Vehicle report

2013 HONDA CROSSTOUR

Service bulletins

49 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

A07-030

Service Bulletin/Repair Instructions

Service Bulletin - There are several A/C leak detection tools available. -Refrigerant Gas Leak Detector -Ultrasonic Leak Detector -Leak Dye

A20-016

Service Bulletin/Repair Instructions

Service Bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects in the replacement front passenger's airbag inflator only.

ONL6E108212019

Service Bulletin/Repair Instructions

Owner Notification Letter - The vehicle's steering may feel heavier than normal - or is hard to turn - particularly when the vehicle is not moving because of an electric power steering (EPS) control unit failure. If this happens, either the EPS indicator blinks with no diagnostic trouble codes (DTCs) stored, or the EPS indicator comes on steady with at least one of the following DTCs stored: DTC 32-09, DTC 32-08, or DTC 61-04.

19-003-1

Service Bulletin/Repair Instructions

Warranty Extension: Customer Support Program For Front Passenger's Airbag Inflator for 2010-12 Accord and Other Listed Years and Models (Expires September 30, 2028)

A19-036

Service Bulletin/Repair Instructions

Service Bulletin - American Honda is extending the warranty on the EPS (electric power steering) control unit to 15 years from the original date of purchase with unlimited miles. This warranty covers vehicles where the steering feels heavier than normal, or is hard to turn, particularly when the vehicle is not moving, and either the EPS indicator blinks with no DTCs, or the EPS indicator comes on steady with DTC 32-09 (motor current correlation), DTC 32-08 (EPS control unit internal circuit [current sensor]), or DTC 61-04 (motor harness malfunction). The warranty extension does not apply to any vehicle that has ever been declared a total loss or sold for salvage by a financial institution or insurer, or has a branded or similar title under any state's law.

ABOM07112019

Service Bulletin/Repair Instructions

Dealer Message - Today, July 11, 2019, Honda is announcing a warranty extension for certain 2013-14 Crosstour vehicles to address a concern with the electric power steering (EPS) system. Under certain conditions, affected vehicles may experience heavier than normal steering, the EPS indicator may blink with no DTCs, or the indicator may come on steady with EPS DTC(s). American Honda is extending the new vehicle limited warranty on the EPS control unit from the original 3 years/36,000 miles to 15 years/unlimited miles from the original date of purchase.

DORE5C4S09

Service Bulletin/Repair Instructions

This SKU is a Front Upper Ball Joint. The customer communication requested return of unsold inventory to inspect for the outer diameter of the ball joint housing being too small. The outer diameter being too small would prevent the part from being installed, and would therefore have no impact on the end user besides time to complete installation.

A19050B

Service Bulletin/Repair Instructions

ServiceNews Article - When removing and installing a cable reel, you need to keep both the cable reel and the steering angle sensor in position. If you don't , the VSA indicator may come on along with one or more VSA DTCs. And when you run the Neutral Memorization Procedure in the i-HDS, it won't complete.

A18-115

Service Bulletin/Repair Instructions

Service Bulletin - American Honda is conducting an inspection of certain vehicles that have previously had the passenger's airbag inflator replaced as part of the Takata Passsenger's Airbag Inflator recall. If you completed the repair described by this service bulletin on or before May 10, 2019, make sure to use the Warranty Claim Information provided below.

A19-002

Service Bulletin/Repair Instructions

Service bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects in the replacement front passenger's airbag inflator only.

A18100B

Service Bulletin/Repair Instructions

Service bulletin - American Honda is conducting an inspection of certain vehicles that have previously had the passenger's airbag inflator replaced as part of the Takata Passsenger's Airbag Inflator recall.

A18070B

Service Bulletin/Repair Instructions

Servicenews article - If the On Demand Multi-Use Display? (ODMD) isn't responding to touch or is freezing up, the reason could be there's debris lodged in the gap between the touch screen and the bezel. Lodged debris contacting the screen can cause a false input, resulting in this issue. And since that gap widens and narrows with cabin temperature, this issue can be intermittent, especially in cold weather.

A18-055

Service Bulletin/Repair Instructions

Service bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects in the replacement front passengers airbag inflator only.

A17-041

Service Bulletin/Repair Instructions

Service bulletin - A judder from the torque converter lock-up clutch may be felt while driving between 20 and 60 mph. The problem is typically diagnosed as a bad torque converter. American Honda investigated the judder and found that the torque converter was not causing the judder and the transmission was not damaged by this judder.

