IK1201501
Service Bulletin/Repair Instructions
The purpose of this document is to properly identify and repair a leak at the rear gear housing boss.
Vehicle report
2023 INTERNATIONAL HX
Service bulletins
83 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
IK1201518
Service Bulletin/Repair Instructions
Some low mileage S13 engines in HV and HX chassis may experience complaints of excess fan belt noise or chirping, and or belt edge fraying. This document will guide the user through troubleshooting and Installation of the required parts needed to correct the issue. NOTE: HX with engine serial number (ESN) 6008637 and BELOW will require the instalation of a new front engine lifting bracket and dual idler pulley bracket to correct these complaints. All other chassis will need to follow the diagnostic steps linked below to pinpoint the cause.
IK1201506
Service Bulletin/Repair Instructions
This document will guide the user through to inspect A26 turbochargers remanufactured by SRC between 05/01/2023 and 02/01/2025. SRC Turbochargers assembled with new compressor housings may have a defect that prevents the TCOT sensor (Part# 1845988C1, Sensor, Exhaust Gas Temp) from being installed correctly.
IK4300031
Service Bulletin/Repair Instructions
This document will provide information regarding certain approved S13 and T14 chemicals.
IK0800560
Service Bulletin/Repair Instructions
This document will guide the user through the changes of the dielectric grease/coatings used in certain areas on all International vehicles built after 1/8/2018. International's Electrical Engineering Team made this change to improve the longevity of the OEM coatings and to improve applications at the factory.
26101
Service Campaign
Certain International® trucks and IC BusTM CE Series buses may have out of date BCM programing that may cause erroneous fault codes after a vehicle sits for 2 or 3 days.
IK1201516
Service Bulletin/Repair Instructions
This document will guide the user through parts information and installation instructions for the IMP Isolation Kit.
IK1201514
Service Bulletin/Repair Instructions
This document provides instructions for sealing oil leakage past the flywheel bolt holes on S13 engines. Oil leaking from behind the crankshaft gear may exit through the flywheel bolt holes and is often misdiagnosed as a rear crankshaft seal leak. This condition is confirmed by oil-saturated flywheel bolts and visible oil pooling in the flywheel bolt holes behind the gear.
IK2600255
Service Bulletin/Repair Instructions
This document provides guidance for assessing the feasibility of implementing a customer-requested change to an engine or vehicle parameter/feature. Customer requested changes will be approved in accordance with the requirements specified in 40 CFR Part 1037 to ensure continued compliance with greenhouse gas (GHG) regulations.
IK3100005
Emissions
This article will provide the calibration revision history for S13 Integrated EPA 2024 Powertrains.
IK0800684
Service Bulletin/Repair Instructions
This document is to inform dealers, customers, and body builders/TEMs of a known BCM software issue with kernels 747 through 752. Units built after November of 2024 as well as older units that were updated with DLB between 11/5/2024 and 6/26/2025 with Remote Power Modules (RPM) modules, can experience loss of RPM functionality as well as other electrical system concerns. Kernel 753 was released to DLB on 6/26/2025 to address these concerns.
IK2600090
Other
New CARB Idle Reduction Change Request
IK4300035
Service Bulletin/Repair Instructions
This tool is designed to compare Diamond Logic feature data across multiple vehicle configuration files. It allows users to quickly load files either manually or directly from the Diamond Logic Builder Vehicles folder using VIN-based selection. As files are added or removed, the comparison runs automatically with no manual action required. The program presents results in an interactive table that shows feature codes, descriptions, access levels, and whether each feature is present in each selected file. Built-in search, filtering, and sorting make it easy to locate specific features or focus only on differences between files. Column visibility can be customized to show or hide descriptions and access information as needed. Users can remove files individually or clear all files at once, with results updating instantly. The tool also includes reporting and export options that reflect exactly what is visible on screen, allowing results to be printed, copied, saved as text, or exported to CSV for use in Excel or other spreadsheet tools. Overall, the program streamlines the process of comparing vehicle feature configurations, helping users quickly identify differences, validate setups, and document results without manual comparison or external tools.
IK2600047
Service Bulletin/Repair Instructions
Engine replacements for all International engines will need to follow this procedure.
