IK2600090
Other
New CARB Idle Reduction Change Request
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
IK2600090
New CARB Idle Reduction Change Request
IK4300035
This tool is designed to compare Diamond Logic feature data across multiple vehicle configuration files. It allows users to quickly load files either manually or directly from the Diamond Logic Builder Vehicles folder using VIN-based selection. As files are added or removed, the comparison runs automatically with no manual action required. The program presents results in an interactive table that shows feature codes, descriptions, access levels, and whether each feature is present in each selected file. Built-in search, filtering, and sorting make it easy to locate specific features or focus only on differences between files. Column visibility can be customized to show or hide descriptions and access information as needed. Users can remove files individually or clear all files at once, with results updating instantly. The tool also includes reporting and export options that reflect exactly what is visible on screen, allowing results to be printed, copied, saved as text, or exported to CSV for use in Excel or other spreadsheet tools. Overall, the program streamlines the process of comparing vehicle feature configurations, helping users quickly identify differences, validate setups, and document results without manual comparison or external tools.
IK2600255
This document provides guidance for assessing the feasibility of implementing a customer-requested change to an engine or vehicle parameter/feature. Customer requested changes will be approved in accordance with the requirements specified in 40 CFR Part 1037 to ensure continued compliance with greenhouse gas (GHG) regulations.
IK2600047
Engine replacements for all International engines will need to follow this procedure.
IK1600272
This document will guide the user through a step-by-step procedure for detecting water leaks in vehicle cabs and windshields using an ultrasonic sound detector.
IK0600030
This document will guide the user through understanding Prop Shaft Codes and understanding the variations of prop codes. (Metric Prop codes start with the number a 4 and Non metric Prop codes start with a 2.)
IK1201009
In some geographic areas, ambient temperatures reaching below 15°F (-10 °C), including high levels of humidity, an operator may experience engine stalling, low performance, and or poor aftertreatment performance. This is caused by condensation accumulating and freezing within the Charge Air Cooler (CAC); affecting air flow into the engine. This article lists all the currently available winter front covers that can be installed on the front grille and bumper to reduce cold air flow to the engine compartment.
IK3400001
Title: Service Portal iKNow Feedback Case Types Applies To: All
IK1400005
Title: Driveline Information Center and Troubleshooting Procedures Applies To: All Vehicles
IK1900022
Title: A/C Refrigerant and Oil Capacities Applies To: All current models
IK0900157
Title: Fan belt replacement guidelines for frayed edges Applies To: All Models
IK1200716
Title: Engine Emission Label Replacement, Certificate of Conformance and Clean Idle Sticker Addition Procedure Applies To: All Navistar Powered Trucks Requesting Engine Emission Label Replacement, Certificate of Conformance and/or Clean Idle Sticker, Clean Truck Check
IK0500054
Title: Steering Gear Seal Repair Guidelines Applies To: Steering gears
IK2600069
Title: How to Request a Horsepower Quote Applies To: All International and Cummins Electronic engines
IK0300078
This document reminds technicians of the critical relationship between the truck's suspension and the driveline operating angles. The information applies to diesel, gas, and electric vehicles.
IK1400023
This article addresses chassis lean conditions on all chassis. This does not include any diagnostics for body leans such as a cab lean. Keep in mind that a chassis lean may cause or accentuate a cab lean. Filling out the printable form and using the notes in blue will help you to determine the source of the lean and identify the action and parts required to correct the lean.
IK0200013
Suggested alignment target values when performing a vehicle axle alignment.
IK0800407
Starter Diagnostics and warranty claim procedure; all engines EXCLUDING Cummins ISB engine with Allison transmission or PSI engine.
IK0800351
J1939 Data Link Source Address Information
IK0300010
Diagnosis of chassis wander complaints.
