ITB09-039J
Service Bulletin/Repair Instructions
WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
ITB09-039J
WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-007H
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB10-067C
WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB16-006A
INFINITI; FRONT SONAR PARKING SENSOR SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB97-038a
VOLUNTARY SERVICE CAMPAIGN 1997 Q45 INTAKE COLLECTOR GASKET LEAK Service Campaign ID # P7136 is no longer active. ï· Repair orders opened after this bulletinâs published date are no longer eligible for reimbursement under Campaign ID # P7136. ï· Discard all previous versions of ITB97-038.
ITB19-008
EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - Always refer to the Appearance and care section of the related owner?s manual. - Not all cleaners are created equal. - Many cleaners come in concentrated form. - Alkaline cleaners (cleaners with a high pH value) can cause spots on paint and trim when not used as directed. - Some commercial car washes use cleaners with a high pH value. - When using cleaners that meet the conditions defined in the Appearance and care section, be sure to carefully follow the cleaner?s directions. - When finished cleaning/washing, rinse thoroughly with clean water. IMPORTANT: Damage to paint, glass, bright metal, or any other exterior surface caused by using improper cleaning products is not covered under warranty. Always refer to the Paint Incident Identification Manual (PIIM) and Assurance Products Reference Manual (APRM). Follow the guidelines in the PIIM and APRM for non-warrantable exterior body, glass, or painted surface quality issues. To access the PIIM and APRM, login to nnanet.com: - For the PIIM, select: MY LINKS > Warranty > Paint Incident Identification Manual - For the APRM, select: MY DOCUMENTS > Warranty > APRM See further information in this bulletin.
ITB18-037
PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors (see examples on page 2). When removing the protective covering, care must be used to avoid scuffs, scrapes, cuts, and other abrasive contact to interior trim components. DO NOT use sharp objects like razor blades, box cutters, knives, etc. when removing the plastic interior trim protective covering. IMPORTANT: All soft trim described in this bulletin is on automatic return to NNA. Any trim found damaged in the way described in this bulletin will be charged back to the dealer.
ITB18-034
TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review CONSULT-III plus (CIII plus) data relating to vehicle operation and function to help with vehicle diagnosis and diagnostic validation. IMPORTANT: For transmission/engine repair or replacement, retailers are required to connect C-III plus and perform ?Diagnosis (All Systems)?. Performing C-III plus ?Diagnosis (All Systems)? is also required prior to contacting any Infiniti call center (i.e. TECH-LINE, PCC, or WCC) for diagnostic support or claim preauthorization. NOTE: For additional information regarding Automated Vehicle Data Collection, refer to IWBI/18-019. To support Automated Vehicle Data Collection, your C-III plus must have the Diagnosis result reporting function-Setting turned ON. If Diagnosis result reporting function-Setting is OFF: - It may cause dealer consideration for Audit or the Anomalous Repair Control (ARC) program, where applicable. - It may result in a repair being non-warrantable. Refer to the Service Procedure on the next page to confirm your C-III plus ?Diagnosis result reporting function-Setting? is turned ON.
Infiniti USA Ret
Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. We made our best effort to reassign vehicles to retailers based on the most recent owner information we received. The complexity of filtering out brokers (banks, salvage yards, and insurance companies) and reassigning VINs based on updated owner information affected over 123K records between INFINITI and Nissan, so we are unable to summarize the changes at a regional or retailer level. We suggest the retailers download their lists and have their outbound call centers compare information if necessary. If you have questions, please let us know. Additionally, we will have some enhancements coming in DBS effective November 17, 2018: Owner Data Updates (NNA side): 1. VIN, Campaign Code, and Source are the unique fields 2. Compare all fields except Remove Flag and Comments to see if there is a difference. a. If there is same VIN, Camp ID, and Source and all other fields are also the same then the record will be updated without changing Remove Flag and Comment field b. If there is same VIN, Camp ID, and Source and any other field is different, then the record will be inserted, in this case Remove Flag and Comment field will be blank as this is new record. The remove flag is being removed so the retailer will understand the information they previously flagged for removal has been updated and should be tried again before reapplying the removal flag. c. The retailer benefit of A & B above is duplicate records for the same VIN, Camp ID, and information source with the same customer contact information will no longer display in DBS on the Retailed Vehicle Open Campaign Report.
