Vehicle report

2023 INTERNATIONAL HV

Service bulletins

83 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

IK1201526

Service Bulletin/Repair Instructions

This document will guide the user through the parts and information related to A26B resonator removal and EGR cross-over tube installation.

IK1201518

Service Bulletin/Repair Instructions

Some low mileage S13 engines in HV and HX chassis may experience complaints of excess fan belt noise or chirping, and or belt edge fraying. This document will guide the user through troubleshooting and Installation of the required parts needed to correct the issue. NOTE: HX with engine serial number (ESN) 6008637 and BELOW will require the instalation of a new front engine lifting bracket and dual idler pulley bracket to correct these complaints. All other chassis will need to follow the diagnostic steps linked below to pinpoint the cause.

IK1201506

Service Bulletin/Repair Instructions

This document will guide the user through to inspect A26 turbochargers remanufactured by SRC between 05/01/2023 and 02/01/2025. SRC Turbochargers assembled with new compressor housings may have a defect that prevents the TCOT sensor (Part# 1845988C1, Sensor, Exhaust Gas Temp) from being installed correctly.

IK4300031

Service Bulletin/Repair Instructions

This document will provide information regarding certain approved S13 and T14 chemicals.

IK0800560

Service Bulletin/Repair Instructions

This document will guide the user through the changes of the dielectric grease/coatings used in certain areas on all International vehicles built after 1/8/2018. International's Electrical Engineering Team made this change to improve the longevity of the OEM coatings and to improve applications at the factory.

26101

Service Campaign

Certain International® trucks and IC BusTM CE Series buses may have out of date BCM programing that may cause erroneous fault codes after a vehicle sits for 2 or 3 days.

IK1201516

Service Bulletin/Repair Instructions

This document will guide the user through parts information and installation instructions for the IMP Isolation Kit.

IK1201514

Service Bulletin/Repair Instructions

This document provides instructions for sealing oil leakage past the flywheel bolt holes on S13 engines. Oil leaking from behind the crankshaft gear may exit through the flywheel bolt holes and is often misdiagnosed as a rear crankshaft seal leak. This condition is confirmed by oil-saturated flywheel bolts and visible oil pooling in the flywheel bolt holes behind the gear.

IK2600255

Service Bulletin/Repair Instructions

This document provides guidance for assessing the feasibility of implementing a customer-requested change to an engine or vehicle parameter/feature. Customer requested changes will be approved in accordance with the requirements specified in 40 CFR Part 1037 to ensure continued compliance with greenhouse gas (GHG) regulations.

IK3100005

Emissions

This article will provide the calibration revision history for S13 Integrated EPA 2024 Powertrains.

IK0800684

Service Bulletin/Repair Instructions

This document is to inform dealers, customers, and body builders/TEMs of a known BCM software issue with kernels 747 through 752. Units built after November of 2024 as well as older units that were updated with DLB between 11/5/2024 and 6/26/2025 with Remote Power Modules (RPM) modules, can experience loss of RPM functionality as well as other electrical system concerns. Kernel 753 was released to DLB on 6/26/2025 to address these concerns.

IK2600090

Other

New CARB Idle Reduction Change Request

IK4300035

Service Bulletin/Repair Instructions

This tool is designed to compare Diamond Logic feature data across multiple vehicle configuration files. It allows users to quickly load files either manually or directly from the Diamond Logic Builder Vehicles folder using VIN-based selection. As files are added or removed, the comparison runs automatically with no manual action required. The program presents results in an interactive table that shows feature codes, descriptions, access levels, and whether each feature is present in each selected file. Built-in search, filtering, and sorting make it easy to locate specific features or focus only on differences between files. Column visibility can be customized to show or hide descriptions and access information as needed. Users can remove files individually or clear all files at once, with results updating instantly. The tool also includes reporting and export options that reflect exactly what is visible on screen, allowing results to be printed, copied, saved as text, or exported to CSV for use in Excel or other spreadsheet tools. Overall, the program streamlines the process of comparing vehicle feature configurations, helping users quickly identify differences, validate setups, and document results without manual comparison or external tools.

