Vehicle report

2017 INTERNATIONAL DURASTAR

Service bulletins

128 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

IK1900198

Service Bulletin/Repair Instructions

This article only applies to Models w/ 0016UZL Built Between 06/23/2014 – 05/11/2020 OR Models w/ 0016UZL w/ Safety Recall 14516 Completed Reference the appropriate Technician Manual for models outside of this population. Safety Recall 14516 has been issued for units built before June 23, 2014. For LT and 2018+ LoneStar: If there is a complaint of the bunk blower turning off after an auto start event, the BCM needs to be updated to Data Version 323 or higher. • The bunk blower turning off was only present in BCM Data Version 309 to Data Version 322 To properly diagnose the system, you must ensure the recall has been performed. Only the "Cold Loop" sealed refrigerant core PN # 2614669C1 is to be replaced when the refrigerant circuit fails. DO NOT REPLACE THE COMPLETE UNIT IF THE A/C IS NOT FUNCTIONING. Complete unit is not Warrantable Refer to the BASIC TROUBLESHOOTING below before replacing any components. This will help you identify which component is at fault or any electrical issues. Refer to PARTS INFORMATION to properly identify the parts that may require replacement The A/C portion of the system is listed below in the parts section. The 16UZL No-Idle HVAC system is designed to disengage when the engine is started, and can be turned on with the key in any position. This battery-powered no-idle HVAC system provides heating and cooling of the sleeper area without use of the vehicle engine. The system is comprised of the no-idle HVAC components located in the sleeper HVAC module, a separate fuel-operated coolant heater mounted under the sleeper, and four additional batteries housed in a second battery box. The no-idle HVAC system shares the air handling assembly and several major components with the truck's standard HVAC system. Most importantly, the shared evaporator core contains refrigerant circuits for both the no idle system and the truck's standard A/C system. With this configuration, some procedures required to service the no idle A/C system will require opening the refrigerant circuit of the truck's standard A/C system. Trucks equipped with the 16UZL No-Idle HVAC system have two separate HVAC systems (Standard Truck A/C and the MaxxPower unit); it is important to identify each clearly, so you are troubleshooting the correct system. Per the Operator's Manual page 10: Run the heater at least once a month during the year (for a minimum of 15 minutes).

IK2600090

Other

New CARB Idle Reduction Change Request

IK4300035

Service Bulletin/Repair Instructions

This tool is designed to compare Diamond Logic feature data across multiple vehicle configuration files. It allows users to quickly load files either manually or directly from the Diamond Logic Builder Vehicles folder using VIN-based selection. As files are added or removed, the comparison runs automatically with no manual action required. The program presents results in an interactive table that shows feature codes, descriptions, access levels, and whether each feature is present in each selected file. Built-in search, filtering, and sorting make it easy to locate specific features or focus only on differences between files. Column visibility can be customized to show or hide descriptions and access information as needed. Users can remove files individually or clear all files at once, with results updating instantly. The tool also includes reporting and export options that reflect exactly what is visible on screen, allowing results to be printed, copied, saved as text, or exported to CSV for use in Excel or other spreadsheet tools. Overall, the program streamlines the process of comparing vehicle feature configurations, helping users quickly identify differences, validate setups, and document results without manual comparison or external tools.

IK2600255

Other

This document provides guidance for assessing the feasibility of implementing a customer-requested change to an engine or vehicle parameter/feature. Customer requested changes will be approved in accordance with the requirements specified in 40 CFR Part 1037 to ensure continued compliance with greenhouse gas (GHG) regulations.

IK2600047

Service Bulletin/Repair Instructions

Engine replacements for all International engines will need to follow this procedure.

IK1600272

Service Bulletin/Repair Instructions

This document will guide the user through a step-by-step procedure for detecting water leaks in vehicle cabs and windshields using an ultrasonic sound detector.

IK2600279

Service Bulletin/Repair Instructions

This document provides: Steps to take when switch pack programming fails, or when switch pack disappears after body control module update Sample scenarios Additional information to assist readers in understanding DLB switch pack programming

IK0600030

Service Bulletin/Repair Instructions

This document will guide the user through understanding Prop Shaft Codes and understanding the variations of prop codes. (Metric Prop codes start with the number a 4 and Non metric Prop codes start with a 2.)

IK1201009

Service Bulletin/Repair Instructions

In some geographic areas, ambient temperatures reaching below 15°F (-10 °C), including high levels of humidity, an operator may experience engine stalling, low performance, and or poor aftertreatment performance. This is caused by condensation accumulating and freezing within the Charge Air Cooler (CAC); affecting air flow into the engine. This article lists all the currently available winter front covers that can be installed on the front grille and bumper to reduce cold air flow to the engine compartment.