Infiniti USA Tak
Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% customer recall participation for the following vehicles: ? 2001 I30 ? 2002-04 I35 ? 2003-08 FX ? 2002-03 QX4 ? 2006-10 M Sedan INFINITI expects to upload the next refreshed owner list to DBS within the next week. We will also be reassigning VINs to retailers based on information changes. We didn?t reassign any VINs in Q2 to avoid any mid-quarter objective impact. If VINs were repaired out of network, the retailer/region with the original assignment received credit for the repair. This is an extremely serious safety issue and INFINITI is taking significant and unprecedented steps to increase client recall participation but it needs retailer help to achieve its remedy goals. A separate communication will be released later this month informing regional personnel of the requirements for bonus payout in Q3 and Q2 results. The Q3 objective is based on the average number of repairs in Q2 multiplied by the number of service days in Q3 (Mon-Sat minus any holidays). Retailer engagement is critical with this effort. It is a company-wide responsibility to make it a priority to replace these dangerous airbag inflators in affected vehicles. Further, increasing recall participation represents significant gross profit opportunity for our retailers.
IPSB18-218 Retai
DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Campaign Report on July 9, 2018, which identifies owner contact information for specific campaigns. Currently, only Takata campaign owner lists are available. The following personnel will have access to this tool: - Retailer: Dealer Principal, Executive Managers, General Managers, Parts/Service Managers, and/or Parts/Service Directors - Regions: Regional Aftersales Manager (RAM), Regional Operations Managers (ROM), Fixed Operations Manager (FOM), Dealer Operation Managers (DOM), Regional Service Operation Managers (RSOM), and Client Experience Managers (CEM) The report can be viewed on screen or exported to Microsoft Excel and identifies the following: - VIN - Campaign ID & Campaign Description - Model & Model Year - Data Source o Up to three data sources can be provided for each VIN - RO Info: If this VIN has visited an Infiniti retailer anywhere in the U.S. within the last twelve months, the RO information will be displayed. - Campaign Mailing List: This is DMV data for the VIN listed - Marketing List: If an owner is on your marketing list, their contact information from that list will be displayed here. DMV data is not used for marketing list owner information. - Contact Name - Last Name/First Name & Address (City, State, Zip) - Phone (1-3) & Email (1-3) - Remove Flag o This defaults to ?N? unless the retailer or INFINITI USA flags this VIN for removal. o The removed information will still show on the DBS screen and exported report, but can be filtered on the exported file to only display the records with ?N? in this column.
ITB01-024e
NEW PAINT GUARD FILM REMOVAL INFORMATION This bulletin applies only to new, unsold vehicles with Paint Guard Film in Dealer Stock. This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
IPSB17-130
DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. The tool identifies open campaigns on a customized VIN list loaded into DBS for INFINITI and Nissan vehicles. The following personnel will have access to this tool: - Retailer: Executive Managers, Service Managers, and/or Service Directors - Regions: Regional Aftersales Manager (RAM), Area General Manager (AGM), Fixed Operations Manager (FOM), Regional Service Operation Managers (RSOM), and Retailer Technical Specialist (DTS) The VINS can be loaded individually or up to 10,000 VINs at a time. If you have more than 10,000 VINs, each incremental VIN file of 10,000 or less VINs will need to be loaded prior to selecting the Check For Open Campaigns option. The report can be viewed on screen or exported to Microsoft Excel and will identify the following for each VIN loaded into the tool: - Open Campaigns (ID and description) - Model Code, Model, and Model Year - Current Repair Status Blank: Repair order (RO) has not been opened yet Unrepaired: RO has been opened for the campaign, but not closed or submitted o Repaired: RO for the campaign has been closed and a warranty claim has been submitted - Current Claim Status o Blank: RO still open o Unsubmitted: A warranty claim for the campaign repair has not been submitted o Submitted: A RO has been closed and a campaign warranty claim has been submitted for payment o Suspended: The campaign warranty claim has suspended for one or more errors o Rejected: The campaign warranty claim has been denied for some reason (by retailer or NNA) o Paid: A campaign warranty claim has been submitted and paid by NNA, but the vehicle has not yet been removed from the NNA open campaign vehicle table - Stop Sale Applicability - Parts Restriction Applicability (If restricted, SVC order must be used to acquire parts)
ITB18-003
REDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories. SERVICE INFORMATION The National Highway Traffic Safety Administration (NHTSA) requires that any automobile dealer that installs accessories on a vehicle prior to first retail sale must install a special label (?reduced capacity label?) on that vehicle if the total weight of all accessories on that vehicle exceeds 1.5 percent of the vehicle?s gross vehicle weight rating (GVWR) or 100 pounds, whichever is less. This includes accessories that the dealer installs (dealer installed factory accessories and dealer installed aftermarket accessories), and accessories installed at the Vehicle Processing Center (VPC) prior to the vehicle being delivered to the dealer. IMPORTANT: Failure to comply with this requirement may result in penalties imposed by NHTSA. Follow the instructions in this bulletin to help meet these requirements.
