Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
A21-047
Service Bulletin - Due to the possibility of early deterioration of the Continuous Variable Transmission (CVT) drive belt, American Honda is extending the warranty coverage on these CVT models to 7 years from the original date of purchase or 150,000 miles, whichever comes first.
A22080B
Servicenews article - If you are inspecting an HR-V and notice oil residue on the A/C condenser, it's not always an indication that the condenser is leaking refrigerant. The source of oil residue can potentially come from other components.
ATI&07112022902
Dealer message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V that exhibits a leak at the A/C Condenser. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&06032022901
Dealer message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-VS that exhibit a leak at the A/C Condenser. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&05252022901
Dealer message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V that exhibits a leak at the A/C Condenser. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&05202022901
Dealer message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V that exhibits a leak at the A/C Condenser. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&05162022901
Dealer message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V that exhibits a leak at the A/C Condenser. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&04122022902
Dealer message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
PUD - 2016-20 HR
Customer letter - Our records indicate that a PRODUCT UPDATE has not been completed on this vehicle. The current continuously variable transmission (CVT) software does not properly monitor internal fluid pressure and detect early CVT belt failure. This can possibly cause the vehicle not to move when accelerating. Honda is providing a product update with new CVT software to fix this issue.
ATI&03222022
Dealer message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ATI&03012022901
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ATI&01032022901
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ATI&12152021903
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ATI&11292021908
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ATI&11162021901
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ATI&10252021902
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ATI&10052021903
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ATI&09102021904
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ATI&08252021904
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
A21-046
Service Bulletin - An incorrect value in the PCM may cause a pressure problem in the CVT under certain driving conditions, causing increased surface pressure on the belt leading to a partial or complete breakage as well as possible ring breakage. New PCM software will increase the overall durability of the CVT primary belt within the transmission. This is accomplished by revising operational loads placed on the belt under certain driving conditions. DTC P271E is added so at the early stages of a CVT primary belt failure, the D light will flash, the MIL will come on, and engine power output will be reduced. This will lessen the chances of an unexpected, sudden loss of acceleration and allow the customer an opportunity to get the vehicle to a Honda dealer.
ATI&08092021906
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ATI&07222021905
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ATI&07082021901
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ONL6MT6M9061721
Owner Notification Letter - Honda is conducting a product update to your 2016-20 HR-V. The current continuously variable transmission (CVT) software does not properly monitor internal fluid pressure and detect early CVT belt failure. This can possibly cause the vehicle not to move when accelerating. Honda is providing a product update with new CVT software to fix this issue.
ATI&06012021902
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ABOM04272021
Dealer Message - Today, April 27, 2021, American Honda is announcing a product update and warranty extension for certain 2016-2020 HR-V vehicles to address incorrect CVT operation which may cause vehicle noise, illumination of the MIL, and/or loss of motive force in extremely rare situations. American Honda is extending the warranty coverage on these transmissions to 7 years from the original date of purchase or 150,000 miles, whichever comes first. Refer to your eResponsibility report or do an iN VIN status inquiry to determine which units in your inventory are affected.
APaS03302021908
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS03102021908
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2021 HR-V AWDs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ONLV9202162021
Owner Notification Letter - The vehicle may not start upon first press of the ENGINE START/STOP button. Also, the MID displays the error message KEYLESS START SYSTEM ERROR, and DTC B12C5 (Engine Start/Stop Switch Failure) is stored. American Honda is extending the warranty on the engine start/stop switch to 9 years from the original date of purchase or 125,000 miles, whichever comes first.
A07-030
Service Bulletin - There are several A/C leak detection tools available. -Refrigerant Gas Leak Detector -Ultrasonic Leak Detector -Leak Dye
A20-116
Service Bulletin - The vehicle may not start upon first press of the ENGINE START/STOP button. Also, MID displays the error message KEYLESS START SYSTEM ERROR, and DTC B12C5 (Engine Start/Stop Switch Failure) is stored. American Honda is extending the warranty for the keyless start system on these vehicles to 9 years from the original date of purchase or 125,000 miles, whichever comes first.