IK1600272
Service Bulletin/Repair Instructions
This document will guide the user through a step-by-step procedure for detecting water leaks in vehicle cabs and windshields using an ultrasonic sound detector.
IK2600279
Service Bulletin/Repair Instructions
This document provides: Steps to take when switch pack programming fails, or when switch pack disappears after body control module update Sample scenarios Additional information to assist readers in understanding DLB switch pack programming
IK0600030
Service Bulletin/Repair Instructions
This document will guide the user through understanding Prop Shaft Codes and understanding the variations of prop codes. (Metric Prop codes start with the number a 4 and Non metric Prop codes start with a 2.)
IK0800689
Service Bulletin/Repair Instructions
In some instances, the driver's or passenger's door pod may become unresponsive, where it will not respond to any manual inputs from the driver or passenger. In some of these situations, it is possible for this symptom to be present without any fault codes becoming active. This article will guide the user through performing a hard reset of a door pod, which can restore the door pod to its operational condition, thereby avoiding the need for replacement. The steps in this article should be performed BEFORE diagnostics are completed for any active faults.
IK1201009
Service Bulletin/Repair Instructions
In some geographic areas, ambient temperatures reaching below 15°F (-10 °C), including high levels of humidity, an operator may experience engine stalling, low performance, and or poor aftertreatment performance. This is caused by condensation accumulating and freezing within the Charge Air Cooler (CAC); affecting air flow into the engine. This article lists all the currently available winter front covers that can be installed on the front grille and bumper to reduce cold air flow to the engine compartment.
IK0800688
Service Bulletin/Repair Instructions
This document is to notify the field of an issue with BCM that causes various electrical system concerns after the vehicle sits for 2-3 days. This can affect all LT, RH, MV, HV models, 2021MY and up HX, 2024MY and up CE Bus with BCM kernel version 752, 753, and 754. Vehicles built or updated with DLB between 6/1/25 and 11/4/25 are suspected of having these kernels installed on the BCM. The most common complaint is that the steering wheel switches do not function, which, depending on the vehicle model and options, can cause the bus door, pupil warning lights, radio controls, marker interrupt, and cruise control to stop working. Other complaints can include short circuit faults from multiple sensor circuits attached to the BCM setting at the same time, the vehicle will not go into gear, the headlights are stuck on, the brake lights are stuck on, or the parking brake alarm is sounding (horn chirping) with the parking brake set. As of 11/4/25, these symptoms can be resolved by updating the BCM to kernel 755 or later with DLB.
IK3400001
Service Bulletin/Repair Instructions
Title: Service Portal iKNow Feedback Case Types Applies To: All
IK1400005
Service Bulletin/Repair Instructions
Title: Driveline Information Center and Troubleshooting Procedures Applies To: All Vehicles
IK0700113
Service Bulletin/Repair Instructions
Title: HX Rattle and Squeak Service Instructions Applies To: HX Series Trucks exhibiting complaints of a rattle or squeak from the vertical exhaust slider due to wear or too much pre load
IK1900022
Service Bulletin/Repair Instructions
Title: A/C Refrigerant and Oil Capacities Applies To: All current models
IK0900157
Service Bulletin/Repair Instructions
Title: Fan belt replacement guidelines for frayed edges Applies To: All Models
IK1200716
Service Bulletin/Repair Instructions
Title: Engine Emission Label Replacement, Certificate of Conformance and Clean Idle Sticker Addition Procedure Applies To: All Navistar Powered Trucks Requesting Engine Emission Label Replacement, Certificate of Conformance and/or Clean Idle Sticker, Clean Truck Check
IK1201519
Service Bulletin/Repair Instructions
Title: Replacing the Crankshaft Gear on S13 Engines
IK0500054
Service Bulletin/Repair Instructions
Title: Steering Gear Seal Repair Guidelines Applies To: Steering gears
IK2600069
Service Bulletin/Repair Instructions
Title: How to Request a Horsepower Quote Applies To: All International and Cummins Electronic engines
IK1201511
Service Bulletin/Repair Instructions
Title: Supplemental A26 MAF Fault Diagnostics Applies To: All A26 Engines
IK0300078
Service Bulletin/Repair Instructions
This document reminds technicians of the critical relationship between the truck's suspension and the driveline operating angles. The information applies to diesel, gas, and electric vehicles.
