Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
IK2600052
This article describes how to fix a speedometer that does not read accurately. An inaccurate speedometer can be caused by changing the tire size, changing rear axle ratio (RAR), or by parameters being inadvertently changed during a programming event. Use the formulas and calculator below to correct the pulses per mile (PPM).
IK2600285
This document enables technicians to: 1. Accurately identify second generation MaxxForce medium duty engine control systems. 2. Understand the programming intricacies related to these systems. 3. Autonomously execute programming tasks without needing technical support.
IK2600090
New CARB Idle Reduction Change Request
IK4300035
This tool is designed to compare Diamond Logic feature data across multiple vehicle configuration files. It allows users to quickly load files either manually or directly from the Diamond Logic Builder Vehicles folder using VIN-based selection. As files are added or removed, the comparison runs automatically with no manual action required. The program presents results in an interactive table that shows feature codes, descriptions, access levels, and whether each feature is present in each selected file. Built-in search, filtering, and sorting make it easy to locate specific features or focus only on differences between files. Column visibility can be customized to show or hide descriptions and access information as needed. Users can remove files individually or clear all files at once, with results updating instantly. The tool also includes reporting and export options that reflect exactly what is visible on screen, allowing results to be printed, copied, saved as text, or exported to CSV for use in Excel or other spreadsheet tools. Overall, the program streamlines the process of comparing vehicle feature configurations, helping users quickly identify differences, validate setups, and document results without manual comparison or external tools.
IK2600255
This document provides guidance for assessing the feasibility of implementing a customer-requested change to an engine or vehicle parameter/feature. Customer requested changes will be approved in accordance with the requirements specified in 40 CFR Part 1037 to ensure continued compliance with greenhouse gas (GHG) regulations.
IK2600047
Engine replacements for all International engines will need to follow this procedure.
IK1600272
This document will guide the user through a step-by-step procedure for detecting water leaks in vehicle cabs and windshields using an ultrasonic sound detector.
IK2600279
This document provides: Steps to take when switch pack programming fails, or when switch pack disappears after body control module update Sample scenarios Additional information to assist readers in understanding DLB switch pack programming
IK0600030
This document will guide the user through understanding Prop Shaft Codes and understanding the variations of prop codes. (Metric Prop codes start with the number a 4 and Non metric Prop codes start with a 2.)
IK1201009
In some geographic areas, ambient temperatures reaching below 15°F (-10 °C), including high levels of humidity, an operator may experience engine stalling, low performance, and or poor aftertreatment performance. This is caused by condensation accumulating and freezing within the Charge Air Cooler (CAC); affecting air flow into the engine. This article lists all the currently available winter front covers that can be installed on the front grille and bumper to reduce cold air flow to the engine compartment.
IK3400001
Title: Service Portal iKNow Feedback Case Types Applies To: All
IK1400005
Title: Driveline Information Center and Troubleshooting Procedures Applies To: All Vehicles
IK1900022
Title: A/C Refrigerant and Oil Capacities Applies To: All current models
IK0900157
Title: Fan belt replacement guidelines for frayed edges Applies To: All Models
IK1200716
Title: Engine Emission Label Replacement, Certificate of Conformance and Clean Idle Sticker Addition Procedure Applies To: All Navistar Powered Trucks Requesting Engine Emission Label Replacement, Certificate of Conformance and/or Clean Idle Sticker, Clean Truck Check
IK0500054
Title: Steering Gear Seal Repair Guidelines Applies To: Steering gears
IK2600069
Title: How to Request a Horsepower Quote Applies To: All International and Cummins Electronic engines
IK0300078
This document reminds technicians of the critical relationship between the truck's suspension and the driveline operating angles. The information applies to diesel, gas, and electric vehicles.
IK1400023
This article addresses chassis lean conditions on all chassis. This does not include any diagnostics for body leans such as a cab lean. Keep in mind that a chassis lean may cause or accentuate a cab lean. Filling out the printable form and using the notes in blue will help you to determine the source of the lean and identify the action and parts required to correct the lean.
IK0400037
This document is to guide users to eliminate brake pedal rattle noise.
IK08000403
This document details the procedure that must be followed to ensure proper alternator troubleshooting.