IK2600047

Service Bulletin/Repair Instructions

Engine replacements for all International engines will need to follow this procedure.

IK1600272

Service Bulletin/Repair Instructions

This document will guide the user through a step-by-step procedure for detecting water leaks in vehicle cabs and windshields using an ultrasonic sound detector.

IK2600279

Service Bulletin/Repair Instructions

This document provides: Steps to take when switch pack programming fails, or when switch pack disappears after body control module update Sample scenarios Additional information to assist readers in understanding DLB switch pack programming

IK0600030

Service Bulletin/Repair Instructions

This document will guide the user through understanding Prop Shaft Codes and understanding the variations of prop codes. (Metric Prop codes start with the number a 4 and Non metric Prop codes start with a 2.)

IK0800689

Service Bulletin/Repair Instructions

In some instances, the driver's or passenger's door pod may become unresponsive, where it will not respond to any manual inputs from the driver or passenger. In some of these situations, it is possible for this symptom to be present without any fault codes becoming active. This article will guide the user through performing a hard reset of a door pod, which can restore the door pod to its operational condition, thereby avoiding the need for replacement. The steps in this article should be performed BEFORE diagnostics are completed for any active faults.

IK1201009

Service Bulletin/Repair Instructions

In some geographic areas, ambient temperatures reaching below 15°F (-10 °C), including high levels of humidity, an operator may experience engine stalling, low performance, and or poor aftertreatment performance. This is caused by condensation accumulating and freezing within the Charge Air Cooler (CAC); affecting air flow into the engine. This article lists all the currently available winter front covers that can be installed on the front grille and bumper to reduce cold air flow to the engine compartment.

IK0800688

Service Bulletin/Repair Instructions

This document is to notify the field of an issue with BCM that causes various electrical system concerns after the vehicle sits for 2-3 days. This can affect all LT, RH, MV, HV models, 2021MY and up HX, 2024MY and up CE Bus with BCM kernel version 752, 753, and 754. Vehicles built or updated with DLB between 6/1/25 and 11/4/25 are suspected of having these kernels installed on the BCM. The most common complaint is that the steering wheel switches do not function, which, depending on the vehicle model and options, can cause the bus door, pupil warning lights, radio controls, marker interrupt, and cruise control to stop working. Other complaints can include short circuit faults from multiple sensor circuits attached to the BCM setting at the same time, the vehicle will not go into gear, the headlights are stuck on, the brake lights are stuck on, or the parking brake alarm is sounding (horn chirping) with the parking brake set. As of 11/4/25, these symptoms can be resolved by updating the BCM to kernel 755 or later with DLB.

IK3400001

Service Bulletin/Repair Instructions

Title: Service Portal iKNow Feedback Case Types Applies To: All

IK1400005

Service Bulletin/Repair Instructions

Title: Driveline Information Center and Troubleshooting Procedures Applies To: All Vehicles

IK1900022

Service Bulletin/Repair Instructions

Title: A/C Refrigerant and Oil Capacities Applies To: All current models

IK0900157

Service Bulletin/Repair Instructions

Title: Fan belt replacement guidelines for frayed edges Applies To: All Models

IK1200716

Service Bulletin/Repair Instructions

Title: Engine Emission Label Replacement, Certificate of Conformance and Clean Idle Sticker Addition Procedure Applies To: All Navistar Powered Trucks Requesting Engine Emission Label Replacement, Certificate of Conformance and/or Clean Idle Sticker, Clean Truck Check

IK1201519

Service Bulletin/Repair Instructions

Title: Replacing the Crankshaft Gear on S13 Engines

IK0500054

Service Bulletin/Repair Instructions

Title: Steering Gear Seal Repair Guidelines Applies To: Steering gears

IK2600069

Service Bulletin/Repair Instructions

Title: How to Request a Horsepower Quote Applies To: All International and Cummins Electronic engines

IK1201511

Service Bulletin/Repair Instructions

Title: Supplemental A26 MAF Fault Diagnostics Applies To: All A26 Engines

IK0300078

Service Bulletin/Repair Instructions

This document reminds technicians of the critical relationship between the truck's suspension and the driveline operating angles. The information applies to diesel, gas, and electric vehicles.

