Vehicle report

2025 HYUNDAI SANTA CRUZ

Service bulletins

33 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

Z08 OL

Warranty Program/Extension

Certain 2022 – 2025 model year Santa Cruz and 2022 – 2025 model year Tucson vehicles may have front wipers that do not return to the designated park position due to a loose wiper motor crank arm nut. At Hyundai, we are committed to providing vehicles of outstanding quality and value. In an effort to meet this commitment, the warranty coverage for the Wiper Motor Crank Arm Nut under these conditions has been extended to 10 years/100,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners.

26-BD-003H TSB

Service Bulletin/Repair Instructions

Some Santa Cruz (NXT) vehicles may have a tonneau cover that does not latch or unlatch, does not retract properly, and/or has a v-gap that is present when closed. This may be due to a broken or missing clip on the underside of the tonneau cover. This bulletin provides instructions to inspect and, if necessary, repair the tonneau cover function using the Tonneau Cover Repair Kit or by replacing the tonneau handle and latch assembly.

26-BD-007H DCS

Warranty Program/Extension

Some Tucson (NX4A and NX4M) and Santa Cruz (NXT) vehicles may have front wipers that do not return to the designated park position due to a loose wiper motor crank arm nut. Hyundai is extending the warranty coverage for the wiper motor crank arm nut under this condition to 10 years / 100,000 miles from the date of original retail delivery or date of first use (whichever comes first) and is valid for original and subsequent owners. Follow the procedure in Technical Service Bulletin (TSB) 26-BD-007H to replace the wiper motor crank arm nut to address this condition.

26-BD-007H DN

Warranty Program/Extension

Some Tucson (NX4A and NX4M) and Santa Cruz (NXT) vehicles may have front wipers that do not return to the designated park position due to a loose wiper motor crank arm nut. Hyundai is extending the warranty coverage for the wiper motor crank arm nut under this condition to 10 years / 100,000 miles from the date of original retail delivery or date of first use (whichever comes first) and is valid for original and subsequent owners.

26-BD-007H TSB

Warranty Program/Extension

Some Tucson (NX4A and NX4M) and Santa Cruz (NXT) vehicles may have front wipers that do not return to the designated park position due to a loose wiper motor crank arm nut. Hyundai is extending the warranty coverage for the wiper motor crank arm nut under this condition to 10 years / 100,000 miles from the date of original retail delivery or date of first use (whichever comes first) and is valid for original and subsequent owners. Follow the procedure in this bulletin to replace the wiper motor crank arm nut to address this condition.

26-AT-005H TSB

Service Bulletin/Repair Instructions

This bulletin provides information related to a Transmission Control Unit (TCU) software update for some vehicles equipped with an 8-speed wet dual clutch transmission (8WDCT). The software update revises the touch point learning variation, improving drivability and judder symptoms. Some 8WDCTs (indicated by a new part number) received an updated clutch spring. The correct TCU software update must be matched with the correct corresponding 8WDCT hardware, otherwise, drivability concerns may occur. This service procedure should be performed prior to any 8WDCT replacements done for drivability/judder concerns.

26-GI-002H TSB

Service Bulletin/Repair Instructions

This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 1st Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system. Refer to the 2026 1st Navigation Map and Software Update Key Improvements and Additional Improvements tables in this TSB for a list of specific changes. The software can be downloaded via Navigation Updater (NAU) and updated by USB.

26-01-044H TSB

Warranty Program/Extension

Certain Santa Cruz (NXT) vehicles may experience Over-the-Air (OTA) update failures due to outdated Central Communication Unit (CCU) software. This bulletin provides instructions to perform a software update for the CCU.

DTN DCS

Other

The National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous, counterfeit driver‑side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN), that have been identified in U.S. vehicles following prior crashes, theft, or non‑certified airbag replacements. These inflators are not approved for use, may rupture during deployment, and have caused serious injuries and fatalities. Please see attached announcement, provided by NHTSA, for more details.

DTN DL

Other

The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous driver’s-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN). These inflators were not supplied, approved, or authorized by the vehicle manufacturers and have primarily been found in vehicles that previously experienced a crash and underwent airbag replacement using non-genuine parts. These dangerous inflators have ruptured during deployment, posing a serious risk of injury or death due to metal fragments entering the vehicle cabin. To date, Hyundai is aware of three people who have died while driving a Hyundai vehicle with one of these substandard replacement airbag inflators that deployed in what likely would have been a survivable crash. NHTSA has issued a public advisory urging vehicle owners and service professionals to have vehicles inspected if there is reason to believe that a non-genuine replacement airbag may have been installed. Vehicles with salvage or rebuilt titles, prior airbag deployments, or unknown repair histories may present a higher risk. NHTSA strongly cautions against self-inspection by vehicle owners and recommends inspection by trained technicians.

