Vehicle report

2012 HONDA ODYSSEY

Service bulletins

91 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

APD04142022901

Service Bulletin/Repair Instructions

Dealer message - On January 23, 2016, American Honda announced a product update for 2011-14 Odyssey vehicles. The trailer hitch weight was not properly calculated into the gross axle weight rating (GAWR) on the vehicle certification label. This can create a situation where the vehicle exceeds the indicated gross axle weight rating.

APaS02262021902

Service Bulletin/Repair Instructions

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2011-2016 CR-Zs, 2010-2014 Insights, & 2011-2017 Odysseys with a customer complaint of the brake pedal feeling soft or spongy when depressed, almost reaching the floor. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to any repair attempts.

APaS02102021902

Service Bulletin/Repair Instructions

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2011-2016 CR-Zs, 2010-2014 Insights, & 2011-2017 Odysseys with a customer complaint of the brake pedal feeling soft or spongy when depressed, almost reaching the floor. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to any repair attempts.

A07-030

Service Bulletin/Repair Instructions

Service Bulletin - There are several A/C leak detection tools available. -Refrigerant Gas Leak Detector -Ultrasonic Leak Detector -Leak Dye

APaS01222021909

Service Bulletin/Repair Instructions

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2011-2016 CR-Zs, 2010-2014 Insights, & 2011-2017 Odysseys with a customer complaint of the brake pedal feeling soft or spongy when depressed, almost reaching the floor. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to any repair attempts.

APaS01062021907

Service Bulletin/Repair Instructions

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2011-2016 CR-Zs, 2010-2014 Insights, & 2011-2017 Odysseys with a customer complaint of the brake pedal feeling soft or spongy when depressed, almost reaching the floor. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to any repair attempts.

APaS12102020902

Service Bulletin/Repair Instructions

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2011-2016 CR-Zs, 2010-2014 Insights, & 2011-2017 Odysseys with a customer complaint of the brake pedal feeling soft or spongy when depressed, almost reaching the floor. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to any repair attempts.

A13-081

Service Bulletin/Repair Instructions

Service Bulletin - American Honda announced a powertrain warranty extension in 2013 as a result of a settlement of a class action captioned, Soto et al.v. American Honda Motor Co., Inc., Case No. 3:12-cv-1377-SI (N.D. Cal.). The piston rings on certain cylinders may rotate and align, which can lead to spark plug fouling. This can set DTCs P0301 No. 1 cylinder misfire detected, P0302 No. 2 cylinder misfire detected, P0303 No. 3 cylinder misfire detected, P0304 No. 4 cylinder misfire detected, and cause the MIL to come on. American Honda is extending the powertrain warranty to cover repairs related to engine misfire (that triggers DTCs P0301 through P0304) to 8 years with unlimited mileage from the original date of purchase and has settled a class action based on this remedial measure.

DOR-M3J3F-07

Service Bulletin/Repair Instructions

These SKUs are Exhaust Manifolds with Catalytic Converters. The customer communication requested return of unsold inventory due to a loss of CARB certification. These SKUs can no longer be sold as they do not meet CARB standards, but parts on vehicles are not effected.

DOR-M9J4S-07

Service Bulletin/Repair Instructions

These SKUs are Exhaust Manifolds with Catalytic Converters. The customer communication requested return of unsold inventory due to a loss of CARB certification. These SKUs can no longer be sold as they do not meet CARB standards, but parts on vehicles are not effected.

APP05122020

Service Bulletin/Repair Instructions

Dealer Message - The May episode of Tech2Tech is now posted. We've got some valuable information for you, so check it out! This month we're featuring "Replacing That Leaky Front Rocker Arm Oil Control Valve."

A20-023

Service Bulletin/Repair Instructions

Service Bulletin - The front rocker arm oil control valve is leaking.

AAW10212019

Service Bulletin/Repair Instructions

Dealer Message - On August 29, 2019, American Honda launched five revised and one new Warranty Extension paint bulletins. Please review the following summary of requirements within these bulletins and share with the appropriate staff to ensure proper claim submission.

A19-056

Service Bulletin/Repair Instructions

Service Bulletin - This warranty extension only applies to 2011-12 Odyssey vehicles painted NH-578 Taffeta White. The exterior paint on the roof and/or tailgate may peel off. American Honda is extending the warranty on the paint of the affected vehicles to 7 years from the original date of purchase with no mileage limit. This warranty extension does not apply to other paint issues like rock chips, scratches, bird droppings, sap, wraps, dents, collision damage, customerinduced damage, etc.