IK0200013
Suggested alignment target values when performing a vehicle axle alignment.
IK0800407
Starter Diagnostics and warranty claim procedure; all engines EXCLUDING Cummins ISB engine with Allison transmission or PSI engine.
IK0800351
J1939 Data Link Source Address Information
IK0300010
Diagnosis of chassis wander complaints.
IK0400040
General Wheel Speed Sensor Troubleshooting
IKo800080
J1939 Data Link Troubleshooting
IK1201472
Pico Scope CCOS (Crankcase Separator Test)
IK0800605
PicoScope Test 5V & 12V Intermittent Open and Short circuit diagnostics
IK0800607
PicoScope Test - Battery Loss of Charge - Parasitic Draw Test
IK0800609
PicoScope Test for Datalink (CAN) Health Shorts & opens
IK0800610
PicoScope Test Resistance and Ohmmeter
IK1201469
PicoScope Test One Channel RCT
IK1600145
Front cab mount bushings/insulators MV, HV, DuraStar, and WorkStar vehicles used in severe vocations
IK1600131
Cab water leak troubleshooting tips; HX with steel cab only
IK1201241
ECM Calibration for DPF Replacement; Applies to MaxxForce Engines
IK0400046
WABCO Full Power Brake Diagnostic Code (DTC) Index
IK0800074
Dual Drive Cab Throttle Position Harness for APS/IVS throttle pedals; only models with both left hand and right hand drive.
IK0800080
J1939 Data Link Troubleshooting
IK1000003
Power Steering Diagnostics Flow / Pressure Specifications For Power Steering Gears and Power Steering Pumps
IK1300086
Bendix Stability control - customer satisfaction performance improvement; Specific Emergency / Tanker applications only.
IK0400028
How to program parameters after changing WABCO FPB ECU (Parking brake shows N/A)
IK1201299
Engine Oil Capacities. All International electronic engines 1994 to present and Cummins ISB, ISM, or ISX engines
IK0700112
Aftertreatment Clamp Corrosion; Single Can Aftertreatment Systems
IK0100051
Frame Rail Straightness Inspection Procedure
IK1600233
Cab Lean Concern
IK0800504
Repair Procedures for Vehicles Struck by Lightning
IK0800284
Ambient Air Temperature (AAT) Sensor Faults/Location/Diagnostics
IK1600258
Cleaning and Disinfecting Trucks and Buses
IK0400159
Bendix EC80 Blank Module Replacement Program; This document will guide the user through selecting the correct ABS module when it has been determined a replacement is needed. Only Models with EC-80 ABS Controller
IK0400019
Air Powered (SAAR) Park Brake Troubleshooting (Service "P" Light Coming on). Only models with hydraulic brakes
K1200716
Engine Emission Label Replacement, Certificate of Conformance and Clean Idle Sticker Addition Procedure
IK1600207
Wind noise at upper side of cab door
IK0800059
Brake Lights Staying On
IK0800017
Programing New Key Fobs
IK0800114
Vehicle Speed ( VSS ) Output for Bodybuilders
IK0800130
Air Pressure Gauges and A/C Pressure Transducer Troubleshooting
IK0400077
FLR-10 Bendix Wingman Misalignment Issues; only models with Feature Code 08TKY Wingman FLR-10 Radars
4328530R1
Tool Instruction - BCM Programming Harness
IK0800475
Radio Diagnostics and Information
Rec17V-792_2017-
The fire extinguishers may become clogged or require excessive force to activate. In certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. Only equipped with Kidde model FC5 and FC10 fire extinguishers identified by International part numbers 1696423C2 and 1696423C3 and installed post production at Navistar?s Truck Sales Processing Center (TSPC).
IK0400056
Brake Light Operation on HPV with Full Power Brakes; only models equipped with Meritor WABCO Full Power Hydraulic Brakes
IK4300001
Updating OnCommand Link with Accelerator
IK1200921
ISX, N13, and N9 / N10 Aftertreatment Private Data Link Troubleshooting
IK2700100
OnCommand EZ-Tech
IK2500511
Using Supplier Software to Check DTCs
IK0800341
Trailer Auxiliary Switch Lamp Burning Out; Only Vehicles Equipped with Feature Code 0008TTH or 0008THG
IK0400154
Hydraulic Brake System Park Brake Inspection and Adjustment Procedures; only models with Hydraulic Brake system equipped with 04GBJ Park Brake
IK0700097
NEW Ultrasonic DEF Tank Sending Unit; only models with SCR Aftertreatment system.
