ONL6AX022025A
Other
Owner Notification Letter - Under certain circumstances, after coming to a stop and the idle stop feature engaging, your vehicle may not automatically restart.
Vehicle report
2020 HONDA ODYSSEY
Service bulletins
181 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
ATI&01302025901
Other
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2022 Odysseys with a customer complaint of the power sliding door not opening or closing under its own power. To better understand the cause of this condition, AHM would like to collect certain parts from the vehicle prior to you attempting a repair of any kind.
ATI&01152025908
Other
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2022 Odysseys with a customer complaint of the power sliding door not opening or closing under its own power. To better understand the cause of this condition, AHM would like to collect certain parts from the vehicle prior to you attempting a repair of any kind.
ATI&01022025905
Other
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2022 Odysseys with a customer complaint of the power sliding door not opening or closing under its own power. To better understand the cause of this condition, AHM would like to collect certain parts from the vehicle prior to you attempting a repair of any kind.
ATI&12022024906
Other
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2022 Odysseys with a customer complaint of the power sliding door not opening or closing under its own power. To better understand the cause of this condition, AHM would like to collect certain parts from the vehicle prior to you attempting a repair of any kind.
ATI&11052024907
Other
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2022 Odysseys with a customer complaint of the power sliding door not opening or closing under its own power. To better understand the cause of this condition, AHM would like to collect certain parts from the vehicle prior to you attempting a repair of any kind.
ATI&10212024912
Other
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2022 Odysseys with a customer complaint of the power sliding door not opening or closing under its own power. To better understand the cause of this condition, AHM would like to collect certain parts from the vehicle prior to you attempting a repair of any kind.
ATI&10072024907
Other
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2022 Odysseys with a customer complaint of the power sliding door not opening or closing under its own power. To better understand the cause of this condition, AHM would like to collect certain parts from the vehicle prior to you attempting a repair of any kind.
ATI&09202024902
Other
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2022 Odysseys with a customer complaint of the power sliding door not opening or closing under its own power. To better understand the cause of this condition, AHM would like to collect certain parts from the vehicle prior to you attempting a repair of any kind.
ATI&09122024903
Other
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2022 & 2024 Odysseys with a customer complaint of the power sliding door not opening or closing under its own power. To better understand the cause of this condition, AHM would like to collect certain parts from the vehicle prior to you attempting a repair of any kind.
ATI&08072024902
Other
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2022 & 2024 Odysseys with a customer complaint of the power sliding door not opening or closing under its own power. To better understand the cause of this condition, AHM would like to collect certain parts from the vehicle prior to you attempting a repair of any kind.
ATI&08062024906
Other
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement.
ATI&07232024905
Other
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2022 & 2024 Odysseys with a customer complaint of the power sliding door not opening or closing under its own power. To better understand the cause of this condition, AHM would like to collect certain parts from the vehicle prior to you attempting a repair of any kind.
ATI&07222024906
Other
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement. If you have a vehicle that match the qualifiers listed below, AHM requests to have the photos of the lock ring & the low-pressure fuel pump flange taken & sent to TIS (click HERE for example photos).
A24-085
Service Bulletin/Repair Instructions
Service Bulletin - MIL flashes and vehicle will not accelerate, low power. After cycling the ignition, the symptom does not return with no stored DTCs. This issue is more common in regions with cold weather (specifically near or below freezing temperatures). Usually after a long drive (around 2 hours) and accelerating while cornering.
ATI&07082024905
Other
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2022 & 2024 Odysseys with a customer complaint of the power sliding door not opening or closing under its own power. To better understand the cause of this condition, AHM would like to collect certain parts from the vehicle prior to you attempting a repair of any kind.
ATI&07052024901
Other
Dealer Message - Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement.
ATI&06042024902
Other
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2022 & 2024 Odysseys with a customer complaint of the power sliding door not opening or closing under its own power. To better understand the cause of this condition, AHM would like to collect certain parts from the vehicle prior to you attempting a repair of any kind.
ATI&06032024903
Other
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement.
ATI&05212024901
Other
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2022 & 2024 Odysseys with a customer complaint of the power sliding door not opening or closing under its own power. To better understand the cause of this condition, AHM would like to collect certain parts from the vehicle prior to you attempting a repair of any kind.
ATI&05062024901
Other
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2022 & 2024 Odysseys with a customer complaint of the power sliding door not opening or closing under its own power. To better understand the cause of this condition, AHM would like to collect certain parts from the vehicle prior to you attempting a repair of any kind.
ATI&05032024907
Other
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement. If you have a vehicle that match the qualifiers listed below, AHM requests to have the photos of the lock ring & the low-pressure fuel pump flange taken & sent to TIS.
A24040A
Other
Service NewsDue to On-Board Diagnostic (OBD) regulation change starting with 2019 vehicles, American Honda’s Variable Valve Timing and Lift Electronic Control (VTEC) On-Board Diagnostic monitors are now included in the EGR/VVT OBD Monitor Readiness status group. Due to some customer’s driving patterns, they may not drive in the fashion needed to operate the VTEC (EGR/VVT) that only operates above 5,350 rpm to run the OBD monitoring. Therefore, the EGR/VVT OBD monitor group readiness status is not set to “Complete” when the customer presents their vehicle to a Smog Check station for inspection.