A19-058

Service Bulletin/Repair Instructions

Service Bulletin - This warranty extension only applies to 2012 Odyssey vehicles painted NH-603P White Diamond Pearl. The exterior paint on the roof and/or tailgate may peel off. American Honda is extending the warranty on the paint of the affected vehicles to 7 years from the original date of purchase with no mileage limit. This warranty extension does not apply to other paint issues like rock chips, scratches, bird droppings, sap, wraps, dents, collision damage, customerinduced damage, etc.

ONL6R108092019_1

Service Bulletin/Repair Instructions

Owner Notification Letter - On some 2012 Odyssey models, the exterior paint on the roof and tailgate may peel off. To ensure your confidence in your vehicle, American Honda is extending the warranty on the paint in these areas to 7 years from the original date of purchase.

ONL6R108092019_2

Service Bulletin/Repair Instructions

Owner Notification Letter - On some 2011-12 Odyssey models, the exterior paint on the roof and tailgate may peel off. To ensure your confidence in your vehicle, American Honda is extending the warranty on the paint in these areas to 7 years from the original date of purchase.

AAW08072019

Service Bulletin/Repair Instructions

Dealer Message - In the last few weeks, American Honda has issued several paint warranty extension service bulletins on the Pilot, Odyssey, HR-V and Fit models due to paint defects under S/B# 19-055, 19-056, 19 057, 19-058 and 19-064. It is important that your dealership follows the requirements listed in the service bulletins (and below) or your claim may be debited.

ABOM06012019

Service Bulletin/Repair Instructions

Dealer Message - Today, June 1, 2019, American Honda is announcing a warranty extension for certain 2011-14 Odyssey and 2013-16 Pilot vehicles with either Taffeta White or White Diamond Pearl paint to address customer concerns with peeling paint. American Honda is extending the paint warranty coverage from 3 years/unlimited mileage to 7 years/unlimited mileage.

A13050F

Service Bulletin/Repair Instructions

ServiceNews Article - Here's something you really ought to know about: When you play a DVD with 5.1 surround sound (Dolby Digital), you'll hear the dialogue coming from just the front speakers. You won't hear it coming from any of the rear speakers.

A17-052

Service Bulletin/Repair Instructions

Service bulletin - A judder from the torque converter lock-up clutch may be felt while driving between 20 and 60 mph. The problem is typically diagnosed as a bad torque converter. American Honda investigated this and found that the torque converter is not causing the judder and the transmission is not damaged by it. The judder was caused by deteriorated transmission fluid. The transmission fluid deteriorates quicker than expected when it is exposed to intermittent high heat loads under specific driving conditions. A software update is available to maintain the transmission fluid temperature within the desirable range under all driving conditions and eliminate the potential for this judder.

A18-017

Service Bulletin/Repair Instructions

Service bulletin - A judder from the torque converter lock-up clutch may be felt while driving between 20 and 60 mph. The problem is typically diagnosed as a bad torque converter. American Honda investigated this and found that the torque converter is not causing the judder and the transmission is not damaged by it. The judder was caused by deteriorated transmission fluid. The transmission fluid deteriorates quicker than expected when it is exposed to intermittent high heat loads under specific driving conditions. A software update is available to maintain the transmission fluid temperature within the desirable range under all driving conditions and eliminate the potential for this judder.

TS-WI-0290

Service Bulletin/Repair Instructions

Service Bulletin sent to all dealers to inspect L-track bolts for correct torque and to incorporate torque check as part of regular maintenance

APSa08012018901

Service Bulletin/Repair Instructions

Dealer message - The August episode of Tech2Tech is now posted. We've got some valuable information for you, so check it out! This month, we're featuring ?Safety Recall: Left (Driver) Side Second Row Seat Recliner Does Not Lock??

A12-064

Service Bulletin/Repair Instructions

Service bulletin - This bulletin is replaced by 16-046, Product Update: 2011?12 Odyssey Software Update for Lock-up Clutch Function

A16-063

Service Bulletin/Repair Instructions

Service bulletin - The tailgate won?t open from the outside handle in temperatures near freezing or colder, but will open in warmer temperatures. There is an internal failure of the tailgate outer handle switch.

