Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
A26-001
Service Bulletin - The piston ring function deteriorates due to ring low wear toughness and sticking from sludge. Oil adheres to the spark plug leading to carbon fouling and misfire. This can set DTCs P0301 No. 1 cylinder misfire detected, P0302 No. 2 cylinder misfire detected, P0303 No. 3 cylinder misfire detected, P0304 No. 4 cylinder misfire detected, and cause the MIL to come on.
A25-061
Service Bulletin - The piston ring function deteriorates due to ring low wear toughness and sticking from sludge. Oil adheres to the spark plug leading to carbon fouling and misfire. This can set DTCs P0301 No. 1 cylinder misfire detected, P0302 No. 2 cylinder misfire detected, P0303 No. 3 cylinder misfire detected, P0304 No. 4 cylinder misfire detected, and cause the MIL to come on.
ONL6Z6072025
Owner Notification Letter - the piston ring function can deteriorate due to ring low wear toughness and sticking from sludge. Oil adheres to the spark plug leading to carbon fouling and misfire. This can set DTCs P0301 No. 1 cylinder misfire detected, P0302 No. 2 cylinder misfire detected, P0303 No. 3 cylinder misfire detected, P0304 No. 4 cylinder misfire detected, and cause the Malfunction Indicator Lamp (MIL) to come on.
AEBM06172025901
Dealer Message - Piston ring effectiveness may be reduced due to excessive wear and oil sludge build-up, which can cause oil to adhere to the spark plug, potentially leading to carbon fouling and misfire triggering DTCs P0301 through P0304 and cause the MIL to come on.
ATI&04082024901
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2014-2017 Odysseys and 2014-2015 Pilots with a customer complaint of the vehicle Check Engine Light (CEL) on with one or more of the DTC(s) listed below (in Qualifiers) stored. To better understand the cause of this condition, AHM would like to collect specific Information from the vehicle prior to you attempting a repair of any kind.
ATI&03212024905
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2014-2017 Odysseys and 2014-2015 Pilots with a customer complaint of the vehicle Check Engine Light (CEL) on with one or more of the DTC(s) listed below (in Qualifiers) stored. To better understand the cause of this condition, AHM would like to collect specific Information from the vehicle prior to you attempting a repair of any kind.
ATI&03192024902
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2014-2017 Odysseys and 2014-2015 Pilots with a customer complaint of the vehicle Check Engine Light (CEL) on with one or more of the DTC(s) listed below (in Qualifiers) stored. To better understand the cause of this condition, AHM would like to collect specific Information from the vehicle prior to you attempting a repair of any kind.
ATI&02282024908
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2014-2017 Odysseys and 2014-2015 Pilots with a customer complaint of the vehicle Check Engine Light (CEL) on with one or more of the DTC(s) listed below (in Qualifiers) stored. To better understand the cause of this condition, AHM would like to collect specific Information from the vehicle prior to you attempting a repair of any kind.
ATI&02092024901
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2014-2017 Odysseys and 2014-2015 Pilots with a customer complaint of the vehicle Check Engine Light (CEL) on with one or more of the DTC(s) listed below (in Qualifiers) stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ATI&01182024901
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2014-2017 Odysseys and 2014-2015 Pilots with a customer complaint of the vehicle Check Engine Light (CEL) on with one or more of the DTC(s) listed below (in Qualifiers) stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ATI&01022024903
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2014-2017 Odysseys and 2014-2015 Pilots with a customer complaint of the vehicle Check Engine Light (CEL) on with one or more of the DTC(s) listed below (in Qualifiers) stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ATI&07282023901
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2014-2017 Odysseys and 2014-2015 Pilots with a customer complaint of the vehicle Malfunction Indicator Light (MIL) on with one or more of the DTC(s) listed below (in Qualifiers) stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ATI&07142023902
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2014-2017 Odysseys and 2014-2015 Pilots with a customer complaint of the vehicle Malfunction Indicator Light (MIL) on with one or more of the DTC(s) listed below (in Qualifiers) stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APD04142022901
Dealer message - On January 23, 2016, American Honda announced a product update for 2011-14 Odyssey vehicles. The trailer hitch weight was not properly calculated into the gross axle weight rating (GAWR) on the vehicle certification label. This can create a situation where the vehicle exceeds the indicated gross axle weight rating.
