Vehicle report

2018 HYUNDAI IONIQ HYBRID

Service bulletins

64 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

DTN DCS

Other

The National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous, counterfeit driver‑side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN), that have been identified in U.S. vehicles following prior crashes, theft, or non‑certified airbag replacements. These inflators are not approved for use, may rupture during deployment, and have caused serious injuries and fatalities. Please see attached announcement, provided by NHTSA, for more details.

DTN DL

Other

The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous driver’s-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN). These inflators were not supplied, approved, or authorized by the vehicle manufacturers and have primarily been found in vehicles that previously experienced a crash and underwent airbag replacement using non-genuine parts. These dangerous inflators have ruptured during deployment, posing a serious risk of injury or death due to metal fragments entering the vehicle cabin. To date, Hyundai is aware of three people who have died while driving a Hyundai vehicle with one of these substandard replacement airbag inflators that deployed in what likely would have been a survivable crash. NHTSA has issued a public advisory urging vehicle owners and service professionals to have vehicles inspected if there is reason to believe that a non-genuine replacement airbag may have been installed. Vehicles with salvage or rebuilt titles, prior airbag deployments, or unknown repair histories may present a higher risk. NHTSA strongly cautions against self-inspection by vehicle owners and recommends inspection by trained technicians.

25-BD-012H TSB

Service Bulletin/Repair Instructions

This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. Lamp assembly replacement is NOT necessary in most cases. This condition can be eliminated by turning on the lamps with the engine running for several minutes or during normal driving operation.

25-01-024H-1 TSB

Service Campaign

Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions. This may be due to an irregular disconnection on Verizon’s communication network. Follow the procedure in this TSB to reestablish the connection via the AVN pinhole reset method.

25-01-024H EM

Service Campaign

Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions. This may be due to an irregular disconnection on Verizon's communication network. If you are experiencing issues with remote commands, or other Bluelink services, please see the instructions below to reestablish the connection via the AVN pinhole reset method.

25-01-024H TSB

Service Campaign

Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions. This may be due to an irregular disconnection on Verizon’s communication network. Follow the procedure in this TSB to reestablish the connection via the AVN pinhole reset method.

24-BD-001H

Service Bulletin/Repair Instructions

This bulletin contains information about the proper removal of the windshield wiper blade protective cover on all models. If the protective cover is not removed correctly, there is a possibility of the rubber insert and rail spring becoming partially separated on the inner side of the wiper blade, which could lead to poor wiping performance and/or possible scratching of the windshield glass. Follow the procedure in this bulletin to properly remove the windshield wiper blade protective cover on all new wiper blades.

23-EM-005H

Service Bulletin/Repair Instructions

This bulletin provides important checkpoint guidelines when performing engine oil and filter change services.

23-BE-007H

Service Bulletin/Repair Instructions

This Service Information bulletin provides information on how to update the Apple Carplay software from Hyundai’s Navigation Updates page. The current version of Google Maps has 10 times the data transmission compared to the previous version. As a countermeasure, an update with a frame skip logic has been added to resolve the data congestion with Google Maps.

23-BD-007H

Service Bulletin/Repair Instructions

Hyundai applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships. It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare cases, the paint can become clouded under the PPF. These spots are the result of moisture trapped between the PPF and the paint.

23-BD-002H

Service Bulletin/Repair Instructions

This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. Lamp assembly replacement is NOT necessary in most cases. This condition can be eliminated by turning on the lamps with the engine running for several minutes or during normal driving operation.

22-EM-010H

Service Bulletin/Repair Instructions

Follow the guidelines outlined in this bulletin to inspect and clean or replace certain components of the engine intake system accordingly during engine short block or sub-assembly replacement.

22-GI-006H

Service Bulletin/Repair Instructions

Effective June 2, 2008, Federal Motor Vehicle Safety Standard 110 (FMVSS 110) established a threshold for correcting load carrying capacity information indicated on tire placards when vehicle weight has been increased before retail sale. This limit is the lesser of 1.5% of GVWR or 100 pounds. If the total added weight exceeds the lesser of the limit, a label must be added to the driver-side B-pillar within 25mm (1 inch) of the original tire placard.

218/231 amend

Service Bulletin/Repair Instructions

Certain vehicles may develop a bearing noise within the Motor Driven Power Steering (MDPS) column worm shaft assembly. If bearing noise is heard, follow the procedure in this bulletin to replace the worm shaft bearing.