A16-060

Service Bulletin/Repair Instructions

Service bulletin - Judder from the Torque Converter Lock-Up Clutch. Replaced by 17-052, 2012-13 Odyssey: Judder from the Torque Converter Lock-Up Clutch

TS-WI-0256

Service Bulletin/Repair Instructions

Service Bulletin sent to all dealers to update the firmware in the affected vehicles VMI computer. This allows for more amperage to draw the Powerkneel up allowing the up-limit switch to be tripped consistently. If the up limit switch is not engaged, a vehicle may not come out of park or the conversion may not operate properly next time it is deployed

A17120G

Service Bulletin/Repair Instructions

Servicenews Article - Anytime you release the rear latches on the second-row outer seats, make sure the seats are securely latched when you put the seats back into position. This is particularly important when doing S/B 16-108, Safety Recall: Second Row (Both Outer) Seats, which requires removal of the second-row outer seats to install bracket and spring kits.

Customer Letter

Service Bulletin/Repair Instructions

Customer letter - Our records indicate that a PRODUCT UPDATE has not been completed on this vehicle; refer to the address card for the affected VIN. There may be a judder from the torque converter lock up clutch felt while driving between 20-45 mph.

APaS09282017903

Service Bulletin/Repair Instructions

Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2011-2014 Odysseys & Pilots in Taffeta White with a customer complaint of the paint on roof peeling. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

A17-031

Service Bulletin/Repair Instructions

Service bulletin - The second-row center seat cup holder is loose or broken. The cup holder is coming out from the center seat due to insufficient strength of the hooks and clips that secure the tray to the seat frame.

APaS07102017903

Service Bulletin/Repair Instructions

Dealer message - American Honda (AHM) is investigating certain 2011-2016 Odysseys with a customer complaint of the sliding door inop. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

APaS06222017903

Service Bulletin/Repair Instructions

Dealer message - American Honda (AHM) is investigating certain 2011-2016 Odysseys with a customer complaint of the sliding door inop. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

Followup Notific

Service Bulletin/Repair Instructions

Customer letter - Our records indicate that a PRODUCT UPDATE has not been completed on this vehicle; refer to the address card for the affected VIN. On some 2011?14 Odyssey vehicles, the trailer hitch weight was not properly calculated into the gross axle weight rating (GAWR) on the vehicle certification label. This can create a situation where the vehicle exceeds the indicated gross axle weight rating.

APaS05182017902

Service Bulletin/Repair Instructions

Dealer message - American Honda (AHM) is investigating certain 2011-2016 Odysseys with a customer complaint of the sliding door inop. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

ATS160715

Service Bulletin/Repair Instructions

TECHLINE SUMMARY ARTICLE - IF THE ENGINE IS OVERHEATING AND THERE’S ENGINE OIL MIXED IN THE COOLANT RESERVOIR, CHANCES ARE THE CYLINDER HEAD MAY BE CRACKED. A CRACK MAY FORM UNDER THE FRONT AND/OR REAR CAMSHAFT AT THE JOURNALS AND IS A RARE OCCURRENCE.

APAS12142016901

Service Bulletin/Repair Instructions

DEALER MESSAGE - SINCE THE POSTING OF SERVICE BULLETIN 16-066 FOR 2010 CROSSTOUR SOFTWARE UPDATE FOR LOCK-UP FUNCTION THERE HAS BEEN A SHARP RISE IN CLAIMS FOR TORQUE CONVERTER SHUDDER FOR THIS MODEL AND YEAR COMPARED TO THE FIRST 6 MONTHS OF THE YEAR BEFORE THE SB WAS POSTED. SERVICE BULLETIN 16-066 FOR THE 2010 CROSSTOUR IS A WARRANTY EXTENSION. SERVICE BULLETIN 16-046 FOR 11-12 ODYSSEY IS A PRODUCT UPDATE.

APAS12142016902

Service Bulletin/Repair Instructions

DEALER MESSAGE - SINCE THE POSTING OF SERVICE BULLETIN 16-066 FOR 2010 CROSSTOUR SOFTWARE UPDATE FOR LOCK-UP FUNCTION THERE HAS BEEN A SHARP RISE IN CLAIMS FOR TORQUE CONVERTER SHUDDER FOR THIS MODEL AND YEAR COMPARED TO THE FIRST 6 MONTHS OF THE YEAR BEFORE THE SB WAS POSTED. SERVICE BULLETIN 16-066 FOR THE 2010 CROSSTOUR IS A WARRANTY EXTENSION. SERVICE BULLETIN 16-046 FOR 11-12 ODYSSEY IS A PRODUCT UPDATE.

