Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
IK0800560
This document will guide the user through the changes of the dielectric grease/coatings used in certain areas on all International vehicles built after 1/8/2018. International's Electrical Engineering Team made this change to improve the longevity of the OEM coatings and to improve applications at the factory.
IK2600255
This document provides guidance for assessing the feasibility of implementing a customer-requested change to an engine or vehicle parameter/feature. Customer requested changes will be approved in accordance with the requirements specified in 40 CFR Part 1037 to ensure continued compliance with greenhouse gas (GHG) regulations.
IK2600090
New CARB Idle Reduction Change Request
IK4300035
This tool is designed to compare Diamond Logic feature data across multiple vehicle configuration files. It allows users to quickly load files either manually or directly from the Diamond Logic Builder Vehicles folder using VIN-based selection. As files are added or removed, the comparison runs automatically with no manual action required. The program presents results in an interactive table that shows feature codes, descriptions, access levels, and whether each feature is present in each selected file. Built-in search, filtering, and sorting make it easy to locate specific features or focus only on differences between files. Column visibility can be customized to show or hide descriptions and access information as needed. Users can remove files individually or clear all files at once, with results updating instantly. The tool also includes reporting and export options that reflect exactly what is visible on screen, allowing results to be printed, copied, saved as text, or exported to CSV for use in Excel or other spreadsheet tools. Overall, the program streamlines the process of comparing vehicle feature configurations, helping users quickly identify differences, validate setups, and document results without manual comparison or external tools.
IK2600047
Engine replacements for all International engines will need to follow this procedure.
IK1600272
This document will guide the user through a step-by-step procedure for detecting water leaks in vehicle cabs and windshields using an ultrasonic sound detector.
IK0600030
This document will guide the user through understanding Prop Shaft Codes and understanding the variations of prop codes. (Metric Prop codes start with the number a 4 and Non metric Prop codes start with a 2.)
IK1201499
This document will guide the user through providing the necessary documentation to tech support for a 6.6 engine replacement.
IK1201009
In some geographic areas, ambient temperatures reaching below 15°F (-10 °C), including high levels of humidity, an operator may experience engine stalling, low performance, and or poor aftertreatment performance. This is caused by condensation accumulating and freezing within the Charge Air Cooler (CAC); affecting air flow into the engine. This article lists all the currently available winter front covers that can be installed on the front grille and bumper to reduce cold air flow to the engine compartment.
IK3400001
Title: Service Portal iKNow Feedback Case Types Applies To: All
IK1400005
Title: Driveline Information Center and Troubleshooting Procedures Applies To: All Vehicles
IK1900022
Title: A/C Refrigerant and Oil Capacities Applies To: All current models
IK0900157
Title: Fan belt replacement guidelines for frayed edges Applies To: All Models
IK1200716
Title: Engine Emission Label Replacement, Certificate of Conformance and Clean Idle Sticker Addition Procedure Applies To: All Navistar Powered Trucks Requesting Engine Emission Label Replacement, Certificate of Conformance and/or Clean Idle Sticker, Clean Truck Check
IK2600244
Title: International® CV™ Parameter Reconfiguration Programming Process
IK0500054
Title: Steering Gear Seal Repair Guidelines Applies To: Steering gears
IK2600069
Title: How to Request a Horsepower Quote Applies To: All International and Cummins Electronic engines
IK0300071
Title: Non-IROS and CV Rear Air Suspension Ride Height Specifications and Adjustment Procedures Applies To: All Vehicles, CV, CV iros, CV ride height,
IK0300078
This document reminds technicians of the critical relationship between the truck's suspension and the driveline operating angles. The information applies to diesel, gas, and electric vehicles.
24514
EMISSIONS RECALL On Board Diagnostic MIL faults in certain International® CV™ Series trucks built 1/11/2018 thru 3/15/2024 with model year 2019 thru 2023 International® 6.6L engines
IK1400023
This article addresses chassis lean conditions on all chassis. This does not include any diagnostics for body leans such as a cab lean. Keep in mind that a chassis lean may cause or accentuate a cab lean. Filling out the printable form and using the notes in blue will help you to determine the source of the lean and identify the action and parts required to correct the lean.
IK0200013
Suggested alignment target values when performing a vehicle axle alignment.
IK0800407
Starter Diagnostics and warranty claim procedure; all engines EXCLUDING Cummins ISB engine with Allison transmission or PSI engine.
IK0800592
CV Engine ECM losing Programmed Values
IK0800351
J1939 Data Link Source Address Information
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Diagnosis of chassis wander complaints.
IK0400040
General Wheel Speed Sensor Troubleshooting
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J1939 Data Link Troubleshooting
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CV Manual Regen Message Displayed on Driver's Information Center for Emergency Vehicles
23104
CV ECM / PTOM Software Update
IK0800554
Telematics installation guidelines - Only units with 500K data link
IK1300190
CV Series Trucks Operating with PTO and PTO Stops Working while PTO is Engaged
22517
In extreme cold ambient conditions, the Diesel Exhaust Fluid (DEF) tank may become frozen and result in engine derate until the DEF tank is thawed. Emissions may increase when dosing is suspended while the DEF is frozen.
IK1201472
Pico Scope CCOS (Crankcase Separator Test)
IK0800605
PicoScope Test 5V & 12V Intermittent Open and Short circuit diagnostics
IK0800607
PicoScope Test - Battery Loss of Charge - Parasitic Draw Test
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PicoScope Test for Datalink (CAN) Health Shorts & opens
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PicoScope Test Resistance and Ohmmeter
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PicoScope Test One Channel RCT
IK1600131
Cab water leak trouble shooting tips
IK0500063
CV 4X4 undesirable turning radius. only 4X4models with feature codes 05PSS (Bosch S2 8014 Plus steering gear) and 01ANB (Axle configuration) built before 03/21/2022.
21903
The engine mounted heater return tube may crack resulting in a small coolant leak.
IK0700117
CV Cold weather operation - P208A, P105A DTCs with frozen DEF tank
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.