9C5 OL
Service Campaign
Hyundai has determined that certain Kona Electric and Ioniq Electric vehicles are eligible for a BMS software update. This update to the BMS software improves the system’s diagnostic capability.
Vehicle report
2021 HYUNDAI IONIQ ELECTRIC
Service bulletins
24 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
26-01-065H DCS
Service Campaign
Certain Kona Electric (OS EV) and Ioniq Electric (AE EV) vehicles are eligible for a Battery Management System (BMS) software update. This update to the BMS software improves the system's diagnostic capability. Follow Technical Service Bulletin (TSB) 26-01-065H to complete the BMS software update.
26-01-065H TSB
Service Campaign
Certain Kona Electric (OS EV) and Ioniq Electric (AE EV) vehicles are eligible for a Battery Management System (BMS) software update. This update to the BMS software improves the system’s diagnostic capability. Follow this bulletin to complete the BMS software update.
26-01-065H DN
Service Campaign
Certain Kona Electric (OS EV) and Ioniq Electric (AE EV) vehicles are eligible for a Battery Management System (BMS) software update. This update to the BMS software improves the system’s diagnostic capability.
DTN DCS
Other
The National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous, counterfeit driver‑side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN), that have been identified in U.S. vehicles following prior crashes, theft, or non‑certified airbag replacements. These inflators are not approved for use, may rupture during deployment, and have caused serious injuries and fatalities. Please see attached announcement, provided by NHTSA, for more details.
DTN DL
Other
The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous driver’s-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN). These inflators were not supplied, approved, or authorized by the vehicle manufacturers and have primarily been found in vehicles that previously experienced a crash and underwent airbag replacement using non-genuine parts. These dangerous inflators have ruptured during deployment, posing a serious risk of injury or death due to metal fragments entering the vehicle cabin. To date, Hyundai is aware of three people who have died while driving a Hyundai vehicle with one of these substandard replacement airbag inflators that deployed in what likely would have been a survivable crash. NHTSA has issued a public advisory urging vehicle owners and service professionals to have vehicles inspected if there is reason to believe that a non-genuine replacement airbag may have been installed. Vehicles with salvage or rebuilt titles, prior airbag deployments, or unknown repair histories may present a higher risk. NHTSA strongly cautions against self-inspection by vehicle owners and recommends inspection by trained technicians.
25-BD-012H TSB
Service Bulletin/Repair Instructions
This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. Lamp assembly replacement is NOT necessary in most cases. This condition can be eliminated by turning on the lamps with the engine running for several minutes or during normal driving operation.
25-BE-020H TSB
Service Bulletin/Repair Instructions
This bulletin provides information related to the changes introduced in the 2025 1st Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system as described in this TSB.
25-01-063H TSB
Service Campaign
Certain IONIQ Electric (AE EV) and Kona Electric (OS EV) vehicles may exhibit a restricted coolant flow condition, which may be accompanied by a warning message (e.g., Coolant Supplement, Refill Inverter Coolant) in the cluster. No related DTCs are stored, and coolant level is normal in the reservoir tank. The coolant flow may be restricted by debris, causing abnormally high Electric Water Pump (EWP) speed. This TSB contains instructions for confirming high RPMs in the EWP, then using the Coolant Flushing Equipment Set to flush and clean debris from the various cooling system circuits. The coolant will be replaced with the updated Electric Vehicle Battery System Coolant (BSC-2) low-conductivity blue coolant.
25-BE-002H TSB
Service Bulletin/Repair Instructions
This bulletin provides information related to the changes introduced in the 2024 2nd Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system. Refer to the 2024 2nd Navigation Map and Software Update Improvements section in this TSB for a list of specific changes. The software can be downloaded via Navigation Updater (NAU) and updated by USB. The NAU website is https://update.hyundai.com/US/EN/navigationUpdate. For certain models equipped with a relevant Bluelink package, the software may be downloaded and applied via OTA update.
25-01-024H-1 TSB
Service Campaign
Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions. This may be due to an irregular disconnection on Verizon’s communication network. Follow the procedure in this TSB to reestablish the connection via the AVN pinhole reset method.
