A07-030
Service Bulletin/Repair Instructions
Service Bulletin - There are several A/C leak detection tools available. -Refrigerant Gas Leak Detector -Ultrasonic Leak Detector -Leak Dye
Vehicle report
2014 HONDA CROSSTOUR
Service bulletins
35 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
A20-016
Service Bulletin/Repair Instructions
Service Bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects in the replacement front passenger's airbag inflator only.
ONL6E108212019
Service Bulletin/Repair Instructions
Owner Notification Letter - The vehicle's steering may feel heavier than normal - or is hard to turn - particularly when the vehicle is not moving because of an electric power steering (EPS) control unit failure. If this happens, either the EPS indicator blinks with no diagnostic trouble codes (DTCs) stored, or the EPS indicator comes on steady with at least one of the following DTCs stored: DTC 32-09, DTC 32-08, or DTC 61-04.
19-003-1
Service Bulletin/Repair Instructions
Warranty Extension: Customer Support Program For Front Passenger's Airbag Inflator for 2010-12 Accord and Other Listed Years and Models (Expires September 30, 2028)
A19-036
Service Bulletin/Repair Instructions
Service Bulletin - American Honda is extending the warranty on the EPS (electric power steering) control unit to 15 years from the original date of purchase with unlimited miles. This warranty covers vehicles where the steering feels heavier than normal, or is hard to turn, particularly when the vehicle is not moving, and either the EPS indicator blinks with no DTCs, or the EPS indicator comes on steady with DTC 32-09 (motor current correlation), DTC 32-08 (EPS control unit internal circuit [current sensor]), or DTC 61-04 (motor harness malfunction). The warranty extension does not apply to any vehicle that has ever been declared a total loss or sold for salvage by a financial institution or insurer, or has a branded or similar title under any state's law.
ABOM07112019
Service Bulletin/Repair Instructions
Dealer Message - Today, July 11, 2019, Honda is announcing a warranty extension for certain 2013-14 Crosstour vehicles to address a concern with the electric power steering (EPS) system. Under certain conditions, affected vehicles may experience heavier than normal steering, the EPS indicator may blink with no DTCs, or the indicator may come on steady with EPS DTC(s). American Honda is extending the new vehicle limited warranty on the EPS control unit from the original 3 years/36,000 miles to 15 years/unlimited miles from the original date of purchase.
DORE5C4S09
Service Bulletin/Repair Instructions
This SKU is a Front Upper Ball Joint. The customer communication requested return of unsold inventory to inspect for the outer diameter of the ball joint housing being too small. The outer diameter being too small would prevent the part from being installed, and would therefore have no impact on the end user besides time to complete installation.
APaS07082019905
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2014-2015 Crosstours with a customer complaint of paint peel (NH603P White Diamond Pearl). To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APaS06192019903
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2014-2015 Crosstours with a customer complaint of paint peel (NH603P White Diamond Pearl). To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
AER19050A
Service Bulletin/Repair Instructions
Engineering Request for Investigation - American Honda Motor Co., Inc. (AHM) is investigating certain 2014-2015 Crosstours with a customer complaint of paint peel (NH603P White Diamond Pearl). To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APaS05242019905
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2014-2015 Crosstours with a customer complaint of paint peel (NH603P White Diamond Pearl). To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
A19050B
Service Bulletin/Repair Instructions
ServiceNews Article - When removing and installing a cable reel, you need to keep both the cable reel and the steering angle sensor in position. If you don't , the VSA indicator may come on along with one or more VSA DTCs. And when you run the Neutral Memorization Procedure in the i-HDS, it won't complete.
A19-002
Service Bulletin/Repair Instructions
Service bulletin - This bulletin is a notification of a class action settlement relating to airbag inflators. American Honda is offering a Customer Support Program (Warranty Extension) to cover any manufacturing defects in the replacement front passenger's airbag inflator only.
A18070B
Service Bulletin/Repair Instructions
Servicenews article - If the On Demand Multi-Use Display? (ODMD) isn't responding to touch or is freezing up, the reason could be there's debris lodged in the gap between the touch screen and the bezel. Lodged debris contacting the screen can cause a false input, resulting in this issue. And since that gap widens and narrows with cabin temperature, this issue can be intermittent, especially in cold weather.