ITB09-039e
WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bulletin.
ITB17-009a
WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of this bulletin.
ITB00-024g
BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Worksheet was added on page 10. Please discard previous versions of this bulletin.
ITB09-015h
12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin.
ITB00031D
SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could result in serious personal injury or death. Infiniti STRONGLY RECOMMENDS AGAINST making any change to seat trim materials from the factory equipped condition. This specifically applies to replacing the seat trim with non-factory materials; adding leather/cloth seat covers, seat pads, or seat storage pouches, etc. around or over the seat back and the passenger seat cushion. See this bulletin for further detail.
ITB-08-024A
INFINITI: SRS PRECAUTIONS DURING SERVICE. INCLUDED IN THE RESTRAINTS SECTION OF THE ELECTRONIC SERVICE MANUAL (ESM) FOR EACH VEHICLE IS INFORMATION NECESSARY TO SERVICE THE SUPPLEMENTAL RESTRAINT SYSTEM (SRS) SAFELY. IMPROPER MAINTENANCE, INCLUDING INCORRECT REMOVAL AND INSTALLATION OF THE SRS, CAN LEAD TO A SERIOUS INJURY OR DEATH CAUSED BY UNINTENTIONAL ACTIVATION OF THE SRS. NO MODEL OR MODEL YEARS LISTED. *PE UPDATED 2/21/14. *PE
ITB08024C
SERVICE INFORMATION Information necessary to service the Supplemental Restraint System (SRS) safely is included in the "RESTRAINTS" section of the Electronic Service Manual (ESM) for each vehicle IMPORTANT: Turn the ignition switch OFF, disconnect both battery terminals, and wait at least 3 minutes before performing any service on the SRS. See this bulletin for further detail.
ITB92069D
Infiniti Original Equipment or Genuine Accessory Alloy wheels, along with their finish coating (clear, chrome, titanium, etc.), are specifically developed to achieve Infiniti design and performance standards. These Original Equipment or Genuine Accessory wheels are subjected to testing to ensure they meet Infiniti's standards. Infiniti Original Equipment Alloy or Genuine Accessory wheels subjected to aftermarket chroming may no longer continue to meet these standards and may be seriously damaged. Therefore, Infiniti most strongly discourages, and recommends that these wheels NEVER be subjected to, aftermarket chroming. See this bulletin for further details.
ITB00024F
SERVICE INFORMATION - This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. - Most brake issues fall into the following categories: a. Brake Noise: A squeak, squeal, clunk, or groan that occurs when the brakes are applied or released. b. Brake Judder: A vibration that can be felt in the vehicle, steering wheel, or brake pedal when the brakes are applied. c. Pedal Feel: The effort needed to operate the brakes is too high or too low. SERVICE PROCEDURE 1. Verify the condition by road testing the vehicle with the customer. 2. Determine the specific brake issue based on the description in the Service Information above. 3. Follow the appropriate repair procedure(s), listed on the following pages, for your specific issue. See this bulletin for further details.
ITB04038A
If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. - The ProCut PFM Series brake lathe has been chosen as the approved tool for rotor resurfacing. - The ProCut PFM Series brake lathe can be ordered from TECH-MATE at 1-800-662-2001. - ProCut technical support or service can be obtained by calling 1-800-543-6618. NOTE: Brake rotors may need to be resurfaced during routine brake repair or for brake "judder" incidents. - Brake judder: A brake pedal pulsation and/or steering wheel shimmy when braking that occurs when there is too much thickness variation of the brake rotors (see ITB00-024). See this bulletin for further detail.
ITB98011F
As part of an enhanced emissions test for Inspection & Maintenance (I/M), some States may require the System Readiness Test (SRT) status be checked. - The SRT is used to indicate whether the engine control module (ECM) has completed self diagnosis of major emissions systems and components. - In these instances the State may require completion of the SRT before permitting the emissions inspection to proceed. Refer to this Bulletin for further details.