IK0900156
Service Bulletin/Repair Instructions
Title: Connecting an Auxiliary APU to the S13 Coolant System
IK1600269
Service Bulletin/Repair Instructions
02/19/2025 - Added models including CE Bus with similar hood stop design 11/19/2024 - Updated service part numbers 06/11/2024 - Added rubber hose option as alternate repair 04/23/2024 - Added P/N for grease 03/29/2024 - Initial Article Release
IK2501867
Service Bulletin/Repair Instructions
This service procedure will guide the technician in installing the Blind Spotter module on vehicles built with Bendix BlindSpotter omit feature code 08TXT.
24517
Service Bulletin/Repair Instructions
International® HX® Series trucks built 9/1/2021 thru 8/21/2024 with Bendix 4-Channel Air Brakes ABS or Bendix 4-Channel Air Brake ESP ATC with IROS Air Suspension and Rear Drum Brake, feature codes 0004AZJ or 0004AZS & with 0014UNT or 0014UNU (IROS Air Suspension) & 0004XDE, 0004XDH or 0004XDR (Rear Drum Brake).
IK1400023
Service Bulletin/Repair Instructions
This article addresses chassis lean conditions on all chassis. This does not include any diagnostics for body leans such as a cab lean. Keep in mind that a chassis lean may cause or accentuate a cab lean. Filling out the printable form and using the notes in blue will help you to determine the source of the lean and identify the action and parts required to correct the lean.
IK1600270
Service Bulletin/Repair Instructions
This document will guide the user through installing the upper mounting hardware in place of the missing C-Loop and/or look down mirrors.
IK0800659
Service Bulletin/Repair Instructions
This document will guide the user through relocating the No-Idle system's voltage sense source from the battery to the interior sleeper PDM.
iK1201497
Service Bulletin/Repair Instructions
This document will guide the user through diagnosing X15 belt noise and fretting on the HX chassis only. This document only applies to HX models with X15 engines
iK1200101
Service Bulletin/Repair Instructions
The purpose of this document is to guide a user to resolve fault code 285 & 286 for Cummins engines.
Emission Recall 23519
Emissions
The Exhaust Gas Sensor In-Use Monitor Performance Ratio (IUMPR) may operate below the prescribed standard.
iK1500095
Service Bulletin/Repair Instructions
This document will provide the user with cleaning options and procedures for aluminum bright work parts that become stained or tarnished.
IK0400037
Service Bulletin/Repair Instructions
This document is to guide users to eliminate brake pedal rattle noise.
IK08000403
Service Bulletin/Repair Instructions
This document details the procedure that must be followed to ensure proper alternator troubleshooting.
IK0200013
Service Bulletin/Repair Instructions
Suggested alignment target values when performing a vehicle axle alignment.
IK0800407
Service Bulletin/Repair Instructions
Starter Diagnostics and warranty claim procedure; all engines EXCLUDING Cummins ISB engine with Allison transmission or PSI engine.
IK1201406
Service Bulletin/Repair Instructions
A26 & S13 Fuel Gelling
IK0800351
Service Bulletin/Repair Instructions
J1939 Data Link Source Address Information
IK1600260
Service Bulletin/Repair Instructions
Tire Pressure Monitoring system; Feature Codes 16VLS, 16VUY, 16VVA, 16VVM, or 16VUZ
IK1201476
Service Bulletin/Repair Instructions
Rebuilding Cylinder Heads on Certain MaxxForce 11/13, N13, and A26 engines; 2010 to present.
IK1300192
Service Bulletin/Repair Instructions
Endurant Plumbing Retrofit; only models built with endurant transmission built before 11/01/2023
IK0300010
Service Bulletin/Repair Instructions
Diagnosis of chassis wander complaints.