APaS02262021902
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2011-2016 CR-Zs, 2010-2014 Insights, & 2011-2017 Odysseys with a customer complaint of the brake pedal feeling soft or spongy when depressed, almost reaching the floor. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to any repair attempts.
APaS02102021902
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2011-2016 CR-Zs, 2010-2014 Insights, & 2011-2017 Odysseys with a customer complaint of the brake pedal feeling soft or spongy when depressed, almost reaching the floor. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to any repair attempts.
A07-030
Service Bulletin - There are several A/C leak detection tools available. -Refrigerant Gas Leak Detector -Ultrasonic Leak Detector -Leak Dye
APaS01222021909
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2011-2016 CR-Zs, 2010-2014 Insights, & 2011-2017 Odysseys with a customer complaint of the brake pedal feeling soft or spongy when depressed, almost reaching the floor. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to any repair attempts.
APaS01062021907
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2011-2016 CR-Zs, 2010-2014 Insights, & 2011-2017 Odysseys with a customer complaint of the brake pedal feeling soft or spongy when depressed, almost reaching the floor. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to any repair attempts.
APaS12102020902
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2011-2016 CR-Zs, 2010-2014 Insights, & 2011-2017 Odysseys with a customer complaint of the brake pedal feeling soft or spongy when depressed, almost reaching the floor. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to any repair attempts.
APP05122020
Dealer Message - The May episode of Tech2Tech is now posted. We've got some valuable information for you, so check it out! This month we're featuring "Replacing That Leaky Front Rocker Arm Oil Control Valve."
A20-023
Service Bulletin - The front rocker arm oil control valve is leaking.
AAW10212019
Dealer Message - On August 29, 2019, American Honda launched five revised and one new Warranty Extension paint bulletins. Please review the following summary of requirements within these bulletins and share with the appropriate staff to ensure proper claim submission.
A19-057
Service Bulletin - This warranty extension only applies to 2013-14 Odyssey and 2013-16 Pilot vehicles that are painted NH-603P White Diamond Pearl. The exterior paint on the roof and/or tailgate may peel off. American Honda is extending the warranty on the paint of the affected vehicles to 7 years from the original date of purchase with no mileage limit. This warranty extension does not apply to other paint issues like rock chips, scratches, bird droppings, sap, wraps, dents, collision damage, customerinduced damage, etc.
ONL6R308082019_1
Owner Notification Letter - On some 2013-14 Odyssey and 2013-16 Pilot models, the exterior paint on the roof and tailgate may peel off. To ensure your confidence in your vehicle, American Honda is extending the warranty on the paint in these areas to 7 years from the original date of purchase.
AAW08072019
Dealer Message - In the last few weeks, American Honda has issued several paint warranty extension service bulletins on the Pilot, Odyssey, HR-V and Fit models due to paint defects under S/B# 19-055, 19-056, 19 057, 19-058 and 19-064. It is important that your dealership follows the requirements listed in the service bulletins (and below) or your claim may be debited.
ABOM06012019
Dealer Message - Today, June 1, 2019, American Honda is announcing a warranty extension for certain 2011-14 Odyssey and 2013-16 Pilot vehicles with either Taffeta White or White Diamond Pearl paint to address customer concerns with peeling paint. American Honda is extending the paint warranty coverage from 3 years/unlimited mileage to 7 years/unlimited mileage.
A19050B
ServiceNews Article - When removing and installing a cable reel, you need to keep both the cable reel and the steering angle sensor in position. If you don't , the VSA indicator may come on along with one or more VSA DTCs. And when you run the Neutral Memorization Procedure in the i-HDS, it won't complete.
A13050F
ServiceNews Article - Here's something you really ought to know about: When you play a DVD with 5.1 surround sound (Dolby Digital), you'll hear the dialogue coming from just the front speakers. You won't hear it coming from any of the rear speakers.
TS-WI-0290
Service Bulletin sent to all dealers to inspect L-track bolts for correct torque and to incorporate torque check as part of regular maintenance
APSa08012018901
Dealer message - The August episode of Tech2Tech is now posted. We've got some valuable information for you, so check it out! This month, we're featuring ?Safety Recall: Left (Driver) Side Second Row Seat Recliner Does Not Lock??
