Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
IK0600030
This document will guide the user through understanding Prop Shaft Codes and understanding the variations of prop codes. (Metric Prop codes start with the number a 4 and Non metric Prop codes start with a 2.)
IK2200169
This document will guide the user through repairing a Next Gen CE Bus Driver's Window with loose, displaced, or falling-out upper or lower seals. See symptoms below for an example of the issue.
IK2200119
IC Bus Operator's Manuals
IK1201009
In some geographic areas, ambient temperatures reaching below 15°F (-10 °C), including high levels of humidity, an operator may experience engine stalling, low performance, and or poor aftertreatment performance. This is caused by condensation accumulating and freezing within the Charge Air Cooler (CAC); affecting air flow into the engine. This article lists all the currently available winter front covers that can be installed on the front grille and bumper to reduce cold air flow to the engine compartment.
IK3400001
Title: Service Portal iKNow Feedback Case Types Applies To: All
IK2300017
Title: Electric Vehicle Air Dryer Operation
IK1400005
Title: Driveline Information Center and Troubleshooting Procedures Applies To: All Vehicles
IK0800686
Title: Radio Clock is Freezing Applies To: Next Gen CE Bus
IK1900022
Title: A/C Refrigerant and Oil Capacities Applies To: All current models
IK0900157
Title: Fan belt replacement guidelines for frayed edges Applies To: All Models
IK2200170
Title: Next Gen CE Bus Starter Interlock Dash Chime Applies To: Next Gen CE Bus with starter interlock feature built prior to 2/19/25
IK2300021
Title: Servicing Air Conditioning Systems on Electric Vehicles
IK0500054
Title: Steering Gear Seal Repair Guidelines Applies To: Steering gears
IK2600286
Title: Vehicle Programming Information for Engine: Single Box 1998-2004 I6 & V8 Applies To: Single Box 1998-2004 I6 & V8
IK2600069
Title: How to Request a Horsepower Quote Applies To: All International and Cummins Electronic engines
IK2200088
Title: Factory Installed Air Conditioning, EC4.0 System BE, CE, FE, RE Bus Models
IK2300041
Title: 6090/6091 Connector Damage Applies To: IC Bus® Electric CE Series, International® eMV™ Series
IK1400023
This article addresses chassis lean conditions on all chassis. This does not include any diagnostics for body leans such as a cab lean. Keep in mind that a chassis lean may cause or accentuate a cab lean. Filling out the printable form and using the notes in blue will help you to determine the source of the lean and identify the action and parts required to correct the lean.
IK1201472
Pico Scope CCOS (Crankcase Separator Test)
IK0800607
PicoScope Test - Battery Loss of Charge - Parasitic Draw Test
IK0800610
PicoScope Test Resistance and Ohmmeter
IK1000003
Power Steering Diagnostics Flow / Pressure Specifications For Power Steering Gears and Power Steering Pumps
IK1201299
Engine Oil Capacities. All International electronic engines 1994 to present and Cummins ISB, ISM, or ISX engines
IK0400040
General wheel speed sensor troubleshooting
IK0800504
Repair Procedures for Vehicles Struck by Lightning
IK2200149
This article is for adding additional protection to the driver's area of the bus to help mitigate the transmission of germs.
IK1600258
Cleaning and Disinfecting Trucks and Buses
IK2200145
Bus Strobe Light Replacements
IK2600007
How to Get from History and Program a BCM or ESC; only models equipped with a BCM or ESC
IK2600215
Applying Advanced Logic Templates; only models equipped with a BCM or ESC
IK0800475
Radio Diagnostics and Information
IK2200143
Diagnosis and repair of intermittent operation of the Child Checkmate reset button.
IK1201360
Cylinder Performance Analyzer (CPA) Resource Center
IK2200070
Bus Body Tie Down, Floor Sill Repair
IK4300001
Updating OnCommand Link with Accelerator
IK2200137
Bus Passenger Window Troubleshooting; only buses built after 4/17/17
IK2700100
OnCommand EZ-Tech
IK1201398
Bus with ISB Frequent Regeneration; only models with Cummins ISB engine
IK2200139
Driver?s seat belt tongue button; Only with Seat Belt Part numbers 4091405c1 thru 4091408c1
IK2500511
Using Supplier Software to Check DTCs
IK2700065
EZ-Tech Download Center
IK0600020
Determine Wheel Speed or Driveline Vibration using a Smart Phone and Free VibSensor Application
IK0800374
How To Get A Helios Capture
IK0800284
Ambient Air Temperature (AAT) Sensor Faults/Location/Diagnostics
IK2500127
Using Vehicle Health Report Faults
IK2700090
OnCommand EZ-Tech Download Center
IK1900203
Troubleshooting & Resetting HVAC Doors; only vehicles with Feature Codes 0016WCT and 0016WCS
IK0700100
2010 MaxxForce 7 engine DPF Cracking
IK0700096
Urea Quality Sensor (UQS) Supplemental Diagnostic and Service Information
IK0800482
Battery Testing, Diagnostics, and Maintenance information
IK2900029
Diagnostic Interface Cable Reference Guide
IK0800092
First Check to make when Troubleshooting any Body Controller or ESC Issue
IK0400155
IC Bus Service Brake Switch Inspection
IK0800080
J1939 Data Link Troubleshooting
IK0700079
SCR Vehicles Setting 3363-16 (FC1713) due to Crossed DEF Tank Coolant Lines or Inverted DEFTHV
IK2600008
How to Diagnose Electrical Problems with Diamond Logic Builder; only models equipped with a BCM or ESC
IK0500058
Steering Fluids
IK0800351
J1939 Data Link Source Address Information
IK1201248
Cooling System Flush Procedure
IK0800522
Repair Information for Damaged Headlight Connector
IK2200016
Post Trip Inspection System Will Not Disarm or Does Not Operate Correctly; excludes Child Reminder System or Child Check Mate.
IK0800485
Cluster Software Update Instructions
IK0800352
Body Controller/ESC Software Updates
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.