Vehicle report

2002 INTERNATIONAL PROSTAR

Service bulletins

107 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

IK4300035

Service Bulletin/Repair Instructions

This tool is designed to compare Diamond Logic feature data across multiple vehicle configuration files. It allows users to quickly load files either manually or directly from the Diamond Logic Builder Vehicles folder using VIN-based selection. As files are added or removed, the comparison runs automatically with no manual action required. The program presents results in an interactive table that shows feature codes, descriptions, access levels, and whether each feature is present in each selected file. Built-in search, filtering, and sorting make it easy to locate specific features or focus only on differences between files. Column visibility can be customized to show or hide descriptions and access information as needed. Users can remove files individually or clear all files at once, with results updating instantly. The tool also includes reporting and export options that reflect exactly what is visible on screen, allowing results to be printed, copied, saved as text, or exported to CSV for use in Excel or other spreadsheet tools. Overall, the program streamlines the process of comparing vehicle feature configurations, helping users quickly identify differences, validate setups, and document results without manual comparison or external tools.

IK2600300

Service Bulletin/Repair Instructions

This article equips technicians with the knowledge and steps needed to efficiently replace and program N9/N10 and N13 modules, while addressing potential baud rate incompatibility issues between the replacement module and the vehicle.

IK2600047

Service Bulletin/Repair Instructions

Engine replacements for all International engines will need to follow this procedure.

IK1600272

Service Bulletin/Repair Instructions

This document will guide the user through a step-by-step procedure for detecting water leaks in vehicle cabs and windshields using an ultrasonic sound detector.

IK2600279

Service Bulletin/Repair Instructions

This document provides: Steps to take when switch pack programming fails, or when switch pack disappears after body control module update Sample scenarios Additional information to assist readers in understanding DLB switch pack programming

IK0600030

Service Bulletin/Repair Instructions

This document will guide the user through understanding Prop Shaft Codes and understanding the variations of prop codes. (Metric Prop codes start with the number a 4 and Non metric Prop codes start with a 2.)

IK1201009

Service Bulletin/Repair Instructions

In some geographic areas, ambient temperatures reaching below 15°F (-10 °C), including high levels of humidity, an operator may experience engine stalling, low performance, and or poor aftertreatment performance. This is caused by condensation accumulating and freezing within the Charge Air Cooler (CAC); affecting air flow into the engine. This article lists all the currently available winter front covers that can be installed on the front grille and bumper to reduce cold air flow to the engine compartment.

IK3400001

Service Bulletin/Repair Instructions

Title: Service Portal iKNow Feedback Case Types Applies To: All

IK1400005

Service Bulletin/Repair Instructions

Title: Driveline Information Center and Troubleshooting Procedures Applies To: All Vehicles

IK1900022

Service Bulletin/Repair Instructions

Title: A/C Refrigerant and Oil Capacities Applies To: All current models

IK0900157

Service Bulletin/Repair Instructions

Title: Fan belt replacement guidelines for frayed edges Applies To: All Models

IK1200716

Service Bulletin/Repair Instructions

Title: Engine Emission Label Replacement, Certificate of Conformance and Clean Idle Sticker Addition Procedure Applies To: All Navistar Powered Trucks Requesting Engine Emission Label Replacement, Certificate of Conformance and/or Clean Idle Sticker, Clean Truck Check

IK0500054

Service Bulletin/Repair Instructions

Title: Steering Gear Seal Repair Guidelines Applies To: Steering gears

IK2600286

Service Bulletin/Repair Instructions

Title: Vehicle Programming Information for Engine: Single Box 1998-2004 I6 & V8 Applies To: Single Box 1998-2004 I6 & V8

IK2600069

Service Bulletin/Repair Instructions

Title: How to Request a Horsepower Quote Applies To: All International and Cummins Electronic engines

IK0300078

Service Bulletin/Repair Instructions

This document reminds technicians of the critical relationship between the truck's suspension and the driveline operating angles. The information applies to diesel, gas, and electric vehicles.

