Vehicle report

2020 INFINITI QX60

Service bulletins

85 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

ITB09-063C

Service Bulletin/Repair Instructions

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Infiniti by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

ITB12-011R

Service Bulletin/Repair Instructions

TELEMATICS SERVICE INFORMATION See ITB19-029 for models built after those listed above for a different Service Procedure. SERVICE INFORMATION The Applied Vehicles are equipped with a wireless communication device called a Telematics Communication Unit (TCU). With an active Infiniti Connection® or Infiniti InTouch Services™, the TCU communicates with the Infiniti Data Center to provide various security and convenience services. This bulletin contains important service procedures that must be performed properly in order to set-up and maintain the telematics system for the Applied Vehicles. Ø A table has been provided on the next page that lists the model and year specific steps required to successfully configure a TCU after it has been replaced. Ø A check OFF sheet has been provided on page 21 to print and check off steps as they are performed. Please staple the completed Check OFF Sheet to the repair order.

ITB23-023A

Service Bulletin/Repair Instructions

AEB WARNING LIGHT IS ON WITH WARNING MESSAGES DISPLAYED ON COMBINATION METER APPLIED VEHICLES: 2015-2024 Q50 (V37) 2015-2018 Q50 Hybrid (HV37) 2017-2022 Q60 (CV37) 2015-2019 Q70 (Y51) 2015-2018 Q70 Hybrid (HY51) 2019-2024 QX50 (J55) 2022-2024 QX55 (FJ55) 2015-2021 QX60 (L50) 2022-2024 QX60 (L51) 2015-2019 QX60 Hybrid (L50H) 2015-2024 QX80 (Z62) SERVICE INFORMATION The AEB system is designed to turn itself OFF during driving conditions (e.g., rain, snow, fog, etc.) that obstruct its sensors. This behavior is normal, and no repairs should be performed. When the AEB system performs an intentional shutdown, the customer may state the following:  The ICC stopped working while driving,  The AEB/FEB warning light is ON, or turned ON, while driving (Figure 1),  The message “Unavailable Front Radar Obstruction” or “Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner's Manual” has displayed while driving (Figure 2). AND  DTC C1A16, C1A16-97, C2582, or C2582-97 is the ONLY DTC stored. Figure 1 Figure 2 Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner’s Manual

ITB19-024D

Service Bulletin/Repair Instructions

DTC B00A0-00 STOREIF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)D

ITB17-060C

Service Bulletin/Repair Instructions

INTELLIGENT KEY INITIALIZATION PROCEDURE STOPS OR WILL NOT CONTINUE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

ITB10-029C

Service Bulletin/Repair Instructions

CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB13-006D

Service Bulletin/Repair Instructions

CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB13-052E

Service Bulletin/Repair Instructions

INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB13-007I

Service Bulletin/Repair Instructions

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB17-009H

Service Bulletin/Repair Instructions

WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB09-039K

Service Bulletin/Repair Instructions

WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB19-013E

Service Bulletin/Repair Instructions

AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB24-001A

Service Bulletin/Repair Instructions

ENGINE SUPPORT TOOLS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB23-010E

Service Bulletin/Repair Instructions

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. Please discard previous versions of ITB23-010.

ITB23-010D

Service Bulletin/Repair Instructions

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. HINT: Initially, the Infotainment Software Update Utility will be available only on the CONSULT PC version of ASIST. The Utility will be added to ASIST WEB at a later date. Please discard previous versions of ITB23-010.

ITB12-011Q

Service Bulletin/Repair Instructions

TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB17-001E

Service Bulletin/Repair Instructions

FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT OIL SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB21-023B

Service Bulletin/Repair Instructions

TRANSFER ASSEMBLY SEAL REPLACEMENT FOR AWD FRONT DRIVE SHAFT REMOVAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB23-010C

Service Bulletin/Repair Instructions

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB23-010B

Service Bulletin/Repair Instructions

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB14-011G

Service Bulletin/Repair Instructions

REMOTE ENGINE START NOT WORKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB18-035C

Service Bulletin/Repair Instructions

SECURITY ALARM SOUNDS AFTER USING MECHANICAL KEY TO UNLOCK DRIVER DOOR This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB03-051Q

