z, Fit, and Insight model years 2014-2016 vehicles for sale in the state of Hawaii to amend Monroney labels that were printed without bumper impact information. Basic Problem American Honda had a computer programming issue; an obsolete program name causing printing of no bumper impact information on the Monroney label for the state of Hawaii.
Product Update
Hawaii Multi Model Monroney Label No Print.
SB-16-020 03231
BACKGROUND On the Monroney label, the bumper compliance statement is missing. Do an iN VIN status inquiry to make sure the vehicle is shown as eligible. Vehicles affected by this campaign may be in your new vehicle inventory. Repair these vehicles before they are sold. No action is needed on vehicles that have been sold. CORRECTIVE ACTION Attach the Monroney update label to the window area next to the Monroney label.
ATS 150402
TECH LINE SUMMARY ARTICLE - EDITORS NOTE: THIS ARTICLE REPLACES THE ONE POSTED IN SEPTEMBER 2015 TO EXTEND THAT ARTICLES SHELF LIFE. THE ISSUES COVERED ARE STILL BEING ADDRESSED. DO YOU HAVE A VEHICLE WITH 7-INCH DISPLAY AUDIO IN YOUR SHOP FOR ANY OF THESE PROBLEMS? WHEN SHIFTING INTO REVERSE, THE LANEWATCH CAMERA VIEW COMES UP INSTEAD OF THE ONE FOR THE REARVIEW CAMERA. WHEN ACTIVATING LANEWATCH, THE REARVIEW CAMERA VIEW COMES UP INSTEAD OF THE ONE FOR LANEWATCH. AFTER TURNING OFF THE AUDIO UNIT, AM/FM AUDIO KEEPS PLAYING. IN ANALOG CLOCK MODE, DEPENDING ON THE LANGUAGE, DOUBLE-DIGIT DATES FOR CERTAIN MONTHS ARE CUT OFF AND LOOK LIKE SINGLE-DIGIT DATES. - ENGLISH - JUNE - SPANISH - MAY AND SEPTEMBER - FRENCH - JANUARY, MARCH, AUGUST, AND SEPTEMBER WHEN PLAYING AN MP3 AUDIO FILE FROM A USB SOURCE, THE HEAD UNIT FREEZES.
ATS150801
TECHLINE SUMMARY ARTICLE - EDITORS NOTE: THIS ARTICLE REPLACES THE ONE POSTED IN AUGUST 2015 TO EXTEND THAT ARTICLES SHELF LIFE. THE ISSUES COVERED ARE STILL BEING ADDRESSED. DOES THE FRONT SEAT-BACK CREAK OR SQUEAK WHEN YOU MOVE AROUND IN THE SEAT OR GET IN OR OUT OF THE VEHICLE? WHATS LIKELY CAUSING IT IS THE SEAT-BACK FABRIC RUBBING AGAINST THE FOAM PAD UNDERNEATH. THIS NOISE ONLY HAPPENS WHEN THE SEAT GETS HOT (THE SEAT TEMPERATURE IS OVER 104° F). WERE AWARE OF THIS CONCERN AND WERE CURRENTLY WORKING ON A SOLUTION, SO, AT THIS TIME THERES NO PRODUCT IMPROVEMENT AVAILABLE. UNTIL THERE IS, DONT TRY REPLACING THE SEAT FRAME OR THE SEAT-BACK PAD. YOU WONT GET RID OF THIS NOISE AND YOU JUST MIGHT WIND UP WITH A COME-BACK.
150402
These problems are reported to happen intermittently and we?re working on a fix. Until it?s available, replace the audio unit. Reman units have been updated.
ATS-150402 V3
Do you have a vehicle with 7-inch Display Audio in your shop for any of these problems? When shifting into Reverse, the LaneWatch camera view comes up instead of the one for the rearview camera. When activating LaneWatch, the rearview camera view comes up instead of the one for LaneWatch. After turning off the audio unit, AM/FM audio keeps playing. In Analog Clock mode, depending on the language, double-digit dates for certain months are cut off and look like single-digit dates. - English - June - Spanish - May and September - French - January, March, August, and September When playing an MP3 audio file from a USB source, the head unit freezes. These problems are reported to happen intermittently and were working on a fix. Until its available, replace the audio unit. Reman units have been updated.
A15-066
SERVICE BULLETIN - THE AUDIO UNIT SOFTWARE IS MALFUNCTIONING. SYMPTOM THE AUDIO UNIT BACK LIGHT FLICKERS. UPPER DISPLAY IS BLANK AT STARTUP. VOL/SELECTOR KNOB OR HARD KEYS DO NOT WORK. MULTIPLE SOURCES APPEAR ON THE INFORMATION DISPLAY.
