Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
A26-097
Service Bulletin - Under certain conditions, the cylinder head gasket effectiveness may be reduced which may cause vehicles to experience overheating, coolant loss, misfire, and/or DTCs P0300 thru P0304 stored.
A26-099
Service Bulletin - Under certain conditions, the cylinder head gasket effectiveness may be reduced which may cause vehicles to experience overheating, coolant loss, misfire, and/or DTCs P0300 thru P0304 stored.
A26-008
Service Bulletin - Under certain conditions, the cylinder head gasket effectiveness may be reduced which may cause vehicles to experience overheating, coolant loss, misfire and/or DTCs P0300 thru P0304 stored.
A26-009
Service Bulletin - Under certain conditions, the cylinder head gasket effectiveness may be reduced which may cause vehicles to experience overheating, coolant loss, misfire and/or DTCs P0300 thru P0304 stored.
AEBM08262026901
Dealer Message - Under certain conditions, the cylinder head gasket effectiveness may be reduced which may cause vehicles to experience overheating, coolant loss, misfire, and/or DTCs P0300 through P0304 stored.
A25-076
Service Bulletin - Oil leak at timing chain tensioner inspection cover due to possible insufficient sealant adhesion on inspection cover.
ATI&08062024906
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement.
ATI&07222024906
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement. If you have a vehicle that match the qualifiers listed below, AHM requests to have the photos of the lock ring & the low-pressure fuel pump flange taken & sent to TIS (click HERE for example photos).
ATI&07052024901
Dealer Message - Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement.
A19-091
Service Bulletin - American Honda is extending the warranty on the A/C condenser to 10 years from the original date of purchase with unlimited miles. This warranty extension only covers vehicles that have a defective A/C condenser from the factory. The A/C condenser was not manufactured to specification. As a result, corrosion may develop in the form of tiny holes in the condenser tube walls that allow the refrigerant to leak out.
A23-039
Service Bulletin - Due to a new North America regulation which introduces a new refrigerant and oil requirement, the compressor shaft seal may leak. American Honda is extending the warranty on the A/C compressor shaft seal from the original 3 years to 10 years from the original date of purchase, with no mileage limitation. The new refrigerant and oil may cause swelling of the compressor shaft seal. The swelling may lead to abnormal wearing of the seal which may increase seal gaps around the compressor shaft allowing refrigerant to leak out.
ATI&06032024903
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement.
ATI&05032024907
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement. If you have a vehicle that match the qualifiers listed below, AHM requests to have the photos of the lock ring & the low-pressure fuel pump flange taken & sent to TIS.
ATI&04152024903
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement. If you have a vehicle that match the qualifiers listed below, AHM requests to have the photos of the lock ring & the low-pressure fuel pump flange taken & sent to TIS (click HERE for example photos).
ATI&03262024903
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement. If you have a vehicle that match the qualifiers listed below, AHM requests to have the photos of the lock ring & the low-pressure fuel pump flange taken & sent to TIS (click HERE for example photos).
ATI&03102024901
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement. If you have a vehicle that match the qualifiers listed below, AHM requests to have the photos of the lock ring & the low-pressure fuel pump flange taken & sent to TIS (click HERE for example photos).
ATI&02072024902
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement. If you have a vehicle that match the qualifiers listed below, AHM requests to have the photos of the lock ring & the low-pressure fuel pump flange taken & sent to TIS (click HERE for example photos).
ONL6A506122023
Owner Notification Letter - Due to a new North America regulation that introduced a new refrigerant and oil requirement, the compressor shaft seal may leak. The new refrigerant and oil may cause swelling of the compressor shaft seal. The swelling may lead to abnormal wearing of the seal which may increase seal gaps around the compressor shaft allowing refrigerant to leak out.
ABOM05192023901
Dealer Message - Due to supplier process concerns, the A/C compressor may not have been manufactured to specifications. As a result, abnormal wearing of the rubber seal may occur causing gaps in the compressor shaft to develop allowing refrigerant to leak out.
AST&04252023901
Dealer Message - We have identified a potential concern with GUIDE, AC COMP SEAL 07AAG-5AAA100, which was a part of 6CVC SEAL REPLACEMENT KIT, 07AAC-5AAA1Z0 that was recently sent to all Honda dealers. These tools have the tool number and manufacture date laser marked on a critical surface that may contact the new A/C compressor seal during installation. The added roughness of the laser markings may cause damage to the seal and potentially result in an oil and/or refrigerant leak.
A23-012
Service Bulletin - Customers have complained of the air conditioning system not blowing cold air due to the oil/refrigerant leak from the A/C compressor main shaft seal.
A19-012
Service Bulletin - This bulletin is replaced by S/B 19-033, Warranty Extension: 2016-18 Civic 1.5L: Software Update with A/C Control Unit Replacement; DTC P0300, P0301, P0302, P0303, P0304, or P0172; Whirling Noise from Engine.
A19-033
Service Bulletin - Under certain circumstances, the vehicle may experience driveability issues, which may result in DTCs P0300 (random misfire detected), P0301 (No. 1 cylinder misfire detected), P0302 (No. 2 cylinder misfire detected), P0303 (No. 3 cylinder misfire detected), P0304 (No. 4 cylinder misfire detected), or P0172 (fuel system too rich) or a whirling noise coming from the engine compartment.
A17-048
Service bulletin - There is a problem with the audio unit software, which may lead to one or more of the following symptoms: ⢠Bluetooth® Audio skips. ⢠There is no sound from Apple CarPlay⢠after connecting Bluetooth®, then USB. ⢠Cannot turn on Bluetooth®. ⢠Bluetooth® turns off or disconnects by itself. ⢠Starting vehicle causes Bluetooth® to disconnect. ⢠Bluetooth® Audio sound will skip when receiving phone calls. ⢠There are pairing problems with Bluetooth® HandsFreeLink®(HFL). ⢠Pandora® does not play after HFL call ends. ⢠GPS error code 1302 sets. ⢠GPS initialization screen appears. ⢠GPS shows inaccurate vehicle location. ⢠Android Auto⢠will not play. ⢠Voice commands do not work. ⢠Error message SXM check tuner appears. ⢠System does not recognize âSXMâ in voice commands. ⢠LaneWatch® image will not display. ⢠Audio power button does not work. ⢠Home screen does not display app icons. ⢠Screen locks and/or check tuner message appears. ⢠Clock does not match between audio display and dashboard meter. ⢠Incoming call screen stays on after ending the call. ⢠HFL voice repeats the ALPHABET.
A22-012
Service bulletin - There is a problem with the audio unit software, which may lead to one or both of the following symptoms: ⢠Rear camera is stuck on in Park. ⢠Rear camera image does not display when transmission is shifted to Reverse. Update the audio unit software with the audio-navigation system update device.
A22-013
Service bulletin - The trunk spring breaks and will not hold the trunk lid in the upright position. There is fatigue in the material used in manufacturing of the trunk spring.
A20-036
Service bulletin - There is a rattling coming from the front of the vehicle. The rubber damper cap(s) are faulty.
ONLG5O07062021
Owner Notification Letter - On some 2016-21 Civic models, the A/C condenser may leak refrigerant. American Honda is extending the warranty on the A/C condenser to 10 years from the original date of purchase with unlimited miles. This warranty extension provides coverage for the original owner and any subsequent owners. No action is required on your part unless you experience a problem.
APaS05102021902
Dealer Message - We have noticed an unprecedented parts demand and number of warranty claims for the 2016-2020 Civic A/C compressors. The overwhelming majority of the compressors returned and analyzed have been proven to be LEAK FREE. Some compressor designs will allow for some oil seepage and/or red dust in the compressor clutch/shaft area. This is NORMAL for this compressor design.
APaS04222021901
Dealer Message - We have noticed an unprecedented parts demand and number of warranty claims for the 2016-2020 Civic A/C compressors. The overwhelming majority of the compressors returned and analyzed have been proven to be LEAK FREE. Some compressor designs will allow for some oil seepage and/or red dust in the compressor clutch/shaft area. This is NORMAL for this compressor design.
APaS04072021
Dealer Message - We have noticed an unprecedented parts demand and number of warranty claims for the 2016-2020 Civic A/C compressors. The overwhelming majority of the compressors returned and analyzed have been proven to be LEAK FREE. Some compressor designs will allow for some oil seepage and/or red dust in the compressor clutch/shaft area. This is NORMAL for this compressor design (see pictures HERE).
APaS03302021901
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2020 Civics with a customer complaint of the rear view camera screen appearing blank, foggy or blurry. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
APaS03302021909
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2020 Civics with a customer complaint of the A/C inop or blowing warm air. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS03122021
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2020 Civics with a customer complaint of the A/C inop or blowing warm air. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS03102021902
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2020 Civics with a customer complaint of the rear view camera screen appearing blank, foggy or blurry. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
APaS03022021
Dealer Message - We have noticed an unprecedented parts demand and number of warranty claims for the 2016-2020 Civic A/C compressors. The overwhelming majority of the compressors returned and analyzed have been proven to be LEAK FREE. Some compressor designs will allow for some oil seepage and/or red dust in the compressor clutch/shaft area. This is NORMAL for this compressor design (see pictures HERE).
