Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
IK2600052
This article describes how to fix a speedometer that does not read accurately. An inaccurate speedometer can be caused by changing the tire size, changing rear axle ratio (RAR), or by parameters being inadvertently changed during a programming event. Use the formulas and calculator below to correct the pulses per mile (PPM).
IK2600300
This article equips technicians with the knowledge and steps needed to efficiently replace and program N9/N10 and N13 modules, while addressing potential baud rate incompatibility issues between the replacement module and the vehicle.
IK4300035
This tool is designed to compare Diamond Logic feature data across multiple vehicle configuration files. It allows users to quickly load files either manually or directly from the Diamond Logic Builder Vehicles folder using VIN-based selection. As files are added or removed, the comparison runs automatically with no manual action required. The program presents results in an interactive table that shows feature codes, descriptions, access levels, and whether each feature is present in each selected file. Built-in search, filtering, and sorting make it easy to locate specific features or focus only on differences between files. Column visibility can be customized to show or hide descriptions and access information as needed. Users can remove files individually or clear all files at once, with results updating instantly. The tool also includes reporting and export options that reflect exactly what is visible on screen, allowing results to be printed, copied, saved as text, or exported to CSV for use in Excel or other spreadsheet tools. Overall, the program streamlines the process of comparing vehicle feature configurations, helping users quickly identify differences, validate setups, and document results without manual comparison or external tools.
IK2600256
This article is intended to provide information for how to program International Engines that have been sold to another company and installed in a chassis that does NOT have an International VIN Number. This may include Detroit Series 40 engines, Perkins, Street Sweepers, Cranes, Fire Trucks, Generators, Blower motors, and more.
IK2600047
Engine replacements for all International engines will need to follow this procedure.
IK1600272
This document will guide the user through a step-by-step procedure for detecting water leaks in vehicle cabs and windshields using an ultrasonic sound detector.
IK2600279
This document provides: Steps to take when switch pack programming fails, or when switch pack disappears after body control module update Sample scenarios Additional information to assist readers in understanding DLB switch pack programming
IK0600030
This document will guide the user through understanding Prop Shaft Codes and understanding the variations of prop codes. (Metric Prop codes start with the number a 4 and Non metric Prop codes start with a 2.)
IK1201009
In some geographic areas, ambient temperatures reaching below 15°F (-10 °C), including high levels of humidity, an operator may experience engine stalling, low performance, and or poor aftertreatment performance. This is caused by condensation accumulating and freezing within the Charge Air Cooler (CAC); affecting air flow into the engine. This article lists all the currently available winter front covers that can be installed on the front grille and bumper to reduce cold air flow to the engine compartment.
IK3400001
Title: Service Portal iKNow Feedback Case Types Applies To: All
IK1400005
Title: Driveline Information Center and Troubleshooting Procedures Applies To: All Vehicles
IK1900022
Title: A/C Refrigerant and Oil Capacities Applies To: All current models
IK0900157
Title: Fan belt replacement guidelines for frayed edges Applies To: All Models
IK1200716
Title: Engine Emission Label Replacement, Certificate of Conformance and Clean Idle Sticker Addition Procedure Applies To: All Navistar Powered Trucks Requesting Engine Emission Label Replacement, Certificate of Conformance and/or Clean Idle Sticker, Clean Truck Check
IK0500054
Title: Steering Gear Seal Repair Guidelines Applies To: Steering gears
IK2600069
Title: How to Request a Horsepower Quote Applies To: All International and Cummins Electronic engines
IK0300078
This document reminds technicians of the critical relationship between the truck's suspension and the driveline operating angles. The information applies to diesel, gas, and electric vehicles.
IK1400023
This article addresses chassis lean conditions on all chassis. This does not include any diagnostics for body leans such as a cab lean. Keep in mind that a chassis lean may cause or accentuate a cab lean. Filling out the printable form and using the notes in blue will help you to determine the source of the lean and identify the action and parts required to correct the lean.
IK0200013
Suggested alignment target values when performing a vehicle axle alignment.
IK0800407
Starter Diagnostics and warranty claim procedure; all engines EXCLUDING Cummins ISB engine with Allison transmission or PSI engine.
IK0800351
J1939 Data Link Source Address Information
IK0300010
Diagnosis of chassis wander complaints.
IK0400040
General Wheel Speed Sensor Troubleshooting
IKo800080
J1939 Data Link Troubleshooting
IK1201391
Snap-On torque wrench requirement for all big bore engine connecting rod bolts; A26, MaxxForce 13, N13 engines
IK1201466
New Air compressor Incorporates an oil feed dowel O-ring; only models built with MaxxForce 11/13, N13, or A26 Engines
IK1201472
Pico Scope CCOS (Crankcase Separator Test)
IK0800605
PicoScope Test 5V & 12V Intermittent Open and Short circuit diagnostics
IK0800606
PicoScope Test 12V Electrical Noise Detection
IK0800607
PicoScope Test - Battery Loss of Charge - Parasitic Draw Test
IK0800609
PicoScope Test for Datalink (CAN) Health Shorts & opens
IK0800610
PicoScope Test Resistance and Ohmmeter
IK0800611
PicoScope Wheel Speed Sensor Test
IK1201469
PicoScope Test One Channel RCT
IK1600145
Front cab mount bushings/insulators MV, HV, DuraStar, and WorkStar vehicles used in severe vocations
IK1600131
Cab water leak troubleshooting tips; HX with steel cab only
IK1201241
ECM Calibration for DPF Replacement; Applies to MaxxForce Engines
IK0800074
Dual Drive Cab Throttle Position Harness for APS/IVS throttle pedals; only models with both left hand and right hand drive.