A17-041
Service Bulletin/Repair Instructions
Service bulletin - A judder from the torque converter lock-up clutch may be felt while driving between 20 and 60 mph. The problem is typically diagnosed as a bad torque converter. American Honda investigated the judder and found that the torque converter was not causing the judder and the transmission was not damaged by this judder.
A17-042
Service Bulletin/Repair Instructions
Service bulletin - A judder from the torque converter lock-up clutch may be felt while driving between 20 and 60 mph. The problem is typically diagnosed as a bad torque converter. American Honda investigated the judder and found that the torque converter was not causing the judder and the transmission was not damaged by this judder.
AVE02142018901
Service Bulletin/Repair Instructions
Dealer message - Every Service Bulletin requires you to take an HDS snap shot and use the job aid or Tech2Tech to confirm the judder/shudder is coming from the torque converter.
ATS180203
Service Bulletin/Repair Instructions
Tech line summary article - If the On Demand Multi-Use Display? (ODMD) isn?t responding to touch or is freezing up, the reason could be there?s debris lodged in the gap between the touch screen and the bezel. Lodged debris contacting the screen can cause a false input, resulting in this issue. And since that gap widens and narrows with cabin temperature, this issue can be
A16-002
Service Bulletin/Repair Instructions
Service bulletin - The starter grinds or spins at startup. The clearance between the starter motor gear and the torque converter ring gear is not optimal.
A16-062
Service Bulletin/Repair Instructions
Service bulletin - This bulletin is replaced by 17-041, 2013?15 Crosstour V6: Judder from the Torque Converter Lock-Up Clutch
A16-012
Service Bulletin/Repair Instructions
SERVICE BULLETIN - AT COLD START-UP, THE ENGINE RATTLES LOUDLY FOR ABOUT 2 SECONDS. THIS MAY BE INTERMITTENT AND OCCURS WHEN THE OUTSIDE TEMPERATURE IS BELOW 40° F. THE VARIABLE VALVE TIMING CONTROL (VTC) ACTUATOR IS DEFECTIVE.
A16110B
Service Bulletin/Repair Instructions
SERVICE NEWS ARTICLE - SOMETHING TO KEEP IN MIND: AFTERMARKET RADAR DETECTORS MAY INTERFERE WITH THE GPS ANTENNA MOUNTED BEHIND THE INSTRUMENT PANEL. A COMMON ISSUE THATS BEEN REPORTED FROM THIS INTERFERENCE IS THE VEHICLE POSITION (VP) ICON ISNT IN THE RIGHT SPOT ON THE NAVIGATION SCREEN.
A16062
Service Bulletin/Repair Instructions
SERVICE BULLETIN - A JUDDER FROM THE TORQUE CONVERTER LOCK-UP CLUTCH MAY BE FELT WHILE DRIVING BETWEEN 20 AND 60MPH. THE PROBLEM IS TYPICALLY DIAGNOSED AS A BAD TORQUE CONVERTER. AMERICAN HONDA INVESTIGATED THE JUDDER AND FOUND THAT THE TORQUE CONVERTER WAS NOT CAUSING THE JUDDER; RATHER, IT WAS CAUSED BY DETERIORATED TRANSMISSION FLUID.
A16060H
Service Bulletin/Repair Instructions
SERVICE NEWS ARTICLE - WHILE DRIVING UNDER STEADY CRUISE (BETWEEN 30 AND 65 MPH) OR LIGHT ACCELERATION, DOES THE ENGINE INTERMITTENTLY RATTLE OR RUNS ROUGH WITH THE MIL BLINKING? SINCE THESE DRIVING CONDITIONS ARE LIKELY TO ACTIVATE VCM OPERATION, THE PROBABLE REASON FOR THESE SYMPTOMS IS STICKING VCM ROCKER ARMS.
