9C5 OL
Service Campaign
Hyundai has determined that certain Kona Electric and Ioniq Electric vehicles are eligible for a BMS software update. This update to the BMS software improves the system’s diagnostic capability.
Vehicle report
2021 HYUNDAI KONA ELECTRIC
Service bulletins
38 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
26-01-065H DCS
Service Campaign
Certain Kona Electric (OS EV) and Ioniq Electric (AE EV) vehicles are eligible for a Battery Management System (BMS) software update. This update to the BMS software improves the system's diagnostic capability. Follow Technical Service Bulletin (TSB) 26-01-065H to complete the BMS software update.
26-01-065H TSB
Service Campaign
Certain Kona Electric (OS EV) and Ioniq Electric (AE EV) vehicles are eligible for a Battery Management System (BMS) software update. This update to the BMS software improves the system’s diagnostic capability. Follow this bulletin to complete the BMS software update.
26-01-065H DN
Service Campaign
Certain Kona Electric (OS EV) and Ioniq Electric (AE EV) vehicles are eligible for a Battery Management System (BMS) software update. This update to the BMS software improves the system’s diagnostic capability.
Z07 OL
Warranty Program/Extension
Certain 2021-2023 model year Kona, 2021-2023 model year Kona Electric, and 2022-2023 model year Kona N vehicles may experience an inoperable horn that may be caused by foreign substances causing internal parts to oxidize. At Hyundai, we are committed to providing vehicles of outstanding quality and value. In an effort to meet this commitment, the warranty coverage for the horn assembly replacement has been extended to 10 years / 120,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners.
26-BE-010H DN
Warranty Program/Extension
Some vehicles may have an inoperable horn that may be caused by foreign substances causing internal parts to oxidize. Hyundai is extending the warranty coverage for the horn replacement under this condition to 10 years or 120,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners. If a horn needs to be replaced, follow the instructions within this TSB to install the latest design. Please note that any vehicles under 10 years/120,000 miles are covered by this TSB, even if vehicle is within original warranty of 5 years/60,000 miles.
26-BE-010H TSB
Warranty Program/Extension
Some vehicles may have an inoperable horn that may be caused by foreign substances causing internal parts to oxidize. Hyundai is extending the warranty coverage for the horn replacement under this condition to 10 years or 120,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners. If a horn needs to be replaced, follow the instructions within this TSB to install the latest design. Please note that any vehicles under 10 years/120,000 miles are covered by this TSB, even if vehicle is within original warranty of 5 years/60,000 miles.
DTN DCS
Other
The National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous, counterfeit driver‑side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN), that have been identified in U.S. vehicles following prior crashes, theft, or non‑certified airbag replacements. These inflators are not approved for use, may rupture during deployment, and have caused serious injuries and fatalities. Please see attached announcement, provided by NHTSA, for more details.
DTN DL
Other
The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous driver’s-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN). These inflators were not supplied, approved, or authorized by the vehicle manufacturers and have primarily been found in vehicles that previously experienced a crash and underwent airbag replacement using non-genuine parts. These dangerous inflators have ruptured during deployment, posing a serious risk of injury or death due to metal fragments entering the vehicle cabin. To date, Hyundai is aware of three people who have died while driving a Hyundai vehicle with one of these substandard replacement airbag inflators that deployed in what likely would have been a survivable crash. NHTSA has issued a public advisory urging vehicle owners and service professionals to have vehicles inspected if there is reason to believe that a non-genuine replacement airbag may have been installed. Vehicles with salvage or rebuilt titles, prior airbag deployments, or unknown repair histories may present a higher risk. NHTSA strongly cautions against self-inspection by vehicle owners and recommends inspection by trained technicians.
25-BD-012H TSB
Service Bulletin/Repair Instructions
This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. Lamp assembly replacement is NOT necessary in most cases. This condition can be eliminated by turning on the lamps with the engine running for several minutes or during normal driving operation.
25-BE-020H TSB
Service Bulletin/Repair Instructions
This bulletin provides information related to the changes introduced in the 2025 1st Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system as described in this TSB.