IK1400023

Service Bulletin/Repair Instructions

This article addresses chassis lean conditions on all chassis. This does not include any diagnostics for body leans such as a cab lean. Keep in mind that a chassis lean may cause or accentuate a cab lean. Filling out the printable form and using the notes in blue will help you to determine the source of the lean and identify the action and parts required to correct the lean.

IK0200013

Service Bulletin/Repair Instructions

Suggested alignment target values when performing a vehicle axle alignment.

IK0800407

Service Bulletin/Repair Instructions

Starter Diagnostics and warranty claim procedure; all engines EXCLUDING Cummins ISB engine with Allison transmission or PSI engine.

IK0800351

Service Bulletin/Repair Instructions

J1939 Data link source address information

IK0800605

Service Bulletin/Repair Instructions

PicoScope Test 5V & 12V Intermittent Open and Short circuit diagnostics

IK0800607

Service Bulletin/Repair Instructions

PicoScope Test - Battery Loss of Charge - Parasitic Draw Test

IK0800609

Service Bulletin/Repair Instructions

PicoScope Test for Datalink (CAN) Health Shorts & opens

IK0800610

Service Bulletin/Repair Instructions

PicoScope Test Resistance and Ohmmeter

IK1201469

Service Bulletin/Repair Instructions

PicoScope Test One Channel RCT

IK1000003

Service Bulletin/Repair Instructions

Power Steering Diagnostics Flow / Pressure Specifications For Power Steering Gears and Power Steering Pumps

IK1201299

Service Bulletin/Repair Instructions

Engine Oil Capacities. All International electronic engines 1994 to present and Cummins ISB, ISM, or ISX engines

IK0400040

Service Bulletin/Repair Instructions

General wheel speed sensor troubleshooting

IK0700112

Service Bulletin/Repair Instructions

Aftertreatment Clamp Corrosion; Single Can Aftertreatment Systems

IK0800504

Service Bulletin/Repair Instructions

Repair Procedures for Vehicles Struck by Lightning

IK1600258

Service Bulletin/Repair Instructions

Cleaning and Disinfecting Trucks and Buses

IK0800080

Service Bulletin/Repair Instructions

J1939 Data Link Troubleshooting

IK0400159

Service Bulletin/Repair Instructions

Bendix EC80 Blank Module Replacement Program; This document will guide the user through selecting the correct ABS module when it has been determined a replacement is needed. Only Models with EC-80 ABS Controller

IK0800444

Service Bulletin/Repair Instructions

Driver Information Display (VIS/DID) screen fails to boot up.

IK1500085

Service Bulletin/Repair Instructions

LT / ProStar Fuel Tank Unable to Fill; only sleeper models

59310-004

Service Bulletin/Repair Instructions

Hendrickson Assembly Instructions; Transverse Torque Rods

IK0300047

Service Bulletin/Repair Instructions

Improved Bushings for Hendrickson Torque Rods

4328530R1

Service Bulletin/Repair Instructions

Tool Instruction - BCM Programming Harness

IK0800475

Service Bulletin/Repair Instructions

Radio Diagnostics and Information

Rec17V-792_2017-

Service Bulletin/Repair Instructions

The fire extinguishers may become clogged or require excessive force to activate. In certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. Only equipped with Kidde model FC5 and FC10 fire extinguishers identified by International part numbers 1696423C2 and 1696423C3 and installed post production at Navistar?s Truck Sales Processing Center (TSPC).

IK4300001

Service Bulletin/Repair Instructions

Updating OnCommand Link with Accelerator

IK1200921

Service Bulletin/Repair Instructions

ISX, N13, and N9 / N10 Aftertreatment Private Data Link Troubleshooting

IK2700100

Service Bulletin/Repair Instructions

OnCommand EZ-Tech

IK2500511

Service Bulletin/Repair Instructions

Using Supplier Software to Check DTCs

IK0800341

Service Bulletin/Repair Instructions

Trailer Auxiliary Switch Lamp Burning Out; Only Vehicles Equipped with Feature Code 0008TTH or 0008THG

IK0700097

Service Bulletin/Repair Instructions

NEW Ultrasonic DEF Tank Sending Unit; only models with SCR Aftertreatment system.

