Vehicle report

2023 HYUNDAI SANTA CRUZ

Service bulletins

49 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

Z08 OL

Warranty Program/Extension

Certain 2022 – 2025 model year Santa Cruz and 2022 – 2025 model year Tucson vehicles may have front wipers that do not return to the designated park position due to a loose wiper motor crank arm nut. At Hyundai, we are committed to providing vehicles of outstanding quality and value. In an effort to meet this commitment, the warranty coverage for the Wiper Motor Crank Arm Nut under these conditions has been extended to 10 years/100,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners.

26-BD-003H TSB

Service Bulletin/Repair Instructions

Some Santa Cruz (NXT) vehicles may have a tonneau cover that does not latch or unlatch, does not retract properly, and/or has a v-gap that is present when closed. This may be due to a broken or missing clip on the underside of the tonneau cover. This bulletin provides instructions to inspect and, if necessary, repair the tonneau cover function using the Tonneau Cover Repair Kit or by replacing the tonneau handle and latch assembly.

26-BD-007H DCS

Warranty Program/Extension

Some Tucson (NX4A and NX4M) and Santa Cruz (NXT) vehicles may have front wipers that do not return to the designated park position due to a loose wiper motor crank arm nut. Hyundai is extending the warranty coverage for the wiper motor crank arm nut under this condition to 10 years / 100,000 miles from the date of original retail delivery or date of first use (whichever comes first) and is valid for original and subsequent owners. Follow the procedure in Technical Service Bulletin (TSB) 26-BD-007H to replace the wiper motor crank arm nut to address this condition.

26-BD-007H DN

Warranty Program/Extension

Some Tucson (NX4A and NX4M) and Santa Cruz (NXT) vehicles may have front wipers that do not return to the designated park position due to a loose wiper motor crank arm nut. Hyundai is extending the warranty coverage for the wiper motor crank arm nut under this condition to 10 years / 100,000 miles from the date of original retail delivery or date of first use (whichever comes first) and is valid for original and subsequent owners.

26-BD-007H TSB

Warranty Program/Extension

Some Tucson (NX4A and NX4M) and Santa Cruz (NXT) vehicles may have front wipers that do not return to the designated park position due to a loose wiper motor crank arm nut. Hyundai is extending the warranty coverage for the wiper motor crank arm nut under this condition to 10 years / 100,000 miles from the date of original retail delivery or date of first use (whichever comes first) and is valid for original and subsequent owners. Follow the procedure in this bulletin to replace the wiper motor crank arm nut to address this condition.

26-AT-005H TSB

Service Bulletin/Repair Instructions

This bulletin provides information related to a Transmission Control Unit (TCU) software update for some vehicles equipped with an 8-speed wet dual clutch transmission (8WDCT). The software update revises the touch point learning variation, improving drivability and judder symptoms. Some 8WDCTs (indicated by a new part number) received an updated clutch spring. The correct TCU software update must be matched with the correct corresponding 8WDCT hardware, otherwise, drivability concerns may occur. This service procedure should be performed prior to any 8WDCT replacements done for drivability/judder concerns.

26-GI-002H TSB

Service Bulletin/Repair Instructions

This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 1st Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system. Refer to the 2026 1st Navigation Map and Software Update Key Improvements and Additional Improvements tables in this TSB for a list of specific changes. The software can be downloaded via Navigation Updater (NAU) and updated by USB.

DTN DCS

Other

The National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous, counterfeit driver‑side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN), that have been identified in U.S. vehicles following prior crashes, theft, or non‑certified airbag replacements. These inflators are not approved for use, may rupture during deployment, and have caused serious injuries and fatalities. Please see attached announcement, provided by NHTSA, for more details.

