Vehicle report

2020 HYUNDAI IONIQ HYBRID

Service bulletins

39 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

DTN DCS

Other

The National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous, counterfeit driver‑side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN), that have been identified in U.S. vehicles following prior crashes, theft, or non‑certified airbag replacements. These inflators are not approved for use, may rupture during deployment, and have caused serious injuries and fatalities. Please see attached announcement, provided by NHTSA, for more details.

DTN DL

Other

The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous driver’s-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN). These inflators were not supplied, approved, or authorized by the vehicle manufacturers and have primarily been found in vehicles that previously experienced a crash and underwent airbag replacement using non-genuine parts. These dangerous inflators have ruptured during deployment, posing a serious risk of injury or death due to metal fragments entering the vehicle cabin. To date, Hyundai is aware of three people who have died while driving a Hyundai vehicle with one of these substandard replacement airbag inflators that deployed in what likely would have been a survivable crash. NHTSA has issued a public advisory urging vehicle owners and service professionals to have vehicles inspected if there is reason to believe that a non-genuine replacement airbag may have been installed. Vehicles with salvage or rebuilt titles, prior airbag deployments, or unknown repair histories may present a higher risk. NHTSA strongly cautions against self-inspection by vehicle owners and recommends inspection by trained technicians.

25-BD-012H TSB

Service Bulletin/Repair Instructions

This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. Lamp assembly replacement is NOT necessary in most cases. This condition can be eliminated by turning on the lamps with the engine running for several minutes or during normal driving operation.

25-BE-020H TSB

Service Bulletin/Repair Instructions

This bulletin provides information related to the changes introduced in the 2025 1st Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system as described in this TSB.

25-BE-002H TSB

Service Bulletin/Repair Instructions

This bulletin provides information related to the changes introduced in the 2024 2nd Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system. Refer to the 2024 2nd Navigation Map and Software Update Improvements section in this TSB for a list of specific changes. The software can be downloaded via Navigation Updater (NAU) and updated by USB. The NAU website is https://update.hyundai.com/US/EN/navigationUpdate. For certain models equipped with a relevant Bluelink package, the software may be downloaded and applied via OTA update.

25-01-024H-1 TSB

Service Campaign

Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions. This may be due to an irregular disconnection on Verizon’s communication network. Follow the procedure in this TSB to reestablish the connection via the AVN pinhole reset method.

25-01-024H EM

Service Campaign

Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions. This may be due to an irregular disconnection on Verizon's communication network. If you are experiencing issues with remote commands, or other Bluelink services, please see the instructions below to reestablish the connection via the AVN pinhole reset method.

25-01-024H TSB

Service Campaign

Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions. This may be due to an irregular disconnection on Verizon’s communication network. Follow the procedure in this TSB to reestablish the connection via the AVN pinhole reset method.

24-BD-001H

Service Bulletin/Repair Instructions

This bulletin contains information about the proper removal of the windshield wiper blade protective cover on all models. If the protective cover is not removed correctly, there is a possibility of the rubber insert and rail spring becoming partially separated on the inner side of the wiper blade, which could lead to poor wiping performance and/or possible scratching of the windshield glass. Follow the procedure in this bulletin to properly remove the windshield wiper blade protective cover on all new wiper blades.

23-EM-005H

Service Bulletin/Repair Instructions

This bulletin provides important checkpoint guidelines when performing engine oil and filter change services.

23-01-072H

Service Bulletin/Repair Instructions

This bulletin provides the procedure to update the Hybrid Control Unit (HCU) / Low DC/DC Converter (LDC) software logic to eliminate internal P-DTCs (that are not viewable) in certain 2019-2021MY IONIQ Hybrid (AE HEV) and 2021MY IONIQ Plug-in Hybrid (AE PHEV) vehicles.

23-BE-007H

Service Bulletin/Repair Instructions

This Service Information bulletin provides information on how to update the Apple Carplay software from Hyundai’s Navigation Updates page. The current version of Google Maps has 10 times the data transmission compared to the previous version. As a countermeasure, an update with a frame skip logic has been added to resolve the data congestion with Google Maps.

23-BD-007H

Service Bulletin/Repair Instructions

Hyundai applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships. It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare cases, the paint can become clouded under the PPF. These spots are the result of moisture trapped between the PPF and the paint.

23-BR-001H

Service Bulletin/Repair Instructions

When servicing any of the specified vehicles below with the corresponding DTCs, C2416, “Motor Short or Open – LH (EPB)” or C2417 “Motor Short or Open – RH (EPB)”, follow the step-by-step procedures in this bulletin.

23-BD-002H

Service Bulletin/Repair Instructions

This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. Lamp assembly replacement is NOT necessary in most cases. This condition can be eliminated by turning on the lamps with the engine running for several minutes or during normal driving operation.

22-EM-010H

Service Bulletin/Repair Instructions

Follow the guidelines outlined in this bulletin to inspect and clean or replace certain components of the engine intake system accordingly during engine short block or sub-assembly replacement.

22-GI-006H

Service Bulletin/Repair Instructions

Effective June 2, 2008, Federal Motor Vehicle Safety Standard 110 (FMVSS 110) established a threshold for correcting load carrying capacity information indicated on tire placards when vehicle weight has been increased before retail sale. This limit is the lesser of 1.5% of GVWR or 100 pounds. If the total added weight exceeds the lesser of the limit, a label must be added to the driver-side B-pillar within 25mm (1 inch) of the original tire placard.

