Vehicle report

2019 HYUNDAI NEXO

Compare every HYUNDAI NEXO yearNHTSA and EPA records

Service bulletins

49 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

DTN DCS

Other

The National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous, counterfeit driver‑side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN), that have been identified in U.S. vehicles following prior crashes, theft, or non‑certified airbag replacements. These inflators are not approved for use, may rupture during deployment, and have caused serious injuries and fatalities. Please see attached announcement, provided by NHTSA, for more details.

DTN DL

Other

The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous driver’s-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN). These inflators were not supplied, approved, or authorized by the vehicle manufacturers and have primarily been found in vehicles that previously experienced a crash and underwent airbag replacement using non-genuine parts. These dangerous inflators have ruptured during deployment, posing a serious risk of injury or death due to metal fragments entering the vehicle cabin. To date, Hyundai is aware of three people who have died while driving a Hyundai vehicle with one of these substandard replacement airbag inflators that deployed in what likely would have been a survivable crash. NHTSA has issued a public advisory urging vehicle owners and service professionals to have vehicles inspected if there is reason to believe that a non-genuine replacement airbag may have been installed. Vehicles with salvage or rebuilt titles, prior airbag deployments, or unknown repair histories may present a higher risk. NHTSA strongly cautions against self-inspection by vehicle owners and recommends inspection by trained technicians.

25-BD-012H TSB

Service Bulletin/Repair Instructions

This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. Lamp assembly replacement is NOT necessary in most cases. This condition can be eliminated by turning on the lamps with the engine running for several minutes or during normal driving operation.

25-01-024H-1 TSB

Service Campaign

Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions. This may be due to an irregular disconnection on Verizon’s communication network. Follow the procedure in this TSB to reestablish the connection via the AVN pinhole reset method.

25-01-024H EM

Service Campaign

Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions. This may be due to an irregular disconnection on Verizon's communication network. If you are experiencing issues with remote commands, or other Bluelink services, please see the instructions below to reestablish the connection via the AVN pinhole reset method.

25-01-024H TSB

Service Campaign

Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions. This may be due to an irregular disconnection on Verizon’s communication network. Follow the procedure in this TSB to reestablish the connection via the AVN pinhole reset method.

24-BD-001H

Service Bulletin/Repair Instructions

This bulletin contains information about the proper removal of the windshield wiper blade protective cover on all models. If the protective cover is not removed correctly, there is a possibility of the rubber insert and rail spring becoming partially separated on the inner side of the wiper blade, which could lead to poor wiping performance and/or possible scratching of the windshield glass. Follow the procedure in this bulletin to properly remove the windshield wiper blade protective cover on all new wiper blades.

23-EM-005H

Service Bulletin/Repair Instructions

This bulletin provides important checkpoint guidelines when performing engine oil and filter change services.

23-BD-007H

Service Bulletin/Repair Instructions

Hyundai applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships. It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare cases, the paint can become clouded under the PPF. These spots are the result of moisture trapped between the PPF and the paint.

23-BD-002H

Service Bulletin/Repair Instructions

This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. Lamp assembly replacement is NOT necessary in most cases. This condition can be eliminated by turning on the lamps with the engine running for several minutes or during normal driving operation.

22-GI-006H

Service Bulletin/Repair Instructions

Effective June 2, 2008, Federal Motor Vehicle Safety Standard 110 (FMVSS 110) established a threshold for correcting load carrying capacity information indicated on tire placards when vehicle weight has been increased before retail sale. This limit is the lesser of 1.5% of GVWR or 100 pounds. If the total added weight exceeds the lesser of the limit, a label must be added to the driver-side B-pillar within 25mm (1 inch) of the original tire placard.

21-01-045H-1

Service Bulletin/Repair Instructions

Certain 2019MY Nexo vehicles may illuminate a check engine light due to a powertrain related DTC P1D3D94 (Coolant Stack Pump – Motor or Internal Controller Malfunction) resulting in reduced engine power due to cracking in the stack coolant pump rotor molding. This bulletin provides replacement procedures related to the stack coolant pump.

21-EM-004H

Service Bulletin/Repair Instructions

This bulletin provides the service procedure for engine connecting rod bearing clearance testing. Perform the procedure outlined in this bulletin to fulfill the Bearing Clearance Test inspection requirements to determine next required steps.

21-BR-002H

Service Bulletin/Repair Instructions

This bulletin provides best practice recommendations when performing brake service procedures.

21-EM-003H

Service Bulletin/Repair Instructions

This bulletin provides the inspection procedure and repair guidelines for certain vehicles listed below.

20-FL-008H-1

Service Bulletin/Repair Instructions

This bulletin provides information on how to properly vent Hydrogen from a Nexo FCEV for maintenance or repairs.