IK3400001

Service Bulletin/Repair Instructions

Title: Service Portal iKNow Feedback Case Types Applies To: All

IK1400005

Service Bulletin/Repair Instructions

Title: Driveline Information Center and Troubleshooting Procedures Applies To: All Vehicles

IK1900022

Service Bulletin/Repair Instructions

Title: A/C Refrigerant and Oil Capacities Applies To: All current models

IK0900157

Service Bulletin/Repair Instructions

Title: Fan belt replacement guidelines for frayed edges Applies To: All Models

IK1200716

Service Bulletin/Repair Instructions

Title: Engine Emission Label Replacement, Certificate of Conformance and Clean Idle Sticker Addition Procedure Applies To: All Navistar Powered Trucks Requesting Engine Emission Label Replacement, Certificate of Conformance and/or Clean Idle Sticker, Clean Truck Check

IK0500054

Service Bulletin/Repair Instructions

Title: Steering Gear Seal Repair Guidelines Applies To: Steering gears

IK2600069

Service Bulletin/Repair Instructions

Title: How to Request a Horsepower Quote Applies To: All International and Cummins Electronic engines

IK0300078

Service Bulletin/Repair Instructions

This document reminds technicians of the critical relationship between the truck's suspension and the driveline operating angles. The information applies to diesel, gas, and electric vehicles.

IK1400023

Service Bulletin/Repair Instructions

This article addresses chassis lean conditions on all chassis. This does not include any diagnostics for body leans such as a cab lean. Keep in mind that a chassis lean may cause or accentuate a cab lean. Filling out the printable form and using the notes in blue will help you to determine the source of the lean and identify the action and parts required to correct the lean.

IK0400037

Service Bulletin/Repair Instructions

This document is to guide users to eliminate brake pedal rattle noise.

IK08000403

Service Bulletin/Repair Instructions

This document details the procedure that must be followed to ensure proper alternator troubleshooting.

IK0200013

Service Bulletin/Repair Instructions

Suggested alignment target values when performing a vehicle axle alignment.

IK0800407

Service Bulletin/Repair Instructions

Starter Diagnostics and warranty claim procedure; all engines EXCLUDING Cummins ISB engine with Allison transmission or PSI engine.

IK0800503

Service Bulletin/Repair Instructions

Cummins ISB Starting system diagnostics.

IK0800351

Service Bulletin/Repair Instructions

J1939 Data Link Source Address Information

IK0300010

Service Bulletin/Repair Instructions

Diagnosis of chassis wander complaints.

IK0400040

Service Bulletin/Repair Instructions

General Wheel Speed Sensor Troubleshooting

IK1201457

Service Bulletin/Repair Instructions

Cummins B6.7 Grid Heater Relay

IKo800080

Service Bulletin/Repair Instructions

J1939 Data Link Troubleshooting

IK0700120

Service Bulletin/Repair Instructions

QLS Emergency Calibration Revert Process

22502

Service Bulletin/Repair Instructions

Per agreement with EPA and CARB, Cummins, Inc. provided an emergency calibration for Cummins ISB, B6.7, ISL9, L9, and X15 engines when a DEF Quality Sensor (DQS) was not available. This action addressed the Diesel Exhaust Fluid (DEF) Quality Sensor failures in the field and the unavailability of parts due to the worldwide chip shortage. This recall is step two of this program designed to revert all affected vehicles back to the certified calibration and to provide them with the latest improved DQS and Coolant Control Valve (CCV) designs. Additionally, the emergency calibration and the restoration to the certified calibration with the latest improved DQS and Coolant Control Valve (CCV) designs have no effect on vehicle Emissions.

IK1200101

Service Bulletin/Repair Instructions

Cummins Programming guide and fault codes285 & 265; only vehicles built with Cummins B6.7, X15, or L9 engines

IK0800554

Service Bulletin/Repair Instructions

Telematics installation guidelines - Only units with 500K data link

IK0700115

Service Bulletin/Repair Instructions

QLS Emergency ECM Calibration; only models equipped with Cummins B6.7, X15, L9, or International A26 engines

IK1201472

Service Bulletin/Repair Instructions

Pico Scope CCOS (Crankcase Separator Test)

