Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
IK1900198
Service Bulletin/Repair Instructions
This article only applies to Models w/ 0016UZL Built Between 06/23/2014 – 05/11/2020 OR Models w/ 0016UZL w/ Safety Recall 14516 Completed Reference the appropriate Technician Manual for models outside of this population. Safety Recall 14516 has been issued for units built before June 23, 2014. For LT and 2018+ LoneStar: If there is a complaint of the bunk blower turning off after an auto start event, the BCM needs to be updated to Data Version 323 or higher. • The bunk blower turning off was only present in BCM Data Version 309 to Data Version 322 To properly diagnose the system, you must ensure the recall has been performed. Only the "Cold Loop" sealed refrigerant core PN # 2614669C1 is to be replaced when the refrigerant circuit fails. DO NOT REPLACE THE COMPLETE UNIT IF THE A/C IS NOT FUNCTIONING. Complete unit is not Warrantable Refer to the BASIC TROUBLESHOOTING below before replacing any components. This will help you identify which component is at fault or any electrical issues. Refer to PARTS INFORMATION to properly identify the parts that may require replacement The A/C portion of the system is listed below in the parts section. The 16UZL No-Idle HVAC system is designed to disengage when the engine is started, and can be turned on with the key in any position. This battery-powered no-idle HVAC system provides heating and cooling of the sleeper area without use of the vehicle engine. The system is comprised of the no-idle HVAC components located in the sleeper HVAC module, a separate fuel-operated coolant heater mounted under the sleeper, and four additional batteries housed in a second battery box. The no-idle HVAC system shares the air handling assembly and several major components with the truck's standard HVAC system. Most importantly, the shared evaporator core contains refrigerant circuits for both the no idle system and the truck's standard A/C system. With this configuration, some procedures required to service the no idle A/C system will require opening the refrigerant circuit of the truck's standard A/C system. Trucks equipped with the 16UZL No-Idle HVAC system have two separate HVAC systems (Standard Truck A/C and the MaxxPower unit); it is important to identify each clearly, so you are troubleshooting the correct system. Per the Operator's Manual page 10: Run the heater at least once a month during the year (for a minimum of 15 minutes).
IK2600090
Other
New CARB Idle Reduction Change Request
IK4300035
Service Bulletin/Repair Instructions
This tool is designed to compare Diamond Logic feature data across multiple vehicle configuration files. It allows users to quickly load files either manually or directly from the Diamond Logic Builder Vehicles folder using VIN-based selection. As files are added or removed, the comparison runs automatically with no manual action required. The program presents results in an interactive table that shows feature codes, descriptions, access levels, and whether each feature is present in each selected file. Built-in search, filtering, and sorting make it easy to locate specific features or focus only on differences between files. Column visibility can be customized to show or hide descriptions and access information as needed. Users can remove files individually or clear all files at once, with results updating instantly. The tool also includes reporting and export options that reflect exactly what is visible on screen, allowing results to be printed, copied, saved as text, or exported to CSV for use in Excel or other spreadsheet tools. Overall, the program streamlines the process of comparing vehicle feature configurations, helping users quickly identify differences, validate setups, and document results without manual comparison or external tools.
IK2600255
Other
This document provides guidance for assessing the feasibility of implementing a customer-requested change to an engine or vehicle parameter/feature. Customer requested changes will be approved in accordance with the requirements specified in 40 CFR Part 1037 to ensure continued compliance with greenhouse gas (GHG) regulations.
IK2600047
Service Bulletin/Repair Instructions
Engine replacements for all International engines will need to follow this procedure.
IK1600272
Service Bulletin/Repair Instructions
This document will guide the user through a step-by-step procedure for detecting water leaks in vehicle cabs and windshields using an ultrasonic sound detector.
IK0600030
Service Bulletin/Repair Instructions
This document will guide the user through understanding Prop Shaft Codes and understanding the variations of prop codes. (Metric Prop codes start with the number a 4 and Non metric Prop codes start with a 2.)
IK1201009
Service Bulletin/Repair Instructions
In some geographic areas, ambient temperatures reaching below 15°F (-10 °C), including high levels of humidity, an operator may experience engine stalling, low performance, and or poor aftertreatment performance. This is caused by condensation accumulating and freezing within the Charge Air Cooler (CAC); affecting air flow into the engine. This article lists all the currently available winter front covers that can be installed on the front grille and bumper to reduce cold air flow to the engine compartment.
IK3400001
Service Bulletin/Repair Instructions
Title: Service Portal iKNow Feedback Case Types Applies To: All
IK1400005
Service Bulletin/Repair Instructions
Title: Driveline Information Center and Troubleshooting Procedures Applies To: All Vehicles
IK1900022
Service Bulletin/Repair Instructions
Title: A/C Refrigerant and Oil Capacities Applies To: All current models
IK0900157
Service Bulletin/Repair Instructions
Title: Fan belt replacement guidelines for frayed edges Applies To: All Models
IK0500054
Service Bulletin/Repair Instructions
Title: Steering Gear Seal Repair Guidelines Applies To: Steering gears
IK2600069
Service Bulletin/Repair Instructions
Title: How to Request a Horsepower Quote Applies To: All International and Cummins Electronic engines
IK1400023
Service Bulletin/Repair Instructions
This article addresses chassis lean conditions on all chassis. This does not include any diagnostics for body leans such as a cab lean. Keep in mind that a chassis lean may cause or accentuate a cab lean. Filling out the printable form and using the notes in blue will help you to determine the source of the lean and identify the action and parts required to correct the lean.
