Vehicle report

2021 ISUZU N-SERIES

Service bulletins

50 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

IB09-N-001I

Service Bulletin/Repair Instructions

INFORMATION BULLETIN: THE INFORMATION SET FORTH IN THIS BULLETIN IS INTENDED TO AID TECHNICIANS IN PROPERLY TESTING THE BATTERIES AND ALTERNATORS IN THE AFFECTED ISUZU VEHICLES. IT IS IMPORTANT TO CONFIRM THE BATTERY IS IN GOOD CONDITION PRIOR TO DIAGNOSIS OF THE ALTERNATOR AND CHARGING SYSTEM. NEVER REPLACE AN ALTERNATOR BEFORE TESTING THE BATTERY’S CONDITION.

SB22-J-002A

Service Bulletin/Repair Instructions

SERVICE BULLETIN - THE PURPOSE OF THIS BULLETIN IS TO DESCRIBE DIFFERENT INSTANCES WHERE OIL CONSUMPTION OCCURS AND TO MAKE AVAILABLE A WORKSHEET TO ASSIST THE TECHNICIAN IN DETERMINING IF OIL CONSUMPTION IS EXCESSIVE. OIL USAGE HAS A DIRECT RELATIONSHIP WITH THE AMOUNT OF FUEL USED. THE HARDER AN ENGINE WORKS, THE MORE FUEL AND OIL IT WILL USE. THEREFORE, OIL USAGE AS A FACTOR OF FUEL USAGE IS A MORE ACCURATE INDICATOR OF ACCEPTABLE OIL CONSUMPTION. THE ACCEPTED RATE OF OIL CONSUMPTION FOR THE AFFECTED VEHICLES IN THIS BULLETIN IS 0.946 LITER (1 QT) WITHIN 379 LITERS (100 GALLONS) OF FUEL USED. THIS RATE ONLY APPLIES TO VEHICLES UNDER WARRANTY, MAINTAINED IN ACCORDANCE WITH THE APPROPRIATE MAINTENANCE SCHEDULE, DRIVEN AT LEGAL SPEEDS AND WITHIN DESIGN INTENT OF THE VEHICLE. MANY FACTORS CAN AFFECT AN OWNER'S CONCERN WITH OIL CONSUMPTION. DRIVING HABITS AND VEHICLE MAINTENANCE VARY FROM OWNER TO OWNER. THOROUGHLY EVALUATE EACH CASE BEFORE DECIDING WHETHER THE VEHICLE IN QUESTION HAS ABNORMAL ENGINE OIL CONSUMPTION.

SB26-K-001

Service Bulletin/Repair Instructions

SERVICE BULLETIN - SOME CUSTOMERS MAY COMPLAIN THAT THE VEHICLE WILL NOT MOVE FORWARD AFTER SHIFTING INTO DRIVE FROM PARK OR FROM REVERSE. DEALERS MAY FIND THAT THIS CONDITION IS CAUSED BY A SPACER PLATE IN THE VALVE BODY BEING OUT OF SPECIFICATION. AS A RESULT OF THE SPACER PLATE BEING OUT OF SPEC, THE CHECK BALL WILL BECOME WORN CAUSING THE VEHICLE NOT TO MOVE INTO DRIVE FROM PARK OR REVERSE. ISUZU RECOMMENDS DEALERS TO REPLACE BOTH THE SPACER PLATE AND ALL CHECK BALLS.

IB24-R-001a

Service Bulletin/Repair Instructions

INFORMATION BULLETIN - UPDATED BULLETIN OUTLINES THE SERVICE PROCEDURES FOR DIAGNOSIS AND PARTS INFORMATION FOR REPAIR OF THE MOBILEYE 6 SYSTEM.