IK0400040
Service Bulletin/Repair Instructions
General Wheel Speed Sensor Troubleshooting
IK1300148
Service Bulletin/Repair Instructions
HX, PayStar, and 9900 Transmission Shifter Disengaging
IKo800080
Service Bulletin/Repair Instructions
J1939 Data Link Troubleshooting
IK1201391
Service Bulletin/Repair Instructions
Snap-On torque wrench requirement for all big bore engine connecting rod bolts; A26, MaxxForce 13, N13 engines
IK1900272
Service Bulletin/Repair Instructions
Potential A/C Compressor Parts shortage - 4158126C1 (A/C compressor)
IK1201482
Service Bulletin/Repair Instructions
Removal and Installation of the Air Cleaner Assembly Cover and Air Filters; All Engines and only HX and LT series trucks with feature code 012VCB or 012VBZ Air Cleaner Assembly
IK1201466
Service Bulletin/Repair Instructions
New air compressor incorporates an oil feed dowel O-ring. Only models equipped with 2010 and newer MaxxForce 11/13 engines, all N13, and A26 engines
IK0800655
Service Bulletin/Repair Instructions
N2 telematics module not communicating with OCC systems. Only models built with feature codes 10ADT, 10AEY, 10AEU, 10AEZ, 10AGB, or 10AGC built from 04/04/2019 through 11/01/2022.
IK1600266
Service Bulletin/Repair Instructions
HX series grille surround; only models shipped without grille surround installed
IK1900290
Service Bulletin/Repair Instructions
Lift Axle potential interference; adjusting clearance when lift axle is in the "up" position
23105
Service Bulletin/Repair Instructions
Certain HV, HX, LT, and RH Series trucks may have incorrect idle shutdown programmable parameters. Updating the programmable parameters will address this concern.
IK1200101
Service Bulletin/Repair Instructions
Cummins Programming guide and fault codes285 & 265; only vehicles built with Cummins B6.7, X15, or L9 engines
IK0800554
Service Bulletin/Repair Instructions
Telematics installation guidelines - Only units with 500K data link
22903
Service Bulletin/Repair Instructions
The Proposition 65 and/or DEF warning light labels may not have been installed at time of vehicle manufacture.
IK0700119
Service Bulletin/Repair Instructions
HX vertical exhaust S-pipe alignment
IK0800652
Service Bulletin/Repair Instructions
Fifth Wheel Unlock - Trailer Lamp Detection; Only Vehicles built with Feature Code 597017
IK1201477
Service Bulletin/Repair Instructions
Installation of the 7104674C92 Engine Sensor Harness on 2021 and Newer International A26B engines.
IK0700115
Service Bulletin/Repair Instructions
QLS Emergency ECM Calibration; only models equipped with Cummins B6.7, X15, L9, or International A26 engines
IK0100053
Service Bulletin/Repair Instructions
HX series rear crossmember cracking.
22515
Service Bulletin/Repair Instructions
During extreme cold ambient conditions, ice may form on the Intake Manifold Pressure (IMP) sensor and result in an engine derate condition and increased NOx emissions while operating in this mode. Only with 2022 model year A26 engines.
22513
Service Bulletin/Repair Instructions
The steering gears may have been assembled with less than the required input shaft ball bearings and can result in a fracture of the input shaft and loss of steering.
IK0900107
Service Bulletin/Repair Instructions
HX Radiator Debris Damage
IK1201472
Service Bulletin/Repair Instructions
Pico Scope CCOS (Crankcase Separator Test)
22520
Service Bulletin/Repair Instructions
The tie rod end clamp may crack and over time, the tie rod end threads can become damaged and in some cases, may cause the tie rod end to separate.
IK0800605
Service Bulletin/Repair Instructions
PicoScope Test 5V & 12V Intermittent Open and Short circuit diagnostics
IK0800607
Service Bulletin/Repair Instructions
PicoScope Test - Battery Loss of Charge - Parasitic Draw Test
IK0800609
Service Bulletin/Repair Instructions
PicoScope Test for Datalink (CAN) Health Shorts & opens
IK0800610
Service Bulletin/Repair Instructions
PicoScope Test Resistance and Ohmmeter
IK1201469
Service Bulletin/Repair Instructions
PicoScope Test One Channel RCT
IK1600131
Service Bulletin/Repair Instructions
Cab water leak trouble shooting tips
22107
Service Bulletin/Repair Instructions
Certain HX series trucks may have been built with the wrong feature code resulting in an inoperative auto neutral feature; only trucks built with Allison transmissions
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.