Service Bulletin/Repair Instructions

HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB23-010A

Service Bulletin/Repair Instructions

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB13-008D

Service Bulletin/Repair Instructions

CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB19-013D

Service Bulletin/Repair Instructions

AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB19-024C

Service Bulletin/Repair Instructions

DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB23-010

Service Bulletin/Repair Instructions

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue or after replacement of the AV Control Unit, it is necessary to verify the current software version of the AV Control Unit to determine if a software version update is required. Use the vehicle tables in this bulletin to determine the current software version, if the AV Control Unit requires a software version update, and which procedure to use to update the AV Control Unit. The software updates in this bulletin are to address stability improvements and “bug” fixes. IMPORTANT: If the client is experiencing a software related concern, refer to ITB21-011 to verify if the client concern is a hardware or software related issue. If the concern is a software related issue, review the information in this bulletin to update the AV Control Unit as needed.

ITB09-039J

Service Bulletin/Repair Instructions

WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB13-007H

Service Bulletin/Repair Instructions

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB10-067C

Service Bulletin/Repair Instructions

WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB20-006C

Service Bulletin/Repair Instructions

WINDSHIELD WIPER BLADE PERFORMANCE/DIAGNOSIS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB22-041

Service Bulletin/Repair Instructions

DRIVE SHAFT BOOT SERVICE INFORMATION SERVICE INFORMATION If a Drive Shaft (Axle Shaft) Boot on an APPLIED VEHICLE is found to be leaking grease, AND There is no abnormal noise or obvious CV Joint risk due to water intrusion and/or complete grease loss, check for REPAIR KIT-DUST BOOT (cv Joint Boot Kit) availability.  If there is a REPAIR KIT-DUST BOOT (CV Joint Boot Kit) available for the vehicle being repaired, do NOT replace the axle. Install a new boot kit following the procedure in the ESM. o Refer to the ESM: TRANSMISSION & DRIVELINE > FRONT AXLE > REMOVAL AND INSTALLATION > FRONT DRIVE SHAFT BOOT o If the complete axle (drive shaft) is replaced when only a new boot is required, the over-repair may be charged back to the retailer.  If there is NOT a REPAIR KIT-DUST BOOT (CV Joint Boot Kit) available for the vehicle being repaired, refer to the ESM for further diagnostic information. IMPORTANT: When servicing vehicles with staked axle nuts, refer to ITB21-002 to prevent Drive Shaft thread damage.

ITB12-072I

Service Bulletin/Repair Instructions

ABNORMAL NOISE, VIBRATION AND/OR BINDING FEELING FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB13-008C

Service Bulletin/Repair Instructions

CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB17-001D

Service Bulletin/Repair Instructions

FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT OIL SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB21-023A

Service Bulletin/Repair Instructions

TRANSFER ASSEMBLY SEAL REPLACEMENT FOR AWD FRONT DRIVE SHAFT REMOVAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB12-072H

Service Bulletin/Repair Instructions

INFINITI AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB19-024B

Service Bulletin/Repair Instructions

DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB22-015

Service Bulletin/Repair Instructions

SERVICE INFORMATION FOR FUEL GAUGE INACCURATE WITH DTCS STORED IN ECM SERVICE INFORMATION If a fuel level sensor has been diagnosed as sending an incorrect level signal, and one or more of the following DTCs are stored in the ECM, do not replace the entire “Fuel Level Sensor Unit, Fuel Filter and Fuel Pump Assembly” (fuel pump assembly). The fuel level sensor can be replaced separately.  P0460 (FUEL LEV SEN SLOSH)  P0461 (FUEL LEVEL SENSOR)  P0462 (FUEL LEVL SEN/CIRC)  P0463 (FUEL LEVL SEN/CIRC) NOTE: Warranty claims referring to fuel level issues that result in the replacement of the entire fuel pump assembly will be charged back.

ITB22-012

Service Bulletin/Repair Instructions

HEADREST DVD DISPLAY ISSUES IF YOU CONFIRM One or both of the headrest DVD displays are inoperative. OR One or both of the headrest DVD displays are gray (fuzzy) and then change to a solid blue color before displaying the image from the DVD. ACTION Install 2 service jumper harnesses, which connect from each headrest DVD display to the video distributor.