IB16-F-001E

Service Bulletin/Repair Instructions

INFORMATION BULLETIN: SOME CUSTOMERS WITH N-SERIES VEHICLES MAY NOTICE AN AUDIBLE CLICKING OR CHATTERING NOISE COMING FROM THE REAR OF THE VEHICLE WHILE MAKING TIGHT TURNS. THIS CONDITION MAY BE DUE TO LIMITED SLIP DIFFERENTIAL LUBRICANT ADDITIVE NOT HAVING BEEN USED DURING THE LAST SCHEDULED MAINTENANCE OR IN A PREVIOUS REPAIR. THE CONDITION CAN ALSO RESULT FROM DELAYED OR SKIPPED MAINTENANCE RESULTING IN DEGRADATION OF AXLE FLUID. IF A CUSTOMER BRINGS AN AFFECTED VEHICLE IN AND COMPLAINS OF OR DESCRIBES THIS CONDITION, FOLLOW THE SERVICE PROCEDURE.

IB08-X-002J

Service Bulletin/Repair Instructions

INFORMATION BULLETIN: CLEAN IDLE LABEL REPLACEMENT PROCEDURES

WB13-X-002G

Warranty Program/Extension

WARRANTY BULLETIN: ISUZU IS PROVIDING THIS BULLETIN TO OUTLINE ISUZU’S POLICY AND PROCEDURES FOR ISUZU VEHICLES WITH TIRE WARRANTY COVERAGE.

SB23-J-001B

Service Bulletin/Repair Instructions

INFORMATION BULLETIN: THE VACUUM PUMP SERVICE PART FOR AFFECTED VEHICLES LISTED IN THIS BULLETIN HAS BEEN SUPERSEDED AND IS NOW THE SAME VACUUM PUMP THAT IS THE SERVICE PART FOR THE 6.6L GAS ENGINE. THE UPDATED PUMP REQUIRES THE OUTLET VACUUM HOSE TO BE REROUTED FOR PROPER FITMENT. FOLLOW THE SERVICE PROCEDURE BELOW TO INSTALL THE UPDATED REPLACEMENT VACUUM PUMP AND REROUTE THE OUTLET VACUUM HOSE AS SET FORTH BELOW.

IB09-N-001H

Service Bulletin/Repair Instructions

INFORMATION BULLETIN: THE INFORMATION SET FORTH IN THIS BULLETIN IS INTENDED TO AID TECHNICIANS IN PROPERLY TESTING THE BATTERIES AND ALTERNATORS IN THE AFFECTED ISUZU VEHICLES. IT IS IMPORTANT TO CONFIRM THE BATTERY IS IN GOOD CONDITION PRIOR TO DIAGNOSIS OF THE ALTERNATOR AND CHARGING SYSTEM. NEVER REPLACE AN ALTERNATOR BEFORE TESTING THE BATTERY’S CONDITION. BATTERIES MUST BE FULLY CHARGED FOR THE ECM AND/OR STARTER RELAY TO FULLY ENGAGE WITH THE STARTER. IF THE BATTERY VOLTAGE IS LOW, THE ECM WILL NOT ENGAGE OR MAY PARTIALLY ENGAGE THE STARTER. REPLACE THE ALTERNATOR ONLY IF IT FAILS THE ON VEHICLE TESTING PROCEDURE.

IB19-K-002A

Service Bulletin/Repair Instructions

THIS INFORMATION BULLETIN OUTLINES THE SERVICE PROCEDURE FOR INSTALLATION OF FLUID LEVEL INDICATOR JOINT TUBE ANYTIME THE AISIN TRANSMISSION IS REMOVED OR OIL PAN IS REMOVED AND REINSTALLED TO PREVENT WATER INTRUSION TO TRANSMISSION.

IB24-R-001

Service Bulletin/Repair Instructions

THIS INFORMATION BULLETIN OUTLINES THE SERVICE PROCEDURES FOR DIAGNOSIS AND PARTS INFORMATION FOR REPAIR OF THE MOBILEYE 6 SYSTEM. FIGURE 1 BELOW IS AN EXAMPLE OF THE CAMERA USED ON A MOBILEYE 6 SYSTEM. THE PROCEDURE DISCUSSED IN THIS BULLETIN MUST BE USED FOR REPAIRING ANY MOBILEYE 6 SYSTEM.