IK0800605

Service Bulletin/Repair Instructions

PicoScope Test 5V & 12V Intermittent Open and Short circuit diagnostics

IK0800607

Service Bulletin/Repair Instructions

PicoScope Test - Battery Loss of Charge - Parasitic Draw Test

IK0800609

Service Bulletin/Repair Instructions

PicoScope Test for Datalink (CAN) Health Shorts & opens

IK0800610

Service Bulletin/Repair Instructions

PicoScope Test Resistance and Ohmmeter

IK1201469

Service Bulletin/Repair Instructions

PicoScope Test One Channel RCT

IK1600145

Service Bulletin/Repair Instructions

Front cab mount bushings/insulators MV, HV, DuraStar, and WorkStar vehicles used in severe vocations

IK1600131

Service Bulletin/Repair Instructions

Cab water leak troubleshooting tips; HX with steel cab only

IK0400046

Service Bulletin/Repair Instructions

WABCO Full Power Brake Diagnostic Code (DTC) Index

IK0800074

Service Bulletin/Repair Instructions

Dual Drive Cab Throttle Position Harness for APS/IVS throttle pedals; only models with both left hand and right hand drive.

IK0800080

Service Bulletin/Repair Instructions

J1939 Data Link Troubleshooting

IK1000003

Service Bulletin/Repair Instructions

Power Steering Diagnostics Flow / Pressure Specifications For Power Steering Gears and Power Steering Pumps

IK1300086

Service Bulletin/Repair Instructions

Bendix Stability control - customer satisfaction performance improvement; Specific Emergency / Tanker applications only.

IK2600251

Service Bulletin/Repair Instructions

How to obtain As built parameter list

IK0400028

Service Bulletin/Repair Instructions

How to program parameters after changing WABCO FPB ECU (Parking brake shows N/A)

IK2600254

Service Bulletin/Repair Instructions

New or replacement body control Module (BC,BCM) not detected; Gen 4 BCM

IK1201299

Service Bulletin/Repair Instructions

Engine Oil Capacities. All International electronic engines 1994 to present and Cummins ISB, ISM, or ISX engines

IK0700112

Service Bulletin/Repair Instructions

Aftertreatment Clamp Corrosion; Single Can Aftertreatment Systems

IK1900259

Service Bulletin/Repair Instructions

Day cab roof air deflector causing loud vibration noise at highway speed

IK0100051

Service Bulletin/Repair Instructions

Frame Rail Straightness Inspection Procedure

20510

Service Bulletin/Repair Instructions

On certain trucks equipped with an automatic transmission, if the automatic transmission is still in drive or reverse position and the stationary PTO switch is engaged, the engine RPM will ramp up and may overcome parking brake hold capability resulting in possible vehicle movement.

IK1500074

Service Bulletin/Repair Instructions

Fuel Filters, Winter Additives, and Blending Fuels for Cummins® Engines

IK1600233

Service Bulletin/Repair Instructions

Cab Lean Concern

IK0800504

Service Bulletin/Repair Instructions

Repair Procedures for Vehicles Struck by Lightning

IK0800284

Service Bulletin/Repair Instructions

Ambient Air Temperature (AAT) Sensor Faults/Location/Diagnostics

IK0800475

Service Bulletin/Repair Instructions

Radio Diagnostics and Information

IK1600258

Service Bulletin/Repair Instructions

Cleaning and Disinfecting Trucks and Buses

IK1300185

Service Bulletin/Repair Instructions

Reduced ISB Engine Exhaust Brake Efficiency; Only vehicles with Allison 1000/2000 series transmissions

IK0400159

Service Bulletin/Repair Instructions

Bendix EC80 Blank Module Replacement Program; This document will guide the user through selecting the correct ABS module when it has been determined a replacement is needed. Only Models with EC-80 ABS Controller

IK1900257

Service Bulletin/Repair Instructions

Day Cab Roof Air Deflector Vibrates against Cab Roof; only models with P/N 4067947C92 Roof Air Deflector

IK1201398

Service Bulletin/Repair Instructions

ISB 6.7 Frequent Regeneration

IK1600207

Service Bulletin/Repair Instructions

Wind noise at upper side of cab door due to door out of alignment

IK0700097

Service Bulletin/Repair Instructions

NEW Ultrasonic DEF Head Unit; All SCR vehicles

IK1201389

Service Bulletin/Repair Instructions

Cummins ISB Fan Drive Belt Chirp; Cummins ISB and Cummins B6.7

IK0400019

Service Bulletin/Repair Instructions

Air Powered (SAAR) Park Brake Troubleshooting (Service "P" Light Coming on). Only models with hydraulic brakes

IK0700079

Service Bulletin/Repair Instructions

SCR Vehicles Setting DEF Quality Faults due to Crossed DEF Tank Coolant Lines or Inverted DEFTHV