A18070B
Servicenews article - If the On Demand Multi-Use Display? (ODMD) isn't responding to touch or is freezing up, the reason could be there's debris lodged in the gap between the touch screen and the bezel. Lodged debris contacting the screen can cause a false input, resulting in this issue. And since that gap widens and narrows with cabin temperature, this issue can be intermittent, especially in cold weather.
APaS05072018902
Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2014-2016 Odysseys & 2014-2015 Pilots with a customer complaint of engine oil leak. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
A16-063
Service bulletin - The tailgate won?t open from the outside handle in temperatures near freezing or colder, but will open in warmer temperatures. There is an internal failure of the tailgate outer handle switch.
A17-043
Service bulletin - A judder from the torque converter lock-up clutch may be felt while driving between 20 and 60 mph. The problem is typically diagnosed as a bad torque converter. American Honda investigated the judder and found that the torque converter was not causing the judder and the transmission is not damaged by this judder.
A17-044
Service bulletin - A judder from the torque converter lock-up clutch may be felt while driving between 20 and 60 mph. The problem is typically diagnosed as a bad torque converter. American Honda investigated the judder and found that the torque converter was not causing the judder and the transmission is not damaged by this judder.
ATS180205
Tech line summary article - We?re currently looking at an issue that when connected to Bluetooth® HandsFreeLink® using an iPhone with iOS 11, there?s no phonebook showing up on the On Demand Multi-Use Display? (ODMD). If the phonebook doesn?t download, customers will have trouble accessing phonebook contacts using the voice control system.
AVE02142018901
Dealer message - Every Service Bulletin requires you to take an HDS snap shot and use the job aid or Tech2Tech to confirm the judder/shudder is coming from the torque converter.
ATS180203
Tech line summary article - If the On Demand Multi-Use Display? (ODMD) isn?t responding to touch or is freezing up, the reason could be there?s debris lodged in the gap between the touch screen and the bezel. Lodged debris contacting the screen can cause a false input, resulting in this issue. And since that gap widens and narrows with cabin temperature, this issue can be
TS-WI-0256
Service Bulletin sent to all dealers to update the firmware in the affected vehicles VMI computer. This allows for more amperage to draw the Powerkneel up allowing the up-limit switch to be tripped consistently. If the up limit switch is not engaged, a vehicle may not come out of park or the conversion may not operate properly next time it is deployed
A18010H
Servicenews article - We?re getting reports of the information display switching from the selected display to engine oil life by itself. So far, our investigation hasn?t shown any mechanical or electrical problems, so, to avoid unneeded troubleshooting and repair, a little dealer/customer education may be in order.
A17120G
Servicenews Article - Anytime you release the rear latches on the second-row outer seats, make sure the seats are securely latched when you put the seats back into position. This is particularly important when doing S/B 16-108, Safety Recall: Second Row (Both Outer) Seats, which requires removal of the second-row outer seats to install bracket and spring kits.
ATS171105
Techline summary article - We?re currently looking at an issue that when connected to Bluetooth® HandsFreeLink® using an iPhone with iOS 11, Pandora doesn?t work on the On Demand Multi-Use Display? (ODMD). We think this may be due to some changes made to the Bluetooth stack on iOS 11.
ATS171103
Techline summary article - We?re currently looking at an issue that when connected to Bluetooth® HandsFreeLink® using an iPhone with iOS 11, there?s no phonebook showing up on the On Demand Multi-Use Display? (ODMD).
APaS09282017903
Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2011-2014 Odysseys & Pilots in Taffeta White with a customer complaint of the paint on roof peeling. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
A17-031
Service bulletin - The second-row center seat cup holder is loose or broken. The cup holder is coming out from the center seat due to insufficient strength of the hooks and clips that secure the tray to the seat frame.
ATS161105
Tech line summary article - We?re getting reports of the information display switching from the selected display to engine oil life by itself. So far, our investigation hasn?t shown any mechanical or electrical problems, so, to avoid unneeded troubleshooting and repair, a little dealer/customer education may be in order.