ABOM12092020
Dealer Message - Today, December 9, 2020, American Honda is announcing a warranty extension for certain 2015-17 Fit, 2016-18 HR-V, 2016-17 Pilot, and 2017 Ridgeline vehicles. This warranty extension covers the engine start/stop switch to address concerns of difficulty in starting or stopping the engine. American Honda is extending the warranty coverage of the engine start/stop switch to 9 years from the original date of purchase or 125,000 miles, whichever comes first.
APaS09282020906
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2020 AWD HR-Vs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS09102020906
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2020 AWD HR-Vs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS08242020905
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2020 AWD HR-Vs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS08072020907
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2020 AWD HR-Vs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS07232020
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2020 AWD HR-Vs with a customer complaint of inaccurate fuel gauge reading; less fuel remains in the fuel tank than indicated on the fuel gauge. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
AAW10212019
Dealer Message - On August 29, 2019, American Honda launched five revised and one new Warranty Extension paint bulletins. Please review the following summary of requirements within these bulletins and share with the appropriate staff to ensure proper claim submission.
A19090B
ServiceNews Article - Have you noticed the fill plug on a CVT has popped out or seems to be leaking? This is caused by pressure building up at the fill plug due to the vent cap getting plugged with debris.
A19-064
Service Bulletin - This warranty extension only applies to 2015-18 Fit and 2016-18 HR-V vehicles that are painted NH-788P. AHM referred to the white pearl paint as both White Orchid Pearl and Bellanova White. The exterior paint on the vehicle may peel off. American Honda is extending the warranty on the paint of the affected vehicles to 7 years from the original date of purchase with no mileage limit. This warranty extension does not apply to other paint issues like rock chips, scratches, bird droppings, sap, wraps, dents, collision damage, customer-induced damage, etc.
AAW08072019
Dealer Message - In the last few weeks, American Honda has issued several paint warranty extension service bulletins on the Pilot, Odyssey, HR-V and Fit models due to paint defects under S/B# 19-055, 19-056, 19 057, 19-058 and 19-064. It is important that your dealership follows the requirements listed in the service bulletins (and below) or your claim may be debited.
ONL6P108062019
Owner Notification Letter - On some 2015-18 Fit and 2016-18 HR-V models, the exterior paint on the vehicle may peel off. To ensure your confidence in your vehicle, American Honda is extending the warranty on the vehicle's exterior paint to 7 years from the original date of purchase.
A19-067
Service Bulletin - Some center console armrests may not stay in the full up position.
A19-070
Service Bulletin - Bluetooth HandsFreeLink (HFL) freezes after a phone call and stored voice tags are missing when the ignition is turned to ON.
ABOM06052019
Dealer Message - Today, June 5, 2019, American Honda is announcing a warranty extension for certain 2015-18 Fit and 2016-18 HR-V vehicles with White Orchid Pearl paint to address customer concerns with peeling paint. American Honda is extending the paint warranty coverage from 3 years/unlimited mileage to 7 years/unlimited mileage.
A19-021
Service Bulletin - While driving at speeds between 20 and 55 mph (engine speeds between 2500 and 3500 rpm), you may hear a metallic buzz or rattle (similar to a heat shield rattle) from under the vehicle when gently letting up on the accelerator pedal.
A19050B
ServiceNews Article - When removing and installing a cable reel, you need to keep both the cable reel and the steering angle sensor in position. If you don't , the VSA indicator may come on along with one or more VSA DTCs. And when you run the Neutral Memorization Procedure in the i-HDS, it won't complete.
A18-123
Servicenews Article - Any customers complaining about these issues when their iPhone running iOS 12 is connected to the vehicle? ? When using an HDMI output, they can't view or listen to videos, music, etc. ? The launcher screen for HondaLink flickers or goes blank. We've determined those issues are due to iOS 12 (and not the vehicle) and have reported this to Apple. Once they come up with a fix, we'll let you know.
