IND-10.2.2025
Other
This Ask Polaris article provides information regarding troubleshooting steps for concerns related to front wheel shake or wobble during deceleration on model year 2020-2025 Indian Challenger / Pursuit motorcycles.
Vehicle report
2020 INDIAN CHALLENGER
Service bulletins
60 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
IND-07.28.2025
Other
This Indian Motorcycle Help Center article provides details regarding removal and replacement of the battery on Model Year 2020 + Indian Challenger motorcycles.
I-22-09-01 (R02)
Service Campaign
Indian Motorcycles is releasing a guide to aid in misfire diagnosis on heavyweight air and liquid cooled motorcycles. This Team Tip provides additional details on the systems and components that may contribute to misfire or runabillity concern, along with how to repair them.
IND-03.27.2025
Other
This Ask Polaris article provides information for dealer technicians information regarding troubleshooting and resolving concerns related to 2020-2025 Indian Challenger and Pursuit motorcycles experiencing a front wheel shake or wobble during deceleration.
I-24-08_R04
Service Campaign
Indian Motorcycle has determined that model year 2020-2024 Challenger, 2022-2024 Pursuit and 2024 Chief motorcycles may encounter a scenario in which the Vehicle Control Module (VCM) or Wireless Control Module (WCM) may not fully power off, resulting in unnecessary current draw from the battery. To address this concern, Indian Motorcycle has released this Service Bulletin with instructions to update the VCM and/or WCM software. Revision 4 Added notice that bulletin part I-24-08-CA should not be performed on Japan models.
IND-2.28.2025-4
Other
This Indian Motorcycle help center article provides information regarding belt inspection and tension adjustment on model year 2020+ Indian Challenger motorcycles.
IND-02.14.2025-01
Other
This Indian Motorcycle help center article provides information regarding engine oil and filter replacement on 2020+ Indian Challenger motorcycles.
IND-02.14.2025-06
Other
This Indian Motorcycle help center article provides information regarding air filter inspection and replacement on model year 2020+ Indian Challenger motorcycles.
IND-02.14.2025-07
Other
This Indian Motorcycle help center article provides information regarding inspection and maintenance of the brake system on model year 2020+ Indian Challenger motorcycles.
IND-02.14.2025-08
Other
This Indian Motorcycle help center article provides information regarding clutch lever inspection and adjustment on model year 2020 Indian Challenger motorcycles.
I-24-08 (R03)
Service Bulletin/Repair Instructions
Indian Motorcycle has determined that model year 2020-2024 Challenger, 2022-2024 Pursuit and 2024 Chief motorcycles may encounter a scenario in which the Vehicle Control Module (VCM) or Wireless Control Module (WCM) may not fully power off, resulting in unnecessary current draw from the battery. To address this concern, Indian Motorcycle has released this Service Bulletin with instructions to update the VCM and/or WCM software.
I-24-08_R02
Service Bulletin/Repair Instructions
Indian Motorcycle has determined that model year 2020-2024 Challenger, 2022-2024 Pursuit and 2024 Chief motorcycles may encounter a scenario in which the Vehicle Control Module (VCM) or Wireless Control Module (WCM) may not fully power off, resulting in unnecessary current draw from the battery. To address this concern, Indian Motorcycle has released this Service Bulletin with instructions to update the VCM and/or WCM software.
I-24-08_R01
Service Bulletin/Repair Instructions
Indian Motorcycle has determined that model year 2020-2024 Challenger, 2022-2024 Pursuit and 2024 Chief motorcycles may encounter a scenario in which the Vehicle Control Module (VCM) or Wireless Control Module (WCM) may not fully power off, resulting in unnecessary current draw from the battery. To address this concern, Indian Motorcycle has released this Service Bulletin with instructions to update the VCM and/or WCM software.
ISA-24-02
Service Bulletin/Repair Instructions
Indian Motorcycle has developed an updated Engine Control Module (ECM) calibration for 2020 - 2022 OEM, Stage 1 and Stage 2 North American Challenger / Pursuit motorcycles. The updated ECM calibration improves low speed operation, misfire detection, and idle performance. The updated ECM calibration will also increase the accuracy of the fuel level and expected range.