APaS07102017903
Dealer message - American Honda (AHM) is investigating certain 2011-2016 Odysseys with a customer complaint of the sliding door inop. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APaS06222017903
Dealer message - American Honda (AHM) is investigating certain 2011-2016 Odysseys with a customer complaint of the sliding door inop. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
Followup Notific
Customer letter - Our records indicate that a PRODUCT UPDATE has not been completed on this vehicle; refer to the address card for the affected VIN. On some 2011?14 Odyssey vehicles, the trailer hitch weight was not properly calculated into the gross axle weight rating (GAWR) on the vehicle certification label. This can create a situation where the vehicle exceeds the indicated gross axle weight rating.
APaS05182017902
Dealer message - American Honda (AHM) is investigating certain 2011-2016 Odysseys with a customer complaint of the sliding door inop. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATS160715
TECHLINE SUMMARY ARTICLE - IF THE ENGINE IS OVERHEATING AND THERES ENGINE OIL MIXED IN THE COOLANT RESERVOIR, CHANCES ARE THE CYLINDER HEAD MAY BE CRACKED. A CRACK MAY FORM UNDER THE FRONT AND/OR REAR CAMSHAFT AT THE JOURNALS AND IS A RARE OCCURRENCE.
APAS11282016901
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2011-2016 ODYSSEYS WITH A CUSTOMER COMPLAINT OF THE 2ND ROW SEAT BOTTOM ADJUSTERS NOT LOCKING, ALLOWING THE SEAT TO SLIDE BACKWARD AND FORWARD. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
A16110B
SERVICE NEWS ARTICLE - SOMETHING TO KEEP IN MIND: AFTERMARKET RADAR DETECTORS MAY INTERFERE WITH THE GPS ANTENNA MOUNTED BEHIND THE INSTRUMENT PANEL. A COMMON ISSUE THATS BEEN REPORTED FROM THIS INTERFERENCE IS THE VEHICLE POSITION (VP) ICON ISNT IN THE RIGHT SPOT ON THE NAVIGATION SCREEN.
A16-035
SERVICE BULLETIN - A CREAK IS HEARD FROM THE BASE OF THE B-PILLAR WHEN DRIVING ON UNEVEN SURFACES OR DURING ACCELERATION AND BRAKING. THE SHEET METAL HAS A TOUCH POINT DEEP WITHIN THE BASE OF THE B-PILLAR.
APAS11022016903
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2011-2016 ODYSSEYS WITH A CUSTOMER COMPLAINT OF THE 2ND ROW SEAT BOTTOM ADJUSTERS NOT LOCKING, ALLOWING THE SEAT TO SLIDE BACKWARD AND FORWARD. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
APAS10212016902
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2013 CIVICS WITH A CUSTOMER COMPLAINT OF THE STARTER NOT STARTING INTERMITTENTLY. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO INSPECT THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
APAS10212016903
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2011-2016 ODYSSEYS WITH A CUSTOMER COMPLAINT OF THE 2ND ROW SEAT BOTTOM ADJUSTERS NOT LOCKING, ALLOWING THE SEAT TO SLIDE BACKWARD AND FORWARD. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
APAS10032016903
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2011-2016 ODYSSEYS WITH A CUSTOMER COMPLAINT OF THE 2ND ROW SEAT BOTTOM ADJUSTERS NOT LOCKING, ALLOWING THE SEAT TO SLIDE BACKWARD AND FORWARD. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
A14016
SERVICE BULLETIN - IN BELOW-FREEZING WEATHER, THERE IS A POP OR CLUNK FROM THE FRONT OF THE VEHICLE WHILE GOING OVER A BUMP. THE FRONT BUMP STOPS HAVE LOOSENED AND ARE MOVING INSIDE THE TOP MOUNTING CAP.
APAS09212016902
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2011-2016 ODYSSEYS WITH A CUSTOMER COMPLAINT OF THE 2ND ROW SEAT BOTTOM ADJUSTERS NOT LOCKING, ALLOWING THE SEAT TO SLIDE BACKWARD AND FORWARD. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
APAS08312016902
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2011-2016 ODYSSEYS WITH A CUSTOMER COMPLAINT OF THE 2ND ROW SEAT BOTTOM ADJUSTERS NOT LOCKING, ALLOWING THE SEAT TO SLIDE BACKWARD AND FORWARD. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
A16063
SERVICE BULLETIN - THE POWER TAILGATE WONT OPEN IN TEMPERATURES NEAR FREEZING OR COLDER, BUT WILL OPEN IN WARMER TEMPERATURES. THE CAUSE IS THE POWER TAILGATE OUTER HANDLE SWITCH DOESNT WORK IN COLD WEATHER.