ATI&04152024903
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement. If you have a vehicle that match the qualifiers listed below, AHM requests to have the photos of the lock ring & the low-pressure fuel pump flange taken & sent to TIS (click HERE for example photos).
ATI&03262024903
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement. If you have a vehicle that match the qualifiers listed below, AHM requests to have the photos of the lock ring & the low-pressure fuel pump flange taken & sent to TIS (click HERE for example photos).
ATI&03212024906
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2024 Odysseys with a customer complaint of front damper squeaking or creaking noise while driving over bumps. The noise maybe more pronounced while driving slowly over small bumps after heavy rain or a car wash. To better understand the cause of this condition, AHM would like to collect parts from the vehicle prior to you attempting a repair of any kind.
ATI&03102024901
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement. If you have a vehicle that match the qualifiers listed below, AHM requests to have the photos of the lock ring & the low-pressure fuel pump flange taken & sent to TIS (click HERE for example photos).
ATI&02292024907
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2024 Odysseys with a customer complaint of front damper squeaking or creaking noise while driving over bumps. The noise maybe more pronounced while driving slowly over small bumps after heavy rain or a car wash. To better understand the cause of this condition, AHM would like to collect parts from the vehicle prior to you attempting a repair of any kind.
ATI&02142024907
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2024 Odysseys with a customer complaint of front damper squeaking or creaking noise while driving over bumps. The noise maybe more pronounced while driving slowly over small bumps after heavy rain or a car wash. To better understand the cause of this condition, AHM would like to collect parts from the vehicle prior to you attempting a repair of any kind.
ATI&02072024902
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2016-2020 Civics, 2017-2020 CR-Vs, & 2018-2020 Odysseys that have been diagnosed to be in need of the low-pressure fuel pump, fuel strainer, fuel meter or fuel tank replacement. If you have a vehicle that match the qualifiers listed below, AHM requests to have the photos of the lock ring & the low-pressure fuel pump flange taken & sent to TIS (click HERE for example photos).
ATI&01312024901
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2024 Odysseys with a customer complaint of front damper squeaking or creaking noise while driving over bumps. The noise maybe more pronounced while driving slowly over small bumps after heavy rain or a car wash. To better understand the cause of this condition, AHM would like to collect parts from the vehicle prior to you attempting a repair of any kind.
ONL6AX01102024A
Service Bulletin/Repair Instructions
Owner Notification Letter - Under certain circumstances, after coming to a stop and the idle stop feature engaging, your vehicle may not automatically restart.
ATI&01022024907
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2024 Odysseys with a customer complaint of the fuel door not opening when pressed. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
A23-091
Service Bulletin/Repair Instructions
Service Bulletin - Due to variations in the purge control solenoid valve spring, the valve wears unevenly and intermittently sticks. This may result in setting DTC P0441 (Evaporative Emission (EVAP) System Purge Flow Malfunction).
ATI&11272023909
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2024 Odysseys with a customer complaint of the fuel door not opening when pressed. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
A23-008
Service Bulletin/Repair Instructions
Service Bulletin - Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart. Typically, the customer can immediately restart the vehicle by selecting Park and pushing the ENGINE START/STOP button.
ABOM11102023902
Service Bulletin/Repair Instructions
Dealer Message - Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart. Typically, the customer can immediately restart the vehicle by selecting Park and pushing the ENGINE START/STOP button.
ATI&11062023905
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2024 Odysseys with a customer complaint of the fuel door not opening when pressed. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&10232023903
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2024 Odysseys with a customer complaint of the fuel door not opening when pressed. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&10022023905
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in âunlockâ setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&09182023902
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in âunlockâ setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&09012023902
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in âunlockâ setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&08172023901
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in âunlockâ setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&08072023901
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Odysseys with a customer complaint of the power sliding door motor inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&08012023902
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in âunlockâ setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
A23-027
Service Bulletin/Repair Instructions
Service Bulletin - Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart. Typically, the customer can immediately restart the vehicle by selecting Park and pushing the ENGINE START/STOP button.
ATI&07242023908
Service Bulletin/Repair Instructions
Dealer Message -American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Odysseys with a customer complaint of the power sliding door motor inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&07172023902
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in âunlockâ setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&07102023905
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Odysseys with a customer complaint of the power sliding door motor inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&06302023902
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in âunlockâ setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&06162023901
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Odysseys with a customer complaint of the power sliding door motor inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&06152023902
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in âunlockâ setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&06022023907
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Odysseys with a customer complaint of the power sliding door motor inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&05312023901
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in âunlockâ setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&05302023904
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Odysseys with a customer complaint of the power sliding door motor inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&05182023903
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Odysseys with a customer complaint of the power sliding door motor inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&05162023905
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Odysseys with a customer complaint of the fuel door inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&05152023908
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Odysseys, Passports, Pilots, & Ridgelines with a customer complaint of the door handle not operating from the inner door handle or not being able to lock the vehicle using the inner handle button. Customer may also complain of the child lock remaining locked/enabled while in âunlockâ setting. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APOC05102023901
Service Bulletin/Repair Instructions
Dealer Message - American Honda is requesting a parts inspection for only 76253-THR-A12 - MIRROR SET, L. Check your current inventory and return any inventory of these parts to American Honda immediately that are missing the 2 silver tabs/clips. They tabs/clips may be loose in the package.