IK0700115
Service Bulletin/Repair Instructions
QLS Emergency ECM Calibration; only models equipped with Cummins B6.7, X15, L9, or International A26 engines
IK1000003
Service Bulletin/Repair Instructions
Power Steering Diagnostics Flow / Pressure Specifications For Power Steering Gears and Power Steering Pumps
IK2600251
Service Bulletin/Repair Instructions
How to obtain As built parameter list
IK1201299
Service Bulletin/Repair Instructions
Engine Oil Capacities. All International electronic engines 1994 to present and Cummins ISB, ISM, or ISX engines
IK0400040
Service Bulletin/Repair Instructions
General wheel speed sensor troubleshooting
IK0700112
Service Bulletin/Repair Instructions
Aftertreatment Clamp Corrosion; Single Can Aftertreatment Systems
IK1500074
Service Bulletin/Repair Instructions
Fuel Filters, Winter Additives, and Blending Fuels for Cummins® Engines
IK0800504
Service Bulletin/Repair Instructions
Repair Procedures for Vehicles Struck by Lightning
IK2200149
Service Bulletin/Repair Instructions
This article is for adding additional protection to the driver's area of the bus to help mitigate the transmission of germs.
IK0800475
Service Bulletin/Repair Instructions
Radio Diagnostics and Information
IK1600258
Service Bulletin/Repair Instructions
Cleaning and Disinfecting Trucks and Buses
IK0800080
Service Bulletin/Repair Instructions
J1939 Data Link Troubleshooting
IK0700097
Service Bulletin/Repair Instructions
NEW Ultrasonic DEF Head Unit; All SCR vehicles
IK0700079
Service Bulletin/Repair Instructions
SCR Vehicles Setting DEF Quality Faults due to Crossed DEF Tank Coolant Lines or Inverted DEFTHV
IK0800484
Service Bulletin/Repair Instructions
Voltage gauge drops on cold engine start-up; Only models built with Cummins ISB, B6.7, ISL, or L9 engines
K1200716
Service Bulletin/Repair Instructions
Engine Emission Label Replacement, Certificate of Conformance and Clean Idle Sticker Addition Procedure
IK0800503
Service Bulletin/Repair Instructions
ISB Starting System Diagnostics; Only models built with cummins ISB engines
IK0400077
Service Bulletin/Repair Instructions
FLR-10 Bendix Wingman Misalignment Issues; only models with Feature Code 08TKY Wingman FLR-10 Radars
IK0800564
Service Bulletin/Repair Instructions
Child Checkmate is not functioning correctly; Only buses with features 47EXC, 47EXD, 47EXE built from 4/18/16 to 5/15/17
4328530R1
Service Bulletin/Repair Instructions
Tool Instruction - BCM Programming Harness
IK1200716
Service Bulletin/Repair Instructions
Engine Emission Label Replacement, Certificate of Conformance and Clean Idle Sticker Addition Procedure; only Navistar Powered Trucks
IK4300001
Service Bulletin/Repair Instructions
Updating OnCommand Link with Accelerator
IK1200921
Service Bulletin/Repair Instructions
ISX, N13, and N9 / N10 Aftertreatment Private Data Link Troubleshooting
IK2700100
Service Bulletin/Repair Instructions
OnCommand EZ-Tech
IK2500511
Service Bulletin/Repair Instructions
Using Supplier Software to Check DTCs
REC17507
Service Bulletin/Repair Instructions
The castellated nut and cotter pin that fastens the tie rod end to the steering knuckle may have not been tightened to their specified assembly torque and over time may loosen resulting in looseness in steering; Commercial Vehicles only.
IK0700096
Service Bulletin/Repair Instructions
Urea Quality Sensor (UQS) Supplemental Diagnostic and Service Information; only models with SCR Aftertreatment system and N9, N10, N13, A26 or Cummins ISB, ISL, ISX engines built from January 2016
IK0800546
Service Bulletin/Repair Instructions
HVAC fault 2609-19 with 4th Gen BCM; Only models equipped with 4th generation BCM
IK0800445
Service Bulletin/Repair Instructions
Controller Updates for 500k Baud; only vehicles with 500k baud data link
IK0500038
Service Bulletin/Repair Instructions
Steering Shake, Shimmy, Shudder, or Steering Vibration; only with 14k front weight rated axles and below
IK0500058
Service Bulletin/Repair Instructions
Steering Fluids
IK0800351
Service Bulletin/Repair Instructions
J1939 Data Link Source Address Information
IK1201248
Service Bulletin/Repair Instructions
Cooling System Flush Procedure