22-HC-001H

Service Bulletin/Repair Instructions

If you are servicing an applicable model with Hybrid Drive Motor (Traction Motor) improper operation or any DTC listed in the related shop manual, Motor Control System, refer to the shop manual for diagnosis. If the diagnosis indicates a faulty hybrid drive motor, refer to the Service Procedure and replace the hybrid drive motor.

22-ST-005H

Service Bulletin/Repair Instructions

Certain vehicles may develop a bearing noise within the Motor Driven Power Steering (MDPS) column worm shaft assembly. If bearing noise is heard, follow the procedure in this bulletin to replace the worm shaft bearing.

21-01-080H

Service Bulletin/Repair Instructions

When asked to provide the Modem Information, the Universal Subscriber Identity Module (USIM) information is not available. This bulletin describes the 3-part Software to correct this condition and activate Blue Link Services.

DBP972

Service Bulletin/Repair Instructions

When asked to provide the Modem Information, the Universal Subscriber Identity Module (USIM) may not be available. This TSB# 21-01-080H describes the 3-part software to correct this condition and activate Blue Link Services.

21-ST-003H

Service Bulletin/Repair Instructions

Certain vehicles may develop a bearing noise within the Motor Driven Power Steering (MDPS) column worm shaft assembly. If bearing noise is heard, follow the procedure in this bulletin to replace the worm shaft bearing

21-EM-004H

Service Bulletin/Repair Instructions

This bulletin provides the service procedure for engine connecting rod bearing clearance testing. Perform the procedure outlined in this bulletin to fulfill the Bearing Clearance Test inspection requirements to determine next required steps.

21-BR-002H

Service Bulletin/Repair Instructions

This bulletin provides best practice recommendations when performing brake service procedures.

21-EM-003H

Service Bulletin/Repair Instructions

This bulletin provides the inspection procedure and repair guidelines for certain vehicles listed below.

20-FL-012H

Service Bulletin/Repair Instructions

This bulletin provides information related to the Engine Control Module (ECM) software logic update for DTC P0128 “Coolant thermostat - Coolant temp Below thermostat regulating Temperature”. There is no drivability issue with this DTC.

20-BR-002H

Service Bulletin/Repair Instructions

This bulletin describes the procedure to inspect and identify fluid which may appear around the brake caliper area.

20-SS-004H

Service Bulletin/Repair Instructions

This bulletin provides tire vibration service procedures, including how to optimize vehicle vibration performance. For all wheel/tire balance claims, the “Tire Balance Data Sheet” must be fully completed including imbalance and Road Force Variation (RFV) data. The Data Sheet can be found at the end of this bulletin.

20-ST-001H-2

Service Bulletin/Repair Instructions

This bulletin provides information regarding replacement of the column-mounted Motor Driven Power Steering (MDPS) system as separate components.

20-ST-003H-1

Service Bulletin/Repair Instructions

Certain vehicles may develop a bearing noise within the Motor Driven Power Steering (MDPS) column worm shaft assembly. If bearing noise is heard, follow the procedure in this bulletin to replace the worm shaft assembly.

20-ST-001H-1

Service Bulletin/Repair Instructions

This bulletin provides information regarding replacement of the column-mounted Motor Driven Power Steering (MDPS) system as separate components.

20-ST-003H

Service Bulletin/Repair Instructions

Certain vehicles may develop a bearing noise within the Motor Driven Power Steering (MDPS) column worm shaft assembly. If bearing noise is heard, follow the procedure in this bulletin to replace the worm shaft assembly.

20-BD-014H

Service Bulletin/Repair Instructions

This bulletin provides information regarding condensation related to moisture accumulation in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. The TSB illustrates the various causes of condensation inside the lamp assembly. Lamp assembly replacement is NOT necessary in most cases. This condition can be eliminated by turning on the lamps with the engine running for several minutes, or during normal driving operation.

20-SS-002H(1)

Service Bulletin/Repair Instructions

This bulletin provides information on tire maintenance best practices and procedures for dealers and customers to maximize tire life and performance.

20-BD-007H-1

Service Bulletin/Repair Instructions

This bulletin describes the general guidelines to help disinfect and protect vehicle exterior/interior surfaces using recommended safe chemical products.

20-EE-003H

Service Bulletin/Repair Instructions

This bulletin provides information on identifying dealer stock vehicles with either: • A Battery SOC alert - low Battery State of Charge (SOC) at or below 50%. • A 30 Day alert - vehicle has not started and reported an SOC in 30 days.