A17-042

Service Bulletin/Repair Instructions

Service bulletin - A judder from the torque converter lock-up clutch may be felt while driving between 20 and 60 mph. The problem is typically diagnosed as a bad torque converter. American Honda investigated the judder and found that the torque converter was not causing the judder and the transmission was not damaged by this judder.

AVE02142018901

Service Bulletin/Repair Instructions

Dealer message - Every Service Bulletin requires you to take an HDS snap shot and use the job aid or Tech2Tech to confirm the judder/shudder is coming from the torque converter.

ATS180203

Service Bulletin/Repair Instructions

Tech line summary article - If the On Demand Multi-Use Display? (ODMD) isn?t responding to touch or is freezing up, the reason could be there?s debris lodged in the gap between the touch screen and the bezel. Lodged debris contacting the screen can cause a false input, resulting in this issue. And since that gap widens and narrows with cabin temperature, this issue can be

A16-002

Service Bulletin/Repair Instructions

Service bulletin - The starter grinds or spins at startup. The clearance between the starter motor gear and the torque converter ring gear is not optimal.

A16-062

Service Bulletin/Repair Instructions

Service bulletin - This bulletin is replaced by 17-041, 2013?15 Crosstour V6: Judder from the Torque Converter Lock-Up Clutch

A09-010

Service Bulletin/Repair Instructions

SERVICE BULLETIN - AT COLD START-UP, THE ENGINE RATTLES LOUDLY FOR ABOUT 2 SECONDS. THE VARIABLE VALVE TIMING CONTROL (VTC) ACTUATOR IS DEFECTIVE.

A16-012

Service Bulletin/Repair Instructions

SERVICE BULLETIN - AT COLD START-UP, THE ENGINE RATTLES LOUDLY FOR ABOUT 2 SECONDS. THIS MAY BE INTERMITTENT AND OCCURS WHEN THE OUTSIDE TEMPERATURE IS BELOW 40° F. THE VARIABLE VALVE TIMING CONTROL (VTC) ACTUATOR IS DEFECTIVE.

A05-032

Service Bulletin/Repair Instructions

SERVICE BULLETIN - NAVIGATION SYSTEM INFORMATION.

A16110B

Service Bulletin/Repair Instructions

SERVICE NEWS ARTICLE - SOMETHING TO KEEP IN MIND: AFTERMARKET RADAR DETECTORS MAY INTERFERE WITH THE GPS ANTENNA MOUNTED BEHIND THE INSTRUMENT PANEL. A COMMON ISSUE THAT’S BEEN REPORTED FROM THIS INTERFERENCE IS THE VEHICLE POSITION (VP) ICON ISN’T IN THE RIGHT SPOT ON THE NAVIGATION SCREEN.

A16062

Service Bulletin/Repair Instructions

SERVICE BULLETIN - A JUDDER FROM THE TORQUE CONVERTER LOCK-UP CLUTCH MAY BE FELT WHILE DRIVING BETWEEN 20 AND 60MPH. THE PROBLEM IS TYPICALLY DIAGNOSED AS A BAD TORQUE CONVERTER. AMERICAN HONDA INVESTIGATED THE JUDDER AND FOUND THAT THE TORQUE CONVERTER WAS NOT CAUSING THE JUDDER; RATHER, IT WAS CAUSED BY DETERIORATED TRANSMISSION FLUID.

A16060H

Service Bulletin/Repair Instructions

SERVICE NEWS ARTICLE - WHILE DRIVING UNDER STEADY CRUISE (BETWEEN 30 AND 65 MPH) OR LIGHT ACCELERATION, DOES THE ENGINE INTERMITTENTLY RATTLE OR RUNS ROUGH WITH THE MIL BLINKING? SINCE THESE DRIVING CONDITIONS ARE LIKELY TO ACTIVATE VCM OPERATION, THE PROBABLE REASON FOR THESE SYMPTOMS IS STICKING VCM ROCKER ARMS.

A09-010.V4

Service Bulletin/Repair Instructions

SERVICE BULLETIN - REPLACE THE VTC ACTUATOR IF THE ENGINE RATTLES LOUDLY FOR 2 SECONDS DURING COLD START-UP.

SB09010 ver3

Service Bulletin/Repair Instructions

Engine Rattles at Cold Start-Up Supersedes 09-010, dated March 3, 2015 to revise the information highlighted in yellow.

SB09010 ver4

Service Bulletin/Repair Instructions

Engine Rattles at Cold Start-Up Supersedes 09-010, dated March 3, 2015 to revise the information highlighted in yellow.