I-24-02
Service Bulletin/Repair Instructions
Indian Motorcycle has determined that some 2020, 2022, 2024 Challenger and 2024 Pursuit modelsâ left-hand crankcase oil drain passage may be plugged. If plugged, an incomplete oil volume drain may occur during an oil change. The oil passage is only used when oil is drained from the engine and presents no risk to normal engine operation. To address this concern, Indian Motorcycle has released this Service Bulletin with instructions to inspect the left-hand crank case oil drain passages, and repair if needed.
2023-01-10.26.23
Service Bulletin/Repair Instructions
Some RIDE COMMAND 7" displays may experience a blank screen, blackout, or the impression that it won't turn on, leading to display replacement.
IND-08.30.2023
Service Bulletin/Repair Instructions
This Indian Motorcycle Help Center article provides detail on the proper procedure regarding inspection and adjustment of clutch levers on MY2020+ Indian Challenger motorcycles.
ISA-23-01
Service Bulletin/Repair Instructions
Indian Motorcycle has developed a new power windshield motor which is now used on some MY23 Indian Motorcycles. In an effort to deliver consistent quality, Indian Motorcycle has released this Service Advisory to address worn power windshield motor bushings on some MY20-MY23 Indian Motorcycles.
IND-05.15.23
Service Bulletin/Repair Instructions
Indian Motorcycles has released a guide to aid in misfire diagnosis on heavyweight air and liquid-cooled motorcycles. View Team Tip I-22-09-01 (https://www.polarisdealers.com/VirtualMaster/StopSiteFiles/TeamTips/IND/I-22-09-01.pdf) for additional details and diagnostics on the systems and components that may contribute to a runability or misfire concern.
IND-2-03.07.2023
Service Bulletin/Repair Instructions
INDIAN MOTORCYCLE RIDE COMMAND 1.3.1 SOFTWARE OVERVIEW (7â DISPLAYS) The new Ride Command 1.3.1 software includes a new feature and many great usability improvements. The software comes standard on all model year 2023 Challenger, Indian Pursuit, Chieftain and Roadmaster bikes. It will be sent out as an over-the-air update on connected bikes (on 3/6/23) and can also be downloaded from the Ride Command website on any model year 2020 or newer Challenger, Indian Pursuit, Chieftain or Roadmaster.
I-22-09-01
Service Bulletin/Repair Instructions
Indian Motorcycles is releasing a guide to aid in misfire diagnosis on heavyweight air and liquid cooled motorcycles. This Team Tip provides additional details on the systems and components that may contribute to misfire or runabillity concern, along with how to repair them.
G-08.02.2022
Service Bulletin/Repair Instructions
Polaris and Indian Motorcycle has determined that certain Ride Command displays (produced between 2019 and 2021) installed in vehicles do not fully conform to Federal Communications Commission (FCC) requirements. As part of our program to address this matter, Polaris is sending letters to impacted consumers to outline the nature of this matter and provide options on having updated software installed. Consumers will be encouraged to perform the update themselves but will be given the option to bring vehicles into a dealership for this software update to be performed at no cost to them.
IND-08-02-2022
Service Bulletin/Repair Instructions
Polaris and Indian Motorcycle has determined that certain Ride Command displays (produced between 2019 and 2021) installed in vehicles do not fully conform to Federal Communications Commission (FCC) requirements. As part of our program to address this matter, Polaris is sending letters to impacted consumers to outline the nature of this matter and provide options on having updated software installed. Consumers will be encouraged to perform the update themselves but will be given the option to bring vehicles into a dealership for this software update to be performed at no cost to them. Coverage only applies to Ride Command displays showing certain versions. Refer to Identifying The Software Version.
01IND2022-06-20
Service Bulletin/Repair Instructions
The purpose of this communication is to explain that Type 1 oil (P/N 2208093) has been tested on the Challenger model line of Indian Motorcycles. Type 1 oil can be used on Challenger models in the even that type 2 oil (PN 2884244) is not available.
I-22-03-02
Service Bulletin/Repair Instructions
Indian Motorcycle identified that on Indian Scout Models there is a potential for damage to occur to electrical hardware or the vehicle harness if the battery ground cable and ground joint is not connected properly. Damage can occur during procedures that require the battery cable to be disconnected or during battery removal and installation.