ATI&05042023902
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Odysseys with a customer complaint of the power sliding door motor inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&05022023903
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Odysseys with a customer complaint of the fuel door inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&04202023902
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Odysseys with a customer complaint of the power sliding door motor inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&04182023903
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Odysseys with a customer complaint of the fuel door inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
A23-023
Service Bulletin/Repair Instructions
Service Bulletin - The engine will not crank on initial startup after precipitation and sub-freezing temperatures. Water can enter the starter motor, and when temperatures drop below freezing, the water will freeze inside the starter motor. This will prevent the starter from cranking the engine.
ATI&04032023902
Service Bulletin/Repair Instructions
Dealer Message - Honda is searching for certain 2019 - 2023 Odysseys with a customer complaint of the fuel door inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&03282023902
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2020-2022 Accords, CR-Vs, Odysseys, Passports, Pilots, Ridgelines, 2020 Fits, 2020-2021 Civic Hatchbacks, 2020-2023 Civic Sedans/Coups with a customer complaint of the Check Engine Light (CEL) on & the DTC P0087 (Fuel Rail Pressure Too Low [Loss of Fuel Pressure]) stored. In some cases, the customer may also experience such conditions as engine hard to start, no start or start & stumble in conjunction with CEL. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&03202023902
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2023 Odysseys with a customer complaint of the fuel door inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&03132023905
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2020-2022 Accords, CR-Vs, Odysseys, Passports, Pilots, Ridgelines, 2020 Fits, 2020-2021 Civic Hatchbacks, 2020-2023 Civic Sedans/Coups with a customer complaint of the Check Engine Light (CEL) on & the DTC P0087 (Fuel Rail Pressure Too Low [Loss of Fuel Pressure]) stored. In some cases, the customer may also experience such conditions as engine hard to start, no start or start & stumble in conjunction with CEL. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&01032023907
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2020-2022 Accords, CR-Vs, Odysseys, Passports, Pilots, Ridgelines, 2020 Fits, 2020-2021 Civic Hatchbacks, 2020-2023 Civic Sedans/Coups with a customer complaint of the Check Engine Light (CEL) on & the DTC P0087 (Fuel Rail Pressure Too Low [Loss of Fuel Pressure]) stored. In some cases, the customer may also experience such conditions as engine hard to start, no start or start & stumble in conjunction with CEL. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&12132022903
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2020-2021 Accords, CR-Vs & Odysseys with a customer complaint of the Check Engine Light (CEL) on & the DTC P0087 (Fuel Rail Pressure Too Low [Loss of Fuel Pressure]) stored. In some cases, the customer may also experience such conditions as engine hard to start, no start or start & stumble in conjunction with CEL. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&11282022904
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2020-2021 Accords, CR-Vs & Odysseys with a customer complaint of the Check Engine Light (CEL) on & the DTC P0087 (Fuel Rail Pressure Too Low [Loss of Fuel Pressure]) stored. In some cases, the customer may also experience such conditions as engine hard to start, no start or start & stumble in conjunction with CEL. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&10252022903
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2020-2021 Accords, CR-Vs & Odysseys with a customer complaint of the Check Engine Light (CEL) on & the DTC P0087 (Fuel Rail Pressure Too Low [Loss of Fuel Pressure]) stored. In some cases, the customer may also experience such conditions as engine hard to start, no start or start & stumble in conjunction with CEL. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&10062022901
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2020-2021 Accords, CR-Vs & Odysseys with a customer complaint of the Check Engine Light (CEL) on & the DTC P0087 (Fuel Rail Pressure Too Low [Loss of Fuel Pressure]) stored. In some cases, the customer may also experience such conditions as engine hard to start, no start or start & stumble in conjunction with CEL. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
A22-027
Service Bulletin/Repair Instructions
Service Bulletin - Audio sound will stop and No Audio Connection message appears in the audio display. NOTE: This is not related to MOST Ring break conditions. "Service Bulletin - Audio sound will stop and No Audio Connection message appears in the audio display. NOTE: This is not related to MOST Ring break conditions."
ATI&09152022903
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2020-2021 Accords, CR-Vs & Odysseys with a customer complaint of the Check Engine Light (CEL) on & the DTC P0087 (Fuel Rail Pressure Too Low [Loss of Fuel Pressure]) stored. In some cases, the customer may also experience such conditions as engine hard to start, no start or start & stumble in conjunction with CEL. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&08262022901
Service Bulletin/Repair Instructions
Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2020-2021 Accords, CR-Vs & Odysseys with a customer complaint of the Check Engine Light (CEL) on & the DTC P0087 (Fuel Rail Pressure Too Low [Loss of Fuel Pressure]) stored. In some cases, the customer may also experience such conditions as engine hard to start, no start or start & stumble in conjunction with CEL. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
A22-001
Service Bulletin/Repair Instructions
Service bulletin - On February of 2022, the 3G network will no longer support the in-vehicle services that the vehicle has previously supported. As of August 23, 2022, the Product Improvement Campaign has ended. The TCU can no longer be updated using Over The Air updates. If the customer needs to restore TCU services, the only option is to replace the TCU. This would be done as a customer pay repair.
