Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
I-22-09-01 (R02)
Indian Motorcycles is releasing a guide to aid in misfire diagnosis on heavyweight air and liquid cooled motorcycles. This Team Tip provides additional details on the systems and components that may contribute to misfire or runabillity concern, along with how to repair them.
IND-03.11.2025-1
This Indian Motorcycle help center article provides information regarding removal and installation of the battery on 2014+ Chieftain motorcycles.
IND-03.11.2025-2
This Indian Motorcycle help center article contains information regarding the inspection and adjustment of the clutch lever on 2014+ Chieftain motorcycles.
IND-03.04.2025
This Indian Motorycle help center article provides information regarding inspection and tension adjustment of the drive belt on 2014+ Chieftain motorcycles.
IND-02.12.2025
This Indian Motorcycle help center article provides information regarding brake inspection and maintenance regarding 2014+ Indian Chieftain motorcycles.
2023-01-10.26.23
Some RIDE COMMAND 7" displays may experience a blank screen, blackout, or the impression that it won't turn on, leading to display replacement.
ISA-23-01
Indian Motorcycle has developed a new power windshield motor which is now used on some MY23 Indian Motorcycles. In an effort to deliver consistent quality, Indian Motorcycle has released this Service Advisory to address worn power windshield motor bushings on some MY20-MY23 Indian Motorcycles.
IND-05.15.23
Indian Motorcycles has released a guide to aid in misfire diagnosis on heavyweight air and liquid-cooled motorcycles. View Team Tip I-22-09-01 (https://www.polarisdealers.com/VirtualMaster/StopSiteFiles/TeamTips/IND/I-22-09-01.pdf) for additional details and diagnostics on the systems and components that may contribute to a runability or misfire concern.
IND-2-03.07.2023
INDIAN MOTORCYCLE RIDE COMMAND 1.3.1 SOFTWARE OVERVIEW (7â DISPLAYS) The new Ride Command 1.3.1 software includes a new feature and many great usability improvements. The software comes standard on all model year 2023 Challenger, Indian Pursuit, Chieftain and Roadmaster bikes. It will be sent out as an over-the-air update on connected bikes (on 3/6/23) and can also be downloaded from the Ride Command website on any model year 2020 or newer Challenger, Indian Pursuit, Chieftain or Roadmaster.
I-22-09-01
Indian Motorcycles is releasing a guide to aid in misfire diagnosis on heavyweight air and liquid cooled motorcycles. This Team Tip provides additional details on the systems and components that may contribute to misfire or runabillity concern, along with how to repair them.
G-08.02.2022
Polaris and Indian Motorcycle has determined that certain Ride Command displays (produced between 2019 and 2021) installed in vehicles do not fully conform to Federal Communications Commission (FCC) requirements. As part of our program to address this matter, Polaris is sending letters to impacted consumers to outline the nature of this matter and provide options on having updated software installed. Consumers will be encouraged to perform the update themselves but will be given the option to bring vehicles into a dealership for this software update to be performed at no cost to them.
IND-08-02-2022
Polaris and Indian Motorcycle has determined that certain Ride Command displays (produced between 2019 and 2021) installed in vehicles do not fully conform to Federal Communications Commission (FCC) requirements. As part of our program to address this matter, Polaris is sending letters to impacted consumers to outline the nature of this matter and provide options on having updated software installed. Consumers will be encouraged to perform the update themselves but will be given the option to bring vehicles into a dealership for this software update to be performed at no cost to them. Coverage only applies to Ride Command displays showing certain versions. Refer to Identifying The Software Version.
I-22-03-02
Indian Motorcycle identified that on Indian Scout Models there is a potential for damage to occur to electrical hardware or the vehicle harness if the battery ground cable and ground joint is not connected properly. Damage can occur during procedures that require the battery cable to be disconnected or during battery removal and installation.
IND-02-14-2022
Best practices for gauges, speedometers, and tachometers providing information regarding how to clean and maintain. The version has been translated into French.
01IND2021-12-07
Indian General Ride Command Diagnosis
DEX.11.24.21
Polaris has identified an issue with a population of the 2881779-156 and 2881779-521 Air Intake Kits.
01IND2021-10-04
We have had a few cases for the light setting not changing on Ride Commands when they were in the auto settings. In some of those cases it was determined the operator did not realize there was an auto setting for brightness and a second auto setting for Day/Night modes
I-21-04-01
For international models, Indian Motorcycle has introduced new software for the Ride Command 7 inch display. This update includes the improved keyboards and keyboard support.
I-21-04-01 FAQ
Additional details associated with the I-21-04-01 bulletin.
I-21-04-01Email
Notifying dealers of the release of Team Tip I-21-04-01
I-20-06 R02
Indian Motorcycle has determined that some 2014-2020 FullâSize (111 c.i. / 116 c.i.) and 2020 Challenger models sold in Japan show compliance concerns due to operating range frequency of key fob, Vehicle Control Module (VCM) or Wireless Control Module (WCM), and Tire Pressure Monitor System (TPMS). Mentioned devices operate in restricted in Japan frequency of 433Hhz.
IDH-HOLD
EFFECTIVE IMMEDIATELY: STOP SALE on affected motorcycle(s) identified in your inventory until further notice.
I-20-06 R01
Indian Motorcycle has determined that some 2014-2020 FullâSize (111 c.i. / 116 c.i.) and 2020 Challenger models sold in Japan show compliance concerns due to operating range frequency of key fob, Vehicle Control Module (VCM) or Wireless Control Module (WCM), and Tire Pressure Monitor System (TPMS). Mentioned devices operate in restricted in Japan frequency of 433Hhz.