APAS11282016901

Service Bulletin/Repair Instructions

DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2011-2016 ODYSSEYS WITH A CUSTOMER COMPLAINT OF THE 2ND ROW SEAT BOTTOM ADJUSTERS NOT LOCKING, ALLOWING THE SEAT TO SLIDE BACKWARD AND FORWARD. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.

A05-032

Service Bulletin/Repair Instructions

SERVICE BULLETIN - NAVIGATION SYSTEM INFORMATION.

APAS11022016903

Service Bulletin/Repair Instructions

DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2011-2016 ODYSSEYS WITH A CUSTOMER COMPLAINT OF THE 2ND ROW SEAT BOTTOM ADJUSTERS NOT LOCKING, ALLOWING THE SEAT TO SLIDE BACKWARD AND FORWARD. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.

APAS10212016902

Service Bulletin/Repair Instructions

DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2013 CIVICS WITH A CUSTOMER COMPLAINT OF THE STARTER NOT STARTING INTERMITTENTLY. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.

APAS10212016903

Service Bulletin/Repair Instructions

DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2011-2016 ODYSSEYS WITH A CUSTOMER COMPLAINT OF THE 2ND ROW SEAT BOTTOM ADJUSTERS NOT LOCKING, ALLOWING THE SEAT TO SLIDE BACKWARD AND FORWARD. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.

APAS10032016903

Service Bulletin/Repair Instructions

DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2011-2016 ODYSSEYS WITH A CUSTOMER COMPLAINT OF THE 2ND ROW SEAT BOTTOM ADJUSTERS NOT LOCKING, ALLOWING THE SEAT TO SLIDE BACKWARD AND FORWARD. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.

A14016

Service Bulletin/Repair Instructions

SERVICE BULLETIN - IN BELOW-FREEZING WEATHER, THERE IS A POP OR CLUNK FROM THE FRONT OF THE VEHICLE WHILE GOING OVER A BUMP. THE FRONT BUMP STOPS HAVE LOOSENED AND ARE MOVING INSIDE THE TOP MOUNTING CAP.

APAS09212016902

Service Bulletin/Repair Instructions

DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2011-2016 ODYSSEYS WITH A CUSTOMER COMPLAINT OF THE 2ND ROW SEAT BOTTOM ADJUSTERS NOT LOCKING, ALLOWING THE SEAT TO SLIDE BACKWARD AND FORWARD. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.

APAS08312016902

Service Bulletin/Repair Instructions

DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2011-2016 ODYSSEYS WITH A CUSTOMER COMPLAINT OF THE 2ND ROW SEAT BOTTOM ADJUSTERS NOT LOCKING, ALLOWING THE SEAT TO SLIDE BACKWARD AND FORWARD. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.

KB1+KB3 CUSTOMER

Service Bulletin/Repair Instructions

CUSTOMER LETTER NOTIFYING OWNERS THAT THERE IS A JUDDER FROM THE TORQUE CONVERTER LOCK-UP CLUTCH FELT WHILE DRIVING BETWEEN 20–45 MPH. TO MINIMIZE THE POSSIBILITY FOR THE JUDDER TO OCCUR, A SOFTWARE UPDATE FOR THE TRANSMISSION IS AVAILABLE. ADDITIONALLY, THE TRANSMISSION FLUID WILL BE REPLACED.

A16063

Service Bulletin/Repair Instructions

SERVICE BULLETIN - THE POWER TAILGATE WON’T OPEN IN TEMPERATURES NEAR FREEZING OR COLDER, BUT WILL OPEN IN WARMER TEMPERATURES. THE CAUSE IS THE POWER TAILGATE OUTER HANDLE SWITCH DOESN’T WORK IN COLD WEATHER.

APAS08162016901

Service Bulletin/Repair Instructions

DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2011-2016 ODYSSEYS WITH A CUSTOMER COMPLAINT OF THE 2ND ROW SEAT BOTTOM ADJUSTERS NOT LOCKING, ALLOWING THE SEAT TO SLIDE BACKWARD AND FORWARD. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.

A16060

Service Bulletin/Repair Instructions

SERVICE BULLETIN - A JUDDER FROM THE TORQUE CONVERTER LOCK-UP CLUTCH MAY BE FELT WHILE DRIVING BETWEEN 20 AND 60MPH. THE PROBLEM IS TYPICALLY DIAGNOSED AS A BAD TORQUE CONVERTER. AMERICAN HONDA INVESTIGATED THE JUDDER AND FOUND THAT THE TORQUE CONVERTER WAS NOT CAUSING THE JUDDER; RATHER, IT WAS CAUSED BY DETERIORATED TRANSMISSION FLUID.