20-AT-016H

Service Bulletin/Repair Instructions

The automatic transmission warranty repair policy authorizes in-dealership repairs of the following components for both OEM (new) and remanufactured automatic transmissions:

20-FL-002H

Service Bulletin/Repair Instructions

Certain Ioniq hybrid 2017-2019 vehicles may experience check engine light “ON” with the following DTC stored: DTC P0456 - Evaporative System (EVAP) - Very Small Leak This bulletin provides instructions to install an Air Filter Kit and a Natural Vacuum Leak Detection sensor (NVLD).

20-HA-001H

Service Bulletin/Repair Instructions

This bulletin provides additional service diagnostic information and repair procedures related to electric A/C compressors equipped in hybrid electric vehicles, plug-in hybrid electric vehicles, and electric vehicles.

20-BD-007H

Service Bulletin/Repair Instructions

This bulletin describes the general guidelines to disinfect and protect vehicle interior surfaces using certain safe chemical products.

20-EE-002H(1)

Service Bulletin/Repair Instructions

This bulletin describes the mandatory procedure to submit battery test data electronically for battery warranty claims by running the GDS Battery Claim App. The App must be run right after an incident battery is removed from the vehicle or after a battery charge is completed which qualifies for a warranty. It must be run at any time between RO open and close dates.

20-BR-001H

Service Bulletin/Repair Instructions

This bulletin describes the procedure to properly bleed the brakes on Sonata HEV/PHEV (LF) and Ioniq EV/HEV/PHEV (AE) vehicles. This procedure applies when any air is introduced into the Active Hydraulic Boost (AHB) system, which consists of the pressure supply unit (PSU), and the integrated brake actuation unit (IBAU). Improper bleeding of the brake system can result in the presence of air, which may reduce braking effectiveness.

20-SS-001H

Service Bulletin/Repair Instructions

This bulletin describes the requirements for all wheel alignment and/or vehicle tracking claims and best practices when diagnosing and conducting alignment-related repairs for all models and model years.

20-BE-001H

Service Bulletin/Repair Instructions

This bulletin provides guidelines to inspect the USB, head unit, and multi-box for common connection conditions. 2. This bulletin presents guidelines to inspect for common Android Auto and Apple CarPlay connection conditions. 3. This bulletin provides physical differences between the USB 2.0 port and USB 3.0 port.

20-ST-001H

Service Bulletin/Repair Instructions

This bulletin provides information regarding replacement of the column-mounted Motor Driven Power Steering (MDPS) system as separate components.

19-BE-011H-1

Service Bulletin/Repair Instructions

The Blind Spot Detection (BSD) or Blind-Spot Collision Warning (BCW) is a system that measures the speed of and distance from the following vehicles by using two magnetic wave radar sensors attached in the rear bumper. The BSD/BCW detects vehicles within the blind spot zone and gives off an alarm (visual and audible). The two magnetic radar sensors provide these functions for BSD/BCW: ? Senses other vehicles in the BSD/BCW zone and turns on the BSD/BCW warning lamp for the driver. The warning lamp starts blinking, along with an audible sound, when the driver turns on the turn signal lamp to enter the lane where another vehicle is driving.

19-01-030H

Service Bulletin/Repair Instructions

Certain 2017-2019 vehicles may experience check engine light ?ON? with the following DTC stored: ? DTC P0456 - Evaporative System (EVAP) - Very Small LeakThese conditions primarily occur in the California coastal areas that are subject to marine layer cloud cover. Salt particulate deposit can form inside the Natural Vacuum Leak Detection (NVLD) which may cause intermittent operation prompting the DTC P0456 and the check engine light ?ON?. This bulletin provides the procedure to install a new Air Filter Kit with an updated filter to help prevent entry of the salt particulates. In addition, vehicles with check engine light ?ON? and DTC P0456 found stored in the Engine Control Module (ECM) must also replace the NVLD part.

Campaign T4C Dea

Service Bulletin/Repair Instructions

Hyundai is conducting a Service Campaign to install a new Air Filter Kit with an updated filter to help prevent DTC P0456 on certain 2017-2019 Ioniq (AE) HEV vehicles.

19-BE-015H-1

Service Bulletin/Repair Instructions

This bulletin contains information regarding the clock display on certain Navigation (AVN 4.0) head units. This procedure is specifically for the clock date and time not displaying which started appearing around August 17, 2019. Other similar concerns which were opened before this date are a different root cause and will not be resolved by this information. An example of the clock concern is shown in the screenshot below:

19-GI-006H

Service Bulletin/Repair Instructions

This bulletin provides instruction detailing the proper methodology for scanning and uploading captured GDS data files to the Techline Repository. Compliance with this bulletin ensures that the GDS data files are correctly transferred and matched with a Techline Case number.