ITB-13-12
INFINITI: LOCK/UNLOCK REQUEST BUTTON ON OUTSIDE DOOR HANDLE OUTSIDE DOOR HANDLE DOES NOT RESPOND. LOCK/UNLOCK REQUEST BUTTON LOCATED ON OUTSIDE DOOR HANDLES OF VEHICLES CAN BE DISABLED (OR ENABLED) THROUGH EITHER THE "COMFORT & CONV" SETTINGS OF THE AUDIO/VISUAL/NAVIGATION SYSTEM OR THROUGH THE "COMBINATION METER SETTINGS" DEPENDING ON THE VEHICLE MODEL, YEAR, AND TRIM LEVEL. *JS
ITB99001A
SERVICE INFORMATION This bulletin provides information to identify: - A leaking strut or a shock absorber that qualifies for replacement under warranty. - A strut or shock absorber that has slight oil seepage, a condition which is considered normal, does not affect strut/shock absorber operation or performance, and does not require replacement. - A strut or shock absorber that should be replaced due to rod resistance/noise issues. See this bulletin for further detail.
ITB-09-050
INFINITI: TIRE PRESSURE MONITORING SYSTEM (TPMS) WARNING LIGHT ON/BLINKING. NO MODELS OR MODEL YEARS LISTED. *PE UPDATED ON 08-11-2011. *KB
ITB-09-062
INFINITI: VENT CONTROL VALVE REPLACEMENT. NO APPLIED VEHICLES AFFECTED: ALL MODELS; NO MODEL YEARS LISTED. *PE
ITB-09-020
INFINITI: ELECTRONIC CONTROL UNIT DAMAGE CAN RESULT FROM IMPROPER BATTERY CONNECTION. THE BATTERY IS REQUIRED TO STAY CONNECTED WHEN THE ENGINE IS RUNNING. NO MODEL YEARS LISTED. *PE
ITB99048A
THE INFINITI INTEGRATED HOMELINK TRANSMITTER SYSTEM. VARIOUS MODELS INCLUDING 1996-2004 I30/I35; 2004 Q45; 2004 M45. *TT
ITB99016B
FRONT SEAT BELT LATCH PLATE RETAINING BUTTON MISSING. VARIOUS MODELS INCLUDING THE 2004 G35. *TT
99046C
ENGINE WILL NOT START. VEHICLE IMMOBIILIZER SYSTEM/NISSAN ANTI-THEFT SYSTM (IVIS/NATS). *TT
ITB99039B
SUBJECT REGARDING REVISED THROTTLE POSITION SENSOR (TPS) ADJUSTMENT PROCEDURE. *TT
ITB01039
INFORMATION REGARDING ESSENTIAL TOOL: INNER TIE ROD WRENCHES. *YH
ITB98014B
A POWER SEAT THAT DOES NOT MOVE BACKWARD WHEN OPERATING THE SEAT SWITCH AND ALL OTHER POWER SEAT FUNCTIONS ARE PERFORMING CORRECTLY; A GRINDING OR GRATING NOISE HEARD WHEN OPERATING THE SEAT SWITCH FORWARD OR BACKWARD. *TT
ITB00010B
INFORMATION CONTAINING A BRAKE JUDDER REPAIR FLOW CHART. *TT
ITB99039A
SUBJECT REGARDING INFINITI REVISED TPS (THROTTLE POSITION SENSOR) ADJUSTMENT PROCEDURE. *TT
ITB99046B
A CONDITION MAY EXIST WHERE THE ENGINE WILL NOT START OR INTERMITTENT NO START CONDITION IS EXPERIENCED. THIS BULLETIN DESCRIBES AND INTRODUCES NEW FEATURES OF THE VEHICLE IMMOBILIZER SYSTEM / NISSAN ANTI-THEFT SYSTEM (IVIS / NATS). *TT
ITB00010A
SOME VEHICLES MAY EXHIBIT STEERING WHEEL VIBRATION OR BRAKE PEDAL PULSATION (JUDDER) WHEN BRAKING. *TT
ITB00010
SOME VEHICLES MAY EXHIBIT STEERING WHEEL VIBRATION OR BRAKE PEDAL PULSATION WHEN BRAKING. *TT
ITB99050A
SOME CUSTOMER MAY INDICATE THAT A LIGHT TICKING HUMMING NOISE CAN BE HEARD COMING FROM THE BLOWER MOTOR OF AN VEHICLE WHEN THE MOTOR IS RUN AT LOW FAN SPEEDS (SPEED 1 OR 2). *TT
ITB99046A