IK0400040
General Wheel Speed Sensor Troubleshooting
IKo800080
J1939 Data Link Troubleshooting
IK1201472
Pico Scope CCOS (Crankcase Separator Test)
IK0800605
PicoScope Test 5V & 12V Intermittent Open and Short circuit diagnostics
IK0800606
PicoScope Test 12V Electrical Noise Detection
IK0800607
PicoScope Test - Battery Loss of Charge - Parasitic Draw Test
IK0800609
PicoScope Test for Datalink (CAN) Health Shorts & opens
IK0800610
PicoScope Test Resistance and Ohmmeter
IK0800611
PicoScope Wheel Speed Sensor Test
IK1201469
PicoScope Test One Channel RCT
IK2600052
Calculating pulses per mile (speedometer setting); only models equipped with International engines
IK1201241
ECM Calibration for DPF Replacement; Applies to MaxxForce Engines
IK0800080
J1939 Data Link Troubleshooting
IK1000003
Power Steering Diagnostics Flow / Pressure Specifications For Power Steering Gears and Power Steering Pumps
IK1201299
Engine Oil Capacities. All International electronic engines 1994 to present and Cummins ISB, ISM, or ISX engines
IK1600131
Cab water leak troubleshooting tips
IK0700112
Aftertreatment Clamp Corrosion; Single Can Aftertreatment Systems
IK1600233
Cab Lean Concern
IK0800504
Repair Procedures for Vehicles Struck by Lightning
IK1600258
Cleaning and Disinfecting Trucks and Buses
IK0800092
The First Check to make when Troubleshooting any Body Controller or ESC Issue
K1200716
Engine Emission Label Replacement, Certificate of Conformance and Clean Idle Sticker Addition Procedure
IK1600207
Wind noise at upper side of cab door
IK0400077
FLR-10 Bendix Wingman Misalignment Issues; only models with Feature Code 08TKY Wingman FLR-10 Radars
4328530R1
Tool Instruction - BCM Programming Harness
IK0800475
Radio Diagnostics and Information
Rec17V-792_2017-
The fire extinguishers may become clogged or require excessive force to activate. In certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. Only equipped with Kidde model FC5 and FC10 fire extinguishers identified by International part numbers 1696423C2 and 1696423C3 and installed post production at Navistar?s Truck Sales Processing Center (TSPC).
IK4300001
Updating OnCommand Link with Accelerator
IK1200921
ISX, N13, and N9 / N10 Aftertreatment Private Data Link Troubleshooting
IK2700100
OnCommand EZ-Tech
IK2500511
Using Supplier Software to Check DTCs
IK0800341
Trailer Auxiliary Switch Lamp Burning Out; Only Vehicles Equipped with Feature Code 0008TTH or 0008THG
IK0700097
NEW Ultrasonic DEF Tank Sending Unit; only models with SCR Aftertreatment system.
IK0700096
Urea Quality Sensor (UQS) Supplemental Diagnostic and Service Information; only models with SCR Aftertreatment system and N9, N10, N13, A26 or Cummins ISB, ISL, ISX engines built from January 2016
IK0800546
HVAC fault 2609-19 with 4th Gen BCM; Only models equipped with 4th generation BCM
IK2900030
Dealer EZ-Tech and Diagnostic Software Support Resource Center
IK1201363
CPA Injector Misfire Detection; Only models with 2004 thru 2017 International engines.
IK1201360
Cylinder Performance Analyzer (CPA) Resource Center; Only models with 2004 thru 2017 International engines.
IK2700090
OnCommand EZ-Tech Download Center
IK1900225
Air Conditioning Mechanical Pressures Diagnostics
IK1900226
Air Conditioning Control Head Diagnostics
IK1900228
2010 and Newer Vehicle Air Conditioning Diagnostics (Start Here)
IK0500038
Steering Shake, Shimmy, Shudder, or Steering Vibration; only with 14k front weight rated axles and below
IK0500058
Steering Fluids
IK1201248
Cooling System Flush Procedure
IK0800374
To Get A Helios Capture; All 1939 and 1708 multiplexed trucks only
IK1600222
POWER WINDOW BINDING
IK1200029
RADIATOR INTERNAL RESTRICTION AND FLUSH PROCEDURE
IK1201259
MaxxForce 7 Fuel Dilution Diagnostics
IK-1201314
PERFORMING RELATIVE COMPRESSION TEST AND MISFIRE TEST WITH CPA TOOL
IK-1500051
IK1500051 - DAVCO FUEL PRO 382 TECHNICAL MANUAL, INSTALLATION, DIAGNOSTICS, AND SERVICE
IK-1201253
IK1201253 - EXHAUST MANIFOLD SERVICE PROCEDURES
IK-1201326
IK1201326 - SERVICE PARTS DAMAGED NEW TURBOCHARGER OIL SUPPLY TUBE
IK0800414
Windows Stop Randomly or are Inoperative, Power Door Locks are inoperative
121602
Change in Seat Belt Manufacturer - Inspection and Replacements
IK1300138
TerraStar Transfer Case Diagnostic and Operational Information
IK1600218
Seat occupant sensor; Emergency applications only
IK1900158
Dash Cluster Lamp Operation, Functions and Regeneration Instructions, With International engines
REC15509
A jump start or electrical load dump event could result in an overvoltage condition of the cab Linear Power Module (LPM). The overvoltage condition could eventually cause overheating of the LPM circuit board.