20-BR-002H

Service Bulletin/Repair Instructions

This bulletin describes the procedure to inspect and identify fluid which may appear around the brake caliper area.

20-SS-004H

Service Bulletin/Repair Instructions

This bulletin provides tire vibration service procedures, including how to optimize vehicle vibration performance. For all wheel/tire balance claims, the “Tire Balance Data Sheet” must be fully completed including imbalance and Road Force Variation (RFV) data. The Data Sheet can be found at the end of this bulletin.

20-01-039H

Service Bulletin/Repair Instructions

This bulletin provides information and procedures for collecting OBD “In Use Monitor Performance Ratio” (IUMPR) data on certain 2019-2021MY vehicles at California dealers. This reporting is mandated by CARB (California Air Resources Board).

20-01-022H-2

Service Bulletin/Repair Instructions

Some 2019-2020 Nexo (FE), and 2020 Palisade (LX2) vehicles equipped with the power tailgate may not operate. This bulletin provides the service procedure to inspect and when necessary perform the power tailgate spindle wire harness revision.

20-01-034H

Service Bulletin/Repair Instructions

This bulletin describes the procedure to install an Audio Video Navigation (AVN) software update which corrects a condition in which the radio presets may reset during AVN start up.

Campaign T5I - D

Service Bulletin/Repair Instructions

Certain 2019 - 2020 MY NEXO (FE) vehicles may experience a condition in which the radio presets may reset during AVN start up. This service campaign provides the procedure to install an Audio Video Navigation (AVN) software update, which corrects this condition.

20-BD-014H

Service Bulletin/Repair Instructions

This bulletin provides information regarding condensation related to moisture accumulation in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. The TSB illustrates the various causes of condensation inside the lamp assembly. Lamp assembly replacement is NOT necessary in most cases. This condition can be eliminated by turning on the lamps with the engine running for several minutes, or during normal driving operation.

20-01-029H

Service Bulletin/Repair Instructions

This bulletin provides software update information related to the Fuel Cell control Unit (FCU) and Hydrogen storage Management Unit (HMU) on certain NEXO (FE) vehicles. This update revises the logic for Malfunction Indicator Light (MIL) ON related to the FCU and HMU.

Campaign T5D Dea

Service Bulletin/Repair Instructions

This service campaign is to provide information on the software update related to the Fuel Cell control Unit (FCU) and Hydrogen storage Management Unit (HMU) on certain NEXO (FE) vehicles. This update includes logic revision for Malfunction Indicator Light (MIL) ON related to the FCU and HMU.

20-01-022H-1

Service Bulletin/Repair Instructions

Some 2019 - 2020 Nexo (FE), 2020 Palisade (LX2), and 2019 - 2020 Santa Fe (TM) vehicles equipped with the power tailgate may not operate. This bulletin provides the service procedure to inspect and when necessary perform the power tailgate spindle wire harness revision.

Campaign T4X Dea

Service Bulletin/Repair Instructions

Certain 2019-2020 Nexo (FE), 2020 Palisade (LX2), and 2019 - 2020 Santa Fe (TM) vehicles equipped with the power tailgate may experience a nonoperational condition. This campaign provides service procedures to inspect and when necessary, perform the power tailgate spindle wire harness revision.

20-01-022H

Service Bulletin/Repair Instructions

Some 2019-2020 Nexo (FE), and 2020 Palisade (LX2) vehicles equipped with the power tailgate may not operate. This bulletin provides the service procedure to inspect and when necessary perform the power tailgate spindle wire harness revision

20-SS-002H(1)

Service Bulletin/Repair Instructions

This bulletin provides information on tire maintenance best practices and procedures for dealers and customers to maximize tire life and performance.

20-BD-007H-1

Service Bulletin/Repair Instructions

This bulletin describes the general guidelines to help disinfect and protect vehicle exterior/interior surfaces using recommended safe chemical products.

20-EE-003H

Service Bulletin/Repair Instructions

This bulletin provides information on identifying dealer stock vehicles with either: • A Battery SOC alert - low Battery State of Charge (SOC) at or below 50%. • A 30 Day alert - vehicle has not started and reported an SOC in 30 days.

20-AT-016H

Service Bulletin/Repair Instructions

The automatic transmission warranty repair policy authorizes in-dealership repairs of the following components for both OEM (new) and remanufactured automatic transmissions:

20-BD-007H

Service Bulletin/Repair Instructions

This bulletin describes the general guidelines to disinfect and protect vehicle interior surfaces using certain safe chemical products.

20-EE-002H(1)

Service Bulletin/Repair Instructions

This bulletin describes the mandatory procedure to submit battery test data electronically for battery warranty claims by running the GDS Battery Claim App. The App must be run right after an incident battery is removed from the vehicle or after a battery charge is completed which qualifies for a warranty. It must be run at any time between RO open and close dates.

