The Wrench - Aug
Service Bulletin/Repair Instructions
Technician newsletter - Second set-up instruction published and important set-up notice
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
The Wrench - Aug
Technician newsletter - Second set-up instruction published and important set-up notice
A15060D
Service news article - To prevent damage during shipping, leather-wrapped steering wheels come with a protective plastic covering. The easiest way to remove it during PDI is to grab the covering with both hands near the top of the steering wheel and pull it toward you, like you see here. The covering comes right off.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.