IK0700096

Service Bulletin/Repair Instructions

Urea Quality Sensor (UQS) Supplemental Diagnostic and Service Information; only models with SCR Aftertreatment system and N9, N10, N13, A26 or Cummins ISB, ISL, ISX engines built from January 2016

IK0800546

Service Bulletin/Repair Instructions

HVAC fault 2609-19 with 4th Gen BCM; Only models equipped with 4th generation BCM

IK2900030

Service Bulletin/Repair Instructions

Dealer EZ-Tech and Diagnostic Software Support Resource Center

IK1201363

Service Bulletin/Repair Instructions

CPA Injector Misfire Detection; Only models with 2004 thru 2017 International engines.

IK1201360

Service Bulletin/Repair Instructions

Cylinder Performance Analyzer (CPA) Resource Center; Only models with 2004 thru 2017 International engines.

IK2700090

Service Bulletin/Repair Instructions

OnCommand EZ-Tech Download Center

IK0500038

Service Bulletin/Repair Instructions

Steering Shake, Shimmy, Shudder, or Steering Vibration; only with 14k front weight rated axles and below

IK0500058

Service Bulletin/Repair Instructions

Steering Fluids

IK1201248

Service Bulletin/Repair Instructions

Cooling System Flush Procedure

IK0800374

Service Bulletin/Repair Instructions

To Get A Helios Capture; All 1939 and 1708 multiplexed trucks only

IK1200029

Service Bulletin/Repair Instructions

RADIATOR INTERNAL RESTRICTION AND FLUSH PROCEDURE

IK1600207

Service Bulletin/Repair Instructions

Wind noise at upper side door

TT7829EN

Service Bulletin/Repair Instructions

Tech Tip to aid technicians in the efficient removal and installation of a TC10 transmission

IK-1500051

Service Bulletin/Repair Instructions

IK1500051 - DAVCO FUEL PRO 382 TECHNICAL MANUAL, INSTALLATION, DIAGNOSTICS, AND SERVICE

IK0800414

Service Bulletin/Repair Instructions

Windows Stop Randomly or are Inoperative, Power Door Locks are inoperative

IK1900212

Service Bulletin/Repair Instructions

Front Blower Motor Runs Breifly At Initial Power Up

IK0400125

Service Bulletin/Repair Instructions

NAVISTAR: VARIOUS TYPES NAVISTAR VEHICLES WILL BE RECEIVING UPDATES ON THE REAR S CAM TUBE/ BRACKET PARTS. *TA UPDATED 9/10/15 *CN

IK1100005

Service Bulletin/Repair Instructions

Eaton Clutch Information

IK1900218

Service Bulletin/Repair Instructions

ESPAR AirTronic Low Run Time.

IK-0800465

Service Bulletin/Repair Instructions

NAVISTAR: STEERING WHEEL WILL NOT HAVE SHIFT CONTROLS DUE TO PHOENIX SHIFTER BEING PROGRAMMED TO LOOK FOR STEERING WHEEL MOUNTED SHIFT CONTROLS AND IF AN ERROR IS DETECTED, A FAULT WILL BE SET. MODEL PROSTAR. *PE UPDATED 9/14/15 *CN

IK1500005

Service Bulletin/Repair Instructions

Dual Fuel Tank Transfer Pump System With Two Wire Pump Troubleshooting; equipped with feature 595192 built after 08/19/2002

IK-1500035

Service Bulletin/Repair Instructions

NAVISTAR: TRUCKS EQUIPPED WITH ELECTRIC FUEL TRANSFER PUMP FOR TWO TANKS, THE FUEL IS BALANCE BETWEEN BOTH TANKS. THE ENGINE IS SUPPLIED FUEL DIRECTLY FROM THE DRAW TANK. HPV, NGV AND PROSTAR. *PE UPDATED 2/18/14. *PE UPDATED 8/14/15. *PE