20-SS-001H

Service Bulletin/Repair Instructions

This bulletin describes the requirements for all wheel alignment and/or vehicle tracking claims and best practices when diagnosing and conducting alignment-related repairs for all models and model years.

20-BE-001H

Service Bulletin/Repair Instructions

This bulletin provides guidelines to inspect the USB, head unit, and multi-box for common connection conditions. 2. This bulletin presents guidelines to inspect for common Android Auto and Apple CarPlay connection conditions. 3. This bulletin provides physical differences between the USB 2.0 port and USB 3.0 port.

19-01-042H

Service Bulletin/Repair Instructions

This bulletin provides information and procedures for collecting OBD ?In Use Monitor Performance Ratio? (IUMPR) data on certain 2019-2020MY vehicles at California dealers. This reporting is mandated by CARB (California Air Resources Board). Data is no longer submitted to Hyundai by datasheet and dealer email. Data is sent electronically by GDS when the procedure of this bulletin is followed.

19-01-029H

Service Bulletin/Repair Instructions

This bulletin describes the procedure to update the ESC ECU software on certain 2019 model year Nexo (FE) vehicles. The update is to revise the vehicle?s IEB (Integrated Electronic Brake) diagnostic logic to eliminate unnecessary FCA (Forward Collision Avoidance) malfunction warning messages.

19-01-033H

Service Bulletin/Repair Instructions

This bulletin provides information on DTCs P315200 and P315300. If a vehicle is in service for any maintenance or repair, including the DTCs listed above, both Hydrogen Pressure Sensor 1 and Hydrogen Pressure Sensor 2 must be replaced with an updated part.

Campaign T3V Dea

Service Bulletin/Repair Instructions

This service campaign describes the update to revise the vehicle?s IEB (Integrated Electronic Brake) diagnostic logic to eliminate unnecessary FCA (Forward Collision Avoidance) malfunction warning messages.

Campaign T4E - D

Service Bulletin/Repair Instructions

This service campaign is to address if a vehicle is in service for any maintenance or repair, including the DTCs P315200 and P315300, both Hydrogen Pressure Sensor 1 and Hydrogen Pressure Sensor 2 must be replaced with an updated part.

19-BE-011H-1

Service Bulletin/Repair Instructions

The Blind Spot Detection (BSD) or Blind-Spot Collision Warning (BCW) is a system that measures the speed of and distance from the following vehicles by using two magnetic wave radar sensors attached in the rear bumper. The BSD/BCW detects vehicles within the blind spot zone and gives off an alarm (visual and audible). The two magnetic radar sensors provide these functions for BSD/BCW: ? Senses other vehicles in the BSD/BCW zone and turns on the BSD/BCW warning lamp for the driver. The warning lamp starts blinking, along with an audible sound, when the driver turns on the turn signal lamp to enter the lane where another vehicle is driving.

19-GI-006H

Service Bulletin/Repair Instructions

This bulletin provides instruction detailing the proper methodology for scanning and uploading captured GDS data files to the Techline Repository. Compliance with this bulletin ensures that the GDS data files are correctly transferred and matched with a Techline Case number.

19-EE-001H-1

Service Bulletin/Repair Instructions

This bulletin provides information on how to return a Hyundai HEV/PHEV/EV/Fuel Cell Lithium Battery for proper disposal and safe environmental recycling using Hyundai?s authorized vendor Kinsbursky Brothers Intl. (KBI).

19-BE-008H

Service Bulletin/Repair Instructions

This bulletin provides information for replacement of the Blind-Spot Collision Warning (BCW) module. Whenever the left or right side BCW module is being replaced, it is required to perform the variant coding procedure. If the variant coding procedure is not performed, a DTC C1743 (S/W mismatch) will be triggered.

19-EE-003H

Service Bulletin/Repair Instructions

The following summarizes the service procedures for Lithium Battery replacement:

19-HA-001H

Service Bulletin/Repair Instructions

This bulletin provides additional service diagnostic information and repair procedures related to electric A/C compressors equipped in hybrid electric vehicles, plug-in hybrid electric vehicles, and electric vehicles.

19-FL-003H

Service Bulletin/Repair Instructions

This bulletin provides the procedure to write the Vehicle Identification Number (VIN) during the replacement of the Engine Control Module (ECM) or Powertrain Control Module (PCM). Once the VIN has been programmed to the ECM/PCM, it cannot be removed or overwritten.

5NP-M7Z5K-02

Service Bulletin/Repair Instructions

This bulletin provides information on how to return a Hyundai HEV/PHEV/EV/Fuel Cell Lithium Battery for proper disposal and safe environmental recycling using Hyundai?s authorized vendor Kinsbursky Brothers Inc. (KBI).

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.