APaS02152021902
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2020 Civics with a customer complaint of the rear view camera screen appearing blank, foggy or blurry. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
APaS02092021
Dealer Message - We have noticed an unprecedented parts demand and number of warranty claims for the 2016-2020 Civic A/C compressors. The overwhelming majority of the compressors returned and analyzed have been proven to be LEAK FREE. Some compressor designs will allow for some oil seepage and/or red dust in the compressor clutch/shaft area. This is NORMAL for this compressor design (see pictures HERE).
APaS01222021905
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2020 Civics with a customer complaint of the rear view camera screen appearing blank, foggy or blurry. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
APaS01072021
Dealer Message - We have noticed an unprecedented parts demand and number of warranty claims for the 2016-2020 Civic A/C compressors. The overwhelming majority of the compressors returned and analyzed have been proven to be LEAK FREE. Some compressor designs will allow for some oil seepage and/or red dust in the compressor clutch/shaft area. This is NORMAL for this compressor design (see pictures HERE).
APaS01062021903
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2020 Civics with a customer complaint of the rear view camera screen appearing blank, foggy or blurry. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
APaS12182020
Dealer Message - We have noticed an unprecedented parts demand and number of warranty claims for the 2016-2020 Civic A/C compressors. The overwhelming majority of the compressors returned and analyzed have been proven to be LEAK FREE. Some compressor designs will allow for some oil seepage and/or red dust in the compressor clutch/shaft area. This is NORMAL for this compressor design (see pictures HERE).
APaS12052020906
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2020 Civics with a customer complaint of the rear view camera screen appearing blank, foggy or blurry. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
APaS11302020
Dealer Message - We have noticed an unprecedented parts demand and number of warranty claims for the 2016-2020 Civic A/C compressors. The overwhelming majority of the compressors returned and analyzed have been proven to be LEAK FREE. Some compressor designs will allow for some oil seepage and/or red dust in the compressor clutch/shaft area. This is NORMAL for this compressor design (see pictures HERE).
APaS11092020
Dealer Message - We have noticed an unprecedented parts demand and number of warranty claims for the 2016-2020 Civic A/C compressors. The overwhelming majority of the compressors returned and analyzed have been proven to be LEAK FREE. Some compressor designs will allow for some oil seepage and/or red dust in the compressor clutch/shaft area. This is NORMAL for this compressor design (see pictures HERE).
APaS11042020906
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2020 Civics with a customer complaint of the rear view camera screen appearing blank, foggy or blurry. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
APaS10262020
Dealer Message - We have noticed an unprecedented parts demand and number of warranty claims for the 2016-2020 Civic A/C compressors. The overwhelming majority of the compressors returned and analyzed have been proven to be LEAK FREE. Some compressor designs will allow for some oil seepage and/or red dust in the compressor clutch/shaft area. This is NORMAL for this compressor design (see pictures HERE).
APaS10162020906
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2020 Civics with a customer complaint of the rear view camera screen appearing blank, foggy or blurry. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
APaS10142020
Dealer Message - We have noticed an unprecedented parts demand and number of warranty claims for the 2016-2020 Civic A/C compressors. The overwhelming majority of the compressors returned and analyzed have been proven to be LEAK FREE. Some compressor designs will allow for some oil seepage and/or red dust in the compressor clutch/shaft area. This is NORMAL for this compressor design (see pictures HERE).
APaS10122020
Dealer Message - We have noticed an unprecedented parts demand and number of warranty claims for the 2016-2020 Civic A/C compressors. The overwhelming majority of the compressors returned and analyzed have been proven to be LEAK FREE. Some compressor designs will allow for some oil seepage and/or red dust in the compressor clutch/shaft area. This is NORMAL for this compressor design (see pictures HERE).
APaS09302020
Dealer Message - We have noticed an unprecedented parts demand and number of warranty claims for the 2016-2020 Civic A/C compressors. The overwhelming majority of the compressors returned and analyzed have been proven to be LEAK FREE. Some compressor designs will allow for some oil seepage and/or red dust in the compressor clutch/shaft area. This is NORMAL for this compressor design (see pictures HERE).
APaS09282020907
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2020 Civics with a customer complaint of the rear view camera screen appearing blank, foggy or blurry. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
APaS09142020
Dealer Message - We've noticed an unprecedented demand for A/C compressors which at times has created a backorder situation. The majority of the compressors returned were analyzed and proven leak free. As you are aware, there is Warranty Extension for Civic Condensers (Service Bulletin 19-091) for a leak problem. This bulletin provides detailed information on how to use the Bosch ROBLD020 Dual Mode Refrigerant Gas Leak Detector which should be used to confirm a leak at the compressor.
APaS09102020907
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2020 Civics with a customer complaint of the rear view camera screen appearing blank, foggy or blurry. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
APaS08312020
Dealer Message - We've noticed an unprecedented demand for A/C compressors which at times has created a backorder situation. The majority of the compressors returned were analyzed and proven leak free. As you are aware, there is Warranty Extension for Civic Condensers (Service Bulletin 19-091) for a leak problem. This bulletin provides detailed information on how to use the Bosch ROBLD020 Dual Mode Refrigerant Gas Leak Detector which should be used to confirm a leak at the compressor.
APaS08242020906
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2020 Civics with a customer complaint of the rear view camera screen appearing blank, foggy or blurry. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
APaS08072020901
Dealer Message - We've noticed an unprecedented demand for A/C compressors which at times has created a backorder situation. The majority of the compressors returned were analyzed and proven leak free. As you are aware, there is Warranty Extension for Civic Condensers (Service Bulletin 19-091) for a leak problem. This bulletin provides detailed information on how to use the Bosch ROBLD020 Dual Mode Refrigerant Gas Leak Detector which should be used to confirm a leak at the compressor.
APaS08072020903
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2019 Accords, 2016-2019 Civics & 2017-2019 CR-Vs with a customer complaint of an oil leak at the valve cover. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS08072020908
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2020 Civics with a customer complaint of the rear view camera screen appearing blank, foggy or blurry. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
APaS07212020902
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2019 Accords, 2016-2019 Civics & 2017-2019 CR-Vs with a customer complaint of an oil leak at the valve cover. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS07062020902
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2018-2019 Accords, 2016-2019 Civics & 2017-2019 CR-Vs with a customer complaint of an oil leak at the valve cover. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS06232020
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2018-2019 Accords, 2016-2019 Civics & 2017-2019 CR-Vs with a customer complaint of an oil leak at the valve cover. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS06192020901
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2018-2019 Accords, 2016-2019 Civics & 2017-2019 CR-Vs with a customer complaint of an oil leak at the valve cover. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS06122020
Dealer Message - We've noticed an unprecedented demand for A/C compressors which at times has created a backorder situation. The majority of the compressors returned were analyzed and proven leak free. As you are aware, there is Warranty Extension for Civic Condensers (Service Bulletin 19-091) for a leak problem. This bulletin provides detailed information on how to use the Bosch ROBLD020 Dual Mode Refrigerant Gas Leak Detector which should be used to confirm a leak at the compressor.
APaS05282020
Dealer Message - We've noticed an unprecedented demand for A/C compressors which at times has created a backorder situation. The majority of the compressors returned were analyzed and proven leak free. As you are aware, there is Warranty Extension for Civic Condensers (Service Bulletin 19-091) for a leak problem. This bulletin provides detailed information on how to use the Bosch ROBLD020 Dual Mode Refrigerant Gas Leak Detector which should be used to confirm a leak at the compressor.
APaS05122020
Dealer Message - We've noticed an unprecedented demand for A/C compressors which at times has created a backorder situation. The majority of the compressors returned were analyzed and proven leak free. As you are aware, there is Warranty Extension for Civic Condensers (Service Bulletin 19-091) for a leak problem. This bulletin provides detailed information on how to use the Bosch ROBLD020 Dual Mode Refrigerant Gas Leak Detector which should be used to confirm a leak at the compressor.
APaS04162020902
Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2018-2019 Accords, 2016-2019 Civics & 2017-2019 CR-Vs with a customer complaint of an oil leak at the valve cover. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS04162020907
Dealer message - Weâve noticed an unprecedented demand for A/C compressors which at times has created a backorder situation. The majority of the compressors returned were analyzed and proven leak free. As you are aware, there is Warranty Extension for Civic Condensers (Service Bulletin 19-091) for a leak problem. This bulletin provides detailed information on how to use the Bosch ROBLD020 Dual Mode Refrigerant Gas Leak Detector which should be used to confirm a leak at the compressor.
APaS04072020906
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2018-2019 Accords, 2016-2019 Civics & 2017-2019 CR-Vs with a customer complaint of an oil leak at the valve cover. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS04032020
Dealer Message - We've noticed an unprecedented demand for A/C compressors which at times has created a backorder situation. The majority of the compressors returned were analyzed and proven leak free. As you are aware, there is Warranty Extension for Civic Condensers (Service Bulletin 19-091) for a leak problem. This bulletin provides detailed information on how to use the Bosch ROBLD020 Dual Mode Refrigerant Gas Leak Detector which should be used to confirm a leak at the compressor.
APaS03192020906
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2018-2019 Accords, 2016-2019 Civics & 2017-2019 CR-Vs with a customer complaint of an oil leak at the valve cover. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS03192020909
Dealer Message - We've noticed an unprecedented demand for A/C compressors which at times has created a backorder situation. The majority of the compressors returned were analyzed and proven leak free. As you are aware, there is Warranty Extension for Civic Condensers (Service Bulletin 19-091) for a leak problem. This bulletin provides detailed information on how to use the Bosch ROBLD020 Dual Mode Refrigerant Gas Leak Detector which should be used to confirm a leak at the compressor.