ISA-22-01
Service Bulletin/Repair Instructions
Indian Motorcycle has developed an updated ECM calibration for 2020 - 2022 OEM, Stage 1 and Stage 2 North American Challenger motorcycles. The updated ECM calibration improves low speed operation, misfire detection, and idle performance. The updated ECM calibration will also increase the accuracy of the fuel level and expected range.
IND-02-14-2022
Service Bulletin/Repair Instructions
Best practices for gauges, speedometers, and tachometers providing information regarding how to clean and maintain. The version has been translated into French.
01IND2021-12-07
Service Bulletin/Repair Instructions
Indian General Ride Command Diagnosis
DEX.11.24.21
Service Bulletin/Repair Instructions
Polaris has identified an issue with a population of the 2881779-156 and 2881779-521 Air Intake Kits.
01IND2021-11-04
Service Bulletin/Repair Instructions
Miscellaneous issues with Indian Challengers have been resolved by replacing the key fob battery.
01IND2021-10-04
Service Bulletin/Repair Instructions
We have had a few cases for the light setting not changing on Ride Commands when they were in the auto settings. In some of those cases it was determined the operator did not realize there was an auto setting for brightness and a second auto setting for Day/Night modes
03IND2021-08-12
Service Bulletin/Repair Instructions
DW communication problem when using MultiLink Module
02IND2021-08-03
Service Bulletin/Repair Instructions
Challenger Driving Lights, DW Update
01IND2021-06-23
Service Bulletin/Repair Instructions
Excessive Parasitic Draw
01IND2021-05-18
Service Bulletin/Repair Instructions
We have identified conditions on model year (MY) 2020 and 2021 Challengers that could cause multiple indicator lights to illuminate due to low tire pressure.
02IND2021-05-18
Service Bulletin/Repair Instructions
We have identified on model year (MY) 2020 and 2021 Challengers an Anti-Theft fault populates as the bike powers up and the fault goes historic prior to the Ride Command unit booting up.
I-21-04-01
Service Bulletin/Repair Instructions
For international models, Indian Motorcycle has introduced new software for the Ride Command 7 inch display. This update includes the improved keyboards and keyboard support.
I-21-04-01 FAQ
Service Bulletin/Repair Instructions
Additional details associated with the I-21-04-01 bulletin.
I-21-04-01Email
Service Bulletin/Repair Instructions
Notifying dealers of the release of Team Tip I-21-04-01
I-20-06 R02
Service Bulletin/Repair Instructions
Indian Motorcycle has determined that some 2014-2020 FullâSize (111 c.i. / 116 c.i.) and 2020 Challenger models sold in Japan show compliance concerns due to operating range frequency of key fob, Vehicle Control Module (VCM) or Wireless Control Module (WCM), and Tire Pressure Monitor System (TPMS). Mentioned devices operate in restricted in Japan frequency of 433Hhz.
IDH-HOLD
Service Bulletin/Repair Instructions
EFFECTIVE IMMEDIATELY: STOP SALE on affected motorcycle(s) identified in your inventory until further notice.
I-20-06 R01
Service Bulletin/Repair Instructions
Indian Motorcycle has determined that some 2014-2020 FullâSize (111 c.i. / 116 c.i.) and 2020 Challenger models sold in Japan show compliance concerns due to operating range frequency of key fob, Vehicle Control Module (VCM) or Wireless Control Module (WCM), and Tire Pressure Monitor System (TPMS). Mentioned devices operate in restricted in Japan frequency of 433Hhz.
I-21-01
Service Bulletin/Repair Instructions
Indian Motorcycle recently found that some 2020-2021 Challenger models could have an improperly routed hand controls wiring harness. In some instances, the harness may not be routed correctly which could possibly lead to harness damage if uncorrected.
I-21-01 Email
Service Bulletin/Repair Instructions
Indian Motorcycle recently found that some 2020-2021 Challenger models could have an improperly routed hand controls wiring harness. In some instances, the harness may not be routed correctly which could possibly lead to harness damage if uncorrected.
I-20-12-01
Service Bulletin/Repair Instructions
This Team Tip has been released by Indian Motorcycle to provide information regarding odometer maintenance and address concerns about correct odometer value.
WIN 7
Service Bulletin/Repair Instructions
If your dealership computer(s) are not updated to Windows 10 on or before 12/31/2020, you will lose the ability to install any Digital Wrench updates.