A22-018
Service Bulletin/Repair Instructions
Service bulletin - After powering open, the tailgate either slowly sags down or the power tailgate control unit sounds a warning tone before powering the tailgate closed. The right tailgate spring internal damper is damaged and does not have sufficient pressure to support the tailgate.
A22-010
Service Bulletin/Repair Instructions
Service bulletin - When activating the sliding door power window auto-up feature, the window rolls up halfway and then rolls back down. There could be a pinch detection software compatibility issue between the power window regulator control unit and the rear window switch.
24142_honda_6gb_
Service Bulletin/Repair Instructions
Notice - Our records indicate that a PRODUCT IMPROVEMENT UPDATE has not been completed on this vehicle (Vehicle Identification Number [VIN NUMBER]). The date for updating vehicles was extended from February 22, 2022 to August 22, 2022. As of August 23, 2022, the 3G network will no longer support the in-vehicle services that the vehicle has previously supported. The Telematics Control Unit (TCU) using the Over the Air (OTA) update is required to connect to the VoLTE network to continue communications. Honda strongly recommends updating your vehicle as soon as possible, or risk having to replace the TCU at your cost.
A21100B
Service Bulletin/Repair Instructions
ServiceNews Article - There are several possible causes for the SRS DTC U3000-49 (Internal Failure of the SRS Unit) to be stored. If you can duplicate the DTC, the troubleshooting will take you through the step-by-step process in isolating the faulty component. In most situations, the SRS Unit should be last on the list of components to replace. Here is a quick tip for troubleshooting a faulty seat weight sensor.
ONL6GB01262022
Service Bulletin/Repair Instructions
Owner Notification Letter - On February 22, 2022, the 3G network will no longer support the in-vehicle services that previously were supported for your vehicle. The Telematics Control Unit (TCU) in your vehicle must be updated using the Over the Air (OTA) update to connect to the VoLTE network to continue communications. Honda strongly recommends updating your vehicle as soon as possible. After February 22, 2022, restoring services will require a customer pay TCU replacement performed by a service technician at an authorized dealer.
ABOM01142022
Service Bulletin/Repair Instructions
Dealer Message - Today, January 14, 2022, Honda is announcing a product improvement campaign (PIC) for certain 2018-2020 Odyssey, 2019-2021 Passport, and 2019-2022 Pilot vehicles to update the telematics control unit (TCU) software for an upcoming network service change. Perform an iN VIN status inquiry to determine which units in your inventory are affected.
AATS211101
Service Bulletin/Repair Instructions
Tech Line Summary Article - Customers are reporting the windows roll up partially but stop and roll back down when attempting to close the sliding door windows using the Auto-Up feature. An investigation of the complaint has identified a software compatibility issue between the window switch and window regulator. We are currently working on a fix, but there is currently no recommended repair. Until a repair is made available, advise the customer to close the window using manual operation by lightly pulling up on the switch until the desired position is reached. Also, they should avoid pulling up firmly on the switch to prevent activating automatic operation and the Auto-Up feature.
ATI&11032021902
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Odysseys with a customer complaint of fuel smell and/or MIL on with DTC P0456 (EVAP System Very Small Leak Detected) stored. To better understand the cause of this condition, AHM would like to inspect & collect specific information from the vehicle prior to you attempting a repair of any kind.
ATI&10272021902
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2021 Odysseys with a customer complaint of the fuel door not opening, not closing or the gauge cluster displaying error for fuel lid open when it is actually closed. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ATI&10252021904
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2021 Accords, 2019-2017 Civics, 2017-2021 CR-Vs, 2018-2021 Odysseys & 2018-2021 Pilots with a customer complaint of an unexpected CMBS operation or a brake application. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
ATI&10202021903
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2022 Odysseys with a customer complaint of the auto-up feature failure of the rear sliding door window; the window goes up halfway and falsely reverse downward. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ATI&10112021902
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2021 Odysseys with a customer complaint of the fuel door not opening, not closing or the gauge cluster displaying error for fuel lid open when it is actually closed. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ATI&10052021906
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2021 Accords, 2019-2017 Civics, 2017-2021 CR-Vs, 2018-2021 Odysseys & 2018-2021 Pilots with a customer complaint of an unexpected CMBS operation or a brake application. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
ATI&10052021907
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Odysseys with a customer complaint of fuel smell and/or MIL on with DTC P0456 (EVAP System Very Small Leak Detected) stored. To better understand the cause of this condition, AHM would like to inspect & collect specific information from the vehicle prior to you attempting a repair of any kind.
ATI&10012021902
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2022 Odysseys with a customer complaint of the auto-up feature failure of the rear sliding door window; the window goes up halfway and falsely reverse downward. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ATI&09232021901
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2021 Odysseys with a customer complaint of the fuel door not opening, not closing or the gauge cluster displaying error for fuel lid open when it is actually closed. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
AJA17881
Service Bulletin/Repair Instructions
Job Aid - This job aid contains information on the MOST Bus Network and troubleshooting information for common problems.