IK0700096
Urea Quality Sensor (UQS) Supplemental Diagnostic and Service Information; only models with SCR Aftertreatment system and N9, N10, N13, A26 or Cummins ISB, ISL, ISX engines built from January 2016
IK0800546
HVAC fault 2609-19 with 4th Gen BCM; Only models equipped with 4th generation BCM
IK2900030
Dealer EZ-Tech and Diagnostic Software Support Resource Center
IK1201363
CPA Injector Misfire Detection; Only models with 2004 thru 2017 International engines.
IK1201360
Cylinder Performance Analyzer (CPA) Resource Center; Only models with 2004 thru 2017 International engines.
IK2700090
OnCommand EZ-Tech Download Center
IK1201359
Breather Filter and Crankcase Tube Freezing Issue in Below Freezing Temperatures; only models with Cummins ISB 6.7 and QSB 6.7
IK0500038
Steering Shake, Shimmy, Shudder, or Steering Vibration; only with 14k front weight rated axles and below
IK0500058
Steering Fluids
IK0400147
Wabco Hydraulic Power Brake cap/grounds diagnostics and repair procedure
IK1201248
Cooling System Flush Procedure
IK0800522
Repair Information for Damaged Headlight Connector
IK0800374
To Get A Helios Capture; All 1939 and 1708 multiplexed trucks only
IK1600222
POWER WINDOW BINDING
IK1200029
RADIATOR INTERNAL RESTRICTION AND FLUSH PROCEDURE
IK1900223
Air Conditioning Electrical Diagnostics
IK1900228
2010 and Newer Vehicle Air Conditioning Diagnostics (Start Here)
IK0800441
Adding an Electronic Trailer Brake Controller
IK1201259
MaxxForce 7 Fuel Dilution Diagnostics
IK-1201314
PERFORMING RELATIVE COMPRESSION TEST AND MISFIRE TEST WITH CPA TOOL
IK-1500051
IK1500051 - DAVCO FUEL PRO 382 TECHNICAL MANUAL, INSTALLATION, DIAGNOSTICS, AND SERVICE
IK-1201326
IK1201326 - SERVICE PARTS DAMAGED NEW TURBOCHARGER OIL SUPPLY TUBE
IK0800503
ISB Starting System Diagnostics
IK0800414
Windows Stop Randomly or are Inoperative, Power Door Locks are inoperative
IK1200069
Engine Won?t Shut Off with the Key 5 amp Fuse Blowing
121602
Change in Seat Belt Manufacturer - Inspection and Replacements
IK1600023
Mirror Repair Procedures and Replacement Parts Availability
IK1600218
Seat occupant sensor; Emergency applications only
IK1900158
Dash Cluster Lamp Operation, Functions and Regeneration Instructions, With International engines
IK1900212
Front Blower Motor Runs Breifly At Initial Power Up
REC15509
A jump start or electrical load dump event could result in an overvoltage condition of the cab Linear Power Module (LPM). The overvoltage condition could eventually cause overheating of the LPM circuit board.
IK1300141
Vehicles with Thandle Shifters; 6th Gear Disable Information and Diagnostics
IK0400125
Rear S Cam Tube / Bracket part update
REC15513
This Emissions Recall applies to bus and truck models that were built with 2010, 2011, and 2012 MaxxForce® DT, 9 and 10 engines.
REC15514
The engine intake grid heater power feed cable may have been improperly routed resulting in contact with a sharp metal edge on the cab which could lead to possible chafing of the wire insulation and cause an intermittent electrical short.