APAS08162016901
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2011-2016 ODYSSEYS WITH A CUSTOMER COMPLAINT OF THE 2ND ROW SEAT BOTTOM ADJUSTERS NOT LOCKING, ALLOWING THE SEAT TO SLIDE BACKWARD AND FORWARD. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
A16060
SERVICE BULLETIN - A JUDDER FROM THE TORQUE CONVERTER LOCK-UP CLUTCH MAY BE FELT WHILE DRIVING BETWEEN 20 AND 60MPH. THE PROBLEM IS TYPICALLY DIAGNOSED AS A BAD TORQUE CONVERTER. AMERICAN HONDA INVESTIGATED THE JUDDER AND FOUND THAT THE TORQUE CONVERTER WAS NOT CAUSING THE JUDDER; RATHER, IT WAS CAUSED BY DETERIORATED TRANSMISSION FLUID.
AMV160803
TECH2TECH VIDEO - CREAK FROM THE B-PILLAR. PLEASE ADVISE IF YOU WOULD LIKE A COPY OF THE VIDEO SENT TO YOU ON A THUMB DRIVE OR DVD.
APAS07142016901
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2011-2016 ODYSSEYS WITH A CUSTOMER COMPLAINT OF THE 2ND ROW SEAT BOTTOM ADJUSTERS NOT LOCKING, ALLOWING THE SEAT TO SLIDE BACKWARD AND FORWARD. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
ATS160706
TECHLINE SUMMARY ARTICLE - ARE YOU HEARING A CREAK FROM THE BASE OF THE B-PILLAR WHEN DRIVING ON UNEVEN SURFACES OR WHEN ACCELERATING OR BRAKING? THIS NOISE MAY BE CAUSED BY A SHEET METAL TOUCH POINT IN THE BASE OF THE B-PILLAR.
A16060H
SERVICE NEWS ARTICLE - WHILE DRIVING UNDER STEADY CRUISE (BETWEEN 30 AND 65 MPH) OR LIGHT ACCELERATION, DOES THE ENGINE INTERMITTENTLY RATTLE OR RUNS ROUGH WITH THE MIL BLINKING? SINCE THESE DRIVING CONDITIONS ARE LIKELY TO ACTIVATE VCM OPERATION, THE PROBABLE REASON FOR THESE SYMPTOMS IS STICKING VCM ROCKER ARMS.
A-PAS-06212016-9
DEALER MESSAGE - AHM IS INVESTIGATING CERTAIN 2011-2016 ODYSSEYS WITH A CUSTOMER COMPLAINT OF THE 2ND ROW SEAT BOTTOM ADJUSTERS NOT LOCKING, ALLOWING THE SEAT TO SLIDE BACKWARD AND FORWARD. PLEASE SEND SPECIFIC PARTS TO AHM PRIOR TO ATTEMPTING A REPAIR OF ANY KIND.
A-PAS-06022016-9
DEALER MESSAGE - AHM IS INVESTIGATING CERTAIN VEHICLES WITH A CUSTOMER COMPLAINT OF THE 2ND ROW SEAT BOTTOM ADJUSTERS NOT LOCKING, ALLOWING THE SEAT TO SLIDE BACKWARD AND FORWARD. PLEASE SEND SPECIFIC PARTS TO AHM PRIOR TO ATTEMPTING A REPAIR OF ANY KIND.
A-PAS05122016901
DEALER MESSAGE - AHM IS INVESTIGATING CUSTOMER COMPLAINT OF THE 2ND ROW SEAT BOTTOM ADJUSTERS NOT LOCKING, ALLOWING THE SEAT TO SLIDE BACKWARD AND FORWARD. PRIOR TO ATTEMPTING A REPAIR OF ANY KIND, PLEASE FORWARD THE SUSPECT PARTS TO AHM.
APS05032016-902
DEALER MESSAGE - AHM IS INVESTIGATING CUSTOMER COMPLAINT OF THE PAINT ON THE ROOF PEELING ON WHITE DIAMOND PEARL VEHICLES. PLEASE CONTACT AHM FOR INSPECTION PRIOR TO ATTEMPTING A REPAIR OF ANY KIND.