25-01-063H TSB
Service Campaign
Certain IONIQ Electric (AE EV) and Kona Electric (OS EV) vehicles may exhibit a restricted coolant flow condition, which may be accompanied by a warning message (e.g., Coolant Supplement, Refill Inverter Coolant) in the cluster. No related DTCs are stored, and coolant level is normal in the reservoir tank. The coolant flow may be restricted by debris, causing abnormally high Electric Water Pump (EWP) speed. This TSB contains instructions for confirming high RPMs in the EWP, then using the Coolant Flushing Equipment Set to flush and clean debris from the various cooling system circuits. The coolant will be replaced with the updated Electric Vehicle Battery System Coolant (BSC-2) low-conductivity blue coolant.
25-BE-002H TSB
Service Bulletin/Repair Instructions
This bulletin provides information related to the changes introduced in the 2024 2nd Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system. Refer to the 2024 2nd Navigation Map and Software Update Improvements section in this TSB for a list of specific changes. The software can be downloaded via Navigation Updater (NAU) and updated by USB. The NAU website is https://update.hyundai.com/US/EN/navigationUpdate. For certain models equipped with a relevant Bluelink package, the software may be downloaded and applied via OTA update.
25-01-024H-1 TSB
Service Campaign
Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions. This may be due to an irregular disconnection on Verizon’s communication network. Follow the procedure in this TSB to reestablish the connection via the AVN pinhole reset method.
25-01-024H EM
Service Campaign
Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions. This may be due to an irregular disconnection on Verizon's communication network. If you are experiencing issues with remote commands, or other Bluelink services, please see the instructions below to reestablish the connection via the AVN pinhole reset method.
25-01-024H TSB
Service Campaign
Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions. This may be due to an irregular disconnection on Verizon’s communication network. Follow the procedure in this TSB to reestablish the connection via the AVN pinhole reset method.
24-BE-001H-1
Service Bulletin/Repair Instructions
Some vehicles equipped with the AVN 5th Gen Wide system may exhibit a condition where the radio app crashes frequently when entering radio mode and/or displays a message that reads “Uneven Road Ahead, Drive carefully” on the cluster along with a warning sound. Follow the procedure outlined in this bulletin to update the AVN software to resolve this condition.
24-BD-001H
Service Bulletin/Repair Instructions
This bulletin contains information about the proper removal of the windshield wiper blade protective cover on all models. If the protective cover is not removed correctly, there is a possibility of the rubber insert and rail spring becoming partially separated on the inner side of the wiper blade, which could lead to poor wiping performance and/or possible scratching of the windshield glass. Follow the procedure in this bulletin to properly remove the windshield wiper blade protective cover on all new wiper blades.
24-BE-001H
Service Bulletin/Repair Instructions
Some vehicles equipped with the AVN 5th Gen Wide system may exhibit a condition where the radio app crashes frequently when entering radio mode and/or displays a message that reads âUneven Road Ahead, Drive carefullyâ on the cluster along with a warning sound. Follow the procedure outlined in this bulletin to update the AVN software to resolve this condition.
23-01-073H-1
Service Bulletin/Repair Instructions
Certain 19-23MY Kona Electric (OS EV) vehicles may experience a condition of EV warning light ON with DTC P1AA6 to P1AAF found stored. The Battery Management System (BMS) software update will be performed to enhance battery diagnostics logic. Flowchart summary of the service procedure is provided on page 2 summarized as follows: ⢠Vehicles that do not have EV Warning Light On will only need the BMS software update. ⢠Certain vehicles incurring EV Warning Light On and DTC P1AA6 found stored with Freeze Frame Data Information Code 1=128 will only require the BMS Update. ⢠Certain other DTC P1AA6 Information Code 1-2 values or DTC P1AA7 to P1AAF will require the Battery System Assembly (BSA) to be replaced and then the BMS Update to be performed.
23-EM-005H
Service Bulletin/Repair Instructions
This bulletin provides important checkpoint guidelines when performing engine oil and filter change services.
23-01-073H
Service Bulletin/Repair Instructions
Certain 19-23MY Kona Electric (OS EV) vehicles may experience a condition of EV warning light ON with Diagnostic Trouble Code (DTC) P1AA6 to P1AAF found stored. The Battery Management System (BMS) software update will be performed to enhance battery diagnostics logic. The service procedure contained in TSB 23-01-073H (or latest version) is summarized as follows: ⢠Vehicles that do not have EV Warning Light âONâ will only need the BMS software update. ⢠Certain vehicles incurring EV Warning Light âONâ and DTC P1AA6 found stored with Freeze Frame Data Information Code 1=128 will only require the BMS Update. ⢠Certain other DTC P1AA6 Information Code 1-2 values or DTC P1AA7 to P1AAF will require the Battery System Assembly (BSA) to be replaced and then the BMS Update to be performed.