IK0900156

Service Bulletin/Repair Instructions

Title: Connecting an Auxiliary APU to the S13 Coolant System

IK1600269

Service Bulletin/Repair Instructions

02/19/2025 - Added models including CE Bus with similar hood stop design 11/19/2024 - Updated service part numbers 06/11/2024 - Added rubber hose option as alternate repair 04/23/2024 - Added P/N for grease 03/29/2024 - Initial Article Release

IK1400023

Service Bulletin/Repair Instructions

This article addresses chassis lean conditions on all chassis. This does not include any diagnostics for body leans such as a cab lean. Keep in mind that a chassis lean may cause or accentuate a cab lean. Filling out the printable form and using the notes in blue will help you to determine the source of the lean and identify the action and parts required to correct the lean.

IK1600270

Service Bulletin/Repair Instructions

This document will guide the user through installing the upper mounting hardware in place of the missing C-Loop and/or look down mirrors.

iK1200101

Service Bulletin/Repair Instructions

The purpose of this document is to guide a user to resolve fault code 285 & 286 for Cummins engines.

Emission Recall 23519

Emissions

The Exhaust Gas Sensor In-Use Monitor Performance Ratio (IUMPR) may operate below the prescribed standard.

iK1500095

Service Bulletin/Repair Instructions

This document will provide the user with cleaning options and procedures for aluminum bright work parts that become stained or tarnished.

IK0400037

Service Bulletin/Repair Instructions

This document is to guide users to eliminate brake pedal rattle noise.

IK08000403

Service Bulletin/Repair Instructions

This document details the procedure that must be followed to ensure proper alternator troubleshooting.

IK0200025

Service Bulletin/Repair Instructions

This document will guide the user to inspect oil pan for any sign of damage that could potentially be created by the front axle set screw

IK0800407

Service Bulletin/Repair Instructions

Starter Diagnostics and warranty claim procedure; all engines EXCLUDING Cummins ISB engine with Allison transmission or PSI engine.

IK0800503

Service Bulletin/Repair Instructions

Cummins ISB Starting system diagnostics.

IK1201406

Service Bulletin/Repair Instructions

A26 & S13 Fuel Gelling

IK0800351

Service Bulletin/Repair Instructions

J1939 Data Link Source Address Information

IK1600260

Service Bulletin/Repair Instructions

Tire Pressure Monitoring system; Feature Codes 16VLS, 16VUY, 16VVA, 16VVM, or 16VUZ

IK1201476

Service Bulletin/Repair Instructions

Rebuilding Cylinder Heads on Certain MaxxForce 11/13, N13, and A26 engines; 2010 to present.

IK1300192

Service Bulletin/Repair Instructions

Endurant Plumbing Retrofit; only models built with endurant transmission built before 11/01/2023

IK0300010

Service Bulletin/Repair Instructions

Diagnosis of chassis wander complaints.

IK0400040

Service Bulletin/Repair Instructions

General Wheel Speed Sensor Troubleshooting

IK1201457

Service Bulletin/Repair Instructions

Cummins B6.7 Grid Heater Relay

IK1300189

Service Bulletin/Repair Instructions

HV Enhanced transfer case cooling up-fit

IK0800657

Service Bulletin/Repair Instructions

Starter kicks out after 1 second on MV and HV with Cummins L9 Engines

IKo800080

Service Bulletin/Repair Instructions

J1939 Data Link Troubleshooting

IK1201391

Service Bulletin/Repair Instructions

Snap-On torque wrench requirement for all big bore engine connecting rod bolts; A26, MaxxForce 13, N13 engines

IK1201466

Service Bulletin/Repair Instructions

New air compressor incorporates an oil feed dowel O-ring. Only models equipped with 2010 and newer MaxxForce 11/13 engines, all N13, and A26 engines

IK0700122

Service Bulletin/Repair Instructions

HV Exhaust Side Step Heat Shield Latching Area Cracking

IK0800655

Service Bulletin/Repair Instructions

N2 telematics module not communicating with OCC systems. Only models built with feature codes 10ADT, 10AEY, 10AEU, 10AEZ, 10AGB, or 10AGC built from 04/04/2019 through 11/01/2022.