DTN DL

Other

The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous driver’s-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN). These inflators were not supplied, approved, or authorized by the vehicle manufacturers and have primarily been found in vehicles that previously experienced a crash and underwent airbag replacement using non-genuine parts. These dangerous inflators have ruptured during deployment, posing a serious risk of injury or death due to metal fragments entering the vehicle cabin. To date, Hyundai is aware of three people who have died while driving a Hyundai vehicle with one of these substandard replacement airbag inflators that deployed in what likely would have been a survivable crash. NHTSA has issued a public advisory urging vehicle owners and service professionals to have vehicles inspected if there is reason to believe that a non-genuine replacement airbag may have been installed. Vehicles with salvage or rebuilt titles, prior airbag deployments, or unknown repair histories may present a higher risk. NHTSA strongly cautions against self-inspection by vehicle owners and recommends inspection by trained technicians.

26-01-028H

Warranty Program/Extension

Certain Santa Cruz (NXT) vehicles equipped with 8-speed dual clutch transmissions (8DCT) may set one of the high pressure electric oil pump (HP EOP) DTCs listed below. This bulletin provides the service procedure to update the Transmission Control Unit (TCU) with improved logic to address these DTCs and enhance operation of the 8DCT.

26-AT-001H TSB

Service Bulletin/Repair Instructions

Some Santa Cruz (NXT), Santa Fe (TMA, MX5A), and Sonata (DN8A) models may require replacement of the 8-speed wet dual clutch transmission (8WDCT) when the vehicle sets one of the high pressure electric oil pump (HP EOP) DTCs listed below. This bulletin provides instructions to replace the 8WDCT.

26-AD-001H TSB

Service Bulletin/Repair Instructions

Some 2019MY and newer vehicles equipped with a front view camera may illuminate certain warning lights and trigger DTC C272246 fault code for the front camera. In the following cases, the front camera auto-calibration range may be exceeded while driving: • If the front camera is not properly installed and is completely or partially detached. • In case of excessive changes affecting the vehicle's balance (e.g., loading excessively heavy cargo in a specific location of the vehicle, or significant under-inflation of the tires). • Specific road conditions affecting the vehicle's balance (e.g., excessive road crown) This TSB provides instructions on how to service the vehicle when the front camera related warning light(s) are triggered due to system out of calibration (DTC_C272246).

25-BD-011H-1 TSB

Service Bulletin/Repair Instructions

Some Santa Cruz (NXT) vehicles may have a tonneau cover that does not latch or unlatch, retract properly, and/or have a v-gap is present when closed. This may be due to a broken or missing clip on the underside of the tonneau cover. This bulletin provides instructions to inspect and, if necessary, repair the tonneau cover function using the Tonneau Cover Repair Kit or replacing the tonneau handle & latch assembly.

25-SS-003H TSB

Service Bulletin/Repair Instructions

Some Santa Cruz (NXT) vehicles may exhibit a clunking or thumping noise from the rear of the vehicle while driving over rough roads. This may be caused by worn rear self-leveling shock absorbers. Follow the procedure in this bulletin to identify the source of the noise and replace the rear shock absorbers on affected vehicles.

25-BD-012H TSB

Service Bulletin/Repair Instructions

This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. Lamp assembly replacement is NOT necessary in most cases. This condition can be eliminated by turning on the lamps with the engine running for several minutes or during normal driving operation.

25-BE-020H TSB

Service Bulletin/Repair Instructions

This bulletin provides information related to the changes introduced in the 2025 1st Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system as described in this TSB.

25-BD-011H TSB

Service Bulletin/Repair Instructions

Certain Santa Cruz (NXT) vehicles may exhibit a condition where the tonneau cover does not retract properly and/or a V-Gap is present when closed. This may be due to a broken or missing clip on the underside of the tonneau cover. Follow the instructions in this TSB to inspect and, if necessary, repair the tonneau cover function using the Tonneau Cover Repair Kit.

25-01-045H TSB

Service Campaign

A software update is available for multiple vehicles equipped with either Display Audio 2.0V or the AVN 5th Gen Wide system.

25-EM-005H TSB

Service Bulletin/Repair Instructions

Certain 2022-2023MY Santa Cruz (NXT) vehicles may exhibit a warning lamp illumination for a diagnostic trouble code P218100 that is related to the Integrated Thermal Management Module (ITM). Follow the service procedure outlined in this bulletin to replace the ITM with a revised part and update the Engine/Electronic Control Unit (ECU).