ACA08032016901

Service Bulletin/Repair Instructions

DEALER MESSAGE - TODAY, AUGUST 3, 2016, AMERICAN HONDA REINSTATED THE TEMPORARILY SUSPENDED SERVICE BULLETINS 16-046, PRODUCT UPDATE: SOFTWARE UPDATE FOR LOCK-UP FUNCTION AND 16-052, WARRANTY EXTENSION: 2011 – 12 ODYSSEY TORQUE CONVERTER FROM THE SERVICE INFORMATION SYSTEM. THERE WERE CONCERNS WITH VIN INQUIRY ON IN AND SOFTWARE UPDATE VIN DATABASE MISMATCHES.

A16052

Service Bulletin/Repair Instructions

SERVICE BULLETIN - THERE IS A JUDDER FROM THE TORQUE CONVERTER LOCK-UP CLUTCH FELT WHILE DRIVING BETWEEN 20–45 MPH. TO MINIMIZE THE POSSIBILITY FOR THE JUDDER TO OCCUR, A SOFTWARE UPDATE FOR THE TRANSMISSION IS AVAILABLE. ADDITIONALLY, THE TRANSMISSION FLUID WILL BE REPLACED. TO INCREASE CUSTOMER CONFIDENCE, AMERICAN HONDA IS EXTENDING THE WARRANTY ON THE TORQUE CONVERTER IN AFFECTED VEHICLES TO 8 YEARS FROM THE ORIGINAL DATE OF PURCHASE OR 105,000 MILES, WHICHEVER COMES FIRST.

ACA07212016901

Service Bulletin/Repair Instructions

DEALER MESSAGE - TODAY, JULY 21, 2016, AMERICAN HONDA TEMPORARILY SUSPENDED SERVICE BULLETINS 16-046, PRODUCT UPDATE: SOFTWARE UPDATE FOR LOCK-UP FUNCTION AND 16-052, WARRANTY EXTENSION: 2011 – 12 ODYSSEY TORQUE CONVERTER FROM THE SERVICE INFORMATION SYSTEM AND VIN INQUIRY DUE TO CONCERNS WITH SOFTWARE UPDATE VIN DATABASE MISMATCHES. THE DATABASE IS EXPECTED TO BE UPDATED BY THE END OF NEXT WEEK, AT WHICH TIME 16-046 AND 16-052 WILL BE REINSTATED ON THE SERVICE INFORMATION SYSTEM. VEHICLES ALREADY UPDATED OR REPAIRED UNDER EITHER BULLETIN WILL NOT REQUIRE FURTHER ACTION DUE TO THIS CHANGE.

APAS07142016901

Service Bulletin/Repair Instructions

DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2011-2016 ODYSSEYS WITH A CUSTOMER COMPLAINT OF THE 2ND ROW SEAT BOTTOM ADJUSTERS NOT LOCKING, ALLOWING THE SEAT TO SLIDE BACKWARD AND FORWARD. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.

ACA07072016901

Service Bulletin/Repair Instructions

DEALER MESSAGE - AMERICAN HONDA MOTOR, CO., INC. IS ANNOUNCING A PRODUCT UPDATE AND A WARRANTY EXTENSION FOR MODEL YEAR 2011 – 12 HONDA ODYSSEY VEHICLES TO ADDRESS TORQUE CONVERTER JUDDER, SHUDDER, OR VIBRATION CONCERNS.

A16046

Service Bulletin/Repair Instructions

SERVICE BULLETIN - THERE IS A JUDDER FROM THE TORQUE CONVERTER LOCK-UP CLUTCH FELT WHILE DRIVING BETWEEN 20–45 MPH. TO MINIMIZE THE POSSIBILITY FOR THE JUDDER TO OCCUR, A SOFTWARE UPDATE FOR THE TRANSMISSION IS AVAILABLE, AND REPLACE THE ATF.

A16060H

Service Bulletin/Repair Instructions

SERVICE NEWS ARTICLE - WHILE DRIVING UNDER STEADY CRUISE (BETWEEN 30 AND 65 MPH) OR LIGHT ACCELERATION, DOES THE ENGINE INTERMITTENTLY RATTLE OR RUNS ROUGH WITH THE MIL BLINKING? SINCE THESE DRIVING CONDITIONS ARE LIKELY TO ACTIVATE VCM OPERATION, THE PROBABLE REASON FOR THESE SYMPTOMS IS STICKING VCM ROCKER ARMS.

