Vehicle report

2012 INTERNATIONAL TERRASTAR

Service bulletins

128 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

IK2600090

Other

New CARB Idle Reduction Change Request

IK4300035

Service Bulletin/Repair Instructions

This tool is designed to compare Diamond Logic feature data across multiple vehicle configuration files. It allows users to quickly load files either manually or directly from the Diamond Logic Builder Vehicles folder using VIN-based selection. As files are added or removed, the comparison runs automatically with no manual action required. The program presents results in an interactive table that shows feature codes, descriptions, access levels, and whether each feature is present in each selected file. Built-in search, filtering, and sorting make it easy to locate specific features or focus only on differences between files. Column visibility can be customized to show or hide descriptions and access information as needed. Users can remove files individually or clear all files at once, with results updating instantly. The tool also includes reporting and export options that reflect exactly what is visible on screen, allowing results to be printed, copied, saved as text, or exported to CSV for use in Excel or other spreadsheet tools. Overall, the program streamlines the process of comparing vehicle feature configurations, helping users quickly identify differences, validate setups, and document results without manual comparison or external tools.

IK2600255

Other

This document provides guidance for assessing the feasibility of implementing a customer-requested change to an engine or vehicle parameter/feature. Customer requested changes will be approved in accordance with the requirements specified in 40 CFR Part 1037 to ensure continued compliance with greenhouse gas (GHG) regulations.

IK2600047

Service Bulletin/Repair Instructions

Engine replacements for all International engines will need to follow this procedure.

IK1600272

Service Bulletin/Repair Instructions

This document will guide the user through a step-by-step procedure for detecting water leaks in vehicle cabs and windshields using an ultrasonic sound detector.

IK0600030

Service Bulletin/Repair Instructions

This document will guide the user through understanding Prop Shaft Codes and understanding the variations of prop codes. (Metric Prop codes start with the number a 4 and Non metric Prop codes start with a 2.)

IK1201009

Service Bulletin/Repair Instructions

In some geographic areas, ambient temperatures reaching below 15°F (-10 °C), including high levels of humidity, an operator may experience engine stalling, low performance, and or poor aftertreatment performance. This is caused by condensation accumulating and freezing within the Charge Air Cooler (CAC); affecting air flow into the engine. This article lists all the currently available winter front covers that can be installed on the front grille and bumper to reduce cold air flow to the engine compartment.

IK3400001

Service Bulletin/Repair Instructions

Title: Service Portal iKNow Feedback Case Types Applies To: All

IK1400005

Service Bulletin/Repair Instructions

Title: Driveline Information Center and Troubleshooting Procedures Applies To: All Vehicles

IK1900022

Service Bulletin/Repair Instructions

Title: A/C Refrigerant and Oil Capacities Applies To: All current models

IK0900157

Service Bulletin/Repair Instructions

Title: Fan belt replacement guidelines for frayed edges Applies To: All Models

IK1200716

Service Bulletin/Repair Instructions

Title: Engine Emission Label Replacement, Certificate of Conformance and Clean Idle Sticker Addition Procedure Applies To: All Navistar Powered Trucks Requesting Engine Emission Label Replacement, Certificate of Conformance and/or Clean Idle Sticker, Clean Truck Check

IK0500054

Service Bulletin/Repair Instructions

Title: Steering Gear Seal Repair Guidelines Applies To: Steering gears

IK2600069

Service Bulletin/Repair Instructions

Title: How to Request a Horsepower Quote Applies To: All International and Cummins Electronic engines

IK0300078

Service Bulletin/Repair Instructions

This document reminds technicians of the critical relationship between the truck's suspension and the driveline operating angles. The information applies to diesel, gas, and electric vehicles.

IK1400023

Service Bulletin/Repair Instructions

This article addresses chassis lean conditions on all chassis. This does not include any diagnostics for body leans such as a cab lean. Keep in mind that a chassis lean may cause or accentuate a cab lean. Filling out the printable form and using the notes in blue will help you to determine the source of the lean and identify the action and parts required to correct the lean.

IK0200013

Service Bulletin/Repair Instructions

Suggested alignment target values when performing a vehicle axle alignment.

IK0800407

Service Bulletin/Repair Instructions

Starter Diagnostics and warranty claim procedure; all engines EXCLUDING Cummins ISB engine with Allison transmission or PSI engine.

