Vehicle report

2020 HYUNDAI NEXO

Compare every HYUNDAI NEXO yearNHTSA and EPA records

Service bulletins

33 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

DTN DCS

Other

The National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous, counterfeit driver‑side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN), that have been identified in U.S. vehicles following prior crashes, theft, or non‑certified airbag replacements. These inflators are not approved for use, may rupture during deployment, and have caused serious injuries and fatalities. Please see attached announcement, provided by NHTSA, for more details.

DTN DL

Other

The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous driver’s-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN). These inflators were not supplied, approved, or authorized by the vehicle manufacturers and have primarily been found in vehicles that previously experienced a crash and underwent airbag replacement using non-genuine parts. These dangerous inflators have ruptured during deployment, posing a serious risk of injury or death due to metal fragments entering the vehicle cabin. To date, Hyundai is aware of three people who have died while driving a Hyundai vehicle with one of these substandard replacement airbag inflators that deployed in what likely would have been a survivable crash. NHTSA has issued a public advisory urging vehicle owners and service professionals to have vehicles inspected if there is reason to believe that a non-genuine replacement airbag may have been installed. Vehicles with salvage or rebuilt titles, prior airbag deployments, or unknown repair histories may present a higher risk. NHTSA strongly cautions against self-inspection by vehicle owners and recommends inspection by trained technicians.

25-BD-012H TSB

Service Bulletin/Repair Instructions

This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. Lamp assembly replacement is NOT necessary in most cases. This condition can be eliminated by turning on the lamps with the engine running for several minutes or during normal driving operation.

25-01-024H-1 TSB

Service Campaign

Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions. This may be due to an irregular disconnection on Verizon’s communication network. Follow the procedure in this TSB to reestablish the connection via the AVN pinhole reset method.

25-01-024H EM

Service Campaign

Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions. This may be due to an irregular disconnection on Verizon's communication network. If you are experiencing issues with remote commands, or other Bluelink services, please see the instructions below to reestablish the connection via the AVN pinhole reset method.

25-01-024H TSB

Service Campaign

Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions. This may be due to an irregular disconnection on Verizon’s communication network. Follow the procedure in this TSB to reestablish the connection via the AVN pinhole reset method.

24-BD-001H

Service Bulletin/Repair Instructions

This bulletin contains information about the proper removal of the windshield wiper blade protective cover on all models. If the protective cover is not removed correctly, there is a possibility of the rubber insert and rail spring becoming partially separated on the inner side of the wiper blade, which could lead to poor wiping performance and/or possible scratching of the windshield glass. Follow the procedure in this bulletin to properly remove the windshield wiper blade protective cover on all new wiper blades.

23-EM-005H

Service Bulletin/Repair Instructions

This bulletin provides important checkpoint guidelines when performing engine oil and filter change services.

23-BD-007H

Service Bulletin/Repair Instructions

Hyundai applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships. It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare cases, the paint can become clouded under the PPF. These spots are the result of moisture trapped between the PPF and the paint.

23-BD-002H

Service Bulletin/Repair Instructions

This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. Lamp assembly replacement is NOT necessary in most cases. This condition can be eliminated by turning on the lamps with the engine running for several minutes or during normal driving operation.

22-GI-006H

Service Bulletin/Repair Instructions

Effective June 2, 2008, Federal Motor Vehicle Safety Standard 110 (FMVSS 110) established a threshold for correcting load carrying capacity information indicated on tire placards when vehicle weight has been increased before retail sale. This limit is the lesser of 1.5% of GVWR or 100 pounds. If the total added weight exceeds the lesser of the limit, a label must be added to the driver-side B-pillar within 25mm (1 inch) of the original tire placard.

21-EM-004H

Service Bulletin/Repair Instructions

This bulletin provides the service procedure for engine connecting rod bearing clearance testing. Perform the procedure outlined in this bulletin to fulfill the Bearing Clearance Test inspection requirements to determine next required steps.

21-BR-002H

Service Bulletin/Repair Instructions

This bulletin provides best practice recommendations when performing brake service procedures.

21-BE-004H

Service Bulletin/Repair Instructions

When using Wireless CarPlay, the system may intermittently auto disconnect. When Wireless CarPlay is disconnected, a pop up message “Phone Not Responding. Please reconnect it and try again” will appear on the radio screen.

21-EM-003H

Service Bulletin/Repair Instructions

This bulletin provides the inspection procedure and repair guidelines for certain vehicles listed below.

20-BE-014H

Service Bulletin/Repair Instructions

When using Wireless CarPlay, the system may intermittently auto disconnect. When Wireless CarPlay is disconnected, a pop up message “Phone Not Responding. Please reconnect it and try again” will appear on the radio screen.