033823
Honda Job Aid - Power Sliding Door Troubleshooting.
A-PAS-03292016-9
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2014-2016 ODYSSEYS & 2014-2015 PILOTS WITH CUSTOMER COMPLAINT OF VIBRATION IN THE STEERING WHEEL WHILE BRAKING. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
Honda Service
American Honda (AHM) is investigating certain 2014-2016 Odysseys & 2014-2015 Pilots with customer complaint of vibration in the steering wheel while braking. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
RFP 14-16
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
AJA48014
JOB AID - DO YOU HAVE AN ODYSSEY IN YOUR SHOP THAT HAS A POWER SLIDING DOOR THAT WONT OPEN OR CLOSE BY USING THE FOLLOWING? POWER SLIDING DOOR MAIN SWITCH ON THE DASH KEYLESS TRANSMITTER B-PILLAR SWITCH (IF EQUIPPED) EITHER INSIDE OR OUTSIDE DOOR HANDLE CONNECT THE HDS TO THE VEHICLE. USING THE INFORMATION FROM THE POWER SLIDING DOOR DATA LIST, FOLLOW THE STEPS IN THE FLOWCHART BELOW TO TROUBLESHOOT THE PROBLEM.
AJA48014-03382
Do you have an Odyssey in your shop that has a power sliding door that wont open or close by using the following? Power sliding door main switch on the dash Keyless transmitter B-pillar switch (if equipped) Either inside or outside door handle Connect the HDS to the vehicle. Using the information from the power sliding door data list, follow the steps in the flowchart below to troubleshoot the problem.
JW5-00020414
On some 2011-2014 Odyssey vehicles, the trailer hitch weight was not properly calculated into the gross axle weight rating (GAWR) on the vehicle certification label. This can create a situation where the vehicle exceeds the indicated gross axle weight rating.
03382
Do you have an Odyssey in your shop that has a power sliding door that won?t open or close by using the following? ? Power sliding door main switch on the dash ? Keyless transmitter ? B-pillar switch (if equipped) ? Either inside or outside door handle Connect the HDS to the vehicle. Using the information from the power sliding door data list, follow the steps in the flowchart below to troubleshoot the problem.
16003 JW5
On some 2011-14 Odyssey vehicles, the trailer hitch weight was not properly calculated into the gross axle weight rating (GAWR) on the vehicle certification label. This can create a situation where the vehicle exceeds the indicated gross axle weight rating.
16003
The trailer hitch weight was not properly calculated into the gross axle weight rating (GAWR) on the vehicle certification label. This can create a situation where the vehicle exceeds the indicated gross axle weight rating.
A-PAS-02162016-9
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2014-2016 ODYSSEYS & 2014-2015 PILOTS WITH CUSTOMER COMPLAINT OF VIBRATION IN THE STEERING WHEEL WHILE BRAKING. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
DLR-02-16-2016
Background American Honda (AHM) is investigating certain 2014-2016 Odysseys & 2014-2015 Pilots with customer complaint of vibration in the steering wheel while braking. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
HONDA RFP 14-16
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Odyssey and Pilo
American Honda (AHM) is investigating certain 2014-2016 Odysseys & 2014-2015 Pilots with customer complaint of vibration in the steering wheel while braking. To fully understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
A-PO-02112016-30
DEALER MESSAGE - ON JANUARY 23, 2016, AMERICAN HONDA ANNOUNCED TWO PRODUCT UPDATES FOR 480,893 MODEL YEAR 2011-14 ODYSSEY AND 130,219 MODEL YEAR 2015 ODYSSEY VEHICLES TO UPDATE THE VEHICLE CERTIFICATION LABEL AND REPLACE, AS APPLICABLE PER MODEL YEAR, THE CURRENT OWNERS MANUAL BOOKLET OR CD AND OWNERS GUIDE.
16-003
SERVICE BULLETIN - THE TRAILER HITCH WEIGHT WAS NOT PROPERLY CALCULATED INTO THE GROSS AXLE WEIGHT RATING (GAWR) ON THE VEHICLE CERTIFICATION LABEL. THIS CAN CREATE A SITUATION WHERE THE VEHICLE EXCEEDS THE INDICATED GROSS AXLE WEIGHT RATING.