IK0800351

Service Bulletin/Repair Instructions

J1939 Data Link Source Address Information

IK0300010

Service Bulletin/Repair Instructions

Diagnosis of chassis wander complaints.

IK0400040

Service Bulletin/Repair Instructions

General Wheel Speed Sensor Troubleshooting

IKo800080

Service Bulletin/Repair Instructions

J1939 Data Link Troubleshooting

IK1201472

Service Bulletin/Repair Instructions

Pico Scope CCOS (Crankcase Separator Test)

IK0800605

Service Bulletin/Repair Instructions

PicoScope Test 5V & 12V Intermittent Open and Short circuit diagnostics

IK0800606

Service Bulletin/Repair Instructions

PicoScope Test 12V Electrical Noise Detection

IK0800607

Service Bulletin/Repair Instructions

PicoScope Test - Battery Loss of Charge - Parasitic Draw Test

IK0800609

Service Bulletin/Repair Instructions

PicoScope Test for Datalink (CAN) Health Shorts & opens

IK0800610

Service Bulletin/Repair Instructions

PicoScope Test Resistance and Ohmmeter

IK0800611

Service Bulletin/Repair Instructions

PicoScope Wheel Speed Sensor Test

IK1201469

Service Bulletin/Repair Instructions

PicoScope Test One Channel RCT

IK2600052

Service Bulletin/Repair Instructions

Calculating pulses per mile (speedometer setting); only models equipped with International engines

IK1201241

Service Bulletin/Repair Instructions

ECM Calibration for DPF Replacement; Applies to MaxxForce Engines

IK0800080

Service Bulletin/Repair Instructions

J1939 Data Link Troubleshooting

IK1000003

Service Bulletin/Repair Instructions

Power Steering Diagnostics Flow / Pressure Specifications For Power Steering Gears and Power Steering Pumps

IK1201299

Service Bulletin/Repair Instructions

Engine Oil Capacities. All International electronic engines 1994 to present and Cummins ISB, ISM, or ISX engines

IK1600131

Service Bulletin/Repair Instructions

Cab water leak troubleshooting tips

IK0700112

Service Bulletin/Repair Instructions

Aftertreatment Clamp Corrosion; Single Can Aftertreatment Systems

IK1600233

Service Bulletin/Repair Instructions

Cab Lean Concern

IK0800504

Service Bulletin/Repair Instructions

Repair Procedures for Vehicles Struck by Lightning

IK1600258

Service Bulletin/Repair Instructions

Cleaning and Disinfecting Trucks and Buses

IK0800092

Service Bulletin/Repair Instructions

The First Check to make when Troubleshooting any Body Controller or ESC Issue

K1200716

Service Bulletin/Repair Instructions

Engine Emission Label Replacement, Certificate of Conformance and Clean Idle Sticker Addition Procedure

IK1600207

Service Bulletin/Repair Instructions

Wind noise at upper side of cab door

IK0400077

Service Bulletin/Repair Instructions

FLR-10 Bendix Wingman Misalignment Issues; only models with Feature Code 08TKY Wingman FLR-10 Radars

4328530R1

Service Bulletin/Repair Instructions

Tool Instruction - BCM Programming Harness

IK0800475

Service Bulletin/Repair Instructions

Radio Diagnostics and Information

Rec17V-792_2017-

Service Bulletin/Repair Instructions

The fire extinguishers may become clogged or require excessive force to activate. In certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. Only equipped with Kidde model FC5 and FC10 fire extinguishers identified by International part numbers 1696423C2 and 1696423C3 and installed post production at Navistar?s Truck Sales Processing Center (TSPC).

IK4300001

Service Bulletin/Repair Instructions

Updating OnCommand Link with Accelerator

IK1200921

Service Bulletin/Repair Instructions

ISX, N13, and N9 / N10 Aftertreatment Private Data Link Troubleshooting

IK2700100

Service Bulletin/Repair Instructions

OnCommand EZ-Tech

IK2500511

Service Bulletin/Repair Instructions

Using Supplier Software to Check DTCs

IK0800341

Service Bulletin/Repair Instructions

Trailer Auxiliary Switch Lamp Burning Out; Only Vehicles Equipped with Feature Code 0008TTH or 0008THG

IK0700097

Service Bulletin/Repair Instructions

NEW Ultrasonic DEF Tank Sending Unit; only models with SCR Aftertreatment system.