APaS03052020
Dealer Message - We've noticed an unprecedented demand for A/C compressors which at times has created a backorder situation. The majority of the compressors returned were analyzed and proven leak free. As you are aware, there is Warranty Extension for Civic Condensers (Service Bulletin 19-091) for a leak problem. This bulletin provides detailed information on how to use the Bosch ROBLD020 Dual Mode Refrigerant Gas Leak Detector which should be used to confirm a leak at the compressor.
A16040B
ServiceNews Article - The 12-pin connector cavity in the back of the audio unit/audio-navigation unit is intentionally empty. It's used as a service port for other markets, so never try plugging into it.
APaS02192020
Dealer Message - We've noticed an unprecedented demand for A/C compressors which at times has created a backorder situation. The majority of the compressors returned were analyzed and proven leak free. As you are aware, there is Warranty Extension for Civic Condensers (Service Bulletin 19-091) for a leak problem. This bulletin provides detailed information on how to use the Bosch ROBLD020 Dual Mode Refrigerant Gas Leak Detector which should be used to confirm a leak at the compressor.
ONL6DV02102020
Followup Notice - Our records indicate that a PRODUCT UPDATE has not been completed on this vehicle; refer to the address card for the affected VIN. On 2016-18 Civic vehicles equipped with the 1.5 liter turbocharged engine, there are reports of vehicles experiencing drivability concerns. These concerns can result in the malfunction indicator lamp (MIL) turning on. If the MIL is illuminated, your vehicle may fail a state or local emissions inspection.
APaS02052020901
Dealer Message - We've noticed an unprecedented demand for A/C compressors which at times has created a backorder situation. The majority of the compressors returned were analyzed and proven leak free. As you are aware, there is Warranty Extension for Civic Condensers (Service Bulletin 19-091) for a leak problem. This bulletin provides detailed information on how to use the Bosch ROBLD020 Dual Mode Refrigerant Gas Leak Detector which should be used to confirm a leak at the compressor.
APaS01302020
Dealer Message - We've noticed an unprecedented demand for A/C compressors which at times has created a backorder situation. The majority of the compressors returned were analyzed and proven leak free. As you are aware, there is Warranty Extension for Civic Condensers (Service Bulletin 19-091) for a leak problem. This bulletin provides detailed information on how to use the Bosch ROBLD020 Dual Mode Refrigerant Gas Leak Detector which should be used to confirm a leak at the compressor.
APaS01242020902
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS01242020904
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Civics with a customer complaint of paint peel on the C-pillar, in the area adjacent to the rear window. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APaS01222020
Dealer Message - We've noticed an unprecedented demand for A/C compressors which at times has created a backorder situation. The majority of the compressors returned were analyzed and proven leak free. As you are aware, there is Warranty Extension for Civic Condensers (Service Bulletin 19-091) for a leak problem. This bulletin provides detailed information on how to use the Bosch ROBLD020 Dual Mode Refrigerant Gas Leak Detector which should be used to confirm a leak at the compressor.
APaS01082020902
Dealer Message - We've noticed an unprecedented demand for A/C compressors which at times has created a backorder situation. The majority of the compressors returned were analyzed and proven leak free. As you are aware, there is Warranty Extension for Civic Condensers (Service Bulletin 19-091) for a leak problem. This bulletin provides detailed information on how to use the Bosch ROBLD020 Dual Mode Refrigerant Gas Leak Detector which should be used to confirm a leak at the compressor.
APaS01072020906
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Civics with a customer complaint of paint peel on the C-pillar, in the area adjacent to the rear window. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APaS01072020908
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS12202019
Dealer Message - We've noticed an unprecedented demand for A/C compressors which at times has created a backorder situation. The majority of the compressors returned were analyzed and proven leak free. As you are aware, there is Warranty Extension for Civic Condensers (Service Bulletin 19-091) for a leak problem. This bulletin provides detailed information on how to use the Bosch ROBLD020 Dual Mode Refrigerant Gas Leak Detector which should be used to confirm a leak at the compressor.
A19-101
Service Bulletin - The audio-navigation unit screen randomly flickers for 2 seconds or 10 seconds. The message Requested Channel Not Available appears when selecting a SiriusXM Radio preset.
APaS12022019902
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS12022019904
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Civics with a customer complaint of paint peel on the C-pillar, in the area adjacent to the rear window. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APaS11142019903
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS11142019906
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Civics with a customer complaint of paint peel on the C-pillar, in the area adjacent to the rear window. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ONL6C311012019
Owner Notification Letter - This warranty only covers vehicles that have a defective air conditioning condenser installed at the factory. The A/C condenser was not manufactured to specification. As a result, tiny holes may develop in the condenser tube walls that allow refrigerant to leak out. The warranty will not apply to any vehicle that has leaking condenser due to foreign object damage.
APaS10282019903
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS10282019906
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Civics with a customer complaint of paint peel on the C-pillar, in the area adjacent to the rear window. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APaS10092019903
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS10092019908
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Civics with a customer complaint of paint peel on the C-pillar, in the area adjacent to the rear window. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
A19-038
Service Bulletin - Under certain circumstances, the vehicle may experience driveability issues, which may result in DTCs P0300 (random misfire detected), P0301 (No. 1 cylinder misfire detected), P0302 (No. 2 cylinder misfire detected), P0303 (No. 3 cylinder misfire detected), P0304 (No. 4 cylinder misfire detected), or P0172 (fuel system too rich) or a whirling noise coming from the engine compartment.
APaS09252019904
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area.
A19090B
ServiceNews Article - Have you noticed the fill plug on a CVT has popped out or seems to be leaking? This is caused by pressure building up at the fill plug due to the vent cap getting plugged with debris.
APaS09092019901
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS08272019901
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
A19-091_version2
Service Bulletin - American Honda is extending the warranty on the A/C condenser to 10 years from the original date of purchase with unlimited miles. This warranty only covers vehicles that have a defective A/C condenser from the factory. The A/C condenser was not manufactured to specification. As a result, tiny holes may develop in the condenser tube walls that allows the refrigerant to leak out. The warranty extension does not apply to any vehicle that has a leaking condenser due to foreign object damage. The warranty extension does not apply to any vehicle that has ever been declared a total loss or sold for salvage by a financial institution or insurer, or has a branded or similar title under any state's law.
ABOM08092019
Dealer Message - Today, August 9, 2019, American Honda is announcing a warranty extension for certain 2016-18 Civic vehicles. This warranty extension covers the A/C condenser to address concerns of leaking refrigerant. American Honda is extending the warranty on the A/C condenser from the original 3 years to 10 years from the original date of purchase.
A19-047
Service Bulletin - The shift position indicator ("D" light) starts flashing due to DTC P2817, (Shift solenoid valve O/P [pressure control solenoid H] stuck off) being set. When the TCM checks the drive pulley oil pressure, it misreads the pressure as high even though oil pressure is within specification.
ONLD4D07082019_1
Owner Notification Letter - Some 2016-18 Civic vehicles equipped with the 1.5 liter turbocharged engine may experience driveability issues. This may result in Diagnostic Trouble Codes (DTCs) P0300 (random misfire detected), P0301 (No. 1 cylinder misfire detected), P0302 (No. 2 cylinder misfire detected), P0303 (No. 3 cylinder misfire detected), P0304 (No. 4 cylinder misfire detected), or P0172 (fuel system too rich) or a whirling noise coming from the engine compartment. These concerns may result in the Malfunction Indicator Lamp (MIL) turning on.
ONLD4D07082019_2
Owner Notification Letter - Some 2016-18 Civic vehicles equipped with the 1.5 liter turbocharged engine may experience driveability issues. This may result in Diagnostic Trouble Codes (DTCs) P0300 (random misfire detected), P0301 (No. 1 cylinder misfire detected), P0302 (No. 2 cylinder misfire detected), P0303 (No. 3 cylinder misfire detected), P0304 (No. 4 cylinder misfire detected), or P0172 (fuel system too rich) or a whirling noise coming from the engine compartment. These concerns may result in the Malfunction Indicator Lamp (MIL) turning on.
ONLE4C07082019
Owner Notification Letter - Some 2016-18 Civic vehicles equipped with the 1.5 liter turbocharged engine may experience driveability issues. This may result in Diagnostic Trouble Codes (DTCs) P0300 (random misfire detected), P0301 (No. 1 cylinder misfire detected), P0302 (No. 2 cylinder misfire detected), P0303 (No. 3 cylinder misfire detected), P0304 (No. 4 cylinder misfire detected), or P0172 (fuel system too rich) or a whirling noise coming from the engine compartment. These concerns may result in the Malfunction Indicator Lamp (MIL) turning on.
APP07032019
Dealer Message - The July episode of Tech2Tech is now posted. We've got some valuable information for you, so check it out! This month we're featuring "Important Advice When Unplugging Electrical Connectors."
APP07022019
Dealer Message - The July episode of Tech2Tech is now posted. We've got some valuable information for you, so check it out! This month we're featuring "Important Advice When Unplugging Electrical Connectors."