ATI&09102021907
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2021 Accords, 2019-2017 Civics, 2017-2021 CR-Vs, 2018-2021 Odysseys & 2018-2021 Pilots with a customer complaint of an unexpected CMBS operation or a brake application. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
ATI&09102021908
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Odysseys with a customer complaint of fuel smell and/or MIL on with DTC P0456 (EVAP System Very Small Leak Detected) stored. To better understand the cause of this condition, AHM would like to inspect & collect specific information from the vehicle prior to you attempting a repair of any kind.
ATI&09072021902
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2022 Odysseys with a customer complaint of the auto-up feature failure of the rear sliding door window; the window goes up halfway and falsely reverse downward. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ATI&08312021901
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2021 Odysseys with a customer complaint of the fuel door not opening, not closing or the gauge cluster displaying error for fuel lid open when it is actually closed. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ATI&08252021907
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2021 Accords, 2019-2017 Civics, 2017-2021 CR-Vs, 2018-2021 Odysseys & 2018-2021 Pilots with a customer complaint of an unexpected CMBS operation or a brake application. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
ATI&08252021908
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Odysseys with a customer complaint of fuel smell and/or MIL on with DTC P0456 (EVAP System Very Small Leak Detected) stored. To better understand the cause of this condition, AHM would like to inspect & collect specific information from the vehicle prior to you attempting a repair of any kind.
ATI&08182021
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2022 Odysseys with a customer complaint of the auto-up feature failure of the rear sliding door window; the window goes up halfway and falsely reverse downward. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ATI&08162021905
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2021 Odysseys with a customer complaint of the fuel door not opening, not closing or the gauge cluster displaying error for fuel lid open when it is actually closed. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ATI&08092021902
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Odysseys with a customer complaint of fuel smell and/or MIL on with DTC P0456 (EVAP System Very Small Leak Detected) stored. To better understand the cause of this condition, AHM would like to inspect & collect specific information from the vehicle prior to you attempting a repair of any kind.
ATI&08092021903
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2021 Accords, 2019-2017 Civics, 2017-2021 CR-Vs, 2018-2021 Odysseys & 2018-2021 Pilots with a customer complaint of an unexpected CMBS operation or a brake application. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
AATS210301
Service Bulletin/Repair Instructions
Tech Line Summary Article - If you have a customer stating their Apple iPhone 12 (all models: iPhone 12, iPhone 12 mini, iPhone 12 Pro, and iPhone 12 Pro Max) does not charge when using the wireless charger, please let them know that we are aware of these concerns and are currently looking into it. Replacing the wireless charger or using another iPhone 12 will not address the customer's concern. Please inform your customer to use a USB charging cord until a repair is available.
ATI&07292021901
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2022 Odysseys with a customer complaint of the auto-up feature failure of the rear sliding door window; the window goes up halfway and falsely reverse downward. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&07292021902
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2021 Odysseys with a customer complaint of the fuel door not opening, not closing or the gauge cluster displaying error for fuel lid open when it is actually closed. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ATI&07222021901
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Odysseys with a customer complaint of fuel smell and/or MIL on with DTC P0456 (EVAP System Very Small Leak Detected) stored. To better understand the cause of this condition, AHM would like to inspect & collect specific information from the vehicle prior to you attempting a repair of any kind.
ATI&07222021902
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2021 Accords, 2019-2017 Civics, 2017-2021 CR-Vs, 2018-2021 Odysseys & 2018-2021 Pilots with a customer complaint of an unexpected CMBS operation or a brake application. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
ATI&07202021902
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Odysseys with a customer complaint of fuel smell and/or MIL on with DTC P0456 (EVAP System Very Small Leak Detected) stored. To better understand the cause of this condition, AHM would like to inspect & collect specific information from the vehicle prior to you attempting a repair of any kind.
A21-013
Service Bulletin/Repair Instructions
Service Bulletin - A loose connection in the MOST bus network is causing a popping or crackling from the speakers or no sound from the audio system. There may also be a Network Loss message and/or display issues.
ATI&07072021903
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2021 Accords, 2019-2017 Civics, 2017-2021 CR-Vs, 2018-2021 Odysseys & 2018-2021 Pilots with a customer complaint of an unexpected CMBS operation or a brake application. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
ATI&07062021
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2021 Odysseys with a customer complaint of fuel smell and/or MIL on with DTC P0456 (EVAP System Very Small Leak Detected) stored. To better understand the cause of this condition, AHM would like to inspect & collect specific information from the vehicle prior to you attempting a repair of any kind.
A21-048
Service Bulletin/Repair Instructions
Service Bulletin - There is a whining, squeak, or squeal type noise coming from the driver's seat frame when adjusting the seat.
A21060B
Service Bulletin/Repair Instructions
ServiceNews Article - If you have a customer stating their Apple iPhone 12 (all models: iPhone 12, iPhone 12 mini, iPhone 12 Pro, and iPhone 12 Pro Max) does not charge when using the wireless charger, let them know that we are aware of these concerns and are currently looking into it. Replacing the wireless charger or using another iPhone 12 will not address the customer's concern. Advise your customer to use a USB charging cord until a repair is available.