IB15-X-001C

Other

THIS INFORMATION BULLETIN IS TO REMIND DEALERS WHENEVER THE IPC ASSEMBLY IS REPLACED IN AN AFFECTED ISUZU MANUFACTURED VEHICLE, THEY ARE TO AFFIX AN ODOMETER REPLACEMENT STICKER, AS THE ODOMETER IS NOT PROGRAMMABLE. THE STICKER SHOULD BE FILLED OUT COMPLETELY WITH THE DATE OF REPLACEMENT ALONG WITH THE MILEAGE FROM THE PREVIOUS ODOMETER READING, AND THE DEALER CODE OF THE DEALERSHIP REPLACING THE IPC.

IB18-X-002F

Other

INFORMATION BULLETIN: THIS BULLETIN APPLIES TO ALL OEM AND REMANUFACTURED ENGINE AND TRANSMISSION ASSEMBLIES, FOR THE AFFECTED VEHICLES LISTED ABOVE, TO BE REPLACED UNDER THE ISUZU NEW VEHICLE WARRANTY, GOODWILL, ISUZU PARTS WARRANTY, GOLD STAR USED TRUCK WARRANTY AND/OR ALL EXTENDED POWERTRAIN WARRANTIES OFFERED BY ISUZU, AS WELL AS ALL OVER-THE-COUNTER ENGINE AND TRANSMISSION ASSEMBLY REPLACEMENTS.

IB24-L-001

Other

INFORMATION BULLETIN: ISUZU DEALERSHIP PERSONNEL SHOULD ENCOURAGE ISUZU CUSTOMERS TO FOLLOW THE FUEL SYSTEM INFORMATION OUTLINED IN THE FUEL SECTION OF THEIR VEHICLE’S OWNER’S MANUAL. RUNNING AN ENGINE WITH GASOLINE CONTAMINATION MAY LEAD TO DAMAGE TO THE FUEL SYSTEM AND/OR CATASTROPHIC ENGINE DAMAGE. PROTECT YOUR CUSTOMER’S ENGINE FROM CONTAMINATED GASOLINE BY RECOMMENDING REGULAR FUEL SYSTEM INSPECTION AND MAINTENANCE.

IB16-F-001D

Service Bulletin/Repair Instructions

INFORMATION BULLETIN _SOME CUSTOMERS WITH N-SERIES VEHICLES MAY NOTICE AN AUDIBLE CLICKING OR CHATTERING NOISE COMING FROM THE REAR OF THE VEHICLE WHILE MAKING TIGHT TURNS. THIS CONDITION MAY BE DUE TO LIMITED SLIP DIFFERENTIAL LUBRICANT ADDITIVE NOT HAVING BEEN USED DURING THE LAST SCHEDULED MAINTENANCE OR IN A PREVIOUS REPAIR. THE CONDITION CAN ALSO RESULT FROM DELAYED OR SKIPPED MAINTENANCE RESULTING IN DEGRADATION OF AXLE FLUID.

WB11-X-001A

Service Bulletin/Repair Instructions

The following information is provided to clearly explain Isuzu’s policy for control module (engine, transmission, antilock brake, instrument panel, body control, power interface, etc.) reprogramming. Control module calibrations are regularly updated for many reasons. These reasons may include, but are not limited to: model year change, software corrections, certification compliance, product improvement and specific application requirements. However, the mere existence of a newer control module calibration does not necessarily mean that warranty coverage exists or that the calibration must be installed. It is not our policy to update control modules, under warranty or after warranty, based solely on the availability of a newer calibration file. Below are our guidelines for reprogramming control modules.

WB23-X-001

Service Bulletin/Repair Instructions

This bulletin provides information with regards to the Isuzu Commercial Vehicle (CV) Service Policies and Procedures Manual (SPPM). The Isuzu CV SPPM (sections 2.15 and 2.16) provides detailed procedures related to vehicle storage up to and beyond 30 days. Performing these required procedures at the specified intervals will properly maintain vehicles until they are retailed. Failure to follow the procedures outlined may result in repairs and additional costs that could have been avoided. We are providing dealers with this brief overview of the recommended procedures as a reminder to maintain older inventory. Failures resulting from improper, or lack of, storage procedures are not covered under the vehicle factory warranty.