218/231 amend

Service Bulletin/Repair Instructions

Certain vehicles may develop a bearing noise within the Motor Driven Power Steering (MDPS) column worm shaft assembly. If bearing noise is heard, follow the procedure in this bulletin to replace the worm shaft bearing.

22-HC-001H

Service Bulletin/Repair Instructions

If you are servicing an applicable model with Hybrid Drive Motor (Traction Motor) improper operation or any DTC listed in the related shop manual, Motor Control System, refer to the shop manual for diagnosis. If the diagnosis indicates a faulty hybrid drive motor, refer to the Service Procedure and replace the hybrid drive motor.

22-ST-005H

Service Bulletin/Repair Instructions

Certain vehicles may develop a bearing noise within the Motor Driven Power Steering (MDPS) column worm shaft assembly. If bearing noise is heard, follow the procedure in this bulletin to replace the worm shaft bearing.

21-ST-003H

Service Bulletin/Repair Instructions

Certain vehicles may develop a bearing noise within the Motor Driven Power Steering (MDPS) column worm shaft assembly. If bearing noise is heard, follow the procedure in this bulletin to replace the worm shaft bearing

21-BR-004H

Service Bulletin/Repair Instructions

This bulletin describes the procedure to update the EPB (Electronic Parking Brake) ECU to revise the logic of setting DTC C2416, “Motor Short or Open – LH (EPB)” or C2417 “Motor Short or Open – RH (EPB)” from vibrations while driving on certain roads.

21-EM-004H

Service Bulletin/Repair Instructions

This bulletin provides the service procedure for engine connecting rod bearing clearance testing. Perform the procedure outlined in this bulletin to fulfill the Bearing Clearance Test inspection requirements to determine next required steps.

21-BR-002H

Service Bulletin/Repair Instructions

This bulletin provides best practice recommendations when performing brake service procedures.

21-BE-004H

Service Bulletin/Repair Instructions

When using Wireless CarPlay, the system may intermittently auto disconnect. When Wireless CarPlay is disconnected, a pop up message “Phone Not Responding. Please reconnect it and try again” will appear on the radio screen.

21-EM-003H

Service Bulletin/Repair Instructions

This bulletin provides the inspection procedure and repair guidelines for certain vehicles listed below.

20-BE-014H

Service Bulletin/Repair Instructions

When using Wireless CarPlay, the system may intermittently auto disconnect. When Wireless CarPlay is disconnected, a pop up message “Phone Not Responding. Please reconnect it and try again” will appear on the radio screen.

20-BR-002H

Service Bulletin/Repair Instructions

This bulletin describes the procedure to inspect and identify fluid which may appear around the brake caliper area.

20-SS-004H

Service Bulletin/Repair Instructions

This bulletin provides tire vibration service procedures, including how to optimize vehicle vibration performance. For all wheel/tire balance claims, the “Tire Balance Data Sheet” must be fully completed including imbalance and Road Force Variation (RFV) data. The Data Sheet can be found at the end of this bulletin.

20-01-041H

Service Bulletin/Repair Instructions

Certain 2020 MY Ioniq Plug-In (AE PHEV), Ioniq Hybrid (AE HEV), and 2020 - 2021 MY Sonata Hybrid (DN8 HEV) may exhibit a check engine light ON with a DTC P17A0 (Navigation Control Module). This bulletin describes the procedure to install an Audio Video Navigation (AVN) software update to address the condition stated above.

20-01-039H

Service Bulletin/Repair Instructions

This bulletin provides information and procedures for collecting OBD “In Use Monitor Performance Ratio” (IUMPR) data on certain 2019-2021MY vehicles at California dealers. This reporting is mandated by CARB (California Air Resources Board).

20-01-035H

Service Bulletin/Repair Instructions

This bulletin describes the procedure to replace the fuse cover that may be out of specification.

20-ST-001H-2

Service Bulletin/Repair Instructions

This bulletin provides information regarding replacement of the column-mounted Motor Driven Power Steering (MDPS) system as separate components.

20-ST-003H-1

Service Bulletin/Repair Instructions

Certain vehicles may develop a bearing noise within the Motor Driven Power Steering (MDPS) column worm shaft assembly. If bearing noise is heard, follow the procedure in this bulletin to replace the worm shaft assembly.

20-ST-001H-1

Service Bulletin/Repair Instructions

This bulletin provides information regarding replacement of the column-mounted Motor Driven Power Steering (MDPS) system as separate components.

20-ST-003H

Service Bulletin/Repair Instructions

Certain vehicles may develop a bearing noise within the Motor Driven Power Steering (MDPS) column worm shaft assembly. If bearing noise is heard, follow the procedure in this bulletin to replace the worm shaft assembly.

20-BD-014H

Service Bulletin/Repair Instructions

This bulletin provides information regarding condensation related to moisture accumulation in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. The TSB illustrates the various causes of condensation inside the lamp assembly. Lamp assembly replacement is NOT necessary in most cases. This condition can be eliminated by turning on the lamps with the engine running for several minutes, or during normal driving operation.

20-SS-002H(1)

Service Bulletin/Repair Instructions

This bulletin provides information on tire maintenance best practices and procedures for dealers and customers to maximize tire life and performance.

20-BD-007H-1

Service Bulletin/Repair Instructions

This bulletin describes the general guidelines to help disinfect and protect vehicle exterior/interior surfaces using recommended safe chemical products.

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.