23110

Service Bulletin/Repair Instructions

Certain HV 4X4 series trucks built with two-piece driveline may experience vibration when driving at highway speed.

IK1201480

Service Bulletin/Repair Instructions

Cummins B6.7 and L9 engines with codes 285 and 286

23105

Service Bulletin/Repair Instructions

Certain HV, HX, LT, and RH Series trucks may have incorrect idle shutdown programmable parameters. Updating the programmable parameters will address this concern.

23108

Service Bulletin/Repair Instructions

Certain HV, LT, and RH Series trucks may have incorrect idle shutdown programmable parameters. Updating the programmable parameters will address this concern.

IK1200101

Service Bulletin/Repair Instructions

Cummins Programming guide and fault codes285 & 265; only vehicles built with Cummins B6.7, X15, or L9 engines

IK0800554

Service Bulletin/Repair Instructions

Telematics installation guidelines - Only units with 500K data link

22903

Service Bulletin/Repair Instructions

The Proposition 65 and/or DEF warning light labels may not have been installed at time of vehicle manufacture.

IK0800652

Service Bulletin/Repair Instructions

Fifth Wheel Unlock - Trailer Lamp Detection; Only Vehicles built with Feature Code 597017

IK1201477

Service Bulletin/Repair Instructions

Installation of the 7104674C92 Engine Sensor Harness on 2021 and Newer International A26B engines.

23101

Service Bulletin/Repair Instructions

Certain HV series trucks may experience premature wheel end yoke shaft failure that could result in loss of front wheel drive capability when in AWD mode.

IK0700115

Service Bulletin/Repair Instructions

QLS Emergency ECM Calibration; only models equipped with Cummins B6.7, X15, L9, or International A26 engines

22118

Service Bulletin/Repair Instructions

These certain trucks may have incorrect ECM programming in make and model programmable parameter. Only models built with 2021 model year A26 engines.

22515

Service Bulletin/Repair Instructions

During extreme cold ambient conditions, ice may form on the Intake Manifold Pressure (IMP) sensor and result in an engine derate condition and increased NOx emissions while operating in this mode. Only with 2022 model year A26 engines.

22513

Service Bulletin/Repair Instructions

The steering gears may have been assembled with less than the required input shaft ball bearings and can result in a fracture of the input shaft and loss of steering.

IK1201472

Service Bulletin/Repair Instructions

Pico Scope CCOS (Crankcase Separator Test)

22520

Service Bulletin/Repair Instructions

The tie rod end clamp may crack and over time, the tie rod end threads can become damaged and in some cases, may cause the tie rod end to separate.

22116

Service Bulletin/Repair Instructions

Certain HV and LT Series trucks may have an alternator built with an incorrect voltage regulator that could result in excessive voltage fluctuation and possibly trigger the voltage warning lamp.

IK0800605

Service Bulletin/Repair Instructions

PicoScope Test 5V & 12V Intermittent Open and Short circuit diagnostics

IK0800607

Service Bulletin/Repair Instructions

PicoScope Test - Battery Loss of Charge - Parasitic Draw Test

IK0800609

Service Bulletin/Repair Instructions

PicoScope Test for Datalink (CAN) Health Shorts & opens

IK0800610

Service Bulletin/Repair Instructions

PicoScope Test Resistance and Ohmmeter

IK1201469

Service Bulletin/Repair Instructions

PicoScope Test One Channel RCT

IK1600145

Service Bulletin/Repair Instructions

Front cab mount bushings/insulators MV, HV, DuraStar, and WorkStar vehicles used in severe vocations

IK1600131

Service Bulletin/Repair Instructions

Cab water leak trouble shooting tips

22508

Service Bulletin/Repair Instructions

Certain 2022 and 2023 HV and MV series trucks and 2022 RE series commercial buses with feature codes 8TXK or 08TXM (Bendix Wingman Prewire option) may have been built without the warning label to notify the driver that the collision mitigation system is not operational.

22109

Service Bulletin/Repair Instructions

Certain HV series trucks may have transfer case cooler lines routed incorrectly that could result in chaffing to the lines

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.