THIS BULLETIN DESCRIBES AND INTRODUCES NEW FEATURES OF THE INFINITI VEHICLE IMMOBILIZER SYSTEM / NISSAN ANTI-THEFT SYSTEM (IVS / NATS). *TT
ITB00002
SUBJECT REGARDING SUNROOF RAIL ASSEMBLY REPAIR. *TT
ITB99053
SUBJECT REGARDING WINDSHIELD WASHER NOZZLE SPRAY PATTERN ADJUSTMENT FOR VEHICLES WITH VARIOUS VIN RANGES. *TT
ITB99050
SOME VEHICLES MAY EXHIBIT A LIGHT TICKING OR HUMMING NOISE COMING FROM THE BLOWER MOTOR WHEN THE MOTOR IS RUNNING AT LOW FAN SPEEDS (SPEED 1 OR 2). *TT
ITB99048
THE INFINITI INTEGRATED HOMELINK TRANSMITTER SYSTEM. *TT
ITB99046
ON VEHICLES EQUIPPED WITH THE IVIS/NATS, THE ENGINE WILL NOT START WITHOUT THE USE OF A REGISTERED IGNITION KEY. *TT
ITB99005A
SERVICE INFORMATION REGARDING WATER / CONDENSATION APPEARING IN THE HEADLAMP ASSEMBLY. *TT
ITB99038
SUBJECT REGARDING A CENTER CONSOLE TOP LID THAT COMES LOOSE. *TT
ITB98043A
INFORMATION REGARDING FRONT BRAKE JUDDER. *TT
ITB99031
INFORMATION ON SERVICING INOPERATIVE FRONT SEAT LUMBAR SUPPORT MECHANISM. *TT
ITB98041A
INFORMATION ON THE POWER SEAT CABLE FOR VEHICLES BUILT BEFORE JNKCA21A3XT750254. *TT
ITB99016
INFORMATION ON VEHICLES MISSING THE FRONT SEAT BELT LATCH PLATE RETAINING BUTTON. *TT
ITB99005
SUBJECT PERTAINING TO WATER / CONDENSATION IN THE HEADLAMP ASSEMBLIES ON VEHICLES BUILT BEFORE JNKBY31A*WM405343. *TT
ITB98062
INFORMATION ON INTERIOR SQUEAK AND RATTLE REPAIR. *YC
98039
CUSTOMER COMPLAINT OF STEERING PULL TO THE RIGHT. *YC
98037
SOME VEHICLES EXPERIENCING AN INTERMITTENT NO START INCIDENT. *YC
98030
CONCERNS WITH CUP HOLDER LID DOES NOT OPEN. *YC
98031
CONCERNS WITH ROAD SURFACE INPUT VIBRATION. *YC
98025
SERVICE PROCEDURE FOR INSTRUMENT PANEL INSPECTION AFTER PASSENGER AIR BAG ACTIVATION. *YC
97007A
INCIDENTS WITH WINDOW GLASS STICKS TO RUN RUBBER. *YC
97010A
SERVICE INFORMATION IF THE FUEL FILLER LID DOES NOT OPEN. *TT
97102298026
VEHICLE EXHIBITING A "POP" FEEL OR NOISE COMING FROM UNDERNEATH THE DRIVER SEAT. *YC
EC98025F
SUBJECT REGARDING MIL 'ON'; WITH P0136 (REAR O2 SENSOR-BANK 1) OR P0156 (REAR O2 SENSOR-BANK 2). *TT
ITB97021
DIAGNOSTIC PROCEDURE FOR P0731, P0732 AND P0733 (A/T SIGNALS) WITH NO DRIVEABILITY INCIDENTS. *TW
ITB97015
1997 Q45 FRONT AND REAR BUMPER - CHROME MOLDING SEPARATES FROM BUMPER FASCIA. *TW
ITB97016
AIR BAG HARNESS REPLACEMENT. *TW
ITB97011
1997 QX4 WHEEL BALANCE MACHINE ADAPTER KITS. *TW
ITB97012
KEY CUTTING INFORMATION. *TW
ITB97013
NEW O-RING/JOINT CONNECTOR AND THERMAL EXPANSION VALVE. *TW
ITB97007
CUSTOMERS EXPERIENCE ONE OR MORE OF THE FOLLOWING DOOR WINDOW GLASS INCIDENTS, INSPECT THE DOOR GLASS ON ALL FOUR WINDOWS. *JD
ITB97010
THE FUEL FILLER LID ON THE VEHICLE DOES NOT OPEN FULLY WHEN THE DOOR PANEL SWITCH IS PRESSED, THE CAUSE MAY BE THE LID SPRING. *JD
ITB97003
RELEASING A FRONT HEATED OXYGEN SENSOR WRENCH AS AN ESSENTIAL TOOL TO EACH INFINITI RETAILER. *JD
EC96010
1997 Q45 DIAGNOSTIC TROUBLE CODES (DTC) P1110 AND P1135 STORED AFTER PERFORMING ANY ACTIVE OR FUNCTION TEST WITH CONSULT. *TW
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.