ITB12-072G

Service Bulletin/Repair Instructions

INFINITI AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB13-006C

Service Bulletin/Repair Instructions

CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB13-052D

Service Bulletin/Repair Instructions

INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB17-060B

Service Bulletin/Repair Instructions

INFINITI; INTELLIGENT KEY INITIALIZATION PROCEDURE STOPS OR WILL NOT CONTINUE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

ITB18-035B

Service Bulletin/Repair Instructions

SECURITY ALARM SOUNDS AFTER USING MECHANICAL KEY TO UNLOCK DRIVER DOOR This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB17-001C

Service Bulletin/Repair Instructions

FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB22-006

Service Bulletin/Repair Instructions

BATTERY QUICK CHARGE NOTICE SERVICE INFORMATION When charging the vehicle’s 12 volt battery with the high amperage quick charge function, the ignition should never be ON, or turned ON, while charging. Attempting to start the vehicle, or turning the ignition ON, while using the high amperage quick charge could potentially damage the fuel pump control module.  Only turn the ignition ON when either the ESM or a technical service bulletin service procedure states to do so, and only while using a battery maintainer or smart charger set to reflash mode, or a similar setting.  Battery voltage should not exceed 16V during a reprograming operation.

ITB13-044J

Service Bulletin/Repair Instructions

EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB17-042E

Service Bulletin/Repair Instructions

DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB03-051P

Service Bulletin/Repair Instructions

HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB17-033C

Service Bulletin/Repair Instructions

CLEANING FRONT OR REAR COMBINATION LAMP ASSEMBLIES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB03-074P

Service Bulletin/Repair Instructions

HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB20-006B

Service Bulletin/Repair Instructions

WINDSHIELD WIPER BLADE PERFORMANCE/DIAGNOSIS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB21-023

Service Bulletin/Repair Instructions

TRANSFER ASSEMBLY SEAL REPLACEMENT FOR AWD FRONT DRIVE SHAFT REMOVAL SERVICE INFORMATION When removing the front passenger (RH) side drive shaft on an applied vehicle for any reason, transfer assembly drive shaft oil seal and dust cover seal replacement is required. Refer to the SERVICE PROCEDURE in this bulletin.

ITB13-008B

Service Bulletin/Repair Instructions

CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB15-026D

Service Bulletin/Repair Instructions

SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB16-012D

Service Bulletin/Repair Instructions

INTELLIGENT KEY BUTTONS INOPERATIVE BUT REQUEST SWITCHES WORK This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB17-055B

Service Bulletin/Repair Instructions

INFINITI; INTELLIGENT KEY IDENTIFICATION AND REGISTRATION TIPS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

ITB17-001B

Service Bulletin/Repair Instructions

FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB21-007

Service Bulletin/Repair Instructions

MIL ON WITH DTC P062F AND/OR P0603 STORED IF YOU CONFIRM The MIL is ON and DTC P062F (EEPROM) and/or P0603 (ECM BACK UP/CIRCUIT) is stored, And The customer stated the vehicle was recently started after sitting for an extended period of time (i.e., the battery voltage was low while attempting to start the engine). ACTION 1. Test the vehicle’s 12 volt battery using the Midtronics DSS-5000. Recharge or replace the battery if necessary. 2. Erase all DTCs.

ITB21-005

Service Bulletin/Repair Instructions

2020 QX60; MIL ON WITH DTC P0037 STORED IF YOU CONFIRM The MIL is ON and DTC P0037 (HO2S2 HEATER) is stored in the ECM. ACTION 1. Confirm the current ECM part number. 2. Reprogram the ECM, if applicable.

ITB16-006A

Service Bulletin/Repair Instructions

INFINITI; FRONT SONAR PARKING SENSOR SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB12-011P

Service Bulletin/Repair Instructions

TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB19-024A

Service Bulletin/Repair Instructions

DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB17-042D

Service Bulletin/Repair Instructions

INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB15-010e

Service Bulletin/Repair Instructions

INFINITI; PROCEDURE TO CLEAN CVT TRANSMISSION FLUID COOLERS This bulletin is no longer active. Please discard previous versions of ITB15-010. Refer to the ESM for the fluid cooler cleaning procedure.