MSLA Reference OL

Other

This letter communication is to educate owners around the use of the Manual Speed Limit Assist (MSLA) feature.

25-BE-002H TSB

Service Bulletin/Repair Instructions

This bulletin provides information related to the changes introduced in the 2024 2nd Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system. Refer to the 2024 2nd Navigation Map and Software Update Improvements section in this TSB for a list of specific changes. The software can be downloaded via Navigation Updater (NAU) and updated by USB. The NAU website is https://update.hyundai.com/US/EN/navigationUpdate. For certain models equipped with a relevant Bluelink package, the software may be downloaded and applied via OTA update.

MSLA_Reference

Other

This email communication is to educate owners around the use of the Manual Speed Limit Assist (MSLA) feature.

25-01-024H-1 TSB

Service Campaign

Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions. This may be due to an irregular disconnection on Verizon’s communication network. Follow the procedure in this TSB to reestablish the connection via the AVN pinhole reset method.

24-01-045H-2

Service Campaign

A software update is available for multiple vehicles equipped with either Display Audio 2.0V or the AVN 5th Gen Wide system.

24-01-045H-1

Service Campaign

A software update is available for multiple vehicles equipped with either Display Audio 2.0V or the AVN 5th Gen Wide system.

24-01-045H

Service Bulletin/Repair Instructions

A software update is available for multiple vehicles equipped with either Display Audio 2.0V or the AVN 5th Gen Wide system.

24-AT-002H

Service Bulletin/Repair Instructions

This TSB provides a procedure to diagnose and replace, if necessary, an automatic transmission with Incorrect Ratio DTC (transmission clutch slip in gear above limit) listed on Page 2.

24-BD-004H

Service Bulletin/Repair Instructions

This bulletin provides instructions to inspect and repair certain Santa Cruz (NXT) vehicles experiencing a condition where the tonneau cover does not retract properly and/or a V-Gap is present when closed.

24-BD-003H

Service Bulletin/Repair Instructions

This bulletin provides repair instructions for certain Santa Cruz (NXT) vehicles exhibiting difficulty with the tonneau cover not opening (does not unlatch when unlocked and the handle is in the open position) or not closing (does not latch when pulled closed and the handle is in the closed position).

24-BD-001H

Service Bulletin/Repair Instructions

This bulletin contains information about the proper removal of the windshield wiper blade protective cover on all models. If the protective cover is not removed correctly, there is a possibility of the rubber insert and rail spring becoming partially separated on the inner side of the wiper blade, which could lead to poor wiping performance and/or possible scratching of the windshield glass. Follow the procedure in this bulletin to properly remove the windshield wiper blade protective cover on all new wiper blades.

23-BR-004H

Service Bulletin/Repair Instructions

Certain Tucson (NX4A), Santa Cruz (NXT), Santa Fe (TMA), and Santa Fe Hybrid (TMA HEV) vehicles may exhibit a brake judder condition. This bulletin describes the procedure to inspect the brakes, resurface or replace and perform a brake burnishing procedure.

23-01-084H

Service Bulletin/Repair Instructions

Certain 2023MY Santa Cruz (NXT) and Santa Fe (TMA) vehicles may have been produced with a damaged oil level sensor during assembly. Follow the procedure outlined in this TSB to replace the oil level sensor and gasket to complete the service campaign.

23-EM-006H

Service Bulletin/Repair Instructions

Certain 2022-2023MY Santa Cruz (NXT) vehicles may experience a warning lamp illumination for a diagnostic trouble code P2181 that is related to the Integrated Thermal Management Module (ITM). Follow the service procedure outlined in this bulletin to replace the ITM with a revised part and reprogram the powertrain control module to update the control logic.

23-EM-005H

Service Bulletin/Repair Instructions

This bulletin provides important checkpoint guidelines when performing engine oil and filter change services.

23-BD-015H

Service Bulletin/Repair Instructions

This bulletin provides instructions to inspect and replace the fuel filler door on 2023MY Santa Cruz (NXT) vehicles that exhibit paint imperfections such as: sag, bubble, blemish, crater, or dirt.

