Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
IK2600052
This article describes how to fix a speedometer that does not read accurately. An inaccurate speedometer can be caused by changing the tire size, changing rear axle ratio (RAR), or by parameters being inadvertently changed during a programming event. Use the formulas and calculator below to correct the pulses per mile (PPM).
IK4300035
This tool is designed to compare Diamond Logic feature data across multiple vehicle configuration files. It allows users to quickly load files either manually or directly from the Diamond Logic Builder Vehicles folder using VIN-based selection. As files are added or removed, the comparison runs automatically with no manual action required. The program presents results in an interactive table that shows feature codes, descriptions, access levels, and whether each feature is present in each selected file. Built-in search, filtering, and sorting make it easy to locate specific features or focus only on differences between files. Column visibility can be customized to show or hide descriptions and access information as needed. Users can remove files individually or clear all files at once, with results updating instantly. The tool also includes reporting and export options that reflect exactly what is visible on screen, allowing results to be printed, copied, saved as text, or exported to CSV for use in Excel or other spreadsheet tools. Overall, the program streamlines the process of comparing vehicle feature configurations, helping users quickly identify differences, validate setups, and document results without manual comparison or external tools.
IK2600047
Engine replacements for all International engines will need to follow this procedure.
IK1600272
This document will guide the user through a step-by-step procedure for detecting water leaks in vehicle cabs and windshields using an ultrasonic sound detector.
IK0600030
This document will guide the user through understanding Prop Shaft Codes and understanding the variations of prop codes. (Metric Prop codes start with the number a 4 and Non metric Prop codes start with a 2.)
IK3400001
Title: Service Portal iKNow Feedback Case Types Applies To: All
IK0900157
Title: Fan belt replacement guidelines for frayed edges Applies To: All Models
IK0500054
Title: Steering Gear Seal Repair Guidelines Applies To: Steering gears
IK2600282
Title: Vehicle Programming Info MaxxForce 2007-2009 i6, v6, & v8 Applies To: MaxxForce 2007-2009 i6, v6, & v8
IK2600069
Title: How to Request a Horsepower Quote Applies To: All International and Cummins Electronic engines
IK0300078
This document reminds technicians of the critical relationship between the truck's suspension and the driveline operating angles. The information applies to diesel, gas, and electric vehicles.
IK1400023
This article addresses chassis lean conditions on all chassis. This does not include any diagnostics for body leans such as a cab lean. Keep in mind that a chassis lean may cause or accentuate a cab lean. Filling out the printable form and using the notes in blue will help you to determine the source of the lean and identify the action and parts required to correct the lean.
IK0400037
This document is to guide users to eliminate brake pedal rattle noise.
IK0200013
Suggested alignment target values when performing a vehicle axle alignment.
IK0800407
Starter Diagnostics and warranty claim procedure; all engines EXCLUDING Cummins ISB engine with Allison transmission or PSI engine.
IK0300010
Diagnosis of chassis wander complaints.
IK0400040
General Wheel Speed Sensor Troubleshooting
IK0800351
J1939 Data Link Source Address Information
IKo800080
J1939 Data Link Troubleshooting
IK0800080
J1939 Data Link Troubleshooting
IK1000003
Power Steering Diagnostics Flow / Pressure Specifications For Power Steering Gears and Power Steering Pumps
IK1201299
Engine Oil Capacities. All International electronic engines 1994 to present and Cummins ISB, ISM, or ISX engines
IK0700112
Aftertreatment Clamp Corrosion; Single Can Aftertreatment Systems
IK1600233
Cab Lean Concern
IK0800504
Repair Procedures for Vehicles Struck by Lightning
IK1900022
A/C Refrigerant and Oil Capacities
IK1600258
Cleaning and Disinfecting Trucks and Buses
IK0400159
Bendix EC80 Blank Module Replacement Program; This document will guide the user through selecting the correct ABS module when it has been determined a replacement is needed. Only Models with EC-80 ABS Controller
IK0800444
Driver Information Display (VIS/DID) screen fails to boot up.
IK0800092
The First Check to make when Troubleshooting any Body Controller or ESC Issue
IK1600131
Cab Water Leak Troubleshooting Tips; Excluding 9000i, PayStar(HX), CityStar, or LoadStar
K1200716
Engine Emission Label Replacement, Certificate of Conformance and Clean Idle Sticker Addition Procedure
IK1600207
Wind noise at upper side of cab door
IK0800059
Brake Lights Staying On
IK0800017
Programing New Key Fobs
59310-004
Hendrickson Assembly Instructions; Transverse Torque Rods
IK0800130
Air Pressure Gauges and A/C Pressure Transducer Troubleshooting
IK1400005
Driveline Information Center and Troubleshooting Procedures
IK0300047
Improved Bushings for Hendrickson Torque Rods
4328530R1
Tool Instruction - BCM Programming Harness
IK0800475
Radio Diagnostics and Information
IK1200716
Engine Emission Label Replacement, Certificate of Conformance and Clean Idle Sticker Addition Procedure; only Navistar Powered Trucks
IK4300001
Updating OnCommand Link with Accelerator
IK1200921
ISX, N13, and N9 / N10 Aftertreatment Private Data Link Troubleshooting
IK1201009
Winter Front Usage
IK2700100
OnCommand EZ-Tech
IK2500511
Using Supplier Software to Check DTCs
IK0800341
Trailer Auxiliary Switch Lamp Burning Out; Only Vehicles Equipped with Feature Code 0008TTH or 0008THG
IK0700097
NEW Ultrasonic DEF Tank Sending Unit; only models with SCR Aftertreatment system.