IB23-J-001B

Service Bulletin/Repair Instructions

In the past, replacement 6.0L gasoline and RPO KL8/LC8 Alternative Fuel Capable engines came as a certain configuration. These engines are now provided as different long block assembly configurations. The new configurations do not include many of the components that were provided with or pre-installed on the complete engine assemblies previously sold as replacement parts.

IB18-N-003C

Service Bulletin/Repair Instructions

Isuzu Commercial Truck of America, Inc. is distributing this procedure for adding keyless entry transmitters as a quick reference to help dealers better service the customer. Also included is the clearing procedure for customers who have had transmitters lost or stolen. This procedure may be used to clear all transmitters from the Keyless Entry Control Unit.

SB23-J-001A

Service Bulletin/Repair Instructions

The vacuum pump service part for affected vehicles listed in this bulletin has been superseded and is now the same vacuum pump that is the service part for the 6.6L gas engine. The updated pump requires the outlet vacuum hose be rerouted for proper fitment. Follow the service procedure below to install the updated replacement vacuum pump and reroute the outlet vacuum hose as set forth below.

IB18-X-001F

Service Bulletin/Repair Instructions

IDA is a diagnostic program that provides: 1. DTC Analysis 2. DPF Early Regeneration Warning Detailed instructions on how to use the IDA are included in this bulletin.

CB23-J-001B

Service Bulletin/Repair Instructions

CONDITION General Motors LLC, the manufacturer of the engine in your vehicle, has determined that certain 2020-2023MY N-Series vehicles produced from 8/26/2020 through 7/31/2022 and equipped with 6.6L (L8T) gasoline engines may experience water intrusion into the Mass Air Flow (MAF) sensor connector. If water intrudes into this connection, you may experience engine performance issues as well as setting the Check Engine Malfunction Indicator Lamp (MIL). CORRECTION Dealers will replace the MAF sensor and apply additional sealing tape to the MAF connection for waterproof protection on affected vehicles. This service will be provided free of charge.

IB13-R-001G

Service Bulletin/Repair Instructions

This bulletin outlines the procedures for using the Alpine Exchange Program (the "Exchange Program"). The Exchange Program must be used when any Alpine radio or other component covered by this bulletin is repaired under warranty and may also be used for radio and component repairs not covered under warranty. Contact Alpine directly for pricing and payment methods applicable to radio and component repairs not covered under warranty.

WB23-L-001

Service Bulletin/Repair Instructions

Isuzu Commercial Truck of America (ICTA) has been receiving warranty part returns that have aftermarket catalytic converters welded in place instead of the OEM catalytic converter. This is because vehicle owners who have had the OEM or Fleet Value catalytic converters stolen from their vehicles often replace the stolen catalytic converters aftermarket with non-Isuzu parts. When those replacement parts fail and cause the check engine light to illuminate, vehicle owners may seek to have the non-Isuzu replacement catalytic converter repaired or replaced under warranty. In fact, however, neither the new vehicle warranty nor the one-year replacement part warranty covers the failed non-Isuzu part.

IB18-X-001E

Service Bulletin/Repair Instructions

What is IDA? IDA is a diagnostic program that provides: 1) DTC Analysis: IDA analyzed DTCs (currently 35) and then provides quick and easy-to-understand repair solutions 2) DPF Early Regeneration Warning: IDA also reviews the three latest DPF regeneration odometer readings in the Health Report of the applicable VIN on IDA. IDA then analyzes the distances between the three regenerations. If the average of these distances is less than 55 km for a 4HK1 (5.2L) engine, or less than 70 km for a 4JJ1 (3.0L) engine, an alert will be shown on the IDA page in the form of a red regeneration icon. This is an early warning indication that a problem may be forming in the DPF regeneration cycle. However, if the enabling criteria shown above are not met, a regeneration icon will not appear on the IDA for that particular VIN. Detailed instructions on how to use IDA are included in this bulletin.