ATI&06152021907
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2021 Accords, 2019-2017 Civics, 2017-2021 CR-Vs, 2018-2021 Odysseys & 2018-2021 Pilots with a customer complaint of an unexpected CMBS operation or a brake application. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
ATI&06012021903
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2020 Odysseys with a customer complaint of a vibration/judder in the front brakes when applying the brakes. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS05262021904
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2021 Accords, 2019-2017 Civics, 2017-2021 CR-Vs, 2018-2021 Odysseys & 2018-2021 Pilots with a customer complaint of an unexpected CMBS operation or a brake application. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
APOC05102021
Service Bulletin/Repair Instructions
Dealer Message - On February 18, 2021, American Honda announced a warranty extension for certain 2018-20 Odyssey, 2019-20 Passport, and 2019-20 Pilot vehicles. This warranty extension covers communication issues in the MOST bus network where the vehicle may have popping or crackling from the speakers, no sound from the audio system, a Network Loss message, or display issues.
APaS05032021
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2020 Odysseys with a customer complaint of a vibration/judder in the front brakes when applying the brakes. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS04222021903
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2021 Accords, 2019-2017 Civics, 2017-2021 CR-Vs, 2018-2021 Odysseys & 2018-2021 Pilots with a customer complaint of an unexpected CMBS operation or a brake application. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
APaS04222021905
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Odysseys, Passports, Pilots & Ridgelines with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P0441 (EVAP System Purge Flow Malfunction) stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ONLR9Q04052021
Service Bulletin/Repair Instructions
Owner Notification Letter - On some 2018-20 Odyssey models, a loose connection in the MOST bus network is causing a popping or crackling from the speakers or no sound from the audio system. There may also be a Network Loss message and/or display issues. For these vehicles that display any of the above symptoms and it is determined that the symptoms relate to the MOST bus network connectors, American Honda is extending the warranty for the MOST bus network on these vehicles to 5 years or 60,000 miles from the original date of purchase, whichever comes first.
APaS03302021904
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2021 Accords, 2019-2017 Civics, 2017-2021 CR-Vs, 2018-2021 Odysseys & 2018-2021 Pilots with a customer complaint of an unexpected CMBS operation or a brake application. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
APaS03302021910
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Odysseys, Passports, Pilots & Ridgelines with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P0441 (EVAP System Purge Flow Malfunction) stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS03102021901
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2021 Accords, 2019-2017 Civics, 2017-2021 CR-Vs, 2018-2021 Odysseys & 2018-2021 Pilots with a customer complaint of an unexpected CMBS operation or a brake application. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
A20-049
Service Bulletin/Repair Instructions
Service Bulletin - There is a popping or crackling from the speakers or no sound from the audio system. You may also see a Network Loss message and/or display issues.
ABOM02182021
Service Bulletin/Repair Instructions
Dealer Message - Today, February 18, 2021, American Honda is announcing a warranty extension for certain 2018-20 Odyssey, 2019-20 Passport, and 2019-20 Pilot vehicles. This warranty extension covers communication issues in the MOST bus network where the vehicle may have popping or crackling from the speakers, no sound from the audio system, a Network Loss message, or display issues. American Honda is extending the warranty for the MOST bus network connectors on these vehicles to 5 years or 60,000 miles from the original date of purchase, whichever comes first.
APaS02152021901
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2017-2020 CR-Vs & 2018-2020 Odysseys with a customer complaint of an unexpected CMBS operation or a brake application. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
A07-030
Service Bulletin/Repair Instructions
Service Bulletin - There are several A/C leak detection tools available. -Refrigerant Gas Leak Detector -Ultrasonic Leak Detector -Leak Dye
APaS01222021906
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2017-2020 CR-Vs & 2018-2020 Odysseys with a customer complaint of an unexpected CMBS operation or a brake application. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
A21010C
Service Bulletin/Repair Instructions
ServiceNews Article - We have received information from the vendor (Alpine) that display panels are being replaced for cracks on the center display screen. When they review these parts, they're finding that an aftermarket screen protector had been installed and that the screen protector is cracked. So, if you have a center display that appears to have a cracked screen, confirm that it does not have an aftermarket screen protector installed. If installed, remove it, and then check if the center display screen itself is cracked.
APaS01062021904
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2017-2020 CR-Vs & 2018-2020 Odysseys with a customer complaint of an unexpected CMBS operation or a brake application. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
A20-103
Service Bulletin/Repair Instructions
Service Bulletin - The Bluetooth HandsFreeLink (HFL) system freezes after a phone call and stored voice tags are missing when the ignition is turned ON.