AAMV190701
Video Message - It concerns the shift indicators and switch backlighting not working on 2016-2019 Civics. Please let us know if you would like a copy of the video sent to you on a DVD or thumb drive.
AAMV190702
Video Message - It concerns the shift indicators and switch backlighting not working on 2016-2019 Civics. Please let us know if you would like a copy of the video sent to you on a DVD or thumb drive.
ONL6DV05022019
Owner Notification Letter - On 2016-18 Civic vehicles equipped with the 1.5 liter turbocharged engine, there are reports of vehicles experiencing driveability concerns. These concerns can result in the malfunction indicator lamp (MIL) turning on.
ABOM04052019
Dealer Message - Today, April 5, 2019, American Honda is announcing a warranty extension for certain 2016-18 Civic and 2017-18 CR-V vehicles due to drivability concerns. American Honda is extending the powertrain warranty on the camshafts and rocker arm assemblies from the original 5 years/60,000 miles to 6 years/unlimited miles from the original date of sale.
A18-137
Service Bulletin - Under certain circumstances, the vehicle may experience driveability issues which may result in DTCs P0300 (random misfire detected), P0301 (No. 1 cylinder misfire detected), P0302 (No. 2 cylinder misfire detected), P0303 (No. 3 cylinder misfire detected), P0304 (No. 4 cylinder misfire detected), or P0172 (fuel system too rich).
A19-027
Service Bulletin - Under certain circumstances, the vehicle may experience driveability issues, which may result in DTCs P0300 (random misfire detected), P0301 (No. 1 cylinder misfire detected), P0302 (No. 2 cylinder misfire detected), P0303 (No. 3 cylinder misfire detected), P0304 (No. 4 cylinder misfire detected), or P0172 (fuel system too rich) to set.
ABOM01312019901
Dealer message - American Honda has previously announced product update campaigns for certain 2016-18 Civic and 2017-18 CR-V vehicles with the 1.5L turbo engine for engine oil dilution. Repair Update The AC control unit replacement procedure has been changed to a software reflash procedure. On February 1, 2019, revisions to service bulletins 18-114, 2017-18 CR-V Software Update and A/C Control Unit Update and 18-137, Product Update 2016-18 Civic Software and AC Control Unit Update, will be posted to the Service Information System (SIS) to reflect this change.
ASO01112019901
Dealer message - American Honda issued four service bulletins addressing drivability concerns that may cause DTCâs to set in affected vehicles.
A18-137_V2
Service bulletin - Under certain circumstances, the vehicle may experience driveability issues which may result in DTCs P0300 (random misfire detected), P0301 (No. 1 cylinder misfire detected), P0302 (No. 2 cylinder misfire detected), P0303 (No. 3 cylinder misfire detected), P0304 (No. 4 cylinder misfire detected), or P0172 (fuel system too rich).
AHPa12212018901
Dealer message - On December 5, 2018, American Honda announced a product update campaign for certain 2017-18 CR-V vehicles with the 1.5L turbo engine that were sold in 21 cold-weather states. Today, American Honda is expanding the scope of this product update to include certain 2016-18 Civic vehicles with the 1.5L turbo engine. This applies to vehicles in the same 21 states. This product update also addresses concerns related to engine oil dilution due to various control unit software/threshold settings.
A18012
Service bulletin - The customer is unable to insert the fuel nozzle into the filler neck and fuel the vehicle in cold weather. Water or moisture has entered the fueling area and frozen the capless fuel shutter set in the fuel filler neck.
A18014
Service bulletin - Fuel leaks or overflows from the filler neck while refueling. The auto shut-off feature at the gas pump may be delayed and cause fuel to leak at the filler neck. The capless fuel shutter may also allow excess fuel to leak at the filler neck.
A18081
Service bulletin - Bluetooth® HandsFreelink® (HFl) system freezes after a phone call and stored voice tags are missing when the ignition is turned ON. Some audio units are not updated to the latest software version.
APaS08152018902
Dealer message - American Honda (AHM) is investigating certain 2016-2018 Civic CVTs with a condition of the axle seal leaking. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS07272018901
Dealer message - American Honda (AHM) is investigating certain 2016-2018 Civic CVTs with a condition of the axle seal leaking. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS07092018903
Dealer message - American Honda (AHM) is investigating certain 2016-2018 Civic CVTs with a condition of the axle seal leaking. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS07092018904
Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2018 Civics with a customer complaint of excessive vibration and/or noise due to a broken side engine mount. The vibration can be felt through the steering wheel or floor at idle. The noise can be described as clunking or banging. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APaS06252018902
Dealer message - American Honda (AHM) is investigating certain 2016-2018 Civic CVTs with a condition of the axle seal leaking. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
A18060F
Servicenews article - Got a vehicle with the message Requested Channel Not Available covering the SiriusXM preset icons? We?re aware of this issue and have it under investigation.
APaS05312018901
Dealer message - American Honda (AHM) is investigating certain 2016-2018 Civic CVTs with a condition of the axle seal leaking. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS05312018903
Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2018 Civics with a customer complaint of excessive vibration and/or noise due to a broken side engine mount. The vibration can be felt through the steering wheel or floor at idle. The noise can be described as clunking or banging. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APaS05102018903
Dealer message - American Honda (AHM) is investigating certain 2016-2018 Civic CVTs with a condition of the axle seal leaking. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS04232018901
Dealer message - American Honda (AHM) is investigating certain 2016-2018 Civic CVTs with a condition of the axle seal leaking. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
A18-012
Service bulletin - The customer is unable to insert the fuel nozzle into the filler neck and fuel the vehicle in cold weather. Water or moisture has entered the fueling area and frozen the capless fuel shutter set in the fuel filler neck.
A18-014
Service bulletin - Fuel leaks or overflows from the filler neck while refueling. The auto shut-off feature at the gas pump may be delayed and cause fuel to leak at the filler neck. The capless fuel shutter may also allow excess fuel to leak at the filler neck.
ATS180303
Tech line summary article - Got a vehicle with the message Requested Channel Not Available covering the SiriusXM preset icons? We?re aware of this issue and have it under investigation.
Followup Notice
Customer letter - Our records indicate that a PRODUCT UPDATE has not been completed on this vehicle; refer to the address card for the affected VIN. The adhesive applied to the center high mount stop lamp cover on the rear window isn?t strong enough, and the cover may come loose and hang down.
A17-045
Service bulletin - When a driver or front passenger enters the vehicle and rubs against the bolster, the seat foam folds and gets caught inside the seat frame.
APaS10042017901
Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2018 Civics & 2017-2018 CR-Vs with a customer complaint of an oil leak. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATS160904
Tech line summary article - Some customers have claimed that while fueling their vehicles, fuel is spilling after the pump?s auto shut off activates. The amount of spilled fuel varies from a slight spill into the well around the filler neck to larger spills. We?re aware of this issue and are working toward a solution.
ATS160802
Tech line summary article - When looking at the Speed Dial list, are the voice tag icons missing from phone entries that were previously voice tagged? This seems to happen randomly and when it does, the voice-tagged entries aren't searchable using voice commands.
A15060D
Service news article - To prevent damage during shipping, leather-wrapped steering wheels come with a protective plastic covering. The easiest way to remove it during PDI is to grab the covering with both hands near the top of the steering wheel and pull it toward you, like you see here. The covering comes right off.
A17-049
Service bulletin - There is a sensitive area on the touch screen display that may lead to random beeping and irregular operation of the touch screen display.
A17-016
Service bulletin - Popping or no sound from the speakers.
A17060C
Service bulletin - The vehicle will not come out of park, and will not crank and/or start. Additionally, multiple indicators are on with DTCs U0038 (TM-CAN Malfunction [TCM-PCM]) and sometimes U0101 (Lost Communication) stored. There is an internal malfunction with the transmission control module (TCM).
ATS170202
Tech line summary article - If a customer can't hear the navigation voice when using Apple Maps with Apple CarPlay, an adjustment to the navigation voice volume on the customer?s phone should take care of it. This is something the service advisor can handle right on the service drive, so unless this doesn't work, there's nothing a service tech needs to do.
ATS170203
Tech line summary article - You may get a customer with any of these Apple CarPlay or Android Auto concerns: ? The phone won't connect to the feature. ? The feature disconnects. ? A Device not found or Device not compatible message appears. ? Control of the feature is erratic.
ATS170207
Tech line summary article - The App Installer icon, listed under App List on the Display Audio screen, has drawn a few questions from curious customers. This icon is meant for future apps that may be developed. At this time, however, there are none available or any plans to develop them.
A17-003
Service bulletin - Under a very specific hot restart, the customer may complain the vehicle makes a grinding or pump noise for about 2 seconds. Some may also describe it as a starter noise. A pressure control valve is vibrating in the CVT lower valve body on a hot restart.
A16-022
Service bulletin - This bulletin is replaced by S/B 17-048, Audio Unit Software Update.
APaS06142017901
Dealer message - You should have received a USB package to update the Audio System. The package shows that the USB is for Service Bulletins 16-096 and 16-098. These Service Bulletin numbers are incorrect. The correct Service Bulletin numbers are 17-048 and 17-049. Please write the correct Service Bulletin numbers on the USB package.
A16-036
Service bulletin - The audio unit display goes blank, then returns to normal operation within a second. The audio unit display has an internal hardware problem.