IK0800092

Service Bulletin/Repair Instructions

The First Check to make when Troubleshooting any Body Controller or ESC Issue

MIN15101

Service Bulletin/Repair Instructions

NAVISTAR: SOME NAVISTAR PROSTAR VEHICLES WITH THE CUMMINS ISX 15L ENGINES INSTALLED WERE BUILT WITH THE FRONT LEFT FRAME CROSSMEMBER BOLT INSTALLED IN THE WRONG DIRECTION. *TA

IK0800485

Service Bulletin/Repair Instructions

Cluster Software Update Instructions

IK-0900094

Service Bulletin/Repair Instructions

IK: REPAIR INFORMATION REGARDING THE MISSING OR LOOSE BOLT ATTACHING HORTON STRATIS ANTI ROTATION BRACKET (ARB) TO ENGINE. MODEL PROSTAR, WORKSTAR, LONESTAR. NO YEARS LISTED. *PE UPDATED 6/27/2014 *JS UPDATED 11/7/14. *PE UPDATED 1/30/15. *PE

IK1600202

Service Bulletin/Repair Instructions

COWL TRAY SEAL; ONLY BUILT PRIOR TO 11/11/2013

IK1300021

Service Bulletin/Repair Instructions

Transmission Keeps Shifting and Display Keeps Flashing After Ignition is Turned Off; only with Freedom Line Transmission

IK0800478

Service Bulletin/Repair Instructions

Headlight Condensation or Frost; excludes sealed beam headlights such as on WorkStar, Paystar and 9900i)

IK0800014

Service Bulletin/Repair Instructions

City Horn Blows When Driver Shuts off Truck and Walks Away; only equipped with with ESC or Body Controller

IK0800352

Service Bulletin/Repair Instructions

Body Controller/ESC Software Updates

IK-1500040

Service Bulletin/Repair Instructions

INTERNATIONAL: THREE INCH FUEL TANK FILL CAP GASKET CRACKING. APPLIES TO HEAVY DUTY MODELS. SOME OF THE THREE INCH FUEL FILL CAP GASKETS HAVE BEEN CRACKING. USED PRIMARILY ON HEAVY DUTY VEHICLES LIKE 5000, 8000, 9000 AND PROSTAR. *PE UPDATED 3/20/14. *PE

IK-0800119

Service Bulletin/Repair Instructions

IKNOW: INFORMATION CONCERNING THE SUSPENSION DUMP FEATURE. IT ALLOWS THE DUMPING OF AIR FROM THE SUSPENSION BAGS AND TO SET THE POINT CONTROLLED BY THE SUSPENSION HEIGHT CONTROL VALVE. APPLIES TO: POST 2007 PROSTAR AND NHPV WITH SUSPENSION DUMP 595ACA *JS

IK-0700047

Service Bulletin/Repair Instructions

INTERNATIONAL: ON THE AFTERTREATMENT SUPPORT HANGER, THE HORIZONTAL AFTERTREATMENT SUPPORT ROD BOLT IS LOOSE OR BACKED OUT, DUE TO POSSIBLE WEAR AND NEEDS TO BE REPLACED, IF NECESSARY. *PE UPDATED 02/07/2014 *JS

IK-0400057

Service Bulletin/Repair Instructions

NAVISTAR: THE BRAKE LIGHTS STAY ON AND ARE NOT WORKING. THERE ARE PROBLEMS WITH VOLTAGE. *RM UPDATED 10/15/12. *PE UPDATED 11/6/2013 *JS

IK0900075

Service Bulletin/Repair Instructions

IKNOW: STRATIS FAN HUB DIAGNOSTICS. HORTON 12 THX VMASTER ULTRA (STRATIS) VISCOUS FAN DRIVE TROUBLESHOOTING GUIDE. *JS UPDATED 12/16/13. *PE

IK-0800427

Service Bulletin/Repair Instructions

INTERNATIONAL: THERE ARE CODE FAULTS, CAUSED BY LOAD SHEDDING, LOADED IN OTHER MODULES AND UNIT GOES INTO LOAD SHED AND FAILS TO HAVE POWER IN SWITCHES. MODEL PROSTAR, LONESTAR. NO YEARS LISTED. *PE