23-01-049H
Service Bulletin/Repair Instructions
This bulletin provides instructions to correct a condition with BSC-1 blue coolant flow restriction by debris causing abnormal high EWP (electric water pump) speed in certain 2020-21MY Ioniq Electric (AE EV) and 2019-22 Kona Electric (OS EV) models. Vehicle symptoms may include "Coolant supplementâ or âRefill Inverter Coolant" warning light On. No related DTC are found stored. Normal inverter coolant reservoir tank level is confirmed. Special tools are required for this campaign to flush and clean debris from different cooling system circuits. The coolant will be replaced by updated BSC-2 low conductivity blue coolant.
23-BD-007H
Service Bulletin/Repair Instructions
Hyundai applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships. It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare cases, the paint can become clouded under the PPF. These spots are the result of moisture trapped between the PPF and the paint.
23-BD-002H
Service Bulletin/Repair Instructions
This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. Lamp assembly replacement is NOT necessary in most cases. This condition can be eliminated by turning on the lamps with the engine running for several minutes or during normal driving operation.
22-EV-001H-1
Service Bulletin/Repair Instructions
This bulletin outlines the necessary inspection and repair procedures for certain 2019-2021MY Kona EV (OS EV) vehicles, exhibiting abnormal rumbling noise from the electric traction motor.
22-GI-006H
Service Bulletin/Repair Instructions
Effective June 2, 2008, Federal Motor Vehicle Safety Standard 110 (FMVSS 110) established a threshold for correcting load carrying capacity information indicated on tire placards when vehicle weight has been increased before retail sale. This limit is the lesser of 1.5% of GVWR or 100 pounds. If the total added weight exceeds the lesser of the limit, a label must be added to the driver-side B-pillar within 25mm (1 inch) of the original tire placard.
218/231 amend
Service Bulletin/Repair Instructions
Certain vehicles may develop a bearing noise within the Motor Driven Power Steering (MDPS) column worm shaft assembly. If bearing noise is heard, follow the procedure in this bulletin to replace the worm shaft bearing.
22-ST-005H
Service Bulletin/Repair Instructions
Certain vehicles may develop a bearing noise within the Motor Driven Power Steering (MDPS) column worm shaft assembly. If bearing noise is heard, follow the procedure in this bulletin to replace the worm shaft bearing.
21-ST-003H
Service Bulletin/Repair Instructions
Certain vehicles may develop a bearing noise within the Motor Driven Power Steering (MDPS) column worm shaft assembly. If bearing noise is heard, follow the procedure in this bulletin to replace the worm shaft bearing
21-EM-004H
Service Bulletin/Repair Instructions
This bulletin provides the service procedure for engine connecting rod bearing clearance testing. Perform the procedure outlined in this bulletin to fulfill the Bearing Clearance Test inspection requirements to determine next required steps.
21-BR-002H
Service Bulletin/Repair Instructions
This bulletin provides best practice recommendations when performing brake service procedures.
21-01-019H
Service Bulletin/Repair Instructions
This bulletin provides information related to the VCULDC(Vehicle Control Unit & Low DCDC Converter) software update for KONA Electric(OS EV) vehicles. This update is also part of the high voltage battery monitoring logic improvement by optimizing software of each system.
21-EE-001H
Service Bulletin/Repair Instructions
This Service Information bulletin provides the instructions on how to adjust the maximum EV battery charging threshold in the radio head unit.
21-01-008H
Service Bulletin/Repair Instructions
This bulletin provides information related to inspection of KONA Electric (OS EV) vehicles and to perform a BMS (Battery Management System) software update to latest revised level.
20-BE-014H
Service Bulletin/Repair Instructions
When using Wireless CarPlay, the system may intermittently auto disconnect. When Wireless CarPlay is disconnected, a pop up message âPhone Not Responding. Please reconnect it and try againâ will appear on the radio screen.
20-BR-002H
Service Bulletin/Repair Instructions
This bulletin describes the procedure to inspect and identify fluid which may appear around the brake caliper area.
20-SS-004H
Service Bulletin/Repair Instructions
This bulletin provides tire vibration service procedures, including how to optimize vehicle vibration performance. For all wheel/tire balance claims, the âTire Balance Data Sheetâ must be fully completed including imbalance and Road Force Variation (RFV) data. The Data Sheet can be found at the end of this bulletin.
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.