A-PAS-06212016-9

Service Bulletin/Repair Instructions

DEALER MESSAGE - AHM IS INVESTIGATING CERTAIN 2011-2016 ODYSSEYS WITH A CUSTOMER COMPLAINT OF THE 2ND ROW SEAT BOTTOM ADJUSTERS NOT LOCKING, ALLOWING THE SEAT TO SLIDE BACKWARD AND FORWARD. PLEASE SEND SPECIFIC PARTS TO AHM PRIOR TO ATTEMPTING A REPAIR OF ANY KIND.

A-PAS-06022016-9

Service Bulletin/Repair Instructions

DEALER MESSAGE - AHM IS INVESTIGATING CERTAIN VEHICLES WITH A CUSTOMER COMPLAINT OF THE 2ND ROW SEAT BOTTOM ADJUSTERS NOT LOCKING, ALLOWING THE SEAT TO SLIDE BACKWARD AND FORWARD. PLEASE SEND SPECIFIC PARTS TO AHM PRIOR TO ATTEMPTING A REPAIR OF ANY KIND.

A-PAS05122016901

Service Bulletin/Repair Instructions

DEALER MESSAGE - AHM IS INVESTIGATING CUSTOMER COMPLAINT OF THE 2ND ROW SEAT BOTTOM ADJUSTERS NOT LOCKING, ALLOWING THE SEAT TO SLIDE BACKWARD AND FORWARD. PRIOR TO ATTEMPTING A REPAIR OF ANY KIND, PLEASE FORWARD THE SUSPECT PARTS TO AHM.

APS05032016-902

Service Bulletin/Repair Instructions

DEALER MESSAGE - AHM IS INVESTIGATING CUSTOMER COMPLAINT OF THE PAINT ON THE ROOF PEELING ON WHITE DIAMOND PEARL VEHICLES. PLEASE CONTACT AHM FOR INSPECTION PRIOR TO ATTEMPTING A REPAIR OF ANY KIND.

033823

Service Bulletin/Repair Instructions

Honda Job Aid - Power Sliding Door Troubleshooting.

AJA48014

Service Bulletin/Repair Instructions

JOB AID - DO YOU HAVE AN ODYSSEY IN YOUR SHOP THAT HAS A POWER SLIDING DOOR THAT WON’T OPEN OR CLOSE BY USING THE FOLLOWING? • POWER SLIDING DOOR MAIN SWITCH ON THE DASH • KEYLESS TRANSMITTER • B-PILLAR SWITCH (IF EQUIPPED) • EITHER INSIDE OR OUTSIDE DOOR HANDLE CONNECT THE HDS TO THE VEHICLE. USING THE INFORMATION FROM THE POWER SLIDING DOOR DATA LIST, FOLLOW THE STEPS IN THE FLOWCHART BELOW TO TROUBLESHOOT THE PROBLEM.

AJA48014-03382

Service Bulletin/Repair Instructions

Do you have an Odyssey in your shop that has a power sliding door that won’t open or close by using the following? • Power sliding door main switch on the dash • Keyless transmitter • B-pillar switch (if equipped) • Either inside or outside door handle Connect the HDS to the vehicle. Using the information from the power sliding door data list, follow the steps in the flowchart below to troubleshoot the problem.

JW5-00020414

Service Bulletin/Repair Instructions

On some 2011-2014 Odyssey vehicles, the trailer hitch weight was not properly calculated into the gross axle weight rating (GAWR) on the vehicle certification label. This can create a situation where the vehicle exceeds the indicated gross axle weight rating.

03382

Service Bulletin/Repair Instructions

Do you have an Odyssey in your shop that has a power sliding door that won?t open or close by using the following? ? Power sliding door main switch on the dash ? Keyless transmitter ? B-pillar switch (if equipped) ? Either inside or outside door handle Connect the HDS to the vehicle. Using the information from the power sliding door data list, follow the steps in the flowchart below to troubleshoot the problem.

16003 JW5

Service Bulletin/Repair Instructions

On some 2011-14 Odyssey vehicles, the trailer hitch weight was not properly calculated into the gross axle weight rating (GAWR) on the vehicle certification label. This can create a situation where the vehicle exceeds the indicated gross axle weight rating.