A09-010.V3

Service Bulletin/Repair Instructions

SERVICE BULLETIN - REPLACE THE VTC ACTUATOR IF THE ENGINE RATTLES LOUDLY FOR 2 SECONDS DURING COLD START-UP.

A16012

Service Bulletin/Repair Instructions

Engine Rattles at Cold Start-Up

ATS150301

Service Bulletin/Repair Instructions

TECHLINE SUMMARY ARTICLE - EDITOR’S NOTE: THIS ARTICLE REPLACES THE ONE POSTED IN SEPTEMBER 2015 TO EXTEND THAT ARTICLE’S SHELF LIFE. THE ISSUES COVERED ARE STILL BEING ADDRESSED. DO YOU HAVE A VEHICLE THAT MAKES AN ENGINE RATTLE FOR 1 TO 2 SECONDS WHEN STARTED AFTER A COLD OVERNIGHT SOAK BELOW 32° F? THIS RATTLE IS MOST LIKELY RELATED TO THE VTC ACTUATOR.

A15110E

Service Bulletin/Repair Instructions

SERVICE NEWS ARTICLE - DOES THE ENGINE RATTLE AT COLD STARTUP FOR 1 TO 2 SECONDS WHEN IT’S COLD OUTSIDE? CHANCES ARE THE VTC ACTUATOR IS THE CULPRIT. KEEP IN MIND SIMPLY REPLACING THE VTC ACTUATOR USING CURRENT PARTS STOCK WON’T FIX THIS RATTLE IF IT’S ONLY HEARD UNDER THESE CONDITIONS.

DLR MSG - HONDA

Service Bulletin/Repair Instructions

DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2013-2014 ACCORD V6S & CROSSTOUR V6S WITH A CUSTOMER COMPLAINT OF ENGINE NOT STARTING OR GRINDING NOISE AT ENGINE START. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.

DLR MSG - RFV_RF

Service Bulletin/Repair Instructions

DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN2013-2014ACCORD V6S & CROSSTOUR V6S WITHA CUSTOMER COMPLAINT OF ENGINE NOT STARTING OR GRINDING NOISE AT ENGINE START.TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.

13-001

Service Bulletin/Repair Instructions

PRODUCT UPDATE: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. AUDIO AND AUDIO-NAVIGATION UNIT SOFTWARE UPDATE. THIS SOFTWARE UPDATE WILL REPAIR ANY BUGS THAT ARE AFFECTING THE AUDIO AND AUDIO-NAVIGATION UNITS. *KB UPDATED ON 4/22/2013. *KB UPDATED 8/6/13. *PE UPDATED 02/05/2016 *CN

A15-002 - 8-21-1

Service Bulletin/Repair Instructions

SERVICE BULLETIN - THE VEHICLE MAY HAVE ONE OR MORE OF THE FOLLOWING SOFTWARE BUGS: • WHEN IN XM MODE, THE AUDIO UNIT TURNS OFF AFTER MAKING AN HFL CALL. • THERE IS NO SOUND OR THERE IS STATIC IN THE REAR HEADPHONES (BOTH WIRED AND WIRELESS). • WHEN IN XM MODE, THE XM RADIO INFORMATION ON THE CENTER DISPLAY DOES NOT MATCH THE TOUCH SCREEN. • THE INFO/SETTING SCREEN FLASHES AFTER USING LANEWATCH. • THE HFL DELETES SAVED SPEED DIAL INFORMATION AND VOICE TAGS. • THE AUDIO-NAVIGATION SYSTEM REBOOTS WHEN A CUSTOMER’S CD IS INSERTED. • THE HFL SYSTEM REBOOTS WHEN TRYING TO PLACE A CALL USING A NAME THAT CONTAINS A NON-ALPHANUMERIC CHARACTER. • THE REVERSE CAMERA IMAGE STAYS ON AFTER SHIFTING OUT OF REVERSE. • IMID GOES BLANK WHILE PARALLEL PARKING.

PU - A13-001

Service Bulletin/Repair Instructions

SERVICE BULLETIN - THERE ARE SEVERAL KNOWN AUDIO AND NAVIGATION SYSTEM SOFTWARE BUGS THAT ARE REPAIRED BY UPDATING THE SOFTWARE IN THE AUDIO OR THE AUDIO-NAVIGATION UNIT.

AER15070C

Service Bulletin/Repair Instructions

ENGINEERING REQUEST - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2013-2015 ACCORD V6S & CROSSTOUR V6S WITH A CUSTOMER COMPLAINT OF ENGINE NOT STARTING OR GRINDING NOISE AT ENGINE START. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE IN CERTAIN CONDITION PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.