Followup Notice
Customer letter - Our records indicate that an EMISSIONS RECALL has not been completed on this vehicle; refer to the address card for the affected VIN. There is an internal programming issue with the powertrain control module (PCM). Under certain restarting and driving conditions, the air to fuel ratio control may not properly adjust.
ATS170901
Tech line summary article - Can?t set the temperature control dial to maximum cool? We?re aware of this issue, and we currently have it under investigation.
APaS08142017902
Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2017 HR-Vs with a customer complaint of a water leak inside cabin. To fully understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
A15060D
Service news article - To prevent damage during shipping, leather-wrapped steering wheels come with a protective plastic covering. The easiest way to remove it during PDI is to grab the covering with both hands near the top of the steering wheel and pull it toward you, like you see here. The covering comes right off.
APaS07252017901
Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2017 HR-Vs with a customer complaint of a water leak inside cabin. To fully understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
AER17060D
Engineering request for investigation - American Honda Motor Co., Inc. (AHM) is investigating certain 2017 HR-Vs with a customer complaint of a water leak inside cabin. To fully understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
APaS07102017901
Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2017 Fits & HR-Vs with a customer complaint of the SRS Light On with the impact sensor DTCs stored. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APaS07052017901
Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2017 HR-Vs with a customer complaint of a water leak inside cabin. To fully understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
APaS06232017902
Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2017 HR-Vs with a customer complaint of a water leak inside cabin. To fully understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
APaS06222017902
Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2017 Fits & HR-Vs with a customer complaint of the SRS Light On with the impact sensor DTCs stored.. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
AER17060A
Engineering request for investigation - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2017 Fits & HR-Vs with a customer complaint of the SRS Light On with the impact sensor DTCs stored. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APaS06052017901
Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2017 Fits & HR-Vs with a customer complaint of the SRS Light On with the impact sensor DTCs stored. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATS170205
TECHLINE SUMMARY ARTICLE - ALTHOUGH SIMILAR, THE HONDALINK AND HONDALINK EV APPS AVAILABLE FOR DOWNLOAD ON THE APPLE APPS STORE AND GOOGLE PLAY ARE NOT THE SAME. FURTHERMORE, EACH APP APPLIES TO SPECIFIC MODELS.
Customer Letter
Customer letter - On some 2017 HR-V vehicles, there is an internal programming issue with the powertrain control module (PCM). Under certain restarting and driving conditions, the air to fuel ratio control may not properly adjust.
ACA12082016901
DEALER MESSAGE - TODAY, NOVEMBER 10, 2016, AMERICAN HONDA IS NOTIFYING ALL DEALERS OF A STOP SALE AND EMISSIONS RECALL FOR 2017 HR-V VEHICLES DUE TO EMISSIONS REGULATIONS. ANY NEW OR USED UNITS IN DEALER STOCK MUST BE INSPECTED AND, IF NECESSARY, REPAIRED PRIOR TO SALE. AT THIS TIME COMPLETE REPAIR INFORMATION IS UNAVAILABLE. REFER TO VIN INQUIRY TO DETERMINE WHICH UNITS IN YOUR INVENTORY ARE AFFECTED BY THIS EMISSIONS RECALL.
A16103
Service bulletin - Emissions recall - There is an internal programming issue with the PCM. Under certain hot restarting and driving conditions, the air to fuel ratio control may not compensate properly.
ACA11112016901
Dealer message - Today, November 11, 2016, American Honda is notifying all dealers that the repair procedure is now available for Emissions Recall for the 2017 HR-V. Updated Service Bulletin 16-103 Emissions Recall: 2017 HR-V PCM Incorrectly Adjusts Air to Fuel Ratio has been posted on SIS. The bulletin provides corrective action, repair procedure, software, and warranty information to support vehicle repairs.
ACA11102016901
Dealer message - Today, November 10, 2016, American Honda is notifying all dealers of a Stop Sale and Emissions Recall for 2017 HR-V vehicles due to emissions regulations. Any new or used units in dealer stock must be inspected and, if necessary, repaired prior to sale. At this time complete repair information is unavailable. Refer to your eResponsibility report or VIN inquiry to determine which units in your inventory are affected by this emissions recall.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.