26-01-035H TSB

Service Campaign

Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink functions. This may be due to an occasional disconnection on Verizon’s communication network. Follow the procedures in this bulletin to verify Bluelink Data Communication Unit (DCU) network connection and if needed, reset the DCU in Dealer Mode to resolve the connection.

26-AT-001H TSB

Service Bulletin/Repair Instructions

Some Santa Cruz (NXT), Santa Fe (TMA, MX5A), and Sonata (DN8A) models may require replacement of the 8-speed wet dual clutch transmission (8WDCT) when the vehicle sets one of the high pressure electric oil pump (HP EOP) DTCs listed below. This bulletin provides instructions to replace the 8WDCT.

26-AD-001H TSB

Service Bulletin/Repair Instructions

Some 2019MY and newer vehicles equipped with a front view camera may illuminate certain warning lights and trigger DTC C272246 fault code for the front camera. In the following cases, the front camera auto-calibration range may be exceeded while driving: • If the front camera is not properly installed and is completely or partially detached. • In case of excessive changes affecting the vehicle's balance (e.g., loading excessively heavy cargo in a specific location of the vehicle, or significant under-inflation of the tires). • Specific road conditions affecting the vehicle's balance (e.g., excessive road crown) This TSB provides instructions on how to service the vehicle when the front camera related warning light(s) are triggered due to system out of calibration (DTC_C272246).

25-BD-011H-1 TSB

Service Bulletin/Repair Instructions

Some Santa Cruz (NXT) vehicles may have a tonneau cover that does not latch or unlatch, retract properly, and/or have a v-gap is present when closed. This may be due to a broken or missing clip on the underside of the tonneau cover. This bulletin provides instructions to inspect and, if necessary, repair the tonneau cover function using the Tonneau Cover Repair Kit or replacing the tonneau handle & latch assembly.

25-01-079H-1 DCS

Service Campaign

Certain Santa Cruz (NXT) vehicles may exhibit a Data Communication Unit (DCU) software error due to the internal timer initialization logic not being implemented. The DCU module may shut down telematics services after one year. Technical Service Bulletin (TSB) 25-01-079H-1 provides instructions to perform a software update for the DCU module.

25-01-079H-1 TSB

Service Campaign

Certain Santa Cruz (NXT) vehicles may exhibit a Data Communication Unit (DCU) software error due to the internal timer initialization logic not being implemented. The DCU module may shut down telematics services after one year. This bulletin provides instructions to perform a software update for the DCU module.

25-BD-012H TSB

Service Bulletin/Repair Instructions

This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. Lamp assembly replacement is NOT necessary in most cases. This condition can be eliminated by turning on the lamps with the engine running for several minutes or during normal driving operation.

25-01-079H DCS

Service Campaign

Certain Santa Cruz (NXT) vehicles may exhibit a Data Communication Unit (DCU) software error due to the internal timer initialization logic not being implemented. The DCU module may shut down telematics services after one year. Technical Service Bulletin (TSB) 25-01-079H provides instructions to perform a software update for the DCU module. This update can also be conducted via OTA. The customer can complete on his/her own if he/she has an active subscription to Hyundai Bluelink. A visit to the dealership is not required. Deployment of the OTA to Bluelink customers is planned starting the week of 11/03/25.

25-01-079H TSB

Service Campaign

Certain Santa Cruz (NXT) vehicles may exhibit a Data Communication Unit (DCU) software error due to the internal timer initialization logic not being implemented. The DCU module may shut down telematics services after one year. This bulletin provides instructions to perform a software update for the DCU module.

9C3 OL

Service Campaign

Hyundai has become aware that some vehicles equipped with the 2.5 Turbo-GDI Theta III engine may exhibit coolant seepage on the back side (exhaust side) of the engine caused by a crack in the cylinder block.

25-01-052H DCS

Service Campaign

Certain 2025MY Santa Cruz (NXT) and Santa Fe (MX5A) vehicles equipped with the 2.5T-GDI Theta III engine may exhibit coolant residue on the back side (exhaust side) of the engine caused by a crack in the cylinder block. Follow the procedure outlined in Technical Service Bulletin (TSB) 25-01-052H to replace the engine assembly on affected vehicles.