ITB19-002c

Service Bulletin/Repair Instructions

2018-2020 INFINITI; DISPLAY CONTROL UNIT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB19-013b

Service Bulletin/Repair Instructions

AEB WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB20-023a

Service Bulletin/Repair Instructions

LANE CAMERA AIMING VEHICLE REFERENCE VALUES NOT IN ESM This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB12-076d

Service Bulletin/Repair Instructions

POWER BACK DOOR CALIBRATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

ITB20-006a

Service Bulletin/Repair Instructions

WINDSHIELD WIPER BLADE PERFORMANCE/DIAGNOSIS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB19-013a

Service Bulletin/Repair Instructions

AEB WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB20-023

Service Bulletin/Repair Instructions

LANE CAMERA AIMING VEHICLE REFERENCE VALUES NOT IN ESM SERVICE INFORMATION If the lane camera requires aiming, the values in Table A on page 4 must be used.  For all other models, consult the Electronic Service Manual (ESM). The following CONSULT-III plus (C-III plus) figures and steps are only provided to indicate where the VEHICLE REFERENCE VALUE from Table A is to be entered. The entire camera aiming procedure must be followed to complete the aiming procedure.  Refer to the Electronic ESM section: CRUISE CONTROL & DRIVER ASSISTANCE > DRIVER ASSISTANCE SYSTEM > DRIVER ASSISTANCE SYSTEM > BASIC INSPECTION > LANE CAMERA UNIT > CAMERA AIMING ADJUSTMENT. 1. Turn the ignition ON. 2. From the C-III plus home screen, select Diagnosis (One System).

ITB17-042c

Service Bulletin/Repair Instructions

INFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.

ITB20-018

Service Bulletin/Repair Instructions

POWER BACK DOOR WILL NOT OPERATE WITH REQUEST SWITCHES IF YOU CONFIRM On vehicles equipped with a Kick Motion Activated Liftgate, the back door (liftgate) will not open or close when requested to do so using the:  Intelligent Key  Back door request switch, located on the back door  Automatic back door switch, located on the instrument lower panel LH And DTC B2409 is either current or has been stored in the past. ACTION Replace the automatic back door control module.  Refer to the Electronic Service Manual (ESM) section: BODY EXTERIOR, DOORS, ROOF & VEHICLE SECURITY > DOOR & LOCK > WITH INTELLIGENT KEY SYSTEM > REMOVAL AND INSTALLATION > AUTOMATIC BACK DOOR CONTROL MODULE.

ITB17-001a

Service Bulletin/Repair Instructions

FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB20-010

Service Bulletin/Repair Instructions

2017-2020 QX60; MIL ON WITH DTC P0101 STORED IF YOU CONFIRM The MIL is ON and DTC P0101 (MAF SEN/CIRCUIT-B1) is stored in the ECM. ACTION 1. Confirm the current ECM part number. 2. Reprogram the ECM, if applicable.

ITB18-026c

Service Bulletin/Repair Instructions

CVT FLUID LEVEL QUICK CHECK GAUGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

ITB19-002b

Service Bulletin/Repair Instructions

2018-2020 INFINITI; DISPLAY CONTROL UNIT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB19-036

Service Bulletin/Repair Instructions

2019-2020 QX60; PUSH BUTTON IGNITION AND DOOR REQUEST SWITCHES INOPERATIVE IF YOU CONFIRM All of the conditions listed below are occurring on an Applied Vehicle with the Intelligent Key within range.  - The doors will not lock/unlock when the request switch on an exterior door handle is pressed.  - The doors will lock/unlock when the respective buttons are pressed on the Intelligent Key.  - The engine will not start when the ignition switch is pressed while depressing the brake.  - The engine will start when pressing the Remote Engine Start (RES) button on the Intelligent Key.  - The engine will start when pressing the ignition switch while holding the Intelligent Key in front of it. ACTION Replace the BCM.  - Refer to the Electronic Service Manual (ESM) for the procedure to replace the BCM: ELECTRICAL & POWER CONTROL > BODY CONTROL SYSTEM > BCM > REMOVAL AND INSTALLATION > BCM (BODY CONTROL MODULE)

ITB15-010d

Service Bulletin/Repair Instructions

INFINITI; PROCEDURE TO CLEAN CVT TRANSMISSION FLUID COOLERS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB12-011o

Service Bulletin/Repair Instructions

TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

ITB19-024

Service Bulletin/Repair Instructions

DTC B00A0-00 STORED IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point reset cannot be performed And The following screen will display: ACTION 1. Check the Occupant Classification System (OCS) control unit using the ODS Analysis tool software.  Refer to SERVICE PROCEDURE on the next page. HINT: “OCS” may also be referred to as “ODS”. 2. Perform “75-zero RESET”.

ITB14-011d

Service Bulletin/Repair Instructions

REMOTE ENGINE START NOT WORKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.