Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
IK2200156
Service Bulletin/Repair Instructions
This document provides guidance for troubleshooting issues with the entrance door of the Next Gen CE Bus. While the primary focus is on achieving a properly adjusted latching entrance door, it also includes additional helpful tips. Please note that this document is not exhaustive and only addresses some common issues and their resolutions. For more detailed information, refer to Service Manual 0001283373. Also, please check the Service Portal for any open field campaigns for door improvements, such as AFC 26901 for a larger set screw. If this article or the Service Manual does not cover the topic, please create a case file for more specific assistance.
IK2600090
Other
New CARB Idle Reduction Change Request
IK4300035
Service Bulletin/Repair Instructions
This tool is designed to compare Diamond Logic feature data across multiple vehicle configuration files. It allows users to quickly load files either manually or directly from the Diamond Logic Builder Vehicles folder using VIN-based selection. As files are added or removed, the comparison runs automatically with no manual action required. The program presents results in an interactive table that shows feature codes, descriptions, access levels, and whether each feature is present in each selected file. Built-in search, filtering, and sorting make it easy to locate specific features or focus only on differences between files. Column visibility can be customized to show or hide descriptions and access information as needed. Users can remove files individually or clear all files at once, with results updating instantly. The tool also includes reporting and export options that reflect exactly what is visible on screen, allowing results to be printed, copied, saved as text, or exported to CSV for use in Excel or other spreadsheet tools. Overall, the program streamlines the process of comparing vehicle feature configurations, helping users quickly identify differences, validate setups, and document results without manual comparison or external tools.
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Other
This document provides guidance for assessing the feasibility of implementing a customer-requested change to an engine or vehicle parameter/feature. Customer requested changes will be approved in accordance with the requirements specified in 40 CFR Part 1037 to ensure continued compliance with greenhouse gas (GHG) regulations.
IK2600047
Service Bulletin/Repair Instructions
Engine replacements for all International engines will need to follow this procedure.
IK1600272
Service Bulletin/Repair Instructions
This document will guide the user through a step-by-step procedure for detecting water leaks in vehicle cabs and windshields using an ultrasonic sound detector.
IK1201009
Service Bulletin/Repair Instructions
In some geographic areas, ambient temperatures reaching below 40°F (4°C), including high levels of humidity, an operator may experience engine stalling, low performance, and/or poor aftertreatment performance. This is caused by condensation accumulating and freezing within the Charge Air Cooler (CAC); affecting air flow into the engine. This article lists currently available winter front covers that can be installed on the front grille and bumper to reduce cold air flow to the engine compartment.
IK0600030
Service Bulletin/Repair Instructions
This document will guide the user through understanding Prop Shaft Codes and understanding the variations of prop codes. (Metric Prop codes start with the number a 4 and Non metric Prop codes start with a 2.)
IK2200169
Service Bulletin/Repair Instructions
This document will guide the user through repairing a Next Gen CE Bus Driver's Window with loose, displaced, or falling-out upper or lower seals. See symptoms below for an example of the issue.
IK2200119
Service Bulletin/Repair Instructions
IC Bus Operator's Manuals