DLR MSG - HONDA
DEALER MESSAGE - TODAY, JANUARY 23, 2016, AMERICAN HONDA IS ANNOUNCING TWO PRODUCT UPDATES FOR 480,893 MODEL YEAR 2011-14 AND 130,219 MODEL YEAR 2015 ODYSSEY VEHICLES TO UPDATE THE VEHICLE CERTIFICATION LABEL AND REPLACE, AS APPLICABLE PER MODEL YEAR, THE CURRENT OWNERS MANUAL BOOKLET OR CD AND OWNERS GUIDE.
SB-16-003 03049
BACKGROUND There is a software problem within the audio-navigation unit that may cause the display screen, including any video images, to go blank and the unit to stop working.
A13-095
SERVICE BULLETIN - THE MIL COMES ON WITH DTC P0404 (EGR VALVE CIRCUIT RANGE/PERFORMANCE PROBLEM) RESULTING FROM EXTENDED DRIVING, THE PCM MAY COMMAND EXCESSIVELY HIGH LIFT EGR VALUES THAT MAY DAMAGE AN INTERNAL COMPONENT IN THE EGR VALVE.
A16-005
SERVICE BULLETIN - MULTIPLE INDICATORS COME ON WITH VSA DTC 81-1 (MODULATOR-CONTROL UNIT INTERNAL CIRCUIT MALFUNCTION) AND/OR VSA DTC 61-1 (MODULATOR-CONTROL UNIT POWER SOURCE CIRCUIT (IG) LOW VOLTAGE) SET. THIS RESULTS FROM VSA SOFTWARE SENSITIVITY TO LOW BATTERY VOLTAGE.
SERVICE BULLETIN
SERVICE BULLETIN - ONE OR MORE OF THE FUNCTION BUTTONS AROUND THE CENTER SWITCH PANEL DIAL (PHONE, MENU, BACK, SETTINGS, ETC.) ARE STICKING. THE CENTER SWITCH PANEL IS DEFORMED OR IS NOT CENTERED IN THE AUDIO UNIT PANEL.
A15-002 - 8-21-1
SERVICE BULLETIN - THE VEHICLE MAY HAVE ONE OR MORE OF THE FOLLOWING SOFTWARE BUGS: WHEN IN XM MODE, THE AUDIO UNIT TURNS OFF AFTER MAKING AN HFL CALL. THERE IS NO SOUND OR THERE IS STATIC IN THE REAR HEADPHONES (BOTH WIRED AND WIRELESS). WHEN IN XM MODE, THE XM RADIO INFORMATION ON THE CENTER DISPLAY DOES NOT MATCH THE TOUCH SCREEN. THE INFO/SETTING SCREEN FLASHES AFTER USING LANEWATCH. THE HFL DELETES SAVED SPEED DIAL INFORMATION AND VOICE TAGS. THE AUDIO-NAVIGATION SYSTEM REBOOTS WHEN A CUSTOMERS CD IS INSERTED. THE HFL SYSTEM REBOOTS WHEN TRYING TO PLACE A CALL USING A NAME THAT CONTAINS A NON-ALPHANUMERIC CHARACTER. THE REVERSE CAMERA IMAGE STAYS ON AFTER SHIFTING OUT OF REVERSE. IMID GOES BLANK WHILE PARALLEL PARKING.
DLR MSG - RFP -
DEALER MESSAGE - AMERICAN HONDA (AHM)IS INVESTIGATING CERTAIN 2014-2015 ODYSSEYS WITH A CUSTOMER REPORTING A LOOSE OR MISSING SIDE MIRROR PARTS. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
AER15060A
ENGINEERING REQUEST - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2014-2015 ODYSSEYS WITH A CUSTOMER REPORTING A LOOSE OR MISSING SIDE MIRROR PARTS. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT SPECIFIC PARTS FROM THE VEHICLE PRIOR TO YOU ATTEMPTING A REPAIR OF ANY KIND.
Service Bulletin
Service bulletin - There is a hard downshift or clunk around 6-13 mph, often experienced when slowing down and accelerating at slow speeds or from a rolling stop. Under certain conditions, the PCM A/T software settings may cause the issue.