25-01-024H EM
Service Campaign
Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions. This may be due to an irregular disconnection on Verizon's communication network. If you are experiencing issues with remote commands, or other Bluelink services, please see the instructions below to reestablish the connection via the AVN pinhole reset method.
25-01-024H TSB
Service Campaign
Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions. This may be due to an irregular disconnection on Verizon’s communication network. Follow the procedure in this TSB to reestablish the connection via the AVN pinhole reset method.
24-EV-005H
Service Bulletin/Repair Instructions
Certain 2020-21MY IONIQ Electric (AE EV) vehicles may experience a condition of EV warning light ON with DTC P1AA600 – P1AB000. If any of the DTC’s listed below are found, the Battery System Assembly (BSA) will be replaced, and the Battery Management System (BMS) software may need to be updated.
24-BD-001H
Service Bulletin/Repair Instructions
This bulletin contains information about the proper removal of the windshield wiper blade protective cover on all models. If the protective cover is not removed correctly, there is a possibility of the rubber insert and rail spring becoming partially separated on the inner side of the wiper blade, which could lead to poor wiping performance and/or possible scratching of the windshield glass. Follow the procedure in this bulletin to properly remove the windshield wiper blade protective cover on all new wiper blades.
23-EM-005H
Service Bulletin/Repair Instructions
This bulletin provides important checkpoint guidelines when performing engine oil and filter change services.
23-BE-007H
Service Bulletin/Repair Instructions
This Service Information bulletin provides information on how to update the Apple Carplay software from Hyundaiâs Navigation Updates page. The current version of Google Maps has 10 times the data transmission compared to the previous version. As a countermeasure, an update with a frame skip logic has been added to resolve the data congestion with Google Maps.
23-01-049H
Service Bulletin/Repair Instructions
This bulletin provides instructions to correct a condition with BSC-1 blue coolant flow restriction by debris causing abnormal high EWP (electric water pump) speed in certain 2020-21MY Ioniq Electric (AE EV) and 2019-22 Kona Electric (OS EV) models. Vehicle symptoms may include "Coolant supplementâ or âRefill Inverter Coolant" warning light On. No related DTC are found stored. Normal inverter coolant reservoir tank level is confirmed. Special tools are required for this campaign to flush and clean debris from different cooling system circuits. The coolant will be replaced by updated BSC-2 low conductivity blue coolant.
23-BD-007H
Service Bulletin/Repair Instructions
Hyundai applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships. It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare cases, the paint can become clouded under the PPF. These spots are the result of moisture trapped between the PPF and the paint.
23-BD-002H
Service Bulletin/Repair Instructions
This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. Lamp assembly replacement is NOT necessary in most cases. This condition can be eliminated by turning on the lamps with the engine running for several minutes or during normal driving operation.
22-GI-006H
Service Bulletin/Repair Instructions
Effective June 2, 2008, Federal Motor Vehicle Safety Standard 110 (FMVSS 110) established a threshold for correcting load carrying capacity information indicated on tire placards when vehicle weight has been increased before retail sale. This limit is the lesser of 1.5% of GVWR or 100 pounds. If the total added weight exceeds the lesser of the limit, a label must be added to the driver-side B-pillar within 25mm (1 inch) of the original tire placard.
218/231 amend
Service Bulletin/Repair Instructions
Certain vehicles may develop a bearing noise within the Motor Driven Power Steering (MDPS) column worm shaft assembly. If bearing noise is heard, follow the procedure in this bulletin to replace the worm shaft bearing.
22-ST-005H
Service Bulletin/Repair Instructions
Certain vehicles may develop a bearing noise within the Motor Driven Power Steering (MDPS) column worm shaft assembly. If bearing noise is heard, follow the procedure in this bulletin to replace the worm shaft bearing.
21-ST-003H
Service Bulletin/Repair Instructions
Certain vehicles may develop a bearing noise within the Motor Driven Power Steering (MDPS) column worm shaft assembly. If bearing noise is heard, follow the procedure in this bulletin to replace the worm shaft bearing
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.