I-20-12-01
This Team Tip has been released by Indian Motorcycle to provide information regarding odometer maintenance and address concerns about correct odometer value.
ISA-20-03 R02
Indian Motorcycle has identified a potential calibration issue affecting some 111/116 c.i. motorcycles. In some instances, the throttle twist grip and Electronic Throttle Control (ETC) position signals do not align with the predicted position within the ECM and set a P1530 fault (throttle plausibility). When active, the P1530 fault causes the motorcycle to operate in a reduced power (limp) mode.
ISA-20-03
Indian Motorcycle has identified a potential calibration issue affecting some 111/116 c.i. motorcycles. In some instances, the throttle twist grip and Electronic Throttle Control (ETC) position signals do not align with the predicted position within the ECM and set a P1530 fault (throttle plausibility). When active, the P1530 fault causes the motorcycle to operate in a reduced power (limp) mode.
WIN 7
If your dealership computer(s) are not updated to Windows 10 on or before 12/31/2020, you will lose the ability to install any Digital Wrench updates.
I-20-04 Letter
Indian Motorcycle is releasing custom screen protectors (similar to those used for phones or tablets) that provide additional UV protection as well as scratch and damage resistance.
I-20-05
Indian Motorcycle has determined that some units were manufactured with a Manufacturing (MFG) decal and Certificate of Conformity (CoC) that has a typographical error. The affected decal must be removed and replaced with audit.
I-20-04
Indian Motorcycles identified an opportunity to increase the longevity of the Ride Command Display Screen. This bulletin provides coverage to install screen protectors to vehicles with Ride Command.
I-20-04 Dealer E
Indian Motorcycles notified dealers of the I-20-04 Service Bulletin, which provides coverage to install screen protectors to vehicles with Ride Command.
DW 4.1
Digital Wrench version 4.1 is now available for download. Updating to version 4.1 is required to update the base Digital Wrench software version from 4.0 to 4.1 to allow for future MY20 vehicle support.
I-19-03-01
This Team Tip has been released to assist dealers when servicing vehicles that have, or are suspected to have, aftermarket (non-OEM) modifications. It is critical for expedient and accurate diagnosis of a motorcycle, to identify and disclose all existing modifications to Indian Technical Service. Use of aftermarket components can create operating characteristics and sensor feedback that do not align with factory parameters. These cases can send our technicians down the wrong path and result in longer diagnostic time and a poor customer experience.
I-18-11-01 R03
Indian Motorcycle has introduced new software and map updates for the Ride Command display. Dealers should encourage Indian Motorcycle riders using Ride Command to bring their bikes in to receive the software update. At this time, dealers should also verify the map version and update as necessary. The software update takes approximately 5 minutes to complete, while updating the map files may take up to 2 hours depending on PC configuration and internet speed. Ensure the staff is aware of, and has practiced both update processes so they can provide a positive customer experience.
I-18-11-01 R02
Indian Motorcycle has introduced new software and map updates for the Ride Command display. Dealers should encourage Indian Motorcycle riders using Ride Command to bring their bikes in to receive the software update. At this time, dealers should also verify the map version and update as necessary. The software update takes approximately 5 minutes to complete, while updating the map files may take up to 2 hours depending on PC configuration and internet speed. Ensure the staff is aware of, and has practiced both update processes so they can provide a positive customer experience.
I-18-11-01 R01
Indian Motorcycle has introduced new software and map updates for the Ride Command display. Dealers should encourage Indian Motorcycle riders using Ride Command to bring their bikes in to receive the software update. At this time, dealers should also verify the map version and update as necessary. The software update takes approximately 5 minutes to complete, while updating the map files may take up to 2 hours depending on PC configuration and internet speed. Ensure the staff is aware of, and has practiced both update processes so they can provide a positive customer experience.
G-17-10-02
At Polaris, we are committed to the safety of our customers and riders. Through product design, dedicated safety engineering, and increased consumer awareness, Polaris continues to work toward a safe riding experience and proper operation of our products. The following information can be used to help identify and report Product Safety Concerns.
I-17-04-01
The Purpose of this Team Tip is to call attention to the importance of keeping Ride Command software updated to utilize the continuous improvements being made.
G-16-11-01
Polaris has released Team Tip G-16-10-01 to inform dealers that Polaris Mobile Digital Wrench (PMDW) version 3.28 or later requires dealers to enter a valid 10-digit Digital Wrench serial number to operate the app. The serial number requirement has been added to improve visibility to app downloads and usage.
G-15-12-01 R03
There is no doubt that for a Polaris customer the process of picking up a brand new vehicle is one of the most exciting times in the ownership experience. To ensure that all Polaris dealers are equipped to deliver a world-class experience that matches the high quality and excitement of the products, PCDX was developed to create a mobile streamlined dealership delivery experience. PCDX combines the setup, registration, and delivery process into one easy to use application.
G-15-12-01 R02
PCDX is an online and mobile interface for providing a consistent dealer setup and customer delivery experience. The interface walks the dealer and the customer through a standardized online form that includes the PDI (pre-delivery inspection), general warnings, assembly and inspection, safety bulletins, test ride, customer information, customer walkaround and discussion, and customer acceptance. This application has been proven in dealerships to automate document retention, streamline vehicle setup, and provide a consistent, professional customer experience. Vehicles shipped after 11/1/2015 no longer include a paper PDI form with the vehicle setup material; instead dealers should complete the vehicle setup and PDI using the PCDX application, which can be located on the Dealer Website under Service and Warranty â PCDX.
G-15-12-01
This Team Tip is being released to dealers to provide information regarding the required transition to online PCDX and PCDX training.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.