IK0800296
HVAC faults 520211 and 520465
IK0700032
DPF Snap Accel Test - Quick Test to All vehicles with DPFs
IK-0800414
INTERNATIONAL: INFORMATION REGARDING ISSUE WITH POWER WINDOWS FAILING TO OPERATE PROPERLY OR POWER DOORS FAILING TO LOCK OR WHEN WINDOW STOPS, BUTTON PRESSED AND WINDOW RESUMES OPERATION. MODELS TERRASTAR, DURASTAR, WORKSTAR, TRANSSTAR, PROSTAR AND LONESTAR. NO MODEL YEARS LISTED. *PE UPDATED 12/16/13. *PE UPDATED 12/18/13. *PE UPDATED 9/14/15 *CN
IK1900225
Air Conditioning Mechanical Pressures Diagnostics
IK0300061
8,000 LBS Front Suspension Lean Correction
IK1500005
Dual Fuel Tank Transfer Pump System With Two Wire Pump Troubleshooting; equipped with feature 595192 built after 08/19/2002
IK1500035
Dual Fuel Tank Transfer Pump Troubleshooting on Post-2007 NGV and ProStar
IK0800092
The First Check to make when Troubleshooting any Body Controller or ESC Issue
IK0800336
Horn Sounds On Its Own While Vehicle Parked - OR - Horn Inoperative
REC15503
Emergency vehicle calibration will reduce the engine exhaust soot levels that enter the aftertreatment system and prevent the possibility of engine derate or eventual shutdown due to lack of performing exhaust system regeneration as a result of extensive idling typical of emergency vehicles.
15503
TSB CONTAINS AN OWNER'S NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. A POTENTIAL ENGINE DERATE OR SHUTDOWN HAS BEEN DETERMINED IN CERTAIN DURASTAR AND WORKSTAR MODELS *CN
IK1300085
Wabco FPB/Quadraulic Brake Uneven Wear
IK0400143
Chassis with Quadraulic Brakes; Quadraulic Brake Pads
IK1300149
ALLISON TRANSMISSION RATTLE WITH PTO
IK0800485
Cluster Software Update Instructions
IK1900226
Air Conditioning Control Head Diagnostics
IK0900104A
CHARGE AIR COOLER (CAC) LEAK TEST (AIR DECAY TEST)
IK-0800348
CHANGING TRUCK OR TRAILER LIGHTING, BETWEEN COMBINED OR SEPARATE, STOP AND TURN LIGHTS. NAVISTAR. *KB UPDATED 1/27/15. *PE
IK0800348
COMBINED OR SEPARATE, TURN AND STOP LIGHTS
IK1600202
COWL TRAY SEAL; ONLY BUILT PRIOR TO 11/11/2013
IK0800139
REMOTE ENGINE SPEED CONTROL MODULE (RESCM) TROUBLESHOOTING
IK0800185
Wipers and Aftertreatment Lights Inop on Post 2007 Trucks with Body Controller
IK0500008
Lubrication to the Intermediate Steering Column Upper U-Joint
AFC14902
A new calibration has been made available for emergency vehicles that prevents the possibility of engine derate or eventual shutdown due to the potential need for aftertreatment regeneration during emergency service.
IK1300016
New Synthetic Oil for Eaton and Spicer Transmissions; only with Eaton or Spicer transmissions
IK1300022
Allison Transmission with Auto Neutral Feature Won?t Shift Back into Gear When the Parking Brake is Released; only with Allison MD Transmission and Auto Neutral Feature 13AAZ and 13WUA
IK1300055
Transmission Upshifting too Fast; Only with Allison Gen 4 LCT (1000 and 2000 series) Transmission
IK1300014
Allison Transmission Not Pre-selecting with Engine/Exhaust Brake; Only with Allison Transmission
IK1300018
Transmission Jumping Out of Gear; manual transmission only
IK1300029
Roll Pins Backing Out of Bell Crank; Only with manual transmission
IK1300038
Transmission Control Module Relocation; only with Allison WT Gen 3 Transmission
IK0800478
Headlight Condensation or Frost; excludes sealed beam headlights such as on WorkStar, Paystar and 9900i)
REC14507
Service replacement engines installed in the vehicles involved in this campaign were released from the engine assembly plants with an incorrect Engine Emission Control Information Sticker.
