Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
26901
Certain 2025 thru 2027 IC Bus™ CE Series school buses and IC Bus™ Electric CE Series school buses entrance doors may fall out of adjustment over time and with use. A door that is not adjusted properly may result in an improperly closed door and trigger an open door warning light on the dashboard.
IK2600255
This document provides guidance for assessing the feasibility of implementing a customer-requested change to an engine or vehicle parameter/feature. Customer requested changes will be approved in accordance with the requirements specified in 40 CFR Part 1037 to ensure continued compliance with greenhouse gas (GHG) regulations.
IK0800691
This document is intended to inform dealers, technicians, parts departments, and customers of a change made to radio software to support updated Collision Mitigation, Lane Departure Warning (LDW), and Blind Spot Monitoring systems. If replacing the radios on the vehicles described below, the radio either needs to be built after a specific build date or have the software version verified/updated. If outdated radio software is used on these vehicles, the audible tones for these systems may not be heard by the driver. The applicable vehicles were all built with the correct radio. This iKNnow article only applies if replacing the radio for a service event in one of the vehicles listed below.
IK2600090
New CARB Idle Reduction Change Request
IK4300035
This tool is designed to compare Diamond Logic feature data across multiple vehicle configuration files. It allows users to quickly load files either manually or directly from the Diamond Logic Builder Vehicles folder using VIN-based selection. As files are added or removed, the comparison runs automatically with no manual action required. The program presents results in an interactive table that shows feature codes, descriptions, access levels, and whether each feature is present in each selected file. Built-in search, filtering, and sorting make it easy to locate specific features or focus only on differences between files. Column visibility can be customized to show or hide descriptions and access information as needed. Users can remove files individually or clear all files at once, with results updating instantly. The tool also includes reporting and export options that reflect exactly what is visible on screen, allowing results to be printed, copied, saved as text, or exported to CSV for use in Excel or other spreadsheet tools. Overall, the program streamlines the process of comparing vehicle feature configurations, helping users quickly identify differences, validate setups, and document results without manual comparison or external tools.
IK2600047
Engine replacements for all International engines will need to follow this procedure.
IK1600272
This document will guide the user through a step-by-step procedure for detecting water leaks in vehicle cabs and windshields using an ultrasonic sound detector.
IK1201009
In some geographic areas, ambient temperatures reaching below 40°F (4°C), including high levels of humidity, an operator may experience engine stalling, low performance, and/or poor aftertreatment performance. This is caused by condensation accumulating and freezing within the Charge Air Cooler (CAC); affecting air flow into the engine. This article lists currently available winter front covers that can be installed on the front grille and bumper to reduce cold air flow to the engine compartment.
IK0600030
This document will guide the user through understanding Prop Shaft Codes and understanding the variations of prop codes. (Metric Prop codes start with the number a 4 and Non metric Prop codes start with a 2.)
IK2200169
This document will guide the user through repairing a Next Gen CE Bus Driver's Window with loose, displaced, or falling-out upper or lower seals. See symptoms below for an example of the issue.
IK2200119
IC Bus Operator's Manuals
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.