A16012
Service Bulletin/Repair Instructions
Engine Rattles at Cold Start-Up
ATS150301
Service Bulletin/Repair Instructions
TECHLINE SUMMARY ARTICLE - EDITORS NOTE: THIS ARTICLE REPLACES THE ONE POSTED IN SEPTEMBER 2015 TO EXTEND THAT ARTICLES SHELF LIFE. THE ISSUES COVERED ARE STILL BEING ADDRESSED. DO YOU HAVE A VEHICLE THAT MAKES AN ENGINE RATTLE FOR 1 TO 2 SECONDS WHEN STARTED AFTER A COLD OVERNIGHT SOAK BELOW 32° F? THIS RATTLE IS MOST LIKELY RELATED TO THE VTC ACTUATOR.
A15110E
Service Bulletin/Repair Instructions
SERVICE NEWS ARTICLE - DOES THE ENGINE RATTLE AT COLD STARTUP FOR 1 TO 2 SECONDS WHEN ITS COLD OUTSIDE? CHANCES ARE THE VTC ACTUATOR IS THE CULPRIT. KEEP IN MIND SIMPLY REPLACING THE VTC ACTUATOR USING CURRENT PARTS STOCK WONT FIX THIS RATTLE IF ITS ONLY HEARD UNDER THESE CONDITIONS.
DLR MSG - HONDA
Service Bulletin/Repair Instructions
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2013-2014 ACCORD V6S & CROSSTOUR V6S WITH A CUSTOMER COMPLAINT OF ENGINE NOT STARTING OR GRINDING NOISE AT ENGINE START. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
DLR MSG - RFV_RF
Service Bulletin/Repair Instructions
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN2013-2014ACCORD V6S & CROSSTOUR V6S WITHA CUSTOMER COMPLAINT OF ENGINE NOT STARTING OR GRINDING NOISE AT ENGINE START.TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
A15-002 - 8-21-1
Service Bulletin/Repair Instructions
SERVICE BULLETIN - THE VEHICLE MAY HAVE ONE OR MORE OF THE FOLLOWING SOFTWARE BUGS: WHEN IN XM MODE, THE AUDIO UNIT TURNS OFF AFTER MAKING AN HFL CALL. THERE IS NO SOUND OR THERE IS STATIC IN THE REAR HEADPHONES (BOTH WIRED AND WIRELESS). WHEN IN XM MODE, THE XM RADIO INFORMATION ON THE CENTER DISPLAY DOES NOT MATCH THE TOUCH SCREEN. THE INFO/SETTING SCREEN FLASHES AFTER USING LANEWATCH. THE HFL DELETES SAVED SPEED DIAL INFORMATION AND VOICE TAGS. THE AUDIO-NAVIGATION SYSTEM REBOOTS WHEN A CUSTOMERS CD IS INSERTED. THE HFL SYSTEM REBOOTS WHEN TRYING TO PLACE A CALL USING A NAME THAT CONTAINS A NON-ALPHANUMERIC CHARACTER. THE REVERSE CAMERA IMAGE STAYS ON AFTER SHIFTING OUT OF REVERSE. IMID GOES BLANK WHILE PARALLEL PARKING.
AER15070C
Service Bulletin/Repair Instructions
ENGINEERING REQUEST - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2013-2015 ACCORD V6S & CROSSTOUR V6S WITH A CUSTOMER COMPLAINT OF ENGINE NOT STARTING OR GRINDING NOISE AT ENGINE START. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE IN CERTAIN CONDITION PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
DLR MSG - RFP -
Service Bulletin/Repair Instructions
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2013-2015 ACCORD V6S & CROSSTOUR V6S WITH A CUSTOMER COMPLAINT OF ENGINE NOT STARTING OR GRINDING NOISE AT ENGINE START. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE IN CERTAIN CONDITION PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
DLR MSG - RFV -
Service Bulletin/Repair Instructions
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2013-2015 ACCORDS & CROSSTOURS WITH THE CUSTOMER REPORTING A NO START OR GRINDING NOISE WHEN TRYING TO START. TO FULLY UNDERSTAND THE CAUSE OF THIS OCCURRENCE, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
A15-023
Service Bulletin/Repair Instructions
A RUBBING OR GROANING IS HEARD FROM THE DRIVERS FRONT AIRBAG MODULE WHILE TURNING THE STEERING WHEEL.
Service Bulletin
Service Bulletin/Repair Instructions
Service bulletin - For any TPMS-related warranty repairs, all recorded DTCs must now be entered into the warranty claim. Make sure your repair order includes those DTCs.
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.