APS01082016902
ATTACHMENT TO APS01082016901.PDF.
FOLLOWUP NOTICE
FOLLOWUP NOTICE - OUR RECORDS INDICATE THAT A PRODUCT UPDATE HAS NOT BEEN COMPLETED ON THIS VEHICLE; REFER TO THE ADDRESS CARD FOR THE AFFECTED VIN. THERE IS A SOFTWARE PROBLEM WITH THE AUDIO AMPLIFIER THAT CAUSES NO SOUND FROM THE SPEAKERS WHEN STARTING THE VEHICLE. WHILE THE ISSUE IS INTERMITTENT, IT IS LIKELY YOU WILL EXPERIENCE THE ISSUE AT SOME POINT.
APAS04122017903
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 CIVIC SEDANS WITH A CUSTOMER COMPLAINT OF A PRONOUNCED RATTLE NOISE COMING FROM THE REAR TRAY WHILE PLAYING MUSIC WITH BASS. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
ATS170401
TECHLINE SUMMARY ARTICLE - IF YOU GET A VEHICLE IN FOR ANY OF THESE ISSUES, REPLACE THE AUDIO UNIT: BLUETOOTH® AUDIO SKIPS. THERES NO SOUND FROM APPLE CARPLAY AFTER CONNECTING BLUETOOTH®, THEN USB. BLUETOOTH® CANT BE TURNED ON. BLUETOOTH® TURNS OFF OR DISCONNECTS BY ITSELF. STARTING THE ENGINE CAUSES BLUETOOTH® TO DISCONNECT. BLUETOOTH® AUDIO SKIPS WITH INCOMING CALLS. THERE ARE PAIRING PROBLEMS WITH BLUETOOTH® HANDSFREELINK® (HFL). PANDORA® DOESNT PLAY AFTER CALL ENDS. GPS ERROR CODE 1302 SETS. GPS INITIALIZATION SCREEN DOESNT COMPLETE. GPS SHOWS THE WRONG VEHICLE LOCATION. ANDROID AUTO® DOESNT PLAY. VOICE COMMANDS DONT WORK. ERROR MESSAGE SXM CHECK TUNER APPEARS. SYSTEM DOESNT RECOGNIZE SXM WHEN GIVING VOICE COMMANDS. REAR CAMERA IS STUCK ON IN PARK. REAR CAMERA IMAGE DOESNT APPEAR WHEN SHIFTING TO REVERSE. LANEWATCH® IMAGE DOESNT APPEAR. AUDIO ICON DOESNT WORK. HOME SCREEN DOESNT SHOW APP ICONS. SCREEN LOCKS UP AND/OR CHECK TUNER MESSAGE APPEARS. AUDIO DISPLAY AND INSTRUMENT PANEL CLOCKS DONT MATCH UP.
APAS03222017902
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 CIVIC SEDANS WITH A CUSTOMER COMPLAINT OF A PRONOUNCED RATTLE NOISE COMING FROM THE REAR TRAY WHILE PLAYING MUSIC WITH BASS. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
APAS03022017901
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 CIVIC SEDANS WITH A CUSTOMER COMPLAINT OF A PRONOUNCED RATTLE NOISE COMING FROM THE REAR TRAY WHILE PLAYING MUSIC WITH BASS. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
A16-028
SERVICE BULLETIN - THERE IS A SURGE OR RPM FLUCTUATION WHEN TRAVELLING AT HIGHWAY SPEEDS BETWEEN 4570 MPH UNDER LIGHT THROTTLE. INCORRECT LEARNING VALUES IN THE TCM SOFTWARE.
AER17020A
ENGINEERING REQUEST FOR INVESTIGATION - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 2-DOOR CIVICS WITH A CUSTOMER COMPLAINT OF THE HIGH MOUNT STOP LIGHT COVER DETACHING OR FALLING DOWN. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC INFORMATION FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
A17-012
SERVICE BULLETIN - THE VEHICLE WILL NOT COME OUT OF PARK, AND WILL NOT CRANK AND/OR START. ADDITIONALLY, MULTIPLE INDICATORS ARE ON WITH DTCS U0038 (TM-CAN MALFUNCTION [TCM-PCM]) AND SOMETIMES U0101 (LOST COMMUNICATION) STORED. THERE IS AN INTERNAL MALFUNCTION WITH THE TRANSMISSION CONTROL MODULE (TCM).
APAS02222017901
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 2-DOOR CIVICS WITH A CUSTOMER COMPLAINT OF THE HIGH MOUNT STOP LIGHT COVER DETACHING OR FALLING DOWN. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC INFORMATION FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
ATS170205
TECHLINE SUMMARY ARTICLE - ALTHOUGH SIMILAR, THE HONDALINK AND HONDALINK EV APPS AVAILABLE FOR DOWNLOAD ON THE APPLE APPS STORE AND GOOGLE PLAY ARE NOT THE SAME. FURTHERMORE, EACH APP APPLIES TO SPECIFIC MODELS.
APaS02152017901
Dealer message - American Honda (AHM) is investigating certain 2016 Civic sedans with a customer complaint of a pronounced rattle noise coming from the rear tray while playing music with bass. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APAS02032017901
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 2-DOOR CIVICS WITH A CUSTOMER COMPLAINT OF THE HIGH MOUNT STOP LIGHT COVER DETACHING OR FALLING DOWN. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC INFORMATION FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
ATS161001
TECHLINE SUMMARY ARTICLE - SOME CUSTOMERS HAVE REPORTED THAT WHEN PLUGGING THEIR IPHONES WITH IOS 10 INTO THE USB PORT AND SELECTING PANDORA FROM APPLE CARPLAY, PANDORA WONT PLAY. FROM OUR INVESTIGATION, WE KNOW THIS IS A PANDORA ISSUE AND NOT SOMETHING RELATED TO THE AUDIO SYSTEM OR APPLE SOFTWARE.
PUD - 2016 CIVIC
CUSTOMER LETTER - ON SOME 2016 CIVIC VEHICLES, THE ADHESIVE APPLIED TO THE CENTER HIGH MOUNT STOP LAMP COVER (HIGH MOUNT COVER) ISN'T STRONG ENOUGH AND THE COVER MAY COME LOOSE AND HANG DOWN.
A17-007
SERVICE BULLETIN - THE BRAKE INDICATOR IS BLINKING/ON STEADY; THE BRAKE SYSTEM INDICATOR IS ON; THERE IS AN ELECTRIC PARKING BRAKE PROBLEM MESSAGE IN THE DRIVER INFORMATION INTERFACE. THE VSA MODULATOR-CONTROL UNIT HAS AN INTERNAL PROBLEM WITH THE SOFTWARE.
APAS01232017902
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 ACCORD SEDANS & 2016 CIVIC SEDANS WITH A CUSTOMER COMPLAINT OF A PRONOUNCED RATTLE NOISE COMING FROM THE REAR TRAY WHILE PLAYING MUSIC WITH BASS. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
APAS01032017902
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 ACCORD SEDANS & 2016 CIVIC SEDANS WITH A CUSTOMER COMPLAINT OF A PRONOUNCED RATTLE NOISE COMING FROM THE REAR TRAY WHILE PLAYING MUSIC WITH BASS. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
A16-099
SERVICE BULLETIN - THE ADHESIVE APPLIED TO THE CENTER HIGH MOUNT STOP LIGHT COVER (HIGH MOUNT COVER) ISNT STRONG ENOUGH AND THE COVER MAY COME LOOSE AND HANG DOWN.
ACA11302016901
DEALER MESSAGE - TODAY, NOVEMBER 30, 2016, AMERICAN HONDA IS ANNOUNCING A PRODUCT UPDATE FOR ALL MODEL YEAR 2016 CIVIC 2-DOOR VEHICLES TO ADDRESS A POSSIBLE LOOSE HIGH MOUNT STOP LAMP COVER. SOME OF THESE VEHICLES MAY BE IN YOUR NEW OR USED INVENTORY AND SHOULD BE REPAIRED PRIOR TO SALE.
APAS11282016902
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 ACCORD SEDANS & 2016 CIVIC SEDANS WITH A CUSTOMER COMPLAINT OF A PRONOUNCED RATTLE NOISE COMING FROM THE REAR TRAY WHILE PLAYING MUSIC WITH BASS. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
ATS161102
TECHLINE SUMMARY ARTICLE - WERE GETTING REPORTS OF THIS ISSUE WHEN TURNING THE IGNITION TO ON: THE BRAKE INDICATOR IS BLINKING OR ON STEADY. THE BRAKE SYSTEM INDICATOR IS ON. THERES AN ELECTRIC PARKING BRAKE PROBLEM MESSAGE ON THE DRIVER INFORMATION INTERFACE.
AHPA11022016901
DEALER MESSAGE- AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 ACCORD SEDANS & 2016 CIVIC SEDANS WITH A CUSTOMER COMPLAINT OF A PRONOUNCED RATTLE NOISE COMING FROM THE REAR TRAY WHILE PLAYING MUSIC WITH BASS. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
ATS161101
TECHLINE SUMMARY ARTICLE - DO YOU HAVE A VEHICLE IN YOUR SHOP BECAUSE OF THIS ISSUE? THE STARTER WONT CRANK THE ENGINE, AND/OR THE VEHICLE WONT SHIFT OUT OF PARK. MULTIPLE INDICATORS ARE LIT ON THE INSTRUMENT PANEL, AND DTC U0038 (TM-CAN MALFUNCTION [TCM-PCM]) AND U0101 (GAUGE CONTROL MODULE LOST COMMUNICATION WITH A/T) ARE SET. THERES NO COMMUNICATION WITH THE TRANSMISSION. WE CURRENTLY HAVE THIS ISSUE UNDER INVESTIGATION. SO FAR, WEVE FOUND THE ROOT CAUSE IS THE TCM.