19-EE-001H-1

Service Bulletin/Repair Instructions

This bulletin provides information on how to return a Hyundai HEV/PHEV/EV/Fuel Cell Lithium Battery for proper disposal and safe environmental recycling using Hyundai?s authorized vendor Kinsbursky Brothers Intl. (KBI).

19-BE-009H

Service Bulletin/Repair Instructions

This bulletin provides information for troubleshooting of the Blind-Spot Collision Warning (BCW/BSD) system whenever it exhibits Diagnostic Trouble Code (DTC) C120B/D or C160A.

19-EE-003H

Service Bulletin/Repair Instructions

The following summarizes the service procedures for Lithium Battery replacement:

19-ST-001H

Service Bulletin/Repair Instructions

This bulletin provides information regarding replacement of the column-mounted Motor Driven Power Steering (MDPS) system as separate components.

19-HA-001H

Service Bulletin/Repair Instructions

This bulletin provides additional service diagnostic information and repair procedures related to electric A/C compressors equipped in hybrid electric vehicles, plug-in hybrid electric vehicles, and electric vehicles.

19-FL-003H

Service Bulletin/Repair Instructions

This bulletin provides the procedure to write the Vehicle Identification Number (VIN) during the replacement of the Engine Control Module (ECM) or Powertrain Control Module (PCM). Once the VIN has been programmed to the ECM/PCM, it cannot be removed or overwritten.

19-BE-004H

Service Bulletin/Repair Instructions

This bulletin provides information on the serviceable parts for the outside mirror assembly. When diagnosing and repairing the outside mirror, do not replace the entire assembly. Refer to page 2 of this TSB for replacement of individual parts.

19-BE-003H

Service Bulletin/Repair Instructions

Some vehicles equipped with the wireless charging pad may experience a no charging condition. This bulletin provides information of how to diagnose the no charging condition.

5NP-M7Z5K-02

Service Bulletin/Repair Instructions

This bulletin provides information on how to return a Hyundai HEV/PHEV/EV/Fuel Cell Lithium Battery for proper disposal and safe environmental recycling using Hyundai?s authorized vendor Kinsbursky Brothers Inc. (KBI).

5NP-B6S5Q-01

Service Bulletin/Repair Instructions

This bulletin provides the procedures for calibrating Ioniq Hybrid sensors using GDS whenever the components listed below are replaced or the DTC listed are stored.

5NP-W9W4Y-12

Service Bulletin/Repair Instructions

Some Ioniq EV (AE EV) and Ioniq Plug-in Hybrid (AE PHEV) vehicles may experience a charging connector lock/unlock actuator malfunction, which may cause: The charging connector to not remain locked when the charger is inserted into the charging port. And/or the charging connector to be unable removed from the vehicle charging port. This bulletin provides part replacement instruction and information on the availability of the inlet locking actuator as a separate part. If the vehicle exhibits one of the condition described above, it is recommended to replace the inlet locking actuator only, not the entire quick charge inlet cable wiring assembly.

5NP-T2P5P-10

Service Bulletin/Repair Instructions

Hyundai Motor America is conducting a Service Campaign to update the BMS software on certain 2017-18 Model Year Ioniq Hybrid vehicles. Service Campaign T3D provides a procedure to update the BMS ECU software.

5NP-X2L9K-10

Service Bulletin/Repair Instructions

This bulletin provides information related to a BMS (Battery Management System) ECU software update to revise the 12V LiOn battery system management and diagnostics.

5NP-Y4N3B-08

Service Bulletin/Repair Instructions

This bulletin describes the procedure to diagnose the vehicle?s D-Audio unit as a result of the inability to set the clock or view it on the top of the screen.

5NP-T5B2D-02

Service Bulletin/Repair Instructions

This bulletin describes the procedure to determine if the vehicle?s head unit needs to be replaced as a result of the system frequently losing a Bluetooth connection with Apple iPhone devices.

5NP-G8S6L-01

Service Bulletin/Repair Instructions

This bulletin describes the procedure to determine if the vehicle's navigation unit needs to be replaced as a result of the inability to set the clock or view it on the top of the screen.

5NP-E2C3Q-09

Service Bulletin/Repair Instructions

This bulletin provides information on how to return a Hyundai HEV/PHEV/EV/Fuel Cell Lithium Battery for proper disposal and safe environmental recycling using Hyundai?s authorized vendor Kinsbursky Brothers Inc. (KBI).

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.