25-01-052H DN

Service Campaign

Certain 2025MY Santa Cruz (NXT) and Santa Fe (MX5A) vehicles equipped with the 2.5T-GDI Theta III engine may exhibit coolant residue on the back side (exhaust side) of the engine caused by a crack in the cylinder block. The California Air Resources Board has determined that these vehicles may be releasing air pollutants which exceed Federal and California standards.

25-01-052H TSB

Service Campaign

Certain 2025MY Santa Cruz (NXT) and Santa Fe (MX5A) vehicles equipped with the 2.5T-GDI Theta III engine may exhibit coolant residue on the back side (exhaust side) of the engine caused by a crack in the cylinder block. Follow the procedure outlined in this bulletin to replace the engine sub-assembly on affected vehicles.

25-01-071H/072H DCS

Service Campaign

Certain Santa Fe (MX5A) and Santa Cruz (NXT) vehicles equipped with 8-speed dual clutch transmissions (8DCT) may set one of the high pressure electric oil pump (HP EOP) DTCs listed below. Technical Service Bulletins (TSB) 25-01-071H (for Santa Fe vehicles) and 25-01-072H (for Santa Cruz vehicles) provide the service procedure to update the Transmission Control Unit (TCU) with improved logic to address these DTCs and enhance operation of the 8DCT.

25-01-071H TSB

Service Campaign

Certain Santa Cruz (NXT) vehicles equipped with 8-speed dual clutch transmissions (8DCT) may set one of the high pressure electric oil pump (HP EOP) DTCs listed below. This bulletin provides the service procedure to update the Transmission Control Unit (TCU) with improved logic to address these DTCs and enhance operation of the 8DCT.

25-BE-020H TSB

Service Bulletin/Repair Instructions

This bulletin provides information related to the changes introduced in the 2025 1st Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system as described in this TSB.

25-BE-002H TSB

Service Bulletin/Repair Instructions

This bulletin provides information related to the changes introduced in the 2024 2nd Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system. Refer to the 2024 2nd Navigation Map and Software Update Improvements section in this TSB for a list of specific changes. The software can be downloaded via Navigation Updater (NAU) and updated by USB. The NAU website is https://update.hyundai.com/US/EN/navigationUpdate. For certain models equipped with a relevant Bluelink package, the software may be downloaded and applied via OTA update.

25-01-018H-1 TSB

Service Campaign

Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink functions. This may be due to an occasional disconnection on Verizon’s communication network. Follow the procedures in this bulletin to verify Bluelink Data Communication Unit (DCU) network connection and if needed, reset the DCU in Dealer Mode to resolve the connection.

25-BE-008H TSB

Service Bulletin/Repair Instructions

Certain vehicles (See Applicable Vehicles List below) equipped with the 12-inch instrument cluster display and separate Instrument Cluster Module require software verification PRIOR to odometer mileage writing. If the Cluster Module does not have the latest software, the incorrect mileage may be written to the new module. This bulletin provides information to confirm the Instrument Cluster Module is equipped with the latest software version prior to using the GDS tablet to write the odometer mileage.

25-01-018H TSB

Service Campaign

Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink functions. This may be due to an occasional disconnection on Verizon’s communication network. Follow the procedures in this bulletin to verify Bluelink Data Communication Unit (DCU) network connection and if needed, reset the DCU in Dealer Mode to resolve the connection.

25-BE-003H DN

Service Bulletin/Repair Instructions

Hyundai Motor America has noted that several vehicles were impacted by a telecommunications outage that occurred on Sunday, February 9th , resulting in the potential loss of connectivity or interruptions when attempting to use Bluelink functions. Voice Recognition, Sports Media, and Weather will not be available. Dealer stock and retailed vehicles are both affected. If a customer calls in and their vehicle is experiencing issues related to Bluelink, please have them come into the dealership to assist with resetting the Bluelink Data Communication Unit (DCU) and utilize TSB 25-BE-003H posted on Hyundai Tech Info.

25-BE-003H TSB

Service Bulletin/Repair Instructions

Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink functions. This may be due to an occasional disconnection on Verizon’s communication network. Follow the procedures in this bulletin to reset the Connected Car Data Communication Unit (DCU) in Dealer Mode to resolve the connection.

24-BE-007H-1

Service Bulletin/Repair Instructions

Certain Santa Cruz (NXT), Santa Fe (MX5A), Santa Fe Hybrid (MX5A HEV), and Tucson (NX4A) vehicles may exhibit a display screen flickering or intermittently going blank. This may be due to the shield width of the coaxial cable being too wide, causing a loose connection. Follow the procedures in this bulletin to adjust the width of the shield using a supplied shield adjustment jig.

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.