APaS12052020903
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2020 Odysseys with a customer complaint of a noise while going over bumps or uneven road surfaces. The noise can be described as clunk, knock, click, or rattle. In addition, a creaking noise may be heard while turning. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS12052020907
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2017-2020 CR-Vs & 2018-2020 Odysseys with a customer complaint of an unexpected CMBS operation or a brake application. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
APaS11042020902
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2020 Odysseys with a customer complaint of a noise while going over bumps or uneven road surfaces. The noise can be described as clunk, knock, click, or rattle. In addition, a creaking noise may be heard while turning. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS11042020908
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2017-2020 CR-Vs & 2018-2020 Odysseys with a customer complaint of an unexpected CMBS operation or a brake application. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
APaS10162020902
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2020 Odysseys with a customer complaint of a noise while going over bumps or uneven road surfaces. The noise can be described as clunk, knock, click, or rattle. In addition, a creaking noise may be heard while turning. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS10162020908
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2017-2020 CR-Vs & 2018-2020 Odysseys with a customer complaint of an unexpected CMBS operation or a brake application. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
APaS09282020902
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2020 Odysseys with a customer complaint of a noise while going over bumps or uneven road surfaces. The noise can be described as clunk, knock, click, or rattle. In addition, a creaking noise may be heard while turning. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS09282020909
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2017-2020 CR-Vs & 2018-2020 Odysseys with a customer complaint of an unexpected CMBS operation or a brake application. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
ACGP09232020
Service Bulletin/Repair Instructions
Dealer Message - As of Wednesday, September 23, 2020 part 39530-THR-A23 related to Service Bulletins 20-050 "Noncompliance Recall: 2019 - 20 Odyssey Rearview Camera" and "Product Update: 2018 Odyssey Rearview Camera" is available via open ordering.
APaS09112020
Service Bulletin/Repair Instructions
Dealer Message - As of Friday, September 11, 2020 all parts related to Service Bulletins 20-049 and 20-058 "Popping or Crackling from the Speakers; No Sound from the Audio System; Network Loss Message and/or Display Issues" are available via open ordering.
APaS09102020902
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2020 Odysseys with a customer complaint of a noise while going over bumps or uneven road surfaces. The noise can be described as clunk, knock, click, or rattle. In addition, a creaking noise may be heard while turning. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS09102020909
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Accords, 2017-2020 CR-Vs & 2018-2020 Odysseys with a customer complaint of an unexpected CMBS operation or a brake application. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
APaS08242020902
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2020 Odysseys with a customer complaint of a noise while going over bumps or uneven road surfaces. The noise can be described as clunk, knock, click, or rattle. In addition, a creaking noise may be heard while turning. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS08072020904
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2020 Odysseys with a customer complaint of a noise while going over bumps or uneven road surfaces. The noise can be described as clunk, knock, click, or rattle. In addition, a creaking noise may be heard while turning. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APTD07292020
Service Bulletin/Repair Instructions
Dealer Message - Service Bulletins A20-058 and A20-049 are now released to address popping or crackling noises from the speakers, no sound from the audio system, or possibility of a "Network Loss" message due to a poor connection in the MOST Bus Network. Previous distance learning provided temporary repair procedures to address these complaints, and now we've updated the training to address the latest information provided in the bulletin.
APaS07292020
Service Bulletin/Repair Instructions
Dealer Message - On Monday July 27th, American Honda released Service Bulletin 20-049 for 19-20 Odyssey. Service Bulletin 20-058 for 19-21 Pilot and Passport is forthcoming. These service bulletins are for "Popping or Crackle From Speakers, No Sound From the Audio System, Network Loss Message and/or Display Issues".
APaS07212020903
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2020 Odysseys with a customer complaint of a noise while going over bumps or uneven road surfaces. The noise can be described as clunk, knock, click, or rattle. In addition, a creaking noise may be heard while turning. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind
APaS07062020903
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019-2020 Odysseys with a customer complaint of a noise while going over bumps or uneven road surfaces. The noise can be described as clunk, knock, click, or rattle. In addition, a creaking noise may be heard while turning. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS06222020902
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019-2020 Odysseys with a customer complaint of a noise while going over bumps or uneven road surfaces. The noise can be described as clunk, knock, click, or rattle. In addition, a creaking noise may be heard while turning. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
A20060B
Service Bulletin/Repair Instructions
ServiceNews Article - We've been getting reports that incorrect parts are being ordered when trying to order an infotainment control unit from Denso. Service techs and/or parts specialists are ordering a range of incorrect parts for issues related to this unit. This is due to a change in the Remanufactured Parts Order form.
APaS06052020906
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019-2020 Odysseys with a customer complaint of a noise while going over bumps or uneven road surfaces. The noise can be described as clunk, knock, click, or rattle. In addition, a creaking noise may be heard while turning. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS05192020901
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019-2020 Odysseys with a customer complaint of a noise while going over bumps or uneven road surfaces. The noise can be described as clunk, knock, click, or rattle. In addition, a creaking noise may be heard while turning. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
AMV200501
Service Bulletin/Repair Instructions
Video Message - It concerns how to replace a leaky front rocker arm oil control valve. Due to a deteriorated lower gasket or an out-of-spec gasket groove, the front rocker arm oil control valve can leak in certain V6 models with variable cylinder management. To fix this issue service bulletin A20-023 was posted. Please let us know if you would like a copy of the video sent to you on a DVD or thumb drive.
AMV200502
Service Bulletin/Repair Instructions
Video Message - It concerns how to replace a leaky front rocker arm oil control valve. Due to a deteriorated lower gasket or an out-of-spec gasket groove, the front rocker arm oil control valve can leak in certain V6 models with variable cylinder management. To fix this issue service bulletin A20-023 was posted. Please let us know if you would like a copy of the video sent to you on a DVD or thumb drive.