IK1600069
Cab Air Suspension Ride Height Measurement and Adjustment
IK0400058
General Air Brake Plumming Schematic
IK1300070
Transfer case troubleshooting; Only vehicles equipped with Transfer case
REC14505
Emergency vehicle applications that originally left the assembly plant with Engine Warning Protection Shutdown (EWPS) disabled may have inadvertently had the EWPS enabled, when programmed in the field for other programming changes.
IK0800014
City Horn Blows When Driver Shuts off Truck and Walks Away; only equipped with with ESC or Body Controller
IK0800056
Retrieving Fault Codes Through the Cluster Doesn?t Work
IK0800196
Asterisk in Lower Right Quadrant of Dash Display
IK1200271
Remote Throttle Control Options for Vehicles with ESC?s or Body Controllers and International Engines
IK0800352
Body Controller/ESC Software Updates
IK0800066
Water In Fuel (WIF) Message Blinking in Dash Message Center at Key On; only models with International Engines
IK0800169
How to Change From a 5 Wire Fuel Transfer Pump to a 2 Wire Fuel Transfer Pump
IK-0700041
NAVISTAR TRUCK: WHEN BELLOWS ARE BENT OUT OF FORM CAN CAUSE DAMAGE TO EXHAUST BELLOWS. PREMATURE CRACKING CAN APPEAR IN BELLOWS CORE DUE TO STRESS ON PORTION OF PIPES. *PE UPDATED 02/07/2013 *JS
IK0700041
Exhaust Bellows Damage; only models equipped with bellows exhaust pipe.
IK0900007
Ethylene Glycol Coolant Color Change to be Phased-In Approximately April 1, 2004
IK0800468
Dash Cluster Stuck in one mode
REC13516
Engine ECM recalibration prevent possible Diesel Particulate Filter (DPF) overload resulting in frequent exhaust system regeneration events.
SP-13516
NAVISTAR: VOLUNTARY EMISSION RECALL INVOLVES RECALIBRATION OF ECM SOFTWARE TO PREVENT POSSIBILITY OF DOWNTIME DUE TO FREQUENCY OF AFTERTREATMENT REGENERATION LIGHTS INDICATING DIESEL PARTICULATE FILTER (DPF) OVERLOAD. MODELS 2010-2013 DURASTAR, WORKSTAR, AND AMBASSADOR, DIPLOMAT, KNIGHT RVS. *PE
IK1600149
One piece sunshade mounting bracket becomes loose or comes off the cab; Only models built in Garland or Springfield between June 2010 and February 2012. This does not affect Escobedo built vehicles.
IK0400114
Wabco Toolbox Error Message When Downloading Wabco File; only models equipped with WABCO Full Power Brakes.
IK1200416
Dual Throttle Pedal Harness Troubleshooting; only Models with Dual Throttle Harness and Switch Installed
IK0800037
Location of 1000 OHM Resistor In the HVAC Wiring
TSI-131219
Fuel Cooler Valve (FCV) Screen Removal to Reduce High Fuel Temperature; only Vehicles Built Prior to 01 September 2011 with EPA 2010 MaxxForce 7 engines
IK0400057
2007 and Newer Brake Light Operation; only equipped with Air Brakes
IK0800043
How to Add Lift Gate Battery Protection; only models equipped with Electronic System Controller (ESC) or Body Controller (BC).
IK0800119
Suspension Dump; only models with programming feature 595ACA (Suspension Dump).
IK0800047
Remote Power Module (RPM) Troubleshooting
IK0200011
Meritor Front Brake Return Spring Install
IK0400014
Converting 4000 4 X 2 HPV Models with Hydraulic ABS Brakes to 4 X 4 Configuration may Increase Stopping Distance and is Not Approved by International Truck and Engine Corporation and Merritor Wabco
IK0400020
Proper Brake Bleeding Procedure For Vehicles With Wabco Full Power Brakes; only models with Wabco Full Power Hydraulic Brakes
IK0500007
Adjustment Procedure for Tilt Only Steering Column; only models with Feature code 0005708
IK1900088
Wiper Troubleshooting
IK1600071
Hood Adjustment
AFC-13915
NAVISTAR: SOME VEHICLES MAY HAVE LOOSE OR BROKEN BOLTS ON THE AC COMPRESSOR SUPPORT. MODELS INCLUDE CE C BUS, DURASTAR, HC C BUS, AND TERRASTAR BUILT FROM JULY 12, 2007 TO MAY 29, 2013. AE S BUS, BE S BUS, AND CE S BUS BUILT FROM JUNE 12,2007 TO MAY 30,2013. *JS
IK1900203
Troubleshooting & Resetting HVAC Doors; only 2010 and later vehicles with feature code 0016WCT.