IK0800080
J1939 Data Link Troubleshooting
IK1000003
Power Steering Diagnostics Flow / Pressure Specifications For Power Steering Gears and Power Steering Pumps
IK1201299
Engine Oil Capacities. All International electronic engines 1994 to present and Cummins ISB, ISM, or ISX engines
IK0700112
Aftertreatment Clamp Corrosion; Single Can Aftertreatment Systems
IK0100051
Frame Rail Straightness Inspection Procedure
IK1600233
Cab Lean Concern
IK2600185
Codes 141, 142, and 621 in a 2-box ECM/IDM; only models with 2-box ECM/IDM from 2003-2007
IK0800504
Repair Procedures for Vehicles Struck by Lightning
IK1600258
Cleaning and Disinfecting Trucks and Buses
IK0400159
Bendix EC80 Blank Module Replacement Program; This document will guide the user through selecting the correct ABS module when it has been determined a replacement is needed. Only Models with EC-80 ABS Controller
IK0800224
Power Distribution Center (PDC) Replacement; 7000 (Workstar) Model Series with Allison or Manual Transmissions
IK0800092
The First Check to make when Troubleshooting any Body Controller or ESC Issue
K1200716
Engine Emission Label Replacement, Certificate of Conformance and Clean Idle Sticker Addition Procedure
IK1600207
Wind noise at upper side of cab door
IK0800059
Brake Lights Staying On
IK0800017
Programing New Key Fobs
NPN
DUAL STEERING GEAR AIR BLEED PROCEDURE
IK0800114
Vehicle Speed ( VSS ) Output for Bodybuilders
IK0800130
Air Pressure Gauges and A/C Pressure Transducer Troubleshooting
IK0500059
Steering Noise in Vehicles Equipped with Dual Steer
4328530R1
Tool Instruction - BCM Programming Harness
IK0800475
Radio Diagnostics and Information
IK1200101
Cummins Programming Guide and Cummins 285 Fault Code; Only pre-2007 models built with Cummins ISM Engine
IK4300001
Updating OnCommand Link with Accelerator
IK1200921
ISX, N13, and N9 / N10 Aftertreatment Private Data Link Troubleshooting
IK2700100
OnCommand EZ-Tech
IK2500511
Using Supplier Software to Check DTCs
IK0800476
Cracked Windshields on Units Equipped With Feature 595AMP - Heated Windshield
IK0800341
Trailer Auxiliary Switch Lamp Burning Out; Only Vehicles Equipped with Feature Code 0008TTH or 0008THG
IK0700097
NEW Ultrasonic DEF Tank Sending Unit; only models with SCR Aftertreatment system.
IK0700096
Urea Quality Sensor (UQS) Supplemental Diagnostic and Service Information; only models with SCR Aftertreatment system and N9, N10, N13, A26 or Cummins ISB, ISL, ISX engines built from January 2016
IK0800546
HVAC fault 2609-19 with 4th Gen BCM; Only models equipped with 4th generation BCM
IK2900030
Dealer EZ-Tech and Diagnostic Software Support Resource Center
IK1201363
CPA Injector Misfire Detection; Only models with 2004 thru 2017 International engines.
IK1201360
Cylinder Performance Analyzer (CPA) Resource Center; Only models with 2004 thru 2017 International engines.
