A18-097
Service Bulletin/Repair Instructions
Service Bulletin - The Clarity Plug-In Hybrid and Clarity Electric may not start charging when plugged in or may stop charging before the high-voltage lithium-ion battery is full.
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
A18-097
Service Bulletin - The Clarity Plug-In Hybrid and Clarity Electric may not start charging when plugged in or may stop charging before the high-voltage lithium-ion battery is full.
A18-089
Service bulletin - There is a software problem in the climate control unit when running the heater, which may turn the MIL on. There are up to three updates that must be performed on applicable vehicles. Check the iN VIN status inquiry for applicability.
A18-090
Service bulletin - There is a software problem in the PCM, which may cause the MIL to come on with DTC P26A3 (electric water valve malfunction), DTC P100C (electric VTC motor speed signal circuit malfunction) and/or P0010 (variable valve timing control [VTC] malfunction).
A18-091
Service bulletin - There is a software error in the miles per gallon calculation, which affects the HV range display by reading unusually high.
A18-096
Service bulletin - During vehicle assembly, the warranty information CD that was placed in the vehicle did not list the correct warranty coverage for the state of Oregon. The failure to include the proper warranty coverage may cause confusion and potential customer dissatisfaction.
A18-069
Service bulletin - This bulletin is replaced by S/B 18-091, Product Update: 2018 Clarity PHEV Driver Display Software Update (Mileage)
A18-079
Service bulletin - This bulletin is replaced by S/B 18-089, Product Update: 2018 Clarity Plug-In Hybrid EVTC & 3-Way Valve Software Update (P100C/P0010/P26A3)
ABOM10042018901
Dealer message - Today, American Honda is announcing several product updates a?ecting certain 2018 Honda Clarity Plug-In Hybrid (PHEV) models. There may be multiple combinations of these campaigns per VIN. To clearly identify each vehicle's needs, be sure to do an iN VIN status inquiry for units in dealer inventory and during customer visits. Also, to help ensure customer satisfaction and reduce inconvenience, make sure all parts and software are available when customers arrive. PROBLEM Climate Control: In certain operating conditions, a software issue with the climate control unit and PCM software may lead to incorrect operation of the coolant 3-way valve, causing DTC P26A3 (electric water valve malfunction) to set. Electric Valve Timing Control (EVTC): In certain operating conditions, an issue with the PCM software may lead to incorrect operation of the EVTC, causing DTC P100C (electric VTC motor signal circuit malfunction) and/or P0010 (variable valve timing control [VTC] malfunction) to set. Driver Information Interface: In certain EV mode driving conditions, a software issue with the driver information interface may lead to the HV range reading unusually high (more than 1,000 miles remaining). Warranty information CD placed in the vehicle did not list the correct warranty coverage for the state of Oregon. This may cause customer confusion regarding coverage.
A15060D
Service news article - To prevent damage during shipping, leather-wrapped steering wheels come with a protective plastic covering. The easiest way to remove it during PDI is to grab the covering with both hands near the top of the steering wheel and pull it toward you, like you see here. The covering comes right off.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.