16003

Service Bulletin/Repair Instructions

The trailer hitch weight was not properly calculated into the gross axle weight rating (GAWR) on the vehicle certification label. This can create a situation where the vehicle exceeds the indicated gross axle weight rating.

A-PO-02112016-30

Service Bulletin/Repair Instructions

DEALER MESSAGE - ON JANUARY 23, 2016, AMERICAN HONDA ANNOUNCED TWO PRODUCT UPDATES FOR 480,893 MODEL YEAR 2011-14 ODYSSEY AND 130,219 MODEL YEAR 2015 ODYSSEY VEHICLES TO UPDATE THE VEHICLE CERTIFICATION LABEL AND REPLACE, AS APPLICABLE PER MODEL YEAR, THE CURRENT OWNER’S MANUAL BOOKLET OR CD AND OWNER’S GUIDE.

16-003

Service Bulletin/Repair Instructions

SERVICE BULLETIN - THE TRAILER HITCH WEIGHT WAS NOT PROPERLY CALCULATED INTO THE GROSS AXLE WEIGHT RATING (GAWR) ON THE VEHICLE CERTIFICATION LABEL. THIS CAN CREATE A SITUATION WHERE THE VEHICLE EXCEEDS THE INDICATED GROSS AXLE WEIGHT RATING.

DLR MSG - HONDA

Service Bulletin/Repair Instructions

DEALER MESSAGE - TODAY, JANUARY 23, 2016, AMERICAN HONDA IS ANNOUNCING TWO PRODUCT UPDATES FOR 480,893 MODEL YEAR 2011-14 AND 130,219 MODEL YEAR 2015 ODYSSEY VEHICLES TO UPDATE THE VEHICLE CERTIFICATION LABEL AND REPLACE, AS APPLICABLE PER MODEL YEAR, THE CURRENT OWNER’S MANUAL BOOKLET OR CD AND OWNER’S GUIDE.

SB-16-003 03049

Service Bulletin/Repair Instructions

BACKGROUND There is a software problem within the audio-navigation unit that may cause the display screen, including any video images, to go blank and the unit to stop working.

A13-095

Service Bulletin/Repair Instructions

SERVICE BULLETIN - THE MIL COMES ON WITH DTC P0404 (EGR VALVE CIRCUIT RANGE/PERFORMANCE PROBLEM) RESULTING FROM EXTENDED DRIVING, THE PCM MAY COMMAND EXCESSIVELY HIGH LIFT EGR VALUES THAT MAY DAMAGE AN INTERNAL COMPONENT IN THE EGR VALVE.

A16-005

Service Bulletin/Repair Instructions

SERVICE BULLETIN - MULTIPLE INDICATORS COME ON WITH VSA DTC 81-1 (MODULATOR-CONTROL UNIT INTERNAL CIRCUIT MALFUNCTION) AND/OR VSA DTC 61-1 (MODULATOR-CONTROL UNIT POWER SOURCE CIRCUIT (IG) LOW VOLTAGE) SET. THIS RESULTS FROM VSA SOFTWARE SENSITIVITY TO LOW BATTERY VOLTAGE.

WE - A13-081

Service Bulletin/Repair Instructions

SERVICE BULLETIN - AMERICAN HONDA IS ANNOUNCING A POWERTRAIN WARRANTY EXTENSION AS A RESULT OF A SETTLEMENT OF A CLASS ACTION CAPTIONED, SOTO ET AL.V. AMERICAN HONDA MOTOR CO., INC., CASE NO. 3:12-CV-1377-SI (N.D. CAL.). THE PISTON RINGS ON CERTAIN CYLINDERS MAY ROTATE AND ALIGN, WHICH CAN LEAD TO SPARK PLUG FOULING. THIS CAN SET DTCS P0301 NO. 1 CYLINDER MISFIRE DETECTED, P0302 NO. 2 CYLINDER MISFIRE DETECTED, P0303 NO. 3 CYLINDER MISFIRE DETECTED, P0304 NO. 4 CYLINDER MISFIRE DETECTED, AND CAUSE THE MIL TO COME ON.

Service Bulletin

Service Bulletin/Repair Instructions

Service bulletin - The piston rings on certain cylinders may rotate and align which can lead to spark plug fouling. This can set DTCs P0301 through P0304 and cause the MIL to come on.