A15-065
SERVICE BULLETIN - CERTAIN DRIVE CYCLE CONDITIONS MAY CREATE HIGHER-THAN-NORMAL STRESS ON THE INPUT SHAFT PULLEY WHICH, IF REPEATED ENOUGH TIMES, COULD CAUSE THE PULLEY TO BREAK. IF THE SHAFT PULLEY BREAKS, THE VEHICLE IS NOT ABLE TO MOVE WHILE IN GEAR OR THE WHEELS MAY LOCK, INCREASING THE RISK OF A CRASH.
DLR MSG - HONDA
DEALER MESSAGE - YESTERDAY, SEPTEMBER 11, 2015, AMERICAN HONDA NOTIFIED NHTSA OFA SAFETYRECALLFOR APPROXIMATELY123,0832014-15 CIVIC & 20,5932015 FIT VEHICLES DUE TO DRIVE SHAFT PULLEYS THAT MAYFAIL. ANYNEW OR USED UNITS IN DEALER STOCKMUST BE REPAIRED PER SERVICE BULLETIN,15-065:S A F E T Y R E C A LL:C V T IN P U T S H A F T P U LLE Y ,PRIOR TO SALE. REFER TO YOUR ERESPONSIBILITYREPORT OR VIN INQUIRYTO DETERMINE WHICH UNITS IN YOUR INVENTORYARE AFFECTED. AMERICAN HONDA MOTOR CO. EXPECTS TO BEGIN CUSTOMER NOTIFICATION IN MID-OCTOBER 2015.
A15-048 - 8-14-1
SERVICE BULLETIN - THE CHECK SYSTEM MESSAGE IS DISPLAYED WITH THE MIL ON AND DTC P16F7 (STARTER INHIBITOR RELAY STUCK ON). THE CLUTCH IS PARTIALLY PRESSED, CAUSING A MISDETECTION OF P16F7.
DLR MSG - RFV -
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2012-2015 CIVICS WITH A CUSTOMER COMPLAINT OF EPS (ELECTRIC POWER- ASSISTED STEERING) LIGHT ON WITH/WITHOUT LOSS OF POWER STEERING ASSIST AS WELL AS HAVING THE DTC 33-01 (LOWER FET STUCK ON), 33-02 (UPPER FET STUCK ON) AND/OR 33-06(LOWER FET STUCK ON) STORED. TO FULLY UNDERSTAND THE CAUSE OF THIS OCCURRENCE, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
AER15070B
ENGINEERING REQUEST - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2012-2015 CIVICS WITH A CUSTOMER COMPLAINT OF EPS (ELECTRIC POWER-ASSISTED STEERING) LIGHT ON WITH/WITHOUT LOSS OF POWER STEERING ASSIST AS WELL AS HAVING THE DTC 33-01 (LOWER FET STUCK ON), 33-02 (UPPER FET STUCK ON) AND/OR 33-06 (LOWER FET STUCK ON) STORED. TO FULLY UNDERSTAND THE CAUSE OF THIS OCCURRENCE, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
A06-015
SERVICE BULLETIN - THE FUEL TANK IN ALL HONDA NATURAL GAS VEHICLES MUST BE INSPECTED FOR DETERIORATION OR DAMAGE EVERY 3 YEARS OR 36,000 MILES, WHICHEVER COMES FIRST. THIS IS A REQUIREMENT OF HONDA AND THE FEDERAL GOVERNMENT. IN ADDITION, THE FUEL LINES AND RELATED PARTS SHOULD BE INSPECTED TO MAKE SURE THEY ARE OK.
DLR MSG - RFP -
DEALER MESSAGE - AMERICAN HONDA (AHM)IS INVESTIGATING CERTAIN 2014 1.8LCIVICS WITH A CUSTOMER REPORTING AN ENGINE OIL LEAK AT THE CHAIN CASE COVER. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
ENG REQ - AER150
Engineering request for investigation - American Honda (AHM) is investigating certain 2014 1.8L Civics with a customer reporting an engine oil leak at the chain case cover. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
15-021
FUEL GAUGE OUT OF ORDER; LOW FUEL INDICATOR FLASHES WHILE THE TANK HAS FUEL*CN
DLR MSG - 2015 F
Dealer message - Models equipped with the 7?DA and DA+systems may intermittently encounter certain functional anomalies with the rear view camera (may display LaneWatch), LaneWatch (may display rear view camera), or the Audio unit. The anomaly will be obvious to the viewer when the rear view camera displays LaneWatch image or when LaneWatch system displays the rear view camera image. The viewer will be able to rely on their mirrors and their own visual assessment when backing up or changing lanes.