IK0800484

Service Bulletin/Repair Instructions

Voltage gauge drops on cold engine start-up; Only models built with Cummins ISB, B6.7, ISL, or L9 engines

K1200716

Service Bulletin/Repair Instructions

Engine Emission Label Replacement, Certificate of Conformance and Clean Idle Sticker Addition Procedure

IK0400063

Service Bulletin/Repair Instructions

Brake pedal not returning and sticking slightly in the applied position

IK0800059

Service Bulletin/Repair Instructions

Brake Lights Staying On

IK0800017

Service Bulletin/Repair Instructions

Programing New Key Fobs

IK0800578

Service Bulletin/Repair Instructions

Body Builder Accessories Backfeeding Ignition Voltage

IK0800114

Service Bulletin/Repair Instructions

Vehicle Speed ( VSS ) Output for Bodybuilders

IK0800130

Service Bulletin/Repair Instructions

Air Pressure Gauges and A/C Pressure Transducer Troubleshooting

IK0400077

Service Bulletin/Repair Instructions

FLR-10 Bendix Wingman Misalignment Issues; only models with Feature Code 08TKY Wingman FLR-10 Radars

IK0800564

Service Bulletin/Repair Instructions

Child Checkmate is not functioning correctly; Only buses with features 47EXC, 47EXD, 47EXE built from 4/18/16 to 5/15/17

IK0800445

Service Bulletin/Repair Instructions

Body Controller Updates for 500k Baud data link

IK0800522

Service Bulletin/Repair Instructions

Repair Information for Damaged Headlight Connector

4328530R1

Service Bulletin/Repair Instructions

Tool Instruction - BCM Programming Harness

IK0400158

Service Bulletin/Repair Instructions

Wabco OnGuard Software Update; Only 500k baud rate Units with Wabco OnGuard with Cummins Engines built before 9-24-2018.

IK1500093

Service Bulletin/Repair Instructions

Cummins L9 EPA 17 Supplemental Fuel System Diagnostics - Racor Chassis Mounted Fuel Filter / Cummins fault 559

IK0800565

Service Bulletin/Repair Instructions

Rework Instructions for Feature Code 0012VYL Accessory Wiring for Road Speed (salt spreader); only models built with Cummins ISL engine and feature 0012VYL built between 04/05/2017 and 06/16/2017

IK0900122

Service Bulletin/Repair Instructions

Loose or Missing Charge Air Cooler Clamps and Possible DPF Plugging; only models Equipped with Cummins B6.7 engine

Rec17V-792_2017-

Service Bulletin/Repair Instructions

The fire extinguishers may become clogged or require excessive force to activate. In certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. Only equipped with Kidde model FC5 and FC10 fire extinguishers identified by International part numbers 1696423C2 and 1696423C3 and installed post production at Navistar?s Truck Sales Processing Center (TSPC).

IK4300001

Service Bulletin/Repair Instructions

Updating OnCommand Link with Accelerator

IK1201362

Service Bulletin/Repair Instructions

ISB CAC Port Plug; onle vehicles with Cummins ISB engine

IK1200921

Service Bulletin/Repair Instructions

ISX, N13, and N9 / N10 Aftertreatment Private Data Link Troubleshooting

IK1900254

Service Bulletin/Repair Instructions

Air Compressor Intake Hose Rubbing Zip Tie; only models with Cummins ISB engine

IK2700100

Service Bulletin/Repair Instructions

OnCommand EZ-Tech

IK2500511

Service Bulletin/Repair Instructions

Using Supplier Software to Check DTCs

IK0800517

Service Bulletin/Repair Instructions

Cummins Engine Remote Engine Speed Control; only with feature code12XAT or 12XBM

IK0800341

Service Bulletin/Repair Instructions

Trailer Auxiliary Switch Lamp Burning Out; Only Vehicles Equipped with Feature Code 0008TTH or 0008THG

IK0400154

Service Bulletin/Repair Instructions

Hydraulic Brake System Park Brake Inspection and Adjustment Procedures; only models with Hydraulic Brake system equipped with 04GBJ Park Brake

IK0400152

Service Bulletin/Repair Instructions

Windshield Replacement on trucks equipped with Lane Departure Cameras; Only models with one of the following feature codes 008TTG, 0008TPU, 0008TTT, 0008TTU

IK0700096

Service Bulletin/Repair Instructions

Urea Quality Sensor (UQS) Supplemental Diagnostic and Service Information; only models with SCR Aftertreatment system and N9, N10, N13, A26 or Cummins ISB, ISL, ISX engines built from January 2016

IK0800546

Service Bulletin/Repair Instructions

HVAC fault 2609-19 with 4th Gen BCM; Only models equipped with 4th generation BCM

IK2900030

Service Bulletin/Repair Instructions

Dealer EZ-Tech and Diagnostic Software Support Resource Center

IK1201363

Service Bulletin/Repair Instructions

CPA Injector Misfire Detection; Only models with 2004 thru 2017 International engines.