IK-0800418

Service Bulletin/Repair Instructions

INTERNATIONAL: WELDON TAIL LIGHTS ARE REPLACING THE TRUCK LITE ON SOME TRUCKS BUILT BEFORE 2/21/13. MODEL PROSTAR. NO MODEL YEARS LISTED. *PE UPDATED 07/23/2013 *JS UPDATED 09/11/2013 *JS

IK0500007

Service Bulletin/Repair Instructions

Adjustment Procedure for Tilt Only Steering Column; only models with Feature code 0005708

IK-1600183

Service Bulletin/Repair Instructions

IKNOW: REPAIR PROCEDURES FOR COMPLAINTS OF FOUL ODORS IN THE CAB. APPLIES TO POST 2010 PROSTAR/TRANSTAR. *JS

IK-08000422

Service Bulletin/Repair Instructions

IKNOW: THE BATTERY CUBE FUSE STUD TERMINAL WITH THE ALTERNATIVE PART NEEDS TO BE REPLACED. SOME VEHICLES MAY EXPERIENCE A SHORTED FUSE BECAUSE THE INSTALLATION WAS IMPROPER. MODELS INCLUDE ALL PROSTARS (PRIOR TO SCR RELEASE) *JS

IK-1900205

Service Bulletin/Repair Instructions

IKNOW: INSTALL KIT IN ORDER TO ALLEVIATE LOOSE, VIBRATING, OR RATTLING OF THE HOOD-MOUNTED MIRRORS. *JS

IK-0400119

Service Bulletin/Repair Instructions

IKNOW: PROSTAR BRAKE ASSEMBLY CONVERSION. THE WELD MAY BE CRACKING IN THE STAMPED S-CAM TUBE BRACKET. THE STAMPED SPIDER BRAKE ASSEMBLY SHOULD BE CONVERTED TO A CAST SPIDER BRAKE ASSEMBLY. *JS

IK1600170

Service Bulletin/Repair Instructions

IKNOW: SLEEPER SIDE SILL/UNDERBODY CROSS-MEMBER WELD CHECK AND REPAIR. THE WELDS DESCRIBED HEREIN ARE NEITHER DURABILITY NOR SAFETY CRITICAL WELDS. *JS

IK-1500067

Service Bulletin/Repair Instructions

INTERNATIONAL: INFORMATION REGARDING THE FUEL SYSTEM COMPONENTS AND REPAIRS TO CORRECT INTERFERENCE TO AVOID FUEL LINE CONTACT WEAR. MODEL PROSTAR. NO MODEL YEARS LISTED. *PE

IK-0500043

Service Bulletin/Repair Instructions

INTERNATIONAL: INFORMATION BEING PROVIDED REGARDING THE RUSTING OF POWER STEERING HOSES THAT NEEDS TO BE REMOVED AND REPLACED. MODEL PROSTAR. NO MODEL YEARS LISTED. *PE

IK-0800382

Service Bulletin/Repair Instructions

INTERNATIONAL: BATTERY CABLES ROUTED TOO CLOSE TO SPRING HANGER SHACKLE BOLT FOR LEFT-SIDED BATTERY BOX OR 8600 BOC BATTERY BOX. MODEL PRO-STAR113 GARLAND BUILT. NO MODEL YEARS LISTED. *PE

IK-0800383

Service Bulletin/Repair Instructions

INTERNATIONAL: SPRING HANGER SHACKLE BOLT MAY HAVE BATTERY CABLES ROUTED TOO CLOSE FOR LEFT SIDED BATTERY BOX OR 8600 LSM BOC BATTERY BOX FOR EXCOBEDO BUILT PROSTAR 113. NO MODEL YEARS LISTED. *PE