DLR MSG - RFP -

Service Bulletin/Repair Instructions

DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2013-2015 ACCORD V6S & CROSSTOUR V6S WITH A CUSTOMER COMPLAINT OF ENGINE NOT STARTING OR GRINDING NOISE AT ENGINE START. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE IN CERTAIN CONDITION PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.

DLR MSG - RFV -

Service Bulletin/Repair Instructions

DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2013-2015 ACCORDS & CROSSTOURS WITH THE CUSTOMER REPORTING A NO START OR GRINDING NOISE WHEN TRYING TO START. TO FULLY UNDERSTAND THE CAUSE OF THIS OCCURRENCE, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.

A15-023

Service Bulletin/Repair Instructions

A RUBBING OR GROANING IS HEARD FROM THE DRIVER’S FRONT AIRBAG MODULE WHILE TURNING THE STEERING WHEEL.

Service Bulletin

Service Bulletin/Repair Instructions

Service bulletin - The MIL comes on with DTC P2176 (throttle actuator control system idle position not learned). The PCM misinterprets the throttle position sensor signals and sets DTC P2176.

SB-13-070

Service Bulletin/Repair Instructions

HONDA: PROCEDURE FOR UPDATING HFL(HFT) CONTROL UNITS. DESCRIPTION OF THE REQUIRED TOOLS AND EQUIPMENT, UPDATING TIPS AND PRECAUTIONS, AS WELL AS CONTACT INFORMATION FOR HONDA. *JS UPDATED 02/28/2014 *JS

13-042

Service Bulletin/Repair Instructions

HONDA 2013 ACCORD, CIVIC , CROSSTOUR V6 2WD 4WD: THIS BULLETIN HAS BEEN UPDATED TO REMOVE 2014 ACCORD PLUG-IN. THE MIL COMES ON WITH DTC P2176 DUE TO MISINTERPRETING THROTTLE POSITION SIGNALS SENSOR. *LJ

SB-102213

Service Bulletin/Repair Instructions

HONDA: VEHICLES WITH MULTIMODEL VCM2 WOULD EXPERIENCE MISFIRE DUE TO ENGINE MISFIRE OF A FOULED PLUG AND A WARRANTY EXTENSION HAS BEEN ISSUED TO COVER REPAIRS. MODEL 2008-2013 ACCORD V6, CROSSTOUR V6, ODYSSEY, PILOT. *PE

A12-082

Service Bulletin/Repair Instructions

SERVICE BULLETIN - A CLUNK IS HEARD IN THE FRONT SUSPENSION WHILE DRIVING OVER IRREGULAR SURFACES AND IN HOT WEATHER. THE NOISE GOES AWAY TEMPORARILY WHEN THE VEHICLE IS LIFTED IN THE AIR (THE SUSPENSION IS ALLOWED TO HANG) AND THEN RETURNED TO THE GROUND. REPLACE BOTH OF THE FRONT LOWER BALL JOINTS WITH UPDATED SERVICE PARTS MADE TO ADDRESS THIS SPECIFIC SYMPTOM.

SB-13-029

Service Bulletin/Repair Instructions

HONDA: A RATTLING NOISE COMING FROM DRIVER'S AIR BAG AND HORN GOES OFF BY ITSELF DUE TO POSSIBLE HORN HARNESS HAS A SHORT ON SRS MODULE RETAINER AND/OR AIR BAG NOT CENTER AND HARNESS FOR CABLE REEL INCORRECTLY ROUTED. MODELS 2013 ACCORD, CROSSTOUR. *PE

S78

Service Bulletin/Repair Instructions

HONDA: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. A PRODUCT UPDATE FOR CERTAIN VEHICLES, REGARDING SEAT MEMORY AND CUSTOMIZED DOOR LOCK SETTING THAT CAN'T BE SET. MODEL 2013 CROSSTOUR. *PE

SB-13-014

Service Bulletin/Repair Instructions

HONDA: ON SOME VEHICLES, DUE TO A LACK OF COMMUNICATION ISSUE, WITH THE MICU AND IMMOBILIZER CONTROL UNIT, ANY PREVIOUS SEAT MEMORY AND CUSTOMIZED LOCK DOOR SETTINGS, CAN NOT BE SET AND REPLACEMENT OF IMMOBILIZER KEYLESS CONTROL UNIT IS NEEDED. MODELS 2013 CROSSTOUR. *PE

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.