IK2700090
OnCommand EZ-Tech Download Center
IK0500038
Steering Shake, Shimmy, Shudder, or Steering Vibration; only with 14k front weight rated axles and below
IK0500058
Steering Fluids
IK1201248
Cooling System Flush Procedure
IK0800522
Repair Information for Damaged Headlight Connector
IK0800374
To Get A Helios Capture; All 1939 and 1708 multiplexed trucks only
IK1200029
RADIATOR INTERNAL RESTRICTION AND FLUSH PROCEDURE
IK0800441
Adding an Electronic Trailer Brake Controller
IK0800521
Remote Power Module (RPM) Visual Inspection Guidelines
IK0800414
Windows Stop Randomly or are Inoperative, Power Door Locks are inoperative
IK1500080
Updated Snow Valve Motor and Harness Installation Procedure
IK0300008
Vibration Troubleshooting
IK1600023
Mirror Repair Procedures and Replacement Parts Availability
IK1900212
Front Blower Motor Runs Breifly At Initial Power Up
IK0400146
N13, MaxxForce 11, 13 engine Two Cylinder Air Compressor Testing
IK0800296
HVAC faults 520211 and 520465
IK1100005
Eaton Clutch Information
IK0700032
DPF Snap Accel Test - Quick Test to All vehicles with DPFs
IK1500005
Dual Fuel Tank Transfer Pump System With Two Wire Pump Troubleshooting; equipped with feature 595192 built after 08/19/2002
IK1500035
Dual Fuel Tank Transfer Pump Troubleshooting on Post-2007 NGV and ProStar
IK0800485
Cluster Software Update Instructions
IK1600202
COWL TRAY SEAL; ONLY BUILT PRIOR TO 11/11/2013
IK0800139
REMOTE ENGINE SPEED CONTROL MODULE (RESCM) TROUBLESHOOTING
IK0800185
Wipers and Aftertreatment Lights Inop on Post 2007 Trucks with Body Controller
IK0500008
Lubrication to the Intermediate Steering Column Upper U-Joint
IK1300016
New Synthetic Oil for Eaton and Spicer Transmissions; only with Eaton or Spicer transmissions
IK1300022
Allison Transmission with Auto Neutral Feature Won?t Shift Back into Gear When the Parking Brake is Released; only with Allison MD Transmission and Auto Neutral Feature 13AAZ and 13WUA
IK1300055
Transmission Upshifting too Fast; Only with Allison Gen 4 LCT (1000 and 2000 series) Transmission
IK1300014
Allison Transmission Not Pre-selecting with Engine/Exhaust Brake; Only with Allison Transmission
IK1300018
Transmission Jumping Out of Gear; manual transmission only
IK1300029
Roll Pins Backing Out of Bell Crank; Only with manual transmission
IK1300038
Transmission Control Module Relocation; only with Allison WT Gen 3 Transmission
IK1300064
Manual Shift Lever Jumps Out of Gear; built during specific build dates noted in document
IK0500049
LUK/Ixetic Power Steering Pump Fittings; only Vehicles equipped with Maxxforce 11, 13 engines
IK0900030
In Chassis Cleaning Procedure for Cooling Package in All Models with MaxxForce 11, 13 Engines
IK1600030
Cup Holder
IK1600068
Engine Cover Appears to be Scuffed
IK1600069
Cab Air Suspension Ride Height Measurement and Adjustment
IK0400058
General Air Brake Plumming Schematic
IK1300070
Transfer case troubleshooting; Only vehicles equipped with Transfer case
IK0800014
City Horn Blows When Driver Shuts off Truck and Walks Away; only equipped with with ESC or Body Controller
IK0800056
Retrieving Fault Codes Through the Cluster Doesn?t Work
IK0800196
Asterisk in Lower Right Quadrant of Dash Display
IK1200058
Air Cleaner Snow Valve Replacement; Trucks with pre-2007 Emmissions Cummins Engines Only
IK1200271
Remote Throttle Control Options for Vehicles with ESC?s or Body Controllers and International Engines
IK0800352
Body Controller/ESC Software Updates
IK0800066
Water In Fuel (WIF) Message Blinking in Dash Message Center at Key On; only models with International Engines
IK0800169
How to Change From a 5 Wire Fuel Transfer Pump to a 2 Wire Fuel Transfer Pump
IK0900007
Ethylene Glycol Coolant Color Change to be Phased-In Approximately April 1, 2004
IK0900012
Fan Blade Failures
IK0900014
Front Spring Bolt Hitting Coolant Pipe on DuraStar and WorkStar Models built with feature 12WYK; only models built prior to 05/22/2007
IK0700001
Threaded Drain Hole In DPF (Muffler); only trucks equipped with CAT 2007 Emission Engines
IK0800468
Dash Cluster Stuck in one mode
IK1200293
Snow Valve Light Staying ON and Motor Running Constantly
IK1200416
Dual Throttle Pedal Harness Troubleshooting; only Models with Dual Throttle Harness and Switch Installed
IK0800037
Location of 1000 OHM Resistor In the HVAC Wiring
IK0400057
2007 and Newer Brake Light Operation; only equipped with Air Brakes
IK0800043
How to Add Lift Gate Battery Protection; only models equipped with Electronic System Controller (ESC) or Body Controller (BC).
IK0800119
Suspension Dump; only models with programming feature 595ACA (Suspension Dump).
IK0900075
Horton Stratis Fan Hub Diagnostics
IK0800047
Remote Power Module (RPM) Troubleshooting
IK0500007
Adjustment Procedure for Tilt Only Steering Column; only models with Feature code 0005708
IK1900088
Wiper Troubleshooting
IK0800369
Cummins Active Fault Code 249 / 256 Ambient Air Temperature Sensor; only models with Cummins ISX or ISM engines
IK1600174
Updating Body Controller Software
IK0800411
Body Controller Resource Center
IK0800412
Headlight Operation and Troubleshooting; only Post 2007 Vehicles Built with a Body Controller
IK0800366
Power Windows randomly stop
IK1200634
Aftertreatment Resource Center; All models equipped with EPA 2007 and newer engines
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.