IB23-X-001

Service Bulletin/Repair Instructions

The information below is provided to help technicians better understand common vehicle operations that may be incorrectly perceived by customers as a problem.

IB18-N-003B

Service Bulletin/Repair Instructions

Isuzu Commercial Truck of America, Inc. is distributing this procedure for adding keyless entry transmitters as a quick reference to help dealers better service customer. Also included is the clearing procedure for customers who have had transmitters lost or stolen. This procedure may be used to clear all transmitters from the Keyless Entry Control Unit.

IB22-N-001

Service Bulletin/Repair Instructions

We have received reports of the front turn signal lenses cracking on Isuzu vehicles. These lenses are cracking from the effects of being washed with alkaline detergents. Alkaline detergents are typically used in industrial settings and are reactive with the paint, metals, and other materials used to make up the exterior components of Isuzu vehicles. Isuzu recommends that only neutral detergents be used when washing Isuzu vehicles. However, if alkaline detergents are used to wash an Isuzu vehicle, it is crucial that all traces of the detergent are rinsed away with water or wiped off as necessary. Allowing alkaline detergent to dry on the turn signal lenses will cause them to crack. Each Isuzu vehicle is originally equipped with an Owner's Manual that includes guidelines for the proper exterior maintenance of the vehicle. The following guidelines are typical of those found in an Isuzu Owner's Manual concerning the use of detergents on a vehicle's exterior.

SB22-J-002

Service Bulletin/Repair Instructions

All engines require oil to lubricate and protect the load bearing and internal moving parts from wear including cylinder walls, pistons, and piston rings. When a piston moves down its cylinder, a thin film of oil is left on the cylinder wall. During the combustion process, part of this oil layer is consumed. As a result, varying rates of oil consumption are accepted as normal in all engines. The purpose of this bulletin is to describe different instances where oil consumption occurs and to make available a worksheet to assist the technician in determining if oil consumption is excessive.

IB16-F-001C

Service Bulletin/Repair Instructions

Some customers with N-series vehicles may notice an audible clicking or chattering noise coming from the rear of the vehicle while making tight turns. This condition may be due to incorrect axle fluid having been used during the last scheduled maintenance or in a previous repair. The condition can also result from delayed or skipped maintenance resulting in degradation of axle fluid.

WB13-X-001B

Service Bulletin/Repair Instructions

Isuzu Commercial Truck of America, Inc. (ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoid delays in Parts Warranty claim payments and/or claim chargeback. This bulletin was revised to add a Parts Warranty Form

WB13-X-001A

Service Bulletin/Repair Instructions

Isuzu Commercial Truck of America, Inc. (ICTA) is providing the following procedural recommendations to improve dealer efficiency when submitting Parts Warranty claims. We strongly recommend dealers follow these procedures in order to avoid delays in Parts Warranty claim payments and/or claim chargeback.

IB09-X-002B

Service Bulletin/Repair Instructions

The following is a list of the Isuzu-recommended Threebond product part numbers identified in the various Isuzu Workshop Manuals and bulletins. If a Threebond product is unavailable, we recommend that you utilize the chart below to find equivalent of similar products (when available) from Loctite and Permatex.

IB09-X-004C

Service Bulletin/Repair Instructions

The Isuzu Commercial Truck of America (ICTA) Service Technical Assistance Center (TAC) provides diagnostic support to Isuzu dealer technicians repairing Isuzu vehicles in and out of vehicle warranty. A TAC case number will be issued solely for information tracking purposes and future contact reference.