IK0700096

Service Bulletin/Repair Instructions

Urea Quality Sensor (UQS) Supplemental Diagnostic and Service Information; only models with SCR Aftertreatment system and N9, N10, N13, A26 or Cummins ISB, ISL, ISX engines built from January 2016

IK0800546

Service Bulletin/Repair Instructions

HVAC fault 2609-19 with 4th Gen BCM; Only models equipped with 4th generation BCM

IK2900030

Service Bulletin/Repair Instructions

Dealer EZ-Tech and Diagnostic Software Support Resource Center

IK1201363

Service Bulletin/Repair Instructions

CPA Injector Misfire Detection; Only models with 2004 thru 2017 International engines.

IK1201360

Service Bulletin/Repair Instructions

Cylinder Performance Analyzer (CPA) Resource Center; Only models with 2004 thru 2017 International engines.

IK2700090

Service Bulletin/Repair Instructions

OnCommand EZ-Tech Download Center

IK1900225

Service Bulletin/Repair Instructions

Air Conditioning Mechanical Pressures Diagnostics

IK1900226

Service Bulletin/Repair Instructions

Air Conditioning Control Head Diagnostics

IK1900228

Service Bulletin/Repair Instructions

2010 and Newer Vehicle Air Conditioning Diagnostics (Start Here)

IK0500038

Service Bulletin/Repair Instructions

Steering Shake, Shimmy, Shudder, or Steering Vibration; only with 14k front weight rated axles and below

IK0500058

Service Bulletin/Repair Instructions

Steering Fluids

IK1201248

Service Bulletin/Repair Instructions

Cooling System Flush Procedure

IK0800374

Service Bulletin/Repair Instructions

To Get A Helios Capture; All 1939 and 1708 multiplexed trucks only

IK1600222

Service Bulletin/Repair Instructions

POWER WINDOW BINDING

IK1200029

Service Bulletin/Repair Instructions

RADIATOR INTERNAL RESTRICTION AND FLUSH PROCEDURE

IK1201259

Service Bulletin/Repair Instructions

MaxxForce 7 Fuel Dilution Diagnostics

IK-1201314

Service Bulletin/Repair Instructions

PERFORMING RELATIVE COMPRESSION TEST AND MISFIRE TEST WITH CPA TOOL

IK-1500051

Service Bulletin/Repair Instructions

IK1500051 - DAVCO FUEL PRO 382 TECHNICAL MANUAL, INSTALLATION, DIAGNOSTICS, AND SERVICE

IK-1201253

Service Bulletin/Repair Instructions

IK1201253 - EXHAUST MANIFOLD SERVICE PROCEDURES

IK-1201326

Service Bulletin/Repair Instructions

IK1201326 - SERVICE PARTS DAMAGED NEW TURBOCHARGER OIL SUPPLY TUBE

IK0800414

Service Bulletin/Repair Instructions

Windows Stop Randomly or are Inoperative, Power Door Locks are inoperative

121602

Service Bulletin/Repair Instructions

Change in Seat Belt Manufacturer - Inspection and Replacements

IK1300138

Service Bulletin/Repair Instructions

TerraStar Transfer Case Diagnostic and Operational Information

IK1600218

Service Bulletin/Repair Instructions

Seat occupant sensor; Emergency applications only

IK1900158

Service Bulletin/Repair Instructions

Dash Cluster Lamp Operation, Functions and Regeneration Instructions, With International engines

REC15509

Service Bulletin/Repair Instructions

A jump start or electrical load dump event could result in an overvoltage condition of the cab Linear Power Module (LPM). The overvoltage condition could eventually cause overheating of the LPM circuit board.

IK1300141

Service Bulletin/Repair Instructions

Vehicles with Thandle Shifters; 6th Gear Disable Information and Diagnostics

IK0800296

Service Bulletin/Repair Instructions

HVAC faults 520211 and 520465

IK0700032

Service Bulletin/Repair Instructions

DPF Snap Accel Test - Quick Test to All vehicles with DPFs

IK-0800414

Service Bulletin/Repair Instructions

INTERNATIONAL: INFORMATION REGARDING ISSUE WITH POWER WINDOWS FAILING TO OPERATE PROPERLY OR POWER DOORS FAILING TO LOCK OR WHEN WINDOW STOPS, BUTTON PRESSED AND WINDOW RESUMES OPERATION. MODELS TERRASTAR, DURASTAR, WORKSTAR, TRANSSTAR, PROSTAR AND LONESTAR. NO MODEL YEARS LISTED. *PE UPDATED 12/16/13. *PE UPDATED 12/18/13. *PE UPDATED 9/14/15 *CN