DLR MSG - Honda
Dealer message - Overview: Models equipped with the 7?DA and DA+systems may intermittently encounter certain functional anomalies with the rear view camera (may display LaneWatch), LaneWatch (may display rear view camera), or the Audio unit. The anomaly will be obvious to the viewer when the rear view camera displays LaneW atch image or when LaneW atch system displays the rear view camera image. The viewer will be able to rely on their mirrors and their own visual assessment when backing up or changing lanes.
Service Bulletin
Service bulletin - There is a chirping from the engine area while driving on rough roads in hot weather. The side engine mount's internal components are rubbing together, causing a noise.
DLR MSG - RFI, R
Dealer message - American Honda (AHM) is investigating certain 2013-2015 Civics with a complaint of a loose or missing roof molding. To fully understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
DLR MSG - RFV RF
Dealer message - American Honda (AHM) is investigating certain 2013-2015 Civics with a complaint of a loose or missing roof molding. To fully understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
14-042
HONDA: 2014 CIVIC HYBRID, NATURAL GAS, REVISE INFORMATION DATED AUGUST 30, 2014. WARRANTY CLAIM INFORMATION TIME WAS CHANGED. LOW TIRE PRESSURE INDICATOR COMES ON WITH CODE VSA DTC-151-11. *LJ
ENG REQ - AER141
Engineering request for investigation - American Honda (AHM) is investigating certain 2014 Civic Coupes with a complaint of window regulator noise when raising or lowering the windows. The noise can be described as popping, squeaking, growling, clicking, or knocking. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to your attempting any repair.
IN-1031-2014
HONDA: CERTAIN FUNCTIONAL ANOMALIES ENCOUNTER, INTERMITTENTLY, WITH REAR VIEW CAMERA DISPLAYING LANE WATCH, AND LANEWATCH DISPLAYING REAR VIEW CAMERA, OR AUDIO UNIT IN SOME VEHICLES. MODEL 2014-2015 FIT EX, EXL, EXLN, CIVIC 2 DR EX, EXL, EXLN, SI, SI NAVI, CIVIC 4 DR EX, EXL, EXLN, SI, SI NAVI, HYBRID, HYBRID NAVI. *PE
SB-14-042
HONDA: NO DIAGNOSTIC TROUBLE CODE (DTC) OR VSA DTC 151-11 INDICATING LOW TIRE PRESSURE WITH TPMS INDICATOR ON, AND TIRE PRESSURES ARE PROPERLY SET TO DRIVER'S DOORJAMB LABEL. MODEL 2014 CIVIC. *PE
IN-26-20
HONDA: ON CERTAIN VEHICLES, AN INVESTIGATING IS LOOKING INTO THE TIRE PRESSURE MONITOR SENSOR (TPMS) LIGHT COMING ON AND VEHICLE WILL BE INSPECTED. MODEL 2014 CIVIC. *PE
IN-09-05-20
HONDA: TIRE PRESSURE MONITOR SENSOR (TPMS) LIGHT IS ON. MODEL 2014 CIVIC. *PE
SB-IN-5-2-14
HONDA: SOME VEHICLES MAY HAVE THE TPMS LIGHT ILLUMINATED. THE MANUFACTURER WOULD LIKE TO INSPECT THE VEHICLE BEFORE ATTEMPTING ANY REPAIRS. *JS
DLR MSG - 2014 C
2014 Civic LX Tire Bead Damage Safety Recall Q&A
DLR MSG - Stop S
Dealer message - On March 7, 2014 American Honda notified NHTSA of a Stop Sale order and Safety Recall for some 2014 Civic LX vehicles. Any new or used vehicles in dealer stock must be inspected, and if necessary, repaired per S/B 14-014, Safety Recall: 2014 Civic Tire Damage During Vehicle Assembly prior to sale.
IN-022714
HONDA: AN INVESTIGATION REGARDING THE TIRE PRESSURE MONITOR SYSTEM (TPMS) LIGHT IS ON ALONG WITH VSA OFF LIGHT ON. MODEL 2014 CIVIC. *PE
IN-RFV-2-11-14
HONDA: ON SOME VEHICLES, THE TPMS LIGHT IS ON AS WELL AS THE VSA 'OFF' LIGHT. AHM IS ATTEMPTING TO COLLECT SPECIFIC PARTS FROM THE VEHICLE BEFORE ANY EFFORT TO REPAIR IT HAS BEEN MADE. *JS
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.