Vehicle report

2024 HONDA PROLOGUE

Service bulletins

17 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

A26-032

Service Bulletin/Repair Instructions

Service Bulletin - Certain 2024 Prologue vehicles may have improperly installed or missing cavity plugs from the rear chassis harness electrical connector.

AEBM06262026902

Other

Dealer Message - Due to improper manufacturing, the rear chassis harness connector may not be properly sealed and only partially seated. An unsealed connector in a half set condition may allow for water or debris intrusion, potentially causing corrosion or damage to wire harness connections which may lead to loss of brake assist, parking brake stuck on/off, or inconsistent unit operation while driving.

ONL6UP06012026

Other

Owner Notification Letter - During manufacturing, improperly sized bolts may have been used to install the motor mount on the front electric drive transmission module. Improper bolts may cause damage to the drive unit case resulting in an oil leak.

ONL6MH04202024

Other

Owner Notification Letter - The software update includes several system improvements designed to enhance the functionality of certain vehicle features. These enhancements may include updates related to braking, driver seat movement, virtual key card operation, adaptive cruise control, and active cabin ventilation.

APOC04172026901

Other

Dealer Message -American Honda is requesting parts in support of a quality investigation related to Rear View Camera part number 86583111. All dealers that have inventory of Rear View Camera part number 86583111 are asked to inspect current inventory and return parts meeting the described return criteria to American Honda.

A25-028

Service Bulletin/Repair Instructions

Service Bulletin - A whistle noise may be present within the HVAC system when switching from cabin heat to full cooling (A/C on). While driving, the heat may begin to blow cold air and the blower speed may drop intermittently due to possible faulty air conditioner condenser check valve or improperly formed A/C line at the mating surface of the condenser check valve.

ATS30070

Service Bulletin/Repair Instructions

Tech Line Summary - Customers may complain of a clicking or ratcheting type noise when turning.

A25-082

Service Bulletin/Repair Instructions

Service Bulletin - Vehicle-Wide Programming (VWP), also known as SPS3-VWP, is a feature within Techline Connect (TLC) to update all applicable control module software at the same time. When initiated, all applicable updates are done in parallel, instead of the conventional individual control module update. Customers may have complaints or concerns that may get resolved by doing this software update.

A25-081

Service Bulletin/Repair Instructions

Service Bulletin - Vehicle-Wide Programming (VWP), also known as SPS3-VWP, is a feature within Techline Connect (TLC) to update all applicable control module software at the same time. When initiated, all applicable updates are done in parallel, instead of the conventional individual control module update. Customers may have complaints or concerns that may get resolved by doing this software update.

A25-051

Service Bulletin/Repair Instructions

Service Bulletin - An update to A11 Radio Control Module software to address known issues.

ONL6UP06032025

Other

Owner Notification Letter - During manufacturing, improperly sized bolts may have been used to install the motor mount on the front electric drive transmission module. Improper bolts may cause damage to the drive unit case resulting in an oil leak.

A25-043

Service Bulletin/Repair Instructions

Service Bulletin - A Malfunction Indicator Lamp (MIL) may illuminate, or a “Service High Voltage” message may appear. Additionally, the 12-volt battery may intermittently or persistently discharge due to an internal Battery Energy Control Module (BECM) calibration anomaly causing the setting of specific DTCs related to battery performance and communication.

A25-013

Service Bulletin/Repair Instructions

Service Bulletin - During manufacturing, improperly sized bolts may have been used to install the motor mount on the front electric drive transmission module. Improper bolts may cause damage to the drive unit case resulting in an oil leak.

AEBM04252025901

Other

Dealer Message - During manufacturing, improperly sized bolts may have been used to install the motor mount on the front electric drive transmission module. Improper bolts may cause damage to the drive unit case resulting in an oil leak.

A25-026

Service Bulletin/Repair Instructions

Service Bulletin - Due to software issue, customers may experience intermittent loss of heating or cooling in the cabin and may display a "Service High Voltage" message and DTC B2BAA.

A25-021

Service Bulletin/Repair Instructions

Service Bulletin - When switching to Sirius XM media source, the center display screen could freeze. The screen will remain frozen with a “Loading” message displayed.

A24-100

Service Bulletin/Repair Instructions

Service Bulletin - The sunroof/sunshade motor initialization procedure in Service Information is incorrect.

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.