APAS10032016902
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 CIVICS WITH A CUSTOMER COMPLAINT OF NO SOUND COMING FROM ANY SPEAKERS. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
ATS160907
TECHLINE SUMMARY ARTICLE - IS THE DISPLAY AUDIO RANDOMLY BEEPING AND/OR RETURNING TO THE HOME SCREEN ON ITS OWN? WERE AWARE OF THIS ISSUE AND HAVE IT CURRENTLY UNDER INVESTIGATION. SO FAR, WE KNOW THE CENTER DISPLAY UNIT IS THE CULPRIT AND NOT THE AUDIO UNIT. THIS CAN BE A TOUGH ISSUE TO TROUBLESHOOT. TO FIX IT, REPLACE JUST THE CENTER DISPLAY UNIT. WELL BE POSTING A SERVICE BULLETIN THIS COMING OCTOBER WITH THE DETAILS.
A16076
SERVICE BULLETIN - THE LKAS DOES NOT KEEP THE VEHICLE IN ITS DETECTED DESIGNATED LANE AND NO DTC IS STORED. THE FRONT MULTIPURPOSE CAMERA UNIT/RAIN SENSOR HARNESS IS NOT SECURED IN ITS CLIP, CAUSING THE CAMERA UNIT TO SHIFT OUT OF ITS NEUTRAL POSITION IN ITS BRACKET.
APAS09152016901
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 CIVICS WITH A CUSTOMER COMPLAINT OF NO SOUND COMING FROM ANY SPEAKERS. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
A16022
SERVICE BULLETIN - THERE IS A PROBLEM WITH THE AUDIO UNIT SOFTWARE, WHICH MAY LEAD TO ONE OR MORE OF THE FOLLOWING SYMPTOMS: BLUETOOTH® AUDIO SKIPS. AUDIO ICON DOES NOT WORK. GPS ERROR CODE 1302 SETS. ERROR MESSAGE SXM CHECK TUNER APPEARS. GPS INITIALIZATION SCREEN APPEARS. REAR CAMERA IS STUCK ON IN PARK. THERE ARE PAIRING PROBLEMS WITH BLUETOOTH® HANDSFREELINK®(HFL). GPS SHOWS INACCURATE VEHICLE LOCATION. REAR CAMERA DOES NOT DISPLAY. THERE IS NO SOUND FROM APPLE CARPLAY AFTER CONNECTING BLUETOOTH®, THEN USB. SYSTEM DOES NOT RECOGNIZE SXM IN VOICE COMMANDS. PANDORA® DOES NOT PLAY AFTER HFL CALL ENDS. VOICE COMMANDS DO NOT WORK. ANDROID AUTO WILL NOT PLAY.
APAS08312016901
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 4-DOOR CIVICS WITH A CUSTOMER COMPLAINT OF THE REAR BUMPERS PEELING ALONG THE EDGE WHERE IT MEETS THE FENDER NEAR THE WHEEL WELL. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
APAS08312016903
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 CIVICS WITH A CUSTOMER COMPLAINT OF NO SOUND COMING FROM ANY SPEAKERS. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
ATS160801
DEALER MESSAGE - IS THE HIGH MOUNT BRAKE LIGHT DETACHED FROM THE REAR WINDOW? WERE AWARE OF THIS CONCERN AND HAVE IT UNDER INVESTIGATION. IT APPEARS TO BE HEAT RELATED AND REAPPLYING THE ADHESIVE JUST PROVIDES A TEMPORARY FIX.
APAS08162016902
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 4-DOOR CIVICS WITH A CUSTOMER COMPLAINT OF THE REAR BUMPERS PEELING ALONG THE EDGE WHERE IT MEETS THE FENDER NEAR THE WHEEL WELL. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
APAS08122016901
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 CIVICS WITH A CUSTOMER COMPLAINT OF NO SOUND COMING FROM ANY SPEAKERS. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
A-PAS-07292016-9
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016 4-DOOR CIVICS WITH A CUSTOMER COMPLAINT OF THE REAR BUMPERS PEELING ALONG THE EDGE WHERE IT MEETS THE FENDER NEAR THE WHEEL WELL. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
ATS160713
TECHLINE SUMMARY ARTICLE - WERE GETTING REPORTS OF THE BRAKE INDICATOR BLINKING AFTER TURNING THE IGNITION TO OFF AND APPLYING THE ELECTRIC PARKING BRAKE. THERE MAY ALSO BE A DTC U3000-49 (ECU INTERNAL CIRCUIT MALFUNCTION) BEING SET. WHEN THE BRAKE INDICATOR BLINKS, IT MEANS THERES A PROBLEM WITH THE ELECTRIC PARKING BRAKE SYSTEM AND THE PARKING BRAKE MAY HAVE NOT PROPERLY APPLIED.
ATS160709
TECHLINE SUMMARY ARTICLE - WERE GETTING REPORTS OF THE A/C NOT BLOWING COLD AIR. FROM THEIR BASIC CHECKS, SERVICE TECHS ARE NOTICING THERES REFRIGERANT OIL ON THE RADIATOR FAN SHROUD AND SURROUNDING AREAS, INDICATING A LEAK. OUR INVESTIGATION SHOWS THAT THE LOW PRESSURE SUCTION HOSE MAY BE RUBBING AGAINST THE BRACKET FOR THE EXPANSION TANK OUTLET PIPE. THIS RUBBING COMES FROM A VARIATION IN THE HOSE PROFILE. IF THE RUBBING IS SEVERE ENOUGH, IT COULD LEAD TO LEAKS.
A16060B
SERVICE NEWS ARTICLE - IF THE AUTOMATIC INTERMITTENT WIPERS ARE NOT WORKING PROPERLY, THERE ARE SOME ITEMS TO BE TROUBLE SHOOTED PRIOR TO PART REPLACEMENT.
APAS-05132016901
DEALER MESSAGE - BEFORE YOU START THE AUDIO UNIT UPDATE ON 16MY CIVIC (SB16-022), START THE ENGINE AND LEAVE THE VEHICLE RUNNING DURING THE UPDATE PROCESS.
A16-022_V2
SERVICE BULLETIN - AUDIO UNIT SOFTWARE UPDATE USING THE AUDIO-NAVIGATION SYSTEM USB UPDATE DEVICE.
DEN-K3Q5J-06
THIS COMMUNICATION IS INFORMING HONDA OF A DELAMINATION ISSUES WITHIN AN I.C. PRODUCED BY NXP AND ASSEMBLED INTO AIRBAG SENSOR SUPPLIED BY DENSO INTERNATIONAL AMERICA, INC. THIS DELAMINATION ISSUE MANIFESTS ITSELF AS AN OPEN CIRCUIT WITHIN THE SENSOR, CAUSING A DTC TO BE SET ON THE VEHICLE ALONG WITH A DECLARING AIRBAG LIGHT.
03286
Honda Job Aid - Tech Line Calling Guidelines Affected vehicles General Info.
032871
Honda Job Aid - Tech Line Calling Guidelines Affected vehicles General Info.
ABN02539
2016 Civic New model body repair information
DLR-02-24-2016
On Friday, January 29, 2016, American Honda Motor Co., Inc. notified NHTSA of a stop sale and safety recall for certain 2016 Civic vehicles due to potentially missing or mis-set piston pin snap rings that may cause engine stall or failure. Then on February 9, 2016, American Honda added additional VINs to the affected list. Any new or used units in dealer stock must be inspected and, if necessary, repaired per service bulletin 16-017, Safety Recall: Piston Pin Snap Ring once the parts, tools, and complete repair information are available. Refer to your eResponsibility report or VIN inquiry to determine which units in your inventory are affected by this safety recall.
16-028
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB16028
2016 Civic 1.5L Turbo surges at Highway speeds 45-70 MPH
16-009
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB16009
Service Bulletin - Service Manual Update: Fuel Filler Main Flap Unit Replacement
A-PO-03152016-30
DEALER MESSAGE - ON FRIDAY, JANUARY 29, 2016, AMERICAN HONDA MOTOR CO., INC. NOTIFIED NHTSA OF A STOP SALE AND SAFETY RECALL FOR CERTAIN 2016 CIVIC VEHICLES DUE TO POTENTIALLY MISSING OR MIS-SET PISTON PIN SNAP RINGS THAT MAY CAUSE ENGINE STALL OR FAILURE. THEN ON FEBRUARY 9, 2016, AMERICAN HONDA ADDED ADDITIONAL VINS TO THE AFFECTED LIST. ANY NEW OR USED UNITS IN DEALER STOCK MUST BE INSPECTED AND, IF NECESSARY, REPAIRED PER SERVICE BULLETIN 16-017, SAFETY RECALL: PISTON PIN SNAP RING INSPECTION ONCE THE PARTS, TOOLS, AND COMPLETE REPAIR INFORMATION ARE AVAILABLE.