20-FL-008H-1

Service Bulletin/Repair Instructions

This bulletin provides information on how to properly vent Hydrogen from a Nexo FCEV for maintenance or repairs.

20-BR-002H

Service Bulletin/Repair Instructions

This bulletin describes the procedure to inspect and identify fluid which may appear around the brake caliper area.

20-SS-004H

Service Bulletin/Repair Instructions

This bulletin provides tire vibration service procedures, including how to optimize vehicle vibration performance. For all wheel/tire balance claims, the “Tire Balance Data Sheet” must be fully completed including imbalance and Road Force Variation (RFV) data. The Data Sheet can be found at the end of this bulletin.

20-01-039H

Service Bulletin/Repair Instructions

This bulletin provides information and procedures for collecting OBD “In Use Monitor Performance Ratio” (IUMPR) data on certain 2019-2021MY vehicles at California dealers. This reporting is mandated by CARB (California Air Resources Board).

20-01-022H-2

Service Bulletin/Repair Instructions

Some 2019-2020 Nexo (FE), and 2020 Palisade (LX2) vehicles equipped with the power tailgate may not operate. This bulletin provides the service procedure to inspect and when necessary perform the power tailgate spindle wire harness revision.

20-01-034H

Service Bulletin/Repair Instructions

This bulletin describes the procedure to install an Audio Video Navigation (AVN) software update which corrects a condition in which the radio presets may reset during AVN start up.

Campaign T5I - D

Service Bulletin/Repair Instructions

Certain 2019 - 2020 MY NEXO (FE) vehicles may experience a condition in which the radio presets may reset during AVN start up. This service campaign provides the procedure to install an Audio Video Navigation (AVN) software update, which corrects this condition.

20-BD-014H

Service Bulletin/Repair Instructions

This bulletin provides information regarding condensation related to moisture accumulation in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. The TSB illustrates the various causes of condensation inside the lamp assembly. Lamp assembly replacement is NOT necessary in most cases. This condition can be eliminated by turning on the lamps with the engine running for several minutes, or during normal driving operation.

20-01-029H

Service Bulletin/Repair Instructions

This bulletin provides software update information related to the Fuel Cell control Unit (FCU) and Hydrogen storage Management Unit (HMU) on certain NEXO (FE) vehicles. This update revises the logic for Malfunction Indicator Light (MIL) ON related to the FCU and HMU.

Campaign T5D Dea

Service Bulletin/Repair Instructions

This service campaign is to provide information on the software update related to the Fuel Cell control Unit (FCU) and Hydrogen storage Management Unit (HMU) on certain NEXO (FE) vehicles. This update includes logic revision for Malfunction Indicator Light (MIL) ON related to the FCU and HMU.

20-01-022H-1

Service Bulletin/Repair Instructions

Some 2019 - 2020 Nexo (FE), 2020 Palisade (LX2), and 2019 - 2020 Santa Fe (TM) vehicles equipped with the power tailgate may not operate. This bulletin provides the service procedure to inspect and when necessary perform the power tailgate spindle wire harness revision.

Campaign T4X Dea

Service Bulletin/Repair Instructions

Certain 2019-2020 Nexo (FE), 2020 Palisade (LX2), and 2019 - 2020 Santa Fe (TM) vehicles equipped with the power tailgate may experience a nonoperational condition. This campaign provides service procedures to inspect and when necessary, perform the power tailgate spindle wire harness revision.

20-01-022H

Service Bulletin/Repair Instructions

Some 2019-2020 Nexo (FE), and 2020 Palisade (LX2) vehicles equipped with the power tailgate may not operate. This bulletin provides the service procedure to inspect and when necessary perform the power tailgate spindle wire harness revision

20-SS-002H(1)

Service Bulletin/Repair Instructions

This bulletin provides information on tire maintenance best practices and procedures for dealers and customers to maximize tire life and performance.

20-BD-007H-1

Service Bulletin/Repair Instructions

This bulletin describes the general guidelines to help disinfect and protect vehicle exterior/interior surfaces using recommended safe chemical products.

20-EE-003H

Service Bulletin/Repair Instructions

This bulletin provides information on identifying dealer stock vehicles with either: • A Battery SOC alert - low Battery State of Charge (SOC) at or below 50%. • A 30 Day alert - vehicle has not started and reported an SOC in 30 days.

20-AT-016H

Service Bulletin/Repair Instructions

The automatic transmission warranty repair policy authorizes in-dealership repairs of the following components for both OEM (new) and remanufactured automatic transmissions:

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.