IK0700096
Urea Quality Sensor (UQS) Supplemental Diagnostic and Service Information; only models with SCR Aftertreatment system and N9, N10, N13, A26 or Cummins ISB, ISL, ISX engines built from January 2016
IK0800546
HVAC fault 2609-19 with 4th Gen BCM; Only models equipped with 4th generation BCM
IK1201383
LoneStar Air Filter Service Procedure
IK2900030
Dealer EZ-Tech and Diagnostic Software Support Resource Center
IK1201363
CPA Injector Misfire Detection; Only models with 2004 thru 2017 International engines.
IK1201360
Cylinder Performance Analyzer (CPA) Resource Center; Only models with 2004 thru 2017 International engines.
IK2700090
OnCommand EZ-Tech Download Center
IK0500038
Steering Shake, Shimmy, Shudder, or Steering Vibration; only with 14k front weight rated axles and below
IK0500058
Steering Fluids
IK1201248
Cooling System Flush Procedure
IK0800374
To Get A Helios Capture; All 1939 and 1708 multiplexed trucks only
IK0400057
NEW BRAKE LIGHT OPERATION; PROSTAR AND LONESTAR WITH AIR BRAKES
IK1200029
RADIATOR INTERNAL RESTRICTION AND FLUSH PROCEDURE
IK0800441
Adding an Electronic Trailer Brake Controller
IK0800427
Active Faults During Load Shed
IK0800414
Windows Stop Randomly or are Inoperative, Power Door Locks are inoperative
IK0800460
Build to VIN Wiring Harnesses
IK0300008
Vibration Troubleshooting
IK1900212
Front Blower Motor Runs Breifly At Initial Power Up
IK0400146
N13, MaxxForce 11, 13 engine Two Cylinder Air Compressor Testing
IK1100005
Eaton Clutch Information
IK1900218
ESPAR AirTronic Low Run Time.
IK0700032
DPF Snap Accel Test - Quick Test to All vehicles with DPFs
IK1500005
Dual Fuel Tank Transfer Pump System With Two Wire Pump Troubleshooting; equipped with feature 595192 built after 08/19/2002
IK1500035
Dual Fuel Tank Transfer Pump Troubleshooting on Post-2007 NGV and ProStar
IK0800485
Cluster Software Update Instructions
IK1600202
COWL TRAY SEAL; ONLY BUILT PRIOR TO 11/11/2013
IK0800185
Wipers and Aftertreatment Lights Inop on Post 2007 Trucks with Body Controller
IK1300016
New Synthetic Oil for Eaton and Spicer Transmissions; only with Eaton or Spicer transmissions
IK1300029
Roll Pins Backing Out of Bell Crank; Only with manual transmission
IK1100004
Clutch Linkage Rattle
IK0800014
City Horn Blows When Driver Shuts off Truck and Walks Away; only equipped with with ESC or Body Controller
IK0800056
Retrieving Fault Codes Through the Cluster Doesn?t Work
IK0800196
Asterisk in Lower Right Quadrant of Dash Display
IK1200271
Remote Throttle Control Options for Vehicles with ESC?s or Body Controllers and International Engines
IK0800352
Body Controller/ESC Software Updates
IK0800201
Disable Cummins Icon; Only models equipped with Cummins engine and with Icon installed.
IK0900007
Ethylene Glycol Coolant Color Change to be Phased-In Approximately April 1, 2004
IK0800246
Manual Mode Button on the Eaton Shift Console is flashing with No Active Codes in the TCM. With Active Code 3655, 3654 or 3656 in the Body Controller; only models with Eaton Ultra and Auto Shift Transmissions
IK0800468
Dash Cluster Stuck in one mode
IK0800037
Location of 1000 OHM Resistor In the HVAC Wiring
IK0800043
How to Add Lift Gate Battery Protection; only models equipped with Electronic System Controller (ESC) or Body Controller (BC).
IK0800119
Suspension Dump; only models with programming feature 595ACA (Suspension Dump).
IK0900075
Horton Stratis Fan Hub Diagnostics
IK0800047
Remote Power Module (RPM) Troubleshooting
IK1600027
Cab Ride Height Specifications and Adjustment Procedures
IK0800139
Remote Engine Speed Control Module (RESCM) Troubleshooting; Only trucks equipped with RESCM
IK0800369
Cummins Active Fault Code 249 / 256 Ambient Air Temperature Sensor; only models with Cummins ISX or ISM engines
IK1200431
Cummins Ambient Air Temperature (AAT) Sensor Located Rear of Vehicle; Only models with Cummins ISX or ISM engines
IK1600174
Updating Body Controller Software
IK0800411
Body Controller Resource Center
IK0800412
Headlight Operation and Troubleshooting; only Post 2007 Vehicles Built with a Body Controller
IK1600171
Espar Heater; only models with Feature Code 16UZL
IK0800366
Power Windows randomly stop
IK1200634
Aftertreatment Resource Center; All models equipped with EPA 2007 and newer engines
IK0300004
Drive Axle and Steer Axle Air Suspension Ride Height Settings; only models equipped with Feature Code 03AZD and 03AZG, Hendrickson MaxxPower™ Front Air Suspension.
IK0800404
Circuit diagram for ProStar/LoneStar Fifth wheel; link to missing diagram.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.