IK-0800334

Service Bulletin/Repair Instructions

INCORRECT 5AMP FUSE AT LOCATION F11-D ON WABCO 6 SENSOR 6 MODULATER. *KB

AFC-11929

Service Bulletin/Repair Instructions

NAVISTAR: HVAC FRONT INSIDE MODULE DRAIN REPAIR. *KB

AFC-12902

Service Bulletin/Repair Instructions

NAVISTAR: MAXXFORCE 11, 13, AND 15 RECALIBRATION TO ADRESS FREQUENT WARNING LIGHTS. *KB

SB-IK-0800293-2

Service Bulletin/Repair Instructions

NAVISTAR: TROUBLESHOOTING FOR INTERMITTENT OR NO FRONT BLOWER OPERATION. *RM

IK-0300023

Service Bulletin/Repair Instructions

INTERNATIONAL: LOWER FRONT SHOCK MOUNT BENDING ON PROSTAR S MODELS (113) BBC W/ALL ENGINES AND PROSTAR MODELS (122) BBC W/CATERPILLAR C15 ENGINES. PROSTAR MODELS WITH CATERPILLAR C15 ENGINES WILL ONLY HAVE THE ISSUE ON THE RIGHT SIDE. NO MODEL YEARS LISTED. *PE UPDATED 4/6/11. *PE

SB-IK-0400063

Service Bulletin/Repair Instructions

INTERNATIONAL: BRAKE PEDAL NOT RETURNING AND STICKING SLIGHTLY IN THE APPLIED POSITION. BRAKE PEDAL NOT RETURNING AND BINDING. BRAKE LIGHT STAYING ON. MODEL PROSTAR, NO MODEL YEARS LISTED. *PE UPDATE 02/17/10. *PE UPDATED 7/16/10. *PE

IK-1600114

Service Bulletin/Repair Instructions

INTERNATIONAL: FIXED VENT WINDOW 016HKR REPLACEMENT AND REBONDING INSTRUCTIONS. UNWANTED AIR, NOISE, OR WATER INTRUSTION. MODEL YEARS NOT LISTED. *PE

IK-0800194

Service Bulletin/Repair Instructions

INTERNATIONAL TRUCK: INTERMITTENT OR NO FRONT BLOWER OPERATION. OUTLINES THE PROCESS FOR TROUBLESHOOTING THE FRONT BLOWER ON PROSTAR, LONESTAR, DURASTAR, TRANSTAR, AND WORKSTAR MODELS. NO MODEL YEARS LISTED. *PE

IK-0800158

Service Bulletin/Repair Instructions

INTERNATIONAL: ICON WILL NOT FUNCTION PROPERLY. ABS LIGHTS COME ON WHEN ICON STARTS OR STOPS. UNIT SHUTS DOWN BEFORE ICON PARAMETER IS REACHED. IF YOU HAVE MORE THAN ONE HOUR IN TROUBLESHOOTING AND DO NOT HAVE A GOOD DIRECTION TO FOLLOW FOR RESOLUTION, PLEASE OPEN A IKNOW CASE FILE. NO MODEL YEARS LISTED. *PE

IK0800172

Service Bulletin/Repair Instructions

NAVISTAR: VARIOUS TYPES OF VEHICLES INCLUDING LONESTAR, PROSTAR, 8600, AND 7600 VEHICLES WILL NEED AN OPERATION TO IMPROVE THE CAB CIRCUIT GROUNDS. 7/17/15 *TA

AFC-08914

Service Bulletin/Repair Instructions

NAVISTAR: MISLOCATED TORQUE ROD BRACKET ON CERTAIN PROSTAR AND 9000 MODELS. REQUIRES AN INSPECTION TO DETERMINE IF THE TORQUE ROD BRACKET WAS MISLOCATED ON DANA 40K AND 46K TANDEM AXLES. MODEL YEARS UNKNOWN. *PE

TSI-08-05-02

Service Bulletin/Repair Instructions

NAVISTAR: POWER STEERING INTERMEDIATE SHAFT U JOINT END PLAY MEASUREMENT. *PE

TSI-08-05-01

Service Bulletin/Repair Instructions

NAVISTAR: PROSTAR POWER STEERING COOLER HOSES. *PE

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.

2002 International Prostar Service Bulletins: 107 bulletins | CarFathom