IK1300141
Vehicles with Thandle Shifters; 6th Gear Disable Information and Diagnostics
IK0800296
HVAC faults 520211 and 520465
IK0700032
DPF Snap Accel Test - Quick Test to All vehicles with DPFs
IK-0800414
INTERNATIONAL: INFORMATION REGARDING ISSUE WITH POWER WINDOWS FAILING TO OPERATE PROPERLY OR POWER DOORS FAILING TO LOCK OR WHEN WINDOW STOPS, BUTTON PRESSED AND WINDOW RESUMES OPERATION. MODELS TERRASTAR, DURASTAR, WORKSTAR, TRANSSTAR, PROSTAR AND LONESTAR. NO MODEL YEARS LISTED. *PE UPDATED 12/16/13. *PE UPDATED 12/18/13. *PE UPDATED 9/14/15 *CN
IK0300061
8,000 LBS Front Suspension Lean Correction
IK-0800299
INTERNATIONAL (NAVISTAR): CHASSIS SIDE, SEATS AND SEAT BELT SENSORS ARE NOT PROPERLY WIRED AND MAY NOT FUNCTION CORRECTLY. *PE TERRASTAR, 4000 AND 7000 SERIES. NO MODEL YEARS LISTED. UPDATED 9/14/15 *CN
IK1900223
Air Conditioning Electrical Diagnostics
IK0800485
Cluster Software Update Instructions
IK-0800348
CHANGING TRUCK OR TRAILER LIGHTING, BETWEEN COMBINED OR SEPARATE, STOP AND TURN LIGHTS. NAVISTAR. *KB UPDATED 1/27/15. *PE
IK0800348
COMBINED OR SEPARATE, TURN AND STOP LIGHTS
IK1600202
COWL TRAY SEAL; ONLY BUILT PRIOR TO 11/11/2013
IK0800139
REMOTE ENGINE SPEED CONTROL MODULE (RESCM) TROUBLESHOOTING
IK0400134
Brake Light Operation on TerraStar with HydroMax brakes
REC14505
Emergency vehicle applications that originally left the assembly plant with Engine Warning Protection Shutdown (EWPS) disabled may have inadvertently had the EWPS enabled, when programmed in the field for other programming changes.
IK0800336
Horn Sounds On Its Own While Vehicle Parked - OR - Horn Inoperative
IK0800014
City Horn Blows When Driver Shuts off Truck and Walks Away; only equipped with with ESC or Body Controller
IK0800056
Retrieving Fault Codes Through the Cluster Doesn?t Work
IK1200271
Remote Throttle Control Options for Vehicles with ESC?s or Body Controllers and International Engines
IK0800352
Body Controller/ESC Software Updates
IK-1200820
INTERNATIONAL: AN IMPROPERLY CHANGING PARAMETER IN AN ABS MODULE OR AN ECM CALIBRATION UPDATE, CAN CAUSE ONE OR MORE FAULTS. *PE
IK1200620
ABS Fault After ECM Calibration or Incorrectly changing a parameter
IK-0700057
IKNOW: SOME VEHICLES MAY EXPERIENCE AN EXHAUST LEAK. THIS BULLETIN IS THE REPAIR PROCEDURE FOR THE LEAK BETWEEN THE TURBOCHARGER ADAPTER AND THE TURBOCHARGER DOWN PIPE. NO MODEL YEARS WERE PROVIDED.*JS UPDATED 02/07/2013 *JS
IK0700057
Exhaust Leak Repair at Turbocharger Adapter to Down Pipe Joint
IK0900007
Ethylene Glycol Coolant Color Change to be Phased-In Approximately April 1, 2004
IK-1300138
INTERNATIONAL: INFORMATION PROVIDED REGARDING THE OPERATIONAL AND DIAGNOSTIC OF TRANSFER CASE WITH 4 FEEDBACK SWITCHES AND 2 ELECTRIC ACTUATORS. MODEL TERRASTAR. *PE
IK-1600149
INTERNATIONAL (NAVISTAR): THE ADHESIVE PATCH, USED ON ONE PIECE SUNSHADE, FAILS, AND THE SUNSHADE MOUNTING BRACKET, USED ON MODEL DAY CABS, COMES OFF. *PE UPDATED 5/9/12 *JS UPDATED 05/07/13 *JS UPDATED 11/14/2013 *JS
IK1600149
One piece sunshade mounting bracket becomes loose or comes off the cab; Only models built in Garland or Springfield between June 2010 and February 2012. This does not affect Escobedo built vehicles.