APaS05022020904
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019-2020 Odysseys with a customer complaint of a noise while going over bumps or uneven road surfaces. The noise can be described as clunk, knock, click, or rattle. In addition, a creaking noise may be heard while turning. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
A19030B
Service Bulletin/Repair Instructions
Servicenews article - Are you hearing a popping or crackling from the speakers? This may be due to a connection issue in the MOST bus network or a harness/wiring issue.
APaS04162020903
Service Bulletin/Repair Instructions
Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019-2020 Odysseys with a customer complaint of a noise while going over bumps or uneven road surfaces. The noise can be described as clunk, knock, click, or rattle. In addition, a creaking noise may be heard while turning. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS04072020907
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019-2020 Odysseys with a customer complaint of a noise while going over bumps or uneven road surfaces. The noise can be described as clunk, knock, click, or rattle. In addition, a creaking noise may be heard while turning. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
APaS03262020902
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019-2020 Odysseys with a customer complaint of a noise while going over bumps or uneven road surfaces. The noise can be described as clunk, knock, click, or rattle. In addition, a creaking noise may be heard while turning. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
ATS200201
Service Bulletin/Repair Instructions
Tech Line Summary Article - There was a provisional procedure provided to all field engineers to attempt the repair of certain customers' vehicles that might have experienced issues related to the MOST connectors, resulting in the audio system shutting down and the speakers making popping noises.
A19070E
Service Bulletin/Repair Instructions
ServiceNews Article - Are you having this issue while using Apple CarPlay? -It beeps and stops working. -If you try to switch to a different audio source, you see the message XM-Check Tuner or FM-Radio Unavailable. -When you turn the ignition to OFF, the Display Audio stays on.
APaS01272020905
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019-2020 Odysseys, Passports & Pilots with a customer complaint of the auto idle stop inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APaS01242020
Service Bulletin/Repair Instructions
Dealer Message - Popping or Crackling noise from the speakers is a current market issue that affects 2018-2020 Odysseys, 2019-2020 Passports, and 2019-2020 Pilots. We are actively investigating this issue. Until a complete countermeasure is available, we would like to make you aware of a Honda Service News dated December 2019, "Popping or Crackling from the Speakers? Check MOST Bus Network." This Service News shows some examples of problem areas found during repairs and offers suggestions for how to isolate the source of the noise.
APaS01072020904
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019-2020 Odysseys, Passports & Pilots with a customer complaint of the auto idle stop inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
AAMV200101
Service Bulletin/Repair Instructions
Video Message - It concerns the MOST Bus Network Failure Log covered in service bulletin 19-097. The log helps troubleshoot intermittent MOST bus network failures. These are failures with symptoms that can range from complete signal loss and a blank screen to popping from the speakers. Failures are identified as one of these two possible types 1) sudden signal off and 2) critical unlock. Please let us know if you would like a copy of the video sent to you on a DVD or thumb drive.
APP01032020
Service Bulletin/Repair Instructions
Dealer Message - The January episode of Tech2Tech is now posted. We've got some valuable information for you, so check it out! This month we're featuring "Check Out the MOST Bus Network Failure Log!"
AAMV200102
Service Bulletin/Repair Instructions
Video Message - It concerns the MOST Bus Network Failure Log covered in service bulletin 19-097. The log helps troubleshoot intermittent MOST bus network failures. These are failures with symptoms that can range from complete signal loss and a blank screen to popping from the speakers. Failures are identified as one of these two possible types 1) sudden signal off and 2) critical unlock. Please let us know if you would like a copy of the video sent to you on a DVD or thumb drive.
A19-097
Service Bulletin/Repair Instructions
Service Bulletin - Vehicles with system software version B.1.0.24 or higher now have the capability to log MOST bus network failures.
APaS12022019907
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019-2020 Odysseys, Passports & Pilots with a customer complaint of the auto idle stop inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APaS11142019912
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019-2020 Odysseys, Passports & Pilots with a customer complaint of the auto idle stop inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ONL6GP11082019_4
Service Bulletin/Repair Instructions
Owner Notification Letter - On 2018-20 Odyssey EX, EX-L, Touring, and Elite trim levels, the Display Audio screen may show the clock being off by 1 hour. To correct this, an audio software update is available. Honda strongly recommends updating your vehicle as soon as possible.
APaS10282019913
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019-2020 Odysseys, Passports & Pilots with a customer complaint of the auto idle stop inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APaS10092019910
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019-2020 Odysseys, Passports & Pilots with a customer complaint of the auto idle stop inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APaS10092019911
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019-2020 Odysseys, Passports & Pilots with a customer complaint of the auto idle stop inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APaS10092019912
Service Bulletin/Repair Instructions
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019-2020 Odysseys, Passports & Pilots with a customer complaint of the auto idle stop inop. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
A19-096
Service Bulletin/Repair Instructions
Service Bulletin - The Display Audio screen may show the clock off by 1 hour. This is caused by a software issue that stores the incorrect date in the audio unit.
ABOM08292019902
Service Bulletin/Repair Instructions
Dealer Message - Today, August 29, 2019, American Honda is announcing a product update for certain 2018-2020 Odyssey, 2019 Passport and 2019-2020 Pilot vehicles where the display audio system may not show the correct time. Do an iN VIN status inquiry to determine which units in your inventory are affected.
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.