DLR MSG - RFV -

Service Bulletin/Repair Instructions

Dealer message - American Honda (AHM) is investigating certain 2011-2014 Odysseys with a complaint of the power sliding doors detaching from rollers. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

SVC-13-002

Service Bulletin/Repair Instructions

HONDA: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. AN EXTENSION ON WARRANTY REGARDING THE TAILGATE AND CHROME TRIM HAVING CORROSION, RUST SPOTS OR STAINS. MODEL 2011-2012 ODYSSEY. *PE

IN-04-18-14

Service Bulletin/Repair Instructions

HONDA: SOME VEHICLES MAY HAVE A MALFUNCTION WITH THE POWER SLIDING DOORS DETACHING FROM THE ROLLERS. THE MANUFACTURER WOULD LIKE TO INSPECT THE VEHICLE BEFORE ATTEMPTING ANY REPAIRS. *JS

IN-RFV-4-18

Service Bulletin/Repair Instructions

HONDA: SOME VEHICLES MAY HAVE A MALFUNCTION WITH THE POWER SLIDING DOORS DETACHING FROM THE ROLLERS. THE MANUFACTURER WOULD LIKE TO INSPECT THE VEHICLE BEFORE ATTEMPTING ANY REPAIRS. (ZONE 6) *JS

SB-RFV-14

Service Bulletin/Repair Instructions

HONDA: SOME VEHICLES MAY HAVE A MALFUNCTION WITH THE POWER SLIDING DOORS DETACHING FROM THE ROLLERS. THE MANUFACTURER WOULD LIKE TO INSPECT THE VEHICLE BEFORE ATTEMPTING ANY REPAIRS. (ZONE 7) *JS

SB-102213

Service Bulletin/Repair Instructions

HONDA: VEHICLES WITH MULTIMODEL VCM2 WOULD EXPERIENCE MISFIRE DUE TO ENGINE MISFIRE OF A FOULED PLUG AND A WARRANTY EXTENSION HAS BEEN ISSUED TO COVER REPAIRS. MODEL 2008-2013 ACCORD V6, CROSSTOUR V6, ODYSSEY, PILOT. *PE

SB-13-081

Service Bulletin/Repair Instructions

HONDA: POWERTRAIN WARRANTY HAS BEEN EXTENDED AS A RESULT OF A SETTLEMENT AND REPAIR AND DIAGNOSIS IS UNDER REVIEW. MODEL 2011-2013 ODYSSEY. *PE

IN-2013

Service Bulletin/Repair Instructions

HONDA: AN INVESTIGATION ON SOME VEHICLES REGARDING AN OIL LEAK AT THE ENGINE'S B-CAP SIDE BOLTS. MODEL 2010-2012 ODYSSEY, PILOT, RIDGELINE. *PE

IN-07-08-13

Service Bulletin/Repair Instructions

HONDA: SOME VEHICLES MAY HAVE A REPEAT COMPLAINT OF THE CHECK ENGINE LIGHT BEING ILLUMINATED. DTC CODE P0325. *JS

HSN-1305

Service Bulletin/Repair Instructions

HONDA: THE ENGINE SHUTS OFF, POWER ON, BUT IN ACCESSORY; NEVER USE CONVENTIONAL WHEEL & TIRE ASSEMBLIES ON PAX VEHICLES; MIL ON AFTER THROTTLE BODY CLEANING OR REPLACEMENT; S/M FIX BRAKE SYSTEM BLEEDING, DIALOGUE FOR DVD SURROUND SOUND FROM FRONT SPEAKERS ONLY. VARIOUS MODELS AND MODEL YEARS. *PE

SB-12-064

Service Bulletin/Repair Instructions

HONDA: AFTER SHIFTING INTO 2ND, 3RD, OR 4TH GEAR, VEHICLE WOULD SURGE OR JUDDER OR WOULD HAVE HESITATION. MODEL 2011-2012 ODYSSEY TOURING/ELITE. *PE

SB-11-070

Service Bulletin/Repair Instructions

HONDA: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. WHEN IGNITION SWITCH IS TURNED TO LOCK AND THEN BACK ON, THE REAR ENTERTAINMENT SYSTEM (RES) OR CD PLAYER, WOULD RESTART FROM BEGINNING, DUE TO SOFTWARE PROBLEM. *PE UPDATED 5/1/2012. *JS

SB-12-002

Service Bulletin/Repair Instructions

HONDA: ON SOME MODEL VEHICLES, THERE IS AN ALTERNATOR/STARTER TESTER (AST) MODULE CAPABLE OF TESTING ALTERNATORS, INSTALLED ON GR8 DIAGNOSTIC BATTERY STATION. *PE

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.