I-20-04 Letter
Service Bulletin/Repair Instructions
Indian Motorcycle is releasing custom screen protectors (similar to those used for phones or tablets) that provide additional UV protection as well as scratch and damage resistance.
I-20-04
Service Bulletin/Repair Instructions
Indian Motorcycles identified an opportunity to increase the longevity of the Ride Command Display Screen. This bulletin provides coverage to install screen protectors to vehicles with Ride Command.
I-20-04 Dealer E
Service Bulletin/Repair Instructions
Indian Motorcycles notified dealers of the I-20-04 Service Bulletin, which provides coverage to install screen protectors to vehicles with Ride Command.
IDH-20-01 R02
Service Bulletin/Repair Instructions
Indian Motorcycles concluded their investigation and found no concerns regarding the vehicles on this Dealer Hold. The Stop Sale hold has been lifted for the listed vehicles.
I-20-01 R02
Service Bulletin/Repair Instructions
Indian Motorcycle Technical Service has received isolated reports of Challenger motorcycles exhibiting poor run quality and engine misfire shortly after setup and/or delivery to customer. Indian Motorcycle engineering has released an updated ECU calibration and throttle body inspection procedure to correct this issue on affected motorcycles.
I-20-01-A
Service Bulletin/Repair Instructions
Some Indian Challenger motorcycles may exhibit poor run quality and engine misfire shortly after setup and/or delivery to customer. Indian Motorcycle engineering has released an updated ECU calibration and throttle body inspection procedure to correct this issue on affected motorcycles.
IDH-20-01
Service Bulletin/Repair Instructions
Indian Motorcycle is actively investigating a potential concern regarding the bikes impacted by this dealer hold.
DW 4.1
Service Bulletin/Repair Instructions
Digital Wrench version 4.1 is now available for download. Updating to version 4.1 is required to update the base Digital Wrench software version from 4.0 to 4.1 to allow for future MY20 vehicle support.
I-19-03-01
Service Bulletin/Repair Instructions
This Team Tip has been released to assist dealers when servicing vehicles that have, or are suspected to have, aftermarket (non-OEM) modifications. It is critical for expedient and accurate diagnosis of a motorcycle, to identify and disclose all existing modifications to Indian Technical Service. Use of aftermarket components can create operating characteristics and sensor feedback that do not align with factory parameters. These cases can send our technicians down the wrong path and result in longer diagnostic time and a poor customer experience.
G-17-10-02
Service Bulletin/Repair Instructions
At Polaris, we are committed to the safety of our customers and riders. Through product design, dedicated safety engineering, and increased consumer awareness, Polaris continues to work toward a safe riding experience and proper operation of our products. The following information can be used to help identify and report Product Safety Concerns.
G-16-11-01
Service Bulletin/Repair Instructions
Polaris has released Team Tip G-16-10-01 to inform dealers that Polaris Mobile Digital Wrench (PMDW) version 3.28 or later requires dealers to enter a valid 10-digit Digital Wrench serial number to operate the app. The serial number requirement has been added to improve visibility to app downloads and usage.
G-15-12-01 R03
Service Bulletin/Repair Instructions
There is no doubt that for a Polaris customer the process of picking up a brand new vehicle is one of the most exciting times in the ownership experience. To ensure that all Polaris dealers are equipped to deliver a world-class experience that matches the high quality and excitement of the products, PCDX was developed to create a mobile streamlined dealership delivery experience. PCDX combines the setup, registration, and delivery process into one easy to use application.
G-15-12-01 R02
Service Bulletin/Repair Instructions
PCDX is an online and mobile interface for providing a consistent dealer setup and customer delivery experience. The interface walks the dealer and the customer through a standardized online form that includes the PDI (pre-delivery inspection), general warnings, assembly and inspection, safety bulletins, test ride, customer information, customer walkaround and discussion, and customer acceptance. This application has been proven in dealerships to automate document retention, streamline vehicle setup, and provide a consistent, professional customer experience. Vehicles shipped after 11/1/2015 no longer include a paper PDI form with the vehicle setup material; instead dealers should complete the vehicle setup and PDI using the PCDX application, which can be located on the Dealer Website under Service and Warranty â PCDX.
G-15-12-01
Service Bulletin/Repair Instructions
This Team Tip is being released to dealers to provide information regarding the required transition to online PCDX and PCDX training.
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.