23-AT-011H

Service Bulletin/Repair Instructions

This bulletin outlines changes to the service procedure regarding the replacement of 8-speed wet dual clutch transmissions (8WDCT) and associated transmission control unit (TCU). These changes only apply to vehicles equipped with Theta 2.5T engines. Certain transmissions (indicated by a new part number) have received an improved clutch spring. The correct TCU software update must be matched with the correct corresponding 8WDCT hardware, otherwise drivability concerns may occur.

23-AT-012H

Service Bulletin/Repair Instructions

This bulletin provides information related to a Transmission Control Unit (TCU) software update for certain vehicles equipped with an 8-speed wet dual clutch transmissions (8WDCT) that improves the touch point learning variation. Certain 8WDCTs (indicated by a new part number) received an improved clutch spring. The correct TCU software update must be matched with the correct corresponding 8WDCT hardware, otherwise drivability concerns may occur.

23-AT-003H-1

Service Bulletin/Repair Instructions

If you are servicing an 8-speed vehicle with a “Check Engine” light on and one or more of the DTC listed, follow the service procedure and replace the related solenoid and harness.

23-AT-002H

Service Bulletin/Repair Instructions

This bulletin provides service procedures to prevent possible moisture intrusion of the HP EOP (High Flow Electric Oil Pump) connector when servicing the 8-speed wet dual clutch transmission (8WDCT). If moisture enters the HF EOP connector, this can result in corrosion and insufficient connection of the terminals.

23-AT-004H

Service Bulletin/Repair Instructions

This TSB applies only if Recall 236 or Service Campaign T8N has been performed and the 8 speed wet dual clutch transmission (8WDCT) replacement is necessary related due to high pressure electric oil pump (HP EOP) DTC’s P1C2D03 (HP EOP Motor Position Sensor), P193B79 - HP EOP Performance, P0868 - Transmission Fluid Pressure (TFP) Sensor – Low. Replace the 8WDCT under this bulletin.

23-BD-009H

Service Bulletin/Repair Instructions

This bulletin provides repair information for a non-glossy front door pull handle that exhibits paint peeling on certain 2022 – 2023MY Tucson (NX4A) and Santa Cruz (NXT) vehicles. If a vehicle exhibits this paint peeling condition, replace the front door trim panel assembly.

23-BD-007H

Service Bulletin/Repair Instructions

Hyundai applies a Paint Protection Film (PPF) on new vehicles before delivery to dealerships. It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare cases, the paint can become clouded under the PPF. These spots are the result of moisture trapped between the PPF and the paint.

23-AT-003H

Service Bulletin/Repair Instructions

If you are servicing an 8-speed vehicle with a “Check Engine” light on and one or more of the DTC listed, follow the service procedure and replace the related solenoid and harness.

23-01-013H

Service Bulletin/Repair Instructions

Some 23MY Tucson and Santa Cruz vehicles' sunroofs were not programmed at the factory. This causes the sunroof to become inoperable. This bulletin provides information to program sunroof operation.

23-BE-003H

Service Bulletin/Repair Instructions

This bulletin outlines the repair procedure for some 22MY and 23MY Tucson and Santa Cruz vehicles that exhibit symptoms of no audio or intermittent sound from the vehicle's speakers.

23-01-008H

Service Bulletin/Repair Instructions

This bulletin outlines the process for replacing the external amplifier on certain 22MY and 23MY Tucson and Santa Cruz vehicles equipped with an external amplifier.

23-BD-002H

Service Bulletin/Repair Instructions

This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. Lamp assembly replacement is NOT necessary in most cases. This condition can be eliminated by turning on the lamps with the engine running for several minutes or during normal driving operation.

22-AT-011H

Service Bulletin/Repair Instructions

This bulletin outlines changes to the service manual regarding the replacement of 8-speed dual clutch transmissions (DCT) and associated transmission control module (TCM). Additional steps, not in the service manual, are required within GDS prior to replacing the DCT/TCM, otherwise drivability concerns and/or DTCs may occur.

22-BE-008H

Service Bulletin/Repair Instructions

This bulletin outlines the repair procedure for vehicles that exhibit symptoms of no audio from all speakers.

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.