IK0800037
Location of 1000 OHM Resistor In the HVAC Wiring
SFN1320
Diagnosis of Noise Originating from Steering System
IK0500007
Adjustment Procedure for Tilt Only Steering Column; only models with Feature code 0005708
IK0100032
TerraStar Frame Reinforcement Excessive Gap Variance
IK0400122
IKNOW: AFTER REPLACEMENT, PROGRAM TRW 355 ABS MODULE. MODEL TERRASTAR. NO MODEL YEARS GIVEN.*JS
AFC-13915
NAVISTAR: SOME VEHICLES MAY HAVE LOOSE OR BROKEN BOLTS ON THE AC COMPRESSOR SUPPORT. MODELS INCLUDE CE C BUS, DURASTAR, HC C BUS, AND TERRASTAR BUILT FROM JULY 12, 2007 TO MAY 29, 2013. AE S BUS, BE S BUS, AND CE S BUS BUILT FROM JUNE 12,2007 TO MAY 30,2013. *JS
IK1600178
Torsion Bar Retention Cotter Pin Design Change; only models built before 1/31/2013
AFC12941
Engine Warning Light with fault codes or engine misfire due to open injector circuits caused by spread terminals on the Under Valve Cover (UVC) Injector Harness.
IK1200636
EPA 2010 MaxxForce 7 Engine Calibration Releases
IK0100016
Complaint of a new chassis with a frame bow; only chassis equipped with "dogbone" style crossmembers
IK1300134
TerraStar Transmission Shift Cable Routing
IK-1600178
INTERNATIONAL: THIS IS A COSMETIC ISSUE, ON SOME TRUCKS, WHERE A DESIGN CHANGE FOR THE TORSION BAR RETENTION PIN, DUE TO POSSIBLE ROTATING AND WEARING AGAINST AND/OR CRACKING GRILLE OPENING REINFORCEMENT (GOR). MODELS 2011-2013 TERRASTAR. *PE
IK0800411
Body Controller Resource Center
IK0800412
Headlight Operation and Troubleshooting; only Post 2007 Vehicles Built with a Body Controller
IK0800410
FM/AM Radio with No Sound
IK-1600166
INTERNATIONAL: INFORMATIONAL PROCEDURES FOR REPAIRING CONNECTIONS FOR GROMMET PASS THROUGH DUE TO WATER LEAKAGE. MODELS TERRASTAR, DURASTAR, WORKSTAR, TRANSTAR, PROSTAR, LONESTAR. NO MODEL YEARS LISTED. *PE
IK1600166
Water leaks through Cab Cowl pass-through connections
IK0800366
Power Windows randomly stop
IK1200634
Aftertreatment Resource Center; All models equipped with EPA 2007 and newer engines
IK0800356
INTERNATIONAL: HEADLAMP WIRING HARNESS REROUTING. *KB
AFC-11908
NAVISTAR: THERE IS AN IMPROVED ENGINE CALIBRATION. *RM
AFC-10920
NAVISTAR: A CHIRPING SOUND FROM THE HVAC BLOWER WHEN THE IGNITION KEY IS FIRST TURNED ON. TEMPORARY LOSS OF THE BLOWER SPEED CONTROL WHEN THE VEHICLE IS STARTED IN COLD WEATHER. *RM
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.