DLR MSG - RFV -
Dealer message - American Honda (AHM) is investigating certain 2013-2014 Odysseys & Pilots with a complaint of the power tailgate inoperable. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to your attempting a repair of any kind.
DLR MSG - RFV (R
Dealer message - American Honda (AHM) is investigating certain 2013-2014 Odysseys & Pilots with a complaint of the power tailgate inoperable. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to your attempting a repair of any kind.
14-038
HONDA ODYSSEY: FRONT BRAKE CALIPER MAY BE CAUSING SCREECHING, RUBBING OR GRINDING NOISE ON SOME 2014 MODELS. *LJ
DLR MSG - RFI -
Dealer message - American Honda (AHM)is investigating certain 2013-2014 Odysseys, Pilots & Ridgelines with a complaint of steering wheel vibration due to wheel/tire imbalance. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to your attempting a repair of any kind.
DLR MSG - Safety
Dealer message - On April 4, 2014 American Honda notified NHTSA of a Stop Sale order and Safety Recall for some 2014 Odyssey vehicles. Any new or used vehicles in dealer stock must be repaired prior to sale per S/B 14-020, Safety Recall: 2014 Odyssey Right (Passenger?s) Side Curtain Airbag.
IN-04-18-14
HONDA: SOME VEHICLES MAY HAVE A MALFUNCTION WITH THE POWER SLIDING DOORS DETACHING FROM THE ROLLERS. THE MANUFACTURER WOULD LIKE TO INSPECT THE VEHICLE BEFORE ATTEMPTING ANY REPAIRS. *JS
IN-RFV-4-18
HONDA: SOME VEHICLES MAY HAVE A MALFUNCTION WITH THE POWER SLIDING DOORS DETACHING FROM THE ROLLERS. THE MANUFACTURER WOULD LIKE TO INSPECT THE VEHICLE BEFORE ATTEMPTING ANY REPAIRS. (ZONE 6) *JS
SB-RFV-14
HONDA: SOME VEHICLES MAY HAVE A MALFUNCTION WITH THE POWER SLIDING DOORS DETACHING FROM THE ROLLERS. THE MANUFACTURER WOULD LIKE TO INSPECT THE VEHICLE BEFORE ATTEMPTING ANY REPAIRS. (ZONE 7) *JS
DLR MSG - 2014 O
Dealer message - On April 4, 2014 American Honda will notify NHTSA of a Stop Sale order and Safety Recall for some 2014 Odyssey vehicles. Any new or used vehicles in dealer stock must be repaired per S/B 14-020, Safety Recall: 2014 Odyssey Right (Passenger?s) Side Curtain Airbag prior to sale.
IN-18-14-04
HONDA: AT TIME OF PRODUCTION, RIGHT PASSENGER'S SIDE CURTAIN AIRBAG SHORTING TERMINAL WAS DAMAGED AND WILL PREVENT SIDE AIRBAG CURTAIN FROM DEPLOYING AT TIME OF COLLISION. MODEL 2014 ODYSSEY. *PE
SR-14-020
HONDA: SAFETY RECALL REGARDING THE RIGHT PASSENGER SIDE CURTAIN AIRBAG SHORTING TERMINAL THAT WAS DAMAGE, DURING ASSEMBLY, WILL PREVENT CURTAIN SIDE AIRBAG TO DEPLOY. MODEL 2014 ODYSSEY. *PE
SB-13-063
HONDA: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. INFORMATION REGARDING THE INSTALLATION, INCORRECTLY, OF EMBLEM ON REAR TAILGATE OF PASSENGER SIDE, ON SOME VEHICLES. MODEL 2014 ODYSSEY. *PE
HSN-1305
HONDA: THE ENGINE SHUTS OFF, POWER ON, BUT IN ACCESSORY; NEVER USE CONVENTIONAL WHEEL & TIRE ASSEMBLIES ON PAX VEHICLES; MIL ON AFTER THROTTLE BODY CLEANING OR REPLACEMENT; S/M FIX BRAKE SYSTEM BLEEDING, DIALOGUE FOR DVD SURROUND SOUND FROM FRONT SPEAKERS ONLY. VARIOUS MODELS AND MODEL YEARS. *PE
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.