IK2300024
Service Bulletin/Repair Instructions
IC Bus® Electric CE Series and International® eMV™ Series VCU calibration release information
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
IK2300024
IC Bus® Electric CE Series and International® eMV™ Series VCU calibration release information
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This document will guide the user through information required to know before servicing air conditioning systems on an electric vehicle
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Certain International® trucks and IC BusTM CE Series buses may have out of date BCM programing that may cause erroneous fault codes after a vehicle sits for 2 or 3 days.
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New CARB Idle Reduction Change Request
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This tool is designed to compare Diamond Logic feature data across multiple vehicle configuration files. It allows users to quickly load files either manually or directly from the Diamond Logic Builder Vehicles folder using VIN-based selection. As files are added or removed, the comparison runs automatically with no manual action required. The program presents results in an interactive table that shows feature codes, descriptions, access levels, and whether each feature is present in each selected file. Built-in search, filtering, and sorting make it easy to locate specific features or focus only on differences between files. Column visibility can be customized to show or hide descriptions and access information as needed. Users can remove files individually or clear all files at once, with results updating instantly. The tool also includes reporting and export options that reflect exactly what is visible on screen, allowing results to be printed, copied, saved as text, or exported to CSV for use in Excel or other spreadsheet tools. Overall, the program streamlines the process of comparing vehicle feature configurations, helping users quickly identify differences, validate setups, and document results without manual comparison or external tools.
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This document provides guidance for assessing the feasibility of implementing a customer-requested change to an engine or vehicle parameter/feature. Customer requested changes will be approved in accordance with the requirements specified in 40 CFR Part 1037 to ensure continued compliance with greenhouse gas (GHG) regulations.
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This document will walk the user through correcting the battery State of Charge (SOC) calibration. It has been found on some electric vehicles that the SOC calibration can become incorrect over time. Often times this is from the vehicle sitting a long period without use or charging the batteries. This will result in the SOC value on the cluster becoming inaccurate compared to the SOC value in the battery packs. This may also result in a low value for the vehicle range estimate on the EGC.
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Engine replacements for all International engines will need to follow this procedure.
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This document will guide the user through a step-by-step procedure for detecting water leaks in vehicle cabs and windshields using an ultrasonic sound detector.
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This document provides: Steps to take when switch pack programming fails, or when switch pack disappears after body control module update Sample scenarios Additional information to assist readers in understanding DLB switch pack programming
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This document will guide the user through understanding Prop Shaft Codes and understanding the variations of prop codes. (Metric Prop codes start with the number a 4 and Non metric Prop codes start with a 2.)
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This document will guide the user through determining why the vehicle is not able to enable the high voltage system or enter Drive Ready mode.
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This document will guide the user through the TPIM HV ( High Voltage ) DC Cable installation with proper shielding position.
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In some geographic areas, ambient temperatures reaching below 15°F (-10 °C), including high levels of humidity, an operator may experience engine stalling, low performance, and or poor aftertreatment performance. This is caused by condensation accumulating and freezing within the Charge Air Cooler (CAC); affecting air flow into the engine. This article lists all the currently available winter front covers that can be installed on the front grille and bumper to reduce cold air flow to the engine compartment.
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This document will guide the user through the Hill Hold Assist VIN list to replace the Bendix blank ECUs.
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Title: Service Portal iKNow Feedback Case Types Applies To: All
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Air Conditioning Human Machine Interface (HMI) Panel and Electronic Control Unit (ECU) Software Update
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Title: Driveline Information Center and Troubleshooting Procedures Applies To: All Vehicles
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itle: Cummins B6.7 & L9 EPA 2017, 2021 and 2024 Supplemental Fuel System Diagnostics - Racor and Davco Chassis Mounted Fuel Filter Applies To: Cummins L9
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MODELS INVOLVED: International® MV™ Series trucks
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Title: A/C Refrigerant and Oil Capacities Applies To: All current models
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Title: Fan belt replacement guidelines for frayed edges Applies To: All Models
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Title: Engine Emission Label Replacement, Certificate of Conformance and Clean Idle Sticker Addition Procedure Applies To: All Navistar Powered Trucks Requesting Engine Emission Label Replacement, Certificate of Conformance and/or Clean Idle Sticker, Clean Truck Check
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Title: Steering Gear Seal Repair Guidelines Applies To: Steering gears
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Title: How to Request a Horsepower Quote Applies To: All International and Cummins Electronic engines
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This document reminds technicians of the critical relationship between the truck's suspension and the driveline operating angles. The information applies to diesel, gas, and electric vehicles.
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Title: 6090/6091 Connector Damage Applies To: IC Bus® Electric CE Series, International® eMV™ Series
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This document will guide the user through updating the Battery Management System (BMS) calibration.
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This article addresses chassis lean conditions on all chassis. This does not include any diagnostics for body leans such as a cab lean. Keep in mind that a chassis lean may cause or accentuate a cab lean. Filling out the printable form and using the notes in blue will help you to determine the source of the lean and identify the action and parts required to correct the lean.
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Vehicle experiencing coolant pump fault code (spn 523580 fmi 31) with no vehicle symptoms or concerns.
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Printed Circuit Board (PCB) for the 2-1 Inverter causing a false overvoltage condition when heat is applied.
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Guide users through proper operation of the air dryer for electric eCE & eMV
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J1939 Data Link Source Address Information
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Cabin Heat Coolant Over Boil with fault SPN 5574 FMI 7
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EV High Voltage HVAC Diagnostic Looper Plugs
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Diagnosis of chassis wander complaints.
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General Wheel Speed Sensor Troubleshooting
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Certain International eMV Series trucks and IC Bus Electric CE Series school buses may have been built without charge port warning label, high-voltage warning label, and 12 volt disconnect warning label.
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J1939 Data Link Troubleshooting
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SDS EV Battery Health Session
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SDS EV Signal Monitor CAN logging session instructions
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SDS EV OCI charging session instructions
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Power Electronics and Cabin Heat Cooling system Fitting Leaks
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N2 telematics module not communicating with OCC systems. Only models built with feature codes 10ADT, 10AEY, 10AEU, 10AEZ, 10AGB, or 10AGC built from 04/04/2019 through 11/01/2022.
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These certain vehicles may have an outdated On-Board Charging Interface (OCI) module, Supervisory Control Unit (SCU) module and Vehicle Control Unit (VCU) module calibration that could result in several vehicle performance concerns.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.