IK2300016
Service Bulletin/Repair Instructions
This document will guide the user through diagnosing a failed high-voltage battery when there is a suspected concern indicated by symptom or fault code.
Vehicle report
2025 IC BUS EVSB
Service bulletins
32 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
IK2300024
Service Bulletin/Repair Instructions
IC Bus® Electric CE Series and International® eMV™ Series VCU calibration release information
IK2300021
Service Bulletin/Repair Instructions
This document will guide the user through information required to know before servicing air conditioning systems on an electric vehicle
26901
Service Campaign
Certain 2025 thru 2027 IC Bus™ CE Series school buses and IC Bus™ Electric CE Series school buses entrance doors may fall out of adjustment over time and with use. A door that is not adjusted properly may result in an improperly closed door and trigger an open door warning light on the dashboard.
26101
Service Campaign
Certain International® trucks and IC BusTM CE Series buses may have out of date BCM programing that may cause erroneous fault codes after a vehicle sits for 2 or 3 days.
IK2200172
Service Bulletin/Repair Instructions
This document will guide the user through adding a water deflector above the exterior entrance door switch for all Next Gen Buses MY2024 through MY2026
25109
Service Campaign
Certain IC BusTM Electric CE Series buses may have incorrect suction and discharge pressure sensors.
IK2600090
Other
New CARB Idle Reduction Change Request
IK4300035
Service Bulletin/Repair Instructions
This tool is designed to compare Diamond Logic feature data across multiple vehicle configuration files. It allows users to quickly load files either manually or directly from the Diamond Logic Builder Vehicles folder using VIN-based selection. As files are added or removed, the comparison runs automatically with no manual action required. The program presents results in an interactive table that shows feature codes, descriptions, access levels, and whether each feature is present in each selected file. Built-in search, filtering, and sorting make it easy to locate specific features or focus only on differences between files. Column visibility can be customized to show or hide descriptions and access information as needed. Users can remove files individually or clear all files at once, with results updating instantly. The tool also includes reporting and export options that reflect exactly what is visible on screen, allowing results to be printed, copied, saved as text, or exported to CSV for use in Excel or other spreadsheet tools. Overall, the program streamlines the process of comparing vehicle feature configurations, helping users quickly identify differences, validate setups, and document results without manual comparison or external tools.
IK2600255
Other
This document provides guidance for assessing the feasibility of implementing a customer-requested change to an engine or vehicle parameter/feature. Customer requested changes will be approved in accordance with the requirements specified in 40 CFR Part 1037 to ensure continued compliance with greenhouse gas (GHG) regulations.
IK2300038
Service Bulletin/Repair Instructions
This document will walk the user through correcting the battery State of Charge (SOC) calibration. It has been found on some electric vehicles that the SOC calibration can become incorrect over time. Often times this is from the vehicle sitting a long period without use or charging the batteries. This will result in the SOC value on the cluster becoming inaccurate compared to the SOC value in the battery packs. This may also result in a low value for the vehicle range estimate on the EGC.
IK2600047
Service Bulletin/Repair Instructions
Engine replacements for all International engines will need to follow this procedure.
IK1600272
Service Bulletin/Repair Instructions
This document will guide the user through a step-by-step procedure for detecting water leaks in vehicle cabs and windshields using an ultrasonic sound detector.
IK1201009
Service Bulletin/Repair Instructions
In some geographic areas, ambient temperatures reaching below 40°F (4°C), including high levels of humidity, an operator may experience engine stalling, low performance, and/or poor aftertreatment performance. This is caused by condensation accumulating and freezing within the Charge Air Cooler (CAC); affecting air flow into the engine. This article lists currently available winter front covers that can be installed on the front grille and bumper to reduce cold air flow to the engine compartment.
25108
Service Campaign
Certain IC Bus™ Electric CE Series school buses may need to have the VCU calibrated to the latest calibration.
IK0600030
Service Bulletin/Repair Instructions
This document will guide the user through understanding Prop Shaft Codes and understanding the variations of prop codes. (Metric Prop codes start with the number a 4 and Non metric Prop codes start with a 2.)
IK2300045
Service Bulletin/Repair Instructions
This document will guide the user through determining why the vehicle is not able to enable the high voltage system or enter Drive Ready mode.
IK2300032
Service Bulletin/Repair Instructions
This document will guide the user through the TPIM HV ( High Voltage ) DC Cable installation with proper shielding position.
IK2200119
Service Bulletin/Repair Instructions
IC Bus Operator's Manuals
IK3400001
Service Bulletin/Repair Instructions
Title: Service Portal iKNow Feedback Case Types Applies To: All
IK1400005
Service Bulletin/Repair Instructions
Title: Driveline Information Center and Troubleshooting Procedures Applies To: All Vehicles
IK1900022
Service Bulletin/Repair Instructions
Title: A/C Refrigerant and Oil Capacities Applies To: All current models
IK0900157
Service Bulletin/Repair Instructions
Title: Fan belt replacement guidelines for frayed edges Applies To: All Models
IK2300036
Service Bulletin/Repair Instructions
Title: Air Conditioning Software Versions Applies To: IC Bus® Electric CE Series
IK2200168
Service Bulletin/Repair Instructions
Title: Next Gen Bus Air Entrance Door Exterior Switch
IK0300078
Service Bulletin/Repair Instructions
Title : Correct Driveline Angles and Their Relationship with the Truck Suspension Applies To : all truck & bus (including BEV / EV)
IK2300034
Service Bulletin/Repair Instructions
Title: eCE EV Bus Sealed Relay Kit
IK0500054
Service Bulletin/Repair Instructions
Title: Steering Gear Seal Repair Guidelines Applies To: Steering gears
25101
Service Campaign
Certain IC Bus™ Electric CE Series buses may have the front and rear A/C evaporator temperature sensor harness routed incorrectly.
25102
Service Bulletin/Repair Instructions
DEFECT DESCRIPTION: Certain IC Bus™ Electric CE Series buses may have an A/C Relay Board that was incorrectly assembled.
IK2600069
Service Bulletin/Repair Instructions
Title: How to Request a Horsepower Quote Applies To: All International and Cummins Electronic engines
IK1400023
Service Bulletin/Repair Instructions
This article addresses chassis lean conditions on all chassis. This does not include any diagnostics for body leans such as a cab lean. Keep in mind that a chassis lean may cause or accentuate a cab lean. Filling out the printable form and using the notes in blue will help you to determine the source of the lean and identify the action and parts required to correct the lean.
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.