IK1201360

Service Bulletin/Repair Instructions

Cylinder Performance Analyzer (CPA) Resource Center; Only models with 2004 thru 2017 International engines.

IK2700090

Service Bulletin/Repair Instructions

OnCommand EZ-Tech Download Center

AFC16906

Service Bulletin/Repair Instructions

The Wingman Fusion camera software has an issue in determining the regional settings. This can cause fault codes, warning lights and disabling certain functions of the Wingman Fusion system. Wingman radar-only collision mitigation remains intact.

IK1201359

Service Bulletin/Repair Instructions

Breather Filter and Crankcase Tube Freezing Issue in Below Freezing Temperatures; only models with Cummins ISB 6.7 and QSB 6.7

IK0500038

Service Bulletin/Repair Instructions

Steering Shake, Shimmy, Shudder, or Steering Vibration; only with 14k front weight rated axles and below

MIN16138

Service Bulletin/Repair Instructions

The fan hub mounting bracket may be loose due to the mounting bolts being too long; only with Cummins ISL engines.

IK0500058

Service Bulletin/Repair Instructions

Steering Fluids

MIN16135

Service Bulletin/Repair Instructions

Certain DuraStar models may have been built with an incorrect clutch rod; only with Cummins ISL engine and manual transmission.

IK0400147

Service Bulletin/Repair Instructions

Wabco Hydraulic Power Brake cap/grounds diagnostics and repair procedure

IK1201248

Service Bulletin/Repair Instructions

Cooling System Flush Procedure

MIN16125

Service Bulletin/Repair Instructions

Certain models may have been built without the necessary ground circuit for the emergency pump relay resulting in the pump to run at all times when the ignition is in the run position.

IK1600222

Service Bulletin/Repair Instructions

POWER WINDOW BINDING

AFC16902

Service Bulletin/Repair Instructions

THE BODY CONTROLLER MAY NOT BE PROGRAMMED WITH THE NECESSARY PROGRAMMING FOR THE SNOW PLOW DAY TIME RUNNING LIGHTS (DRLS) TO OPERATE WHEN SWITCHING FROM THE HOOD LIGHTS TO THE SNOW PLOW LIGHTS.

IK1200029

Service Bulletin/Repair Instructions

RADIATOR INTERNAL RESTRICTION AND FLUSH PROCEDURE

IK0400056

Service Bulletin/Repair Instructions

BRAKE LIGHT OPERATION; ONLY EQUIPPED WITH FULL POWER BRAKE SYSTEM

MIN16114

Service Bulletin/Repair Instructions

Certain vehicles may have been built without the vent hose on 5 and 15 gallon Diesel Exhaust Fluid (DEF) tanks.

IK1900223

Service Bulletin/Repair Instructions

Air Conditioning Electrical Diagnostics

MIN16108

Service Bulletin/Repair Instructions

Certain vehicles may have been built without an air line causing the fan drive to run continuously

MIN16118

Service Bulletin/Repair Instructions

vehicles may have additional air brake fittings installed that are not required.

REC16504

Service Bulletin/Repair Instructions

The connecting clip that connects the hand operated parking brake actuator cable to the intermediate parking brake cable may fail and result in unintended release of the parking brake.

IK-0500057

Service Bulletin/Repair Instructions

ALL HEAVY PLATFORM POWER STEERING FLUID PRODUCTION CHANGE

IK-0500056

Service Bulletin/Repair Instructions

NEW STEERING SHAFT HEX BOLT

MIN16102

Service Bulletin/Repair Instructions

Certain 500K Baud compliant Body Control Module replacement

MIN16104

Service Bulletin/Repair Instructions

Certain vehicles with Exempt Emissions Label.

IK1900228

Service Bulletin/Repair Instructions

2010 AND NEWER VEHICLE AIR CONDITIONING DIAGNOSTICS (START HERE)

IK1600023

Service Bulletin/Repair Instructions

MIRROR REPAIR PROCEDURES AND REPLACEMENT PARTS AVAILABILITY

IK0800463

Service Bulletin/Repair Instructions

HIGH OR SPIKING VOLTAGE ONLY WITH LEECE-NEVILLE ALTERNATOR USING REMOTE VOLTAGE SENSE

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.