IK0300061

Service Bulletin/Repair Instructions

8,000 LBS Front Suspension Lean Correction

IK-0800299

Service Bulletin/Repair Instructions

INTERNATIONAL (NAVISTAR): CHASSIS SIDE, SEATS AND SEAT BELT SENSORS ARE NOT PROPERLY WIRED AND MAY NOT FUNCTION CORRECTLY. *PE TERRASTAR, 4000 AND 7000 SERIES. NO MODEL YEARS LISTED. UPDATED 9/14/15 *CN

IK1900223

Service Bulletin/Repair Instructions

Air Conditioning Electrical Diagnostics

IK0800485

Service Bulletin/Repair Instructions

Cluster Software Update Instructions

IK-0800348

Service Bulletin/Repair Instructions

CHANGING TRUCK OR TRAILER LIGHTING, BETWEEN COMBINED OR SEPARATE, STOP AND TURN LIGHTS. NAVISTAR. *KB UPDATED 1/27/15. *PE

IK0800348

Service Bulletin/Repair Instructions

COMBINED OR SEPARATE, TURN AND STOP LIGHTS

IK1600202

Service Bulletin/Repair Instructions

COWL TRAY SEAL; ONLY BUILT PRIOR TO 11/11/2013

IK0800139

Service Bulletin/Repair Instructions

REMOTE ENGINE SPEED CONTROL MODULE (RESCM) TROUBLESHOOTING

IK0400134

Service Bulletin/Repair Instructions

Brake Light Operation on TerraStar with HydroMax brakes

REC14505

Service Bulletin/Repair Instructions

Emergency vehicle applications that originally left the assembly plant with Engine Warning Protection Shutdown (EWPS) disabled may have inadvertently had the EWPS enabled, when programmed in the field for other programming changes.

IK0800336

Service Bulletin/Repair Instructions

Horn Sounds On Its Own While Vehicle Parked - OR - Horn Inoperative

IK0800014

Service Bulletin/Repair Instructions

City Horn Blows When Driver Shuts off Truck and Walks Away; only equipped with with ESC or Body Controller

IK0800056

Service Bulletin/Repair Instructions

Retrieving Fault Codes Through the Cluster Doesn?t Work

IK1200271

Service Bulletin/Repair Instructions

Remote Throttle Control Options for Vehicles with ESC?s or Body Controllers and International Engines

IK0800352

Service Bulletin/Repair Instructions

Body Controller/ESC Software Updates

IK-1200820

Service Bulletin/Repair Instructions

INTERNATIONAL: AN IMPROPERLY CHANGING PARAMETER IN AN ABS MODULE OR AN ECM CALIBRATION UPDATE, CAN CAUSE ONE OR MORE FAULTS. *PE

IK1200620

Service Bulletin/Repair Instructions

ABS Fault After ECM Calibration or Incorrectly changing a parameter

IK-0700057

Service Bulletin/Repair Instructions

IKNOW: SOME VEHICLES MAY EXPERIENCE AN EXHAUST LEAK. THIS BULLETIN IS THE REPAIR PROCEDURE FOR THE LEAK BETWEEN THE TURBOCHARGER ADAPTER AND THE TURBOCHARGER DOWN PIPE. NO MODEL YEARS WERE PROVIDED.*JS UPDATED 02/07/2013 *JS

IK0700057

Service Bulletin/Repair Instructions

Exhaust Leak Repair at Turbocharger Adapter to Down Pipe Joint

IK0900007

Service Bulletin/Repair Instructions

Ethylene Glycol Coolant Color Change to be Phased-In Approximately April 1, 2004

IK-1300138

Service Bulletin/Repair Instructions

INTERNATIONAL: INFORMATION PROVIDED REGARDING THE OPERATIONAL AND DIAGNOSTIC OF TRANSFER CASE WITH 4 FEEDBACK SWITCHES AND 2 ELECTRIC ACTUATORS. MODEL TERRASTAR. *PE

IK-1600149

Service Bulletin/Repair Instructions

INTERNATIONAL (NAVISTAR): THE ADHESIVE PATCH, USED ON ONE PIECE SUNSHADE, FAILS, AND THE SUNSHADE MOUNTING BRACKET, USED ON MODEL DAY CABS, COMES OFF. *PE UPDATED 5/9/12 *JS UPDATED 05/07/13 *JS UPDATED 11/14/2013 *JS

IK1600149

Service Bulletin/Repair Instructions

One piece sunshade mounting bracket becomes loose or comes off the cab; Only models built in Garland or Springfield between June 2010 and February 2012. This does not affect Escobedo built vehicles.