A16-009
SERVICE BULLETIN - THE SERVICE MANUAL IS MISSING THE REPLACEMENT PROCEDURES FOR THE MAIN FLAP UNIT.
DLR-03-15-2016
On Friday, January 29, 2016, American Honda Motor Co., Inc. notified NHTSA of a stop sale and safety recall for certain 2016 Civic vehicles due to potentially missing or mis-set piston pin snap rings that may cause engine stall or failure. Then on February 9, 2016, American Honda added additional VINs to the affected list. Any new or used units in dealer stock must be inspected and, if necessary, repaired per service bulletin 16-017, Safety Recall: Piston Pin Snap Ring Inspection once the parts, tools, and complete repair information are available. Refer to your eResponsibility report or VIN inquiry to determine which units in your inventory are affected by this safety recall.
HONDA 2016
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Piston Pin Snap
On Friday, January 29, 2016, American Honda Motor Co., Inc. notified NHTSA of a stop sale and safety recall for certain 2016 Civic vehicles due to potentially missing or mis-set piston pin snap rings that may cause engine stall or failure. Then on February 9, 2016, American Honda added additional VINs to the affected list. Any new or used units in dealer stock must be inspected and, if necessary, repaired per service bulletin 16-017, Safety Recall: Piston Pin Snap Ring once the parts, tools, and complete repair information are available. Refer to your eResponsibility report or VIN inquiry to determine which units in your inventory are affected by this safety recall.
A-HPS-03042016-3
VIDEO IS AVAILABLE TO ASSIST THE TECHNICIAN IN PERFORMING THE INSPECTION FOR THE 2016 HONDA CIVIC PISTON SNAP SAFETY RECALL.
A-PO-03042016-30
DEALER MESSAGE - 2016 CIVIC PISTON PIN SNAP RING SAFETY RECALL PART ALLOCATION.
A16020D
Fog Light Lenses look melted or discoloredf?- All models with fog lights affected vehicles
A-CA-03012016-30
QUESTIONS AND ANSWERS FOR THE 2016 HONDA CIVIC PISTON SNAP RING SAFETY RECALL.
A-PO-03012016-30
DEALER MESSAGE - 2016 CIVIC PISTON PIN SNAP RING SAFETY RECALL PART ALLOCATION.
AABN02539
PUBLICATION CONTAINING SUMMARY OF NEW BODY AND VEHICLE TECHNOLOGY THAT MAY AFFECT COLLISION AND OTHER BODY REPAIRS.
NSS300
Recall Information update: Service Bulletin NSS300 #2
A16-017
SERVICE BULLETIN - A SMALL NUMBER OF ENGINES WERE PRODUCED WITH PISTON PIN SNAP RINGS THAT MAY NOT BE COMPLETELY SEATED. IF THE SNAP RING IS NOT COMPLETELY SEATED, THE PISTON PIN CAN MOVE FROM ITS ORIGINAL LOCATION IN THE PISTON, RESULTING IN ENGINE FAILURE. THE TECHNICIAN WILL INSPECT THE PISTON SNAP RINGS AND REPLACE ANY DAMAGED ENGINE PARTS IF NECESSARY.
16-017
Safety Recall: Piston Pin Snap Ring Inspection REVISION SUMMARY Under INSPECTION PROCEDURE, a note and picture was added under step 16, and a note was added under step 19. A new video about setting up the borescope and doing the snap ring inspection was added to the REPAIR PROCEDURE. BACKGROUND A small number of engines were produced with piston pin snap rings that may not be completely seated. If the snap ring is not completely seated, the piston pin can move from its original location in the piston, resulting in engine failure.
16-019
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
16-020
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
16019
On the Monroney label, the bumper compliance impact speed listed was carried over from 2015 models and is incorrect for 2016 vehicles. Do an iN VIN status inquiry to make sure the vehicle is shown as eligible. Vehicles affected by this campaign may be in your new vehicle inventory. Repair these vehicles before they are sold. No action is needed on vehicles that have been sold.
16020
On the Monroney label, the bumper compliance statement is missing. Do an iN VIN status inquiry to make sure the vehicle is shown as eligible. Vehicles affected by this campaign may be in your new vehicle inventory. Repair these vehicles before they are sold. No action is needed on vehicles that have been sold.
A16-019
SERVICE BULLETIN - ON THE MONRONEY LABEL, THE BUMPER COMPLIANCE IMPACT SPEED LISTED WAS CARRIED OVER FROM 2015 MODELS AND IS INCORRECT FOR 2016 VEHICLES.
A16-020
SERVICE BULLETIN - ON THE MONRONEY LABEL, THE BUMPER COMPLIANCE STATEMENT IS MISSING.
ACA-02262016-901
DEALER MESSAGE - ON THE MONRONEY LABEL, THE BUMPER COMPLIANCE STATEMENT IS MISSING. ATTACH THE MONRONEY UPDATE LABEL TO THE WINDOW AREA NEXT TO THE MONRONEY LABEL.
ACA-02262016-902
DEALER MESSAGE - TODAY, FEBRUARY 26, 2016, AMERICAN HONDA MOTOR CO., INC. IS ANNOUNCING A PRODUCT UPDATE FOR 29,146 MODEL YEAR 2016 CIVIC VEHICLES SHIPPED WITH INCORRECT IMPACT SPEED FOR BUMPER INFORMATION ON THE MONRONEY LABELS. THE VEHICLES ARE IN COMPLIANCE; THE MONRONEY LABEL INFORMATION IS NOT. 2016 MODEL YEAR CIVIC VEHICLES PRODUCED BEFORE JANUARY 12, 2016 HAVE INCORRECT INFORMATION RELATED TO THE BUMPER COMPLIANCE TEST. THE LABEL IS PRINTED WITH A SPEED OF 5 MPH AND SHOULD BE WRITTEN WITH CORRECT SPEED OF 2.5 MPH. IN ERROR, THE 2015 CIVIC BUMPER IMPACT SPEED RATING WAS USED FOR THE 2016 CIVIC MONRONEY LABEL.
DLR-02-26-2016
Today, February 26, 2016, American Honda Motor Co., Inc. is announcing a Product Update for certain Accord, Civic, CR-Z, Fit, and Insight model years 2014-2016 vehicles for sale in the state of Hawaii to amend Monroney labels that were printed without bumper impact information. Basic Problem American Honda had a computer programming issue; an obsolete program name causing printing of no bumper impact information on the Monroney label for the state of Hawaii.
JW8-16-001
There is a software problem with the audio amplifier that causes no sound from the speakers when starting the vehicle. While the issue is intermittent, it is likely you will experience the issue at some point.
Label Misprint
Today, February 26, 2016, American Honda Motor Co., Inc. is announcing a Product Update for certain Accord, Civic, CR-Z, Fit, and Insight model years 2014-2016 vehicles for sale in the state of Hawaii to amend Monroney labels that were printed without bumper impact information. Basic Problem American Honda had a computer programming issue; an obsolete program name causing printing of no bumper impact information on the Monroney label for the state of Hawaii.
Product Update
Hawaii Multi Model Monroney Label No Print.
SB-16-019 03230
BACKGROUND On the Monroney label, the bumper compliance impact speed listed was carried over from 2015 models and is incorrect for 2016 vehicles. Do an iN VIN status inquiry to make sure the vehicle is shown as eligible. Vehicles affected by this campaign may be in your new vehicle inventory. Repair these vehicles before they are sold. No action is needed on vehicles that have been sold. CORRECTIVE ACTION Attach the Monroney update label to the window area next to the Monroney label.
SB-16-020 03231
BACKGROUND On the Monroney label, the bumper compliance statement is missing. Do an iN VIN status inquiry to make sure the vehicle is shown as eligible. Vehicles affected by this campaign may be in your new vehicle inventory. Repair these vehicles before they are sold. No action is needed on vehicles that have been sold. CORRECTIVE ACTION Attach the Monroney update label to the window area next to the Monroney label.
A16-017_V5
SERVICE BULLETIN - A SMALL NUMBER OF ENGINES WERE PRODUCED WITH PISTON PIN SNAP RINGS THAT MAY NOT BE COMPLETELY SEATED. IF THE SNAP RING IS NOT COMPLETELY SEATED, THE PISTON PIN CAN MOVE FROM ITS ORIGINAL LOCATION IN THE PISTON, RESULTING IN ENGINE FAILURE.
A-PO-02242016-30
DEALER MESSAGE - ON FRIDAY, JANUARY 29, 2016, AMERICAN HONDA MOTOR CO., INC. NOTIFIED NHTSA OF A STOP SALE AND SAFETY RECALL FOR CERTAIN 2016 CIVIC VEHICLES DUE TO POTENTIALLY MISSING OR MIS-SET PISTON PIN SNAP RINGS THAT MAY CAUSE ENGINE STALL OR FAILURE. IN THE FEBRUARY 19TH MESSAGE, AMERICAN HONDA ADVISED THAT DEALERS WILL BE NOTIFIED WHEN ADDITIONAL INVENTORY IS AVAILABLE AND/ OR OF FUTURE ALLOCATION(S). TODAY WEDNESDAY FEBRUARY 24, AMERICAN HONDA IS PERFORMING AN ADDITIONAL ALLOCATION TO MOST DEALERS.