AFC12941
Engine Warning Light with fault codes or engine misfire due to open injector circuits caused by spread terminals on the Under Valve Cover (UVC) Injector Harness.
IK1200636
EPA 2010 MaxxForce 7 Engine Calibration Releases
IK0100016
Complaint of a new chassis with a frame bow; only chassis equipped with "dogbone" style crossmembers
IK1600174
Updating Body Controller Software
IK0800411
Body Controller Resource Center
IK0800412
Headlight Operation and Troubleshooting; only Post 2007 Vehicles Built with a Body Controller
AFC-12949
NAVISTAR: THE RECALIBRATION OF ENGINE ELECTRONIC CONTROL MODULE (ECM) IS REQUIRED TO BE UPDATED, WITH LATEST SOFTWARE, TO PREVENT POSSIBLE DOWNTIME OF TRUCKS, DUE TO DIESEL PARTICULATE FILTER (DPF) OVERLOAD. MODELS 2011-2012 WORKSTAR, DURASTAR, CE C BUS, CE S BUS, HC C BUS, RE C BUS, RE S BUS, 1300 FBC. *PE
IK0800410
FM/AM Radio with No Sound
REC12528
The front passenger seat may not conform to Federal Motor Vehicle safety Standard No. 207; only vehicles intended for emergency use and equipped with feature code 16JAJ (SCBA 7 degree passenger seats) .
IK-1600166
INTERNATIONAL: INFORMATIONAL PROCEDURES FOR REPAIRING CONNECTIONS FOR GROMMET PASS THROUGH DUE TO WATER LEAKAGE. MODELS TERRASTAR, DURASTAR, WORKSTAR, TRANSTAR, PROSTAR, LONESTAR. NO MODEL YEARS LISTED. *PE
IK1600166
Water leaks through Cab Cowl pass-through connections
IK0800366
Power Windows randomly stop
IK1200634
Aftertreatment Resource Center; All models equipped with EPA 2007 and newer engines
IK0800406
Ambulance No Crank/No Start; only ambulance models equipped with Secure-Idle option
REC12524
The piston in the spring brake chamber may in certain cases, cause internal air leakage in the chamber.
IK-0500045
INTERNATIONAL (NAVISTAR): INFORMATION IS BEING PROVIDED REGARDING THE INSPECTION AND REMOVAL OF STEERING WHEEL AND THREE WELDS BETWEEN ARMATURE AND STEERING WHEEL. MODELS PROSTAR, LONESTAR, TRANSTAR, WORKSTAR, DURASTAR. NO MODEL YEARS LISTED. *PE
AFC-12913
NAVISTAR: CLICK DOCUMENT SEARCH BUTTON FOR OWNER LETTER. ON CERTAIN MODELS, INFORMATION IS PROVIDED REGARDING UPDATE OF ELECTRONIC CONTROL MODULE (ECM) RECALIBRATION. *PE
IK-0800229
NAVISTAR: ON CERTAIN TRUCKS, THE DOOR AND WINDOW LOCKS FAILS TO OPERATE PROPERLY. *PE UPDATED 5/9/12 *JS
TSI-12-16-01
NAVISTAR: SEAT BELT COMPONENTS CURRENTLY INSTALLED IN SOME BUSES AND TRUCKS WILL BE REPLACED BY NEW SUPPLIER TO PREVENT MIXING OF ANY COMPONENTS FROM PREVIOUS SUPPLIER. *PE
SB-IK-0800293-2
NAVISTAR: TROUBLESHOOTING FOR INTERMITTENT OR NO FRONT BLOWER OPERATION. *RM
MIN-11129
NAVISTAR: ENGINES MAY HAVE BEEN BUILT WITH A TWISTED FUEL LINE WHICH COULD RESULT IN PREMATURE WEAR-OUT OF THE LINE.*RM
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.