IK0800037

Service Bulletin/Repair Instructions

Location of 1000 OHM Resistor In the HVAC Wiring

SFN1320

Service Bulletin/Repair Instructions

Diagnosis of Noise Originating from Steering System

IK0500007

Service Bulletin/Repair Instructions

Adjustment Procedure for Tilt Only Steering Column; only models with Feature code 0005708

IK0100032

Service Bulletin/Repair Instructions

TerraStar Frame Reinforcement Excessive Gap Variance

IK0400122

Service Bulletin/Repair Instructions

IKNOW: AFTER REPLACEMENT, PROGRAM TRW 355 ABS MODULE. MODEL TERRASTAR. NO MODEL YEARS GIVEN.*JS

AFC-13915

Service Bulletin/Repair Instructions

NAVISTAR: SOME VEHICLES MAY HAVE LOOSE OR BROKEN BOLTS ON THE AC COMPRESSOR SUPPORT. MODELS INCLUDE CE C BUS, DURASTAR, HC C BUS, AND TERRASTAR BUILT FROM JULY 12, 2007 TO MAY 29, 2013. AE S BUS, BE S BUS, AND CE S BUS BUILT FROM JUNE 12,2007 TO MAY 30,2013. *JS

IK1600178

Service Bulletin/Repair Instructions

Torsion Bar Retention Cotter Pin Design Change; only models built before 1/31/2013

AFC12941

Service Bulletin/Repair Instructions

Engine Warning Light with fault codes or engine misfire due to open injector circuits caused by spread terminals on the Under Valve Cover (UVC) Injector Harness.

IK1200636

Service Bulletin/Repair Instructions

EPA 2010 MaxxForce 7 Engine Calibration Releases

IK0100016

Service Bulletin/Repair Instructions

Complaint of a new chassis with a frame bow; only chassis equipped with "dogbone" style crossmembers

IK1300134

Service Bulletin/Repair Instructions

TerraStar Transmission Shift Cable Routing

IK-1600178

Service Bulletin/Repair Instructions

INTERNATIONAL: THIS IS A COSMETIC ISSUE, ON SOME TRUCKS, WHERE A DESIGN CHANGE FOR THE TORSION BAR RETENTION PIN, DUE TO POSSIBLE ROTATING AND WEARING AGAINST AND/OR CRACKING GRILLE OPENING REINFORCEMENT (GOR). MODELS 2011-2013 TERRASTAR. *PE

IK0800411

Service Bulletin/Repair Instructions

Body Controller Resource Center

IK0800412

Service Bulletin/Repair Instructions

Headlight Operation and Troubleshooting; only Post 2007 Vehicles Built with a Body Controller

IK0800410

Service Bulletin/Repair Instructions

FM/AM Radio with No Sound

IK-1600166

Service Bulletin/Repair Instructions

INTERNATIONAL: INFORMATIONAL PROCEDURES FOR REPAIRING CONNECTIONS FOR GROMMET PASS THROUGH DUE TO WATER LEAKAGE. MODELS TERRASTAR, DURASTAR, WORKSTAR, TRANSTAR, PROSTAR, LONESTAR. NO MODEL YEARS LISTED. *PE

IK1600166

Service Bulletin/Repair Instructions

Water leaks through Cab Cowl pass-through connections

IK0800366

Service Bulletin/Repair Instructions

Power Windows randomly stop

IK1200634

Service Bulletin/Repair Instructions

Aftertreatment Resource Center; All models equipped with EPA 2007 and newer engines

IK0800356

Service Bulletin/Repair Instructions

INTERNATIONAL: HEADLAMP WIRING HARNESS REROUTING. *KB

AFC-11908

Service Bulletin/Repair Instructions

NAVISTAR: THERE IS AN IMPROVED ENGINE CALIBRATION. *RM

AFC-10920

Service Bulletin/Repair Instructions

NAVISTAR: A CHIRPING SOUND FROM THE HVAC BLOWER WHEN THE IGNITION KEY IS FIRST TURNED ON. TEMPORARY LOSS OF THE BLOWER SPEED CONTROL WHEN THE VEHICLE IS STARTED IN COLD WEATHER. *RM

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.