A16-017_V4
SERVICE BULLETIN - A SMALL NUMBER OF ENGINES WERE PRODUCED WITH PISTON PIN SNAP RINGS THAT MAY NOT BE COMPLETELY SEATED. IF THE SNAP RING IS NOT COMPLETELY SEATED, THE PISTON PIN CAN MOVE FROM ITS ORIGINAL LOCATION IN THE PISTON, RESULTING IN ENGINE FAILURE.
Part Allocation
Today, February 26, 2016, American Honda Motor Co., Inc. is announcing a product update for 29,146 model year 2016 Civic vehicles shipped with incorrect impact speed for bumper information on the Monroney labels. The vehicles are in compliance; the Monroney label information is not. Basic Problem 2016 model year Civic vehicles produced before January 12, 2016 have incorrect information related to the bumper compliance test. The label is printed with a speed of 5 mph and should be written with correct speed of 2.5 mph. In error, the 2015 Civic bumper impact speed rating was used for the 2016 Civic Monroney label.
A16-017_V3
SERVICE BULLETIN - A SMALL NUMBER OF ENGINES WERE PRODUCED WITH PISTON PIN SNAP RINGS THAT MAY NOT BE COMPLETELY SEATED. IF THE SNAP RING IS NOT COMPLETELY SEATED, THE PISTON PIN CAN MOVE FROM ITS ORIGINAL LOCATION IN THE PISTON, RESULTING IN ENGINE FAILURE.
A-CA-02192016-30
DEALER MESSAGE - ON FRIDAY, JANUARY 29, 2016, AMERICAN HONDA MOTOR CO., INC. NOTIFIED NHTSA OF A STOP SALE AND SAFETY RECALL FOR APPROXIMATELY 34,000 2016 CIVIC VEHICLES DUE TO POTENTIALLY MISSING OR MIS-SET PISTON PIN SNAP RINGS THAT MAY CAUSE ENGINE STALL OR FAILURE. ANY NEW OR USED UNITS IN DEALER STOCK MUST BE INSPECTED AND, IF NECESSARY, REPAIRED PER SERVICE BULLETIN 16-017, SAFETY RECALL: PISTON PIN SNAP RING ONCE THE PARTS, TOOLS, AND COMPLETE REPAIR INFORMATION ARE AVAILABLE. REFER TO YOUR ERESPONSIBILITY REPORT OR VIN INQUIRY TO DETERMINE WHICH UNITS IN YOUR INVENTORY ARE AFFECTED BY THIS SAFETY RECALL. ON FEBRUARY 9, 2016, AMERICAN HONDA ADDED ADDITIONAL VINS TO THE AFFECTED LIST. PLEASE AGAIN CHECK YOUR INVENTORY AGAINST VIN INQUIRY AND CHECK YOUR ERESPONSIBILITY REPORT TO DETERMINE IF ADDITIONAL UNITS AVAILABLE AT YOUR DEALERSHIP ARE NOW AFFECTED BY THIS SAFETY RECALL.
A16-018
SERVICE BULLETIN - BECAUSE OF CERTAIN KNOCK SENSOR CHARACTERISTICS, THE PCM MISINTERPRETS THE SENSORS SIGNALS AND SETS DTC P0326. UPDATE THE PGM-FI SOFTWARE TO REMEDY THIS CONDITION.
A-CA-02092016-30
DEALER MESSAGE - ON FRIDAY, JANUARY 29, 2016, AMERICAN HONDA NOTIFIED NHTSA OF A STOP SALE AND SAFETY RECALL FOR APPROXIMATELY 34,000 2016 CIVIC VEHICLES DUE TO POTENTIALLY MISSING OR MIS-SET PISTON PIN SNAP RINGS THAT MAY CAUSE ENGINE STALL OR FAILURE. ANY NEW OR USED UNITS IN DEALER STOCK MUST BE INSPECTED AND, IF NECESSARY, REPAIRED PER SERVICE BULLETIN 16-017, SAFETY RECALL: PISTON PIN SNAP RING ONCE THE PARTS, TOOLS, AND COMPLETE REPAIR INFORMATION ARE AVAILABLE. ON FEBRUARY 9, 2016, AMERICAN HONDA ADDED ADDITIONAL VINS TO THE AFFECTED LIST. PLEASE AGAIN CHECK YOUR INVENTORY AGAINST VIN INQUIRY AND CHECK YOUR ERESPONSIBILITY REPORT TO DETERMINE IF ADDITIONAL UNITS AVAILABLE AT YOUR DEALERSHIP ARE NOW AFFECTED BY THIS SAFETY RECALL.
A-PS-02052016-90
VIDEO - IMPORTANT VIDEO MESSAGE ABOUT HONDA'S 2016 CIVIC ONE PACK INITIATIVE. PLEASE LET US KNOW IF YOU WOULD LIKE A COPY OF THE VIDEO SENT TO YOU ON A DVD OR THUMB DRIVE.
16001 JW8
There is a software problem with the audio amplifier that causes no sound from the speakers when starting the vehicle. While the issue is intermittent, it is likely you will experience the issue at some point.
A-BTS-01302016-9
DEALER MESSAGE - AHM IS RECALLING AFFECTED VEHICLES FOR ENGINES WITH A MISSET OR MISSING PISTON RING. AN UNSECURED PISTON CAN RESULT IN A SEIZED ENGINE.
A-CA-01302016-90
DEALER MESSAGE - NOTIFICATION OF STOP SALE AND SAFETY RECALL OF AFFECTED VEHICLES FOR ENGINES WITH A MISSET OR MISSING PISTON RING. AN UNSECURED PISTON CAN RESULT IN A SEIZED ENGINE.
SB15059
Front Passenger's Airbag Inflator Collection - This bulletin has been cancelled because the collection is now complete.
DLR MSG - HONDA
VIDEO MESSAGE - PLEASE ADVISE IF YOU WOULD LIKE A COPY OF THE VIDEO SENT TO YOU ON A THUMB DRIVE OR DVD.
A16-010
SERVICE BULLETIN - IF FUEL ENTERS THE INNER FUEL VENT TUBE, A DTC WILL SET AND THE INNER FUEL VENT TUBE MUST BE REPLACED. A NEW REQUIRED SPECIAL TOOL, WHICH IS A PLUG, WILL PROTECT THE INNER FUEL VENT TUBE WHILE SERVICING THE FUEL TANK UNIT. WHENEVER YOU ARE DOING THE FOLLOWING PROCEDURES, YOU MUST USE THE REQUIRED ORVR SERVICE PLUG TO PREVENT FUEL FROM ENTERING THE INNER FUEL VENT TUBE: REMOVING AND INSTALLING THE FUEL TANK UNIT. REMOVING AND INSTALLING THE FUEL TANK ASSEMBLY. TESTING THE FUEL TANK UNIT. DRAINING FUEL FROM THE FUEL TANK.
A16010D
SERVICE NEWS ARTICLES - ONEPACK VIDEOS PROVIDE IMPORTANT INFO ON MARKET QUALITY ISSUES RELATING TO NEW MODEL RELEASES. IN CASE YOUVE MISSED ANY OF THEM, OR YOUD JUST LIKE TO REFRESH YOUR MEMORY ON SOME OF THEIR DETAILS, YOU CAN WATCH THEM ANY TIME FROM THE VIDEO LIBRARY ON THE IN.
SS1023006
SS 1023006Â Successful Regen Reference for EPA 07 MBE 900 Engines
A-CA-01082016-90
DEALER MESSAGE - AN ERROR IN THE POWER AMPLIFIER DSP (DIGITAL SIGNAL PROCESSOR) BOOT-UP SOFTWARE MAY CAUSE FAILED INITIALIZATION AT ENGINE START, RESULTING IN MUTED CONDITION AND NO AUDIO SOUND.
APS01082016901
DEALER MESSAGE - PLEASE TAKE A MOMENT TO VIEW AN IMPORTANT VIDEO MESSAGE FROM STEVEN NELSON - CIVIC MODEL LINE ENGINEER, WITH THE LATEST UPDATE ON HONDA'S 2016 CIVIC ONEPACK INITIATIVE.
A-PAS-01072016-9
DEALER MESSAGE - HELD VEHICLE VIN LIST.
A15-090
SERVICE BULLETIN - A NON-GALVANIZED DOOR HANDLE BRACKET WAS INSTALLED IN THE FRONT PASSENGERS DOOR DURING MANUFACTURING AND MAY BE SUSCEPTIBLE TO CORROSION.
A16-001
SERVICE BULLETIN - THERE IS A SOFTWARE PROBLEM WITH THE AUDIO AMPLIFIER THAT CAUSES NO SOUND FROM THE SPEAKERS.
A15120G
SERVICE NEWS ARTICLE - IF THE DISPLAY AUDIO (DA) SCREEN HAS DISPLAY-RELATED PROBLEMS, THEYRE COMING FROM THE CENTER DISPLAY ASSEMBLY, NOT THE AUDIO UNIT OR AUDIO-NAVIGATION UNIT. TYPICAL DISPLAY-RELATED PROBLEMS INCLUDE THE FOLLOWING: BLANK SCREEN FLICKERING OR FLASHING SCREEN DISCOLORED SCREEN NO BACK LIGHTING NO TOUCH RESPONSE
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.