SB22-K-001

Service Bulletin/Repair Instructions

In response to requests from the field and in an effort to reduce cost of repairing the Aisin A465id 6-speed transmission, the following On-Vehicle procedures have been approved for repair at the dealer level. The following procedures have been approved for repair only. Refer to the Automatic Transmission sub-section Internal Harness (Wire to Solenoid) section in the appropriate Service Manual for diagnostic and other service procedures. In order to improve the quality of the original equipment manufacturer (OEM) and service replacement parts, we request that dealers capture TCM Freeze Frame Data for all Aisin A465id 6-speed transmission component parts replaced under warranty. The primary purpose of the TCM Freeze Frame Data is to obtain faster and more accurate quality information on the Aisin A465 6-speed transmission replaced components. The collected information will be used to improve the reliability of OEM and service replacement transmission components.

WB13X002F

Service Bulletin/Repair Instructions

Isuzu is providing this bulletin to outline Isuzu's policy and procedures for Isuzu vehicles with Tire Warranty Coverage. Tire Warranty, Policy, Procedure, and Claim Submission are the categories in this bulletin.

IB22J001

Service Bulletin/Repair Instructions

On Isuzu N-Series Crew Cab Models, most engine and engine driven components for on-vehicle service, both for gasoline and diesel engines, can be accessed through the interior of the cab. There are 3 access points to create space for service and maintenance. The 3 access points are shown in the included images. Detailed information is now available in the Crew Cab section of all applicable Workshop Manuals (WSM). Please review the specific WSM for your vehicle for further details.

IB13R001E

Service Bulletin/Repair Instructions

This bulletin outlines the procedures for using the Alpine Exchange Program (the "Exchange Program"). The Exchange Program must be used when any Alpine radio covered by this bulletin is repaired under warranty and may also be used for radio repairs not covered under warranty. Contact Alpine directly for pricing and payment methods applicable to radio repairs not covered under warranty.

IB16J001C

Service Bulletin/Repair Instructions

Some customers may experience a "Crank No Start" condition in the vehicles listed. The following diagnosis might be helpful if the vehicles exhibits the symptom(s) described in this Information Bulletin. Condition/Concern On rare occasions, a crank no start may be encountered on a 6.0 V8 engine. During diagnosis, the technician will find proper fuel pressure, spark from each spark plug wire, and proper injector pulse. However, the following concerns will be noted during their diagnosis: low static compression, excessive cylinder leakage past an intake or exhaust valve, the engine may start but run poorly if the CMP sensor is disconnected, and/or the valve train may not move while cranking the engine. This concern may be the result of a sheared camshaft sprocket locating pin due to the camshaft seizing to the camshaft bearings at one time.

SB18C001E

Service Bulletin/Repair Instructions

Some customers may complain about wind noise and/or water intrusion into the cab from the driver and/or passenger doors of the affected N-Series and FTR trucks. To correct this condition Isuzu Commercial Truck of America, Inc. (ITCA) is offering a new door weather strip to improve sealing of the driver and passenger doors.

IB09J003C

Service Bulletin/Repair Instructions

The following table contains many possible causes for the following symptoms. -Hard Start/No Start -Rough, Misfire, Unstable or Incorrect Idle -Surges, Lack of Power, Hesitation, Lag or Stumble While some of these symptoms may lead to component replacement, the replacement should not be considered a completed repair. These types of symptoms have a high probability for a repeat repair since the true source of the failure is typically fuel contamination. In order to improve the overall repair and reduce the potential repeat failures, the procedure below is provided to assist in identifying the source of fuel contamination. Additionally, this bulletin will provide information to clarify the meaning of injector balancing rates and how to apply the values when trying to diagnose the Isuzu common rail fuel system.

SB10K001H

Service Bulletin/Repair Instructions

In response to requests from the field and in an effort to reduce repair costs of the Aisin A465 6-speed transmission, the following On-Vehicle procedures have been approved for service at the dealer level. The following procedures have been approved for repair. Refer to the Automatic Transmission sub-section Internal Harness (Wire to Solenoid) section in the appropriate Service Manual for diagnostic and service procedures. In order to improve the quality of the original equipment manufacturer (OEM) and service replacement parts, Isuzu now requests dealers to capture TCM Freeze Frame Data for all Aisin A465 6-speed transmission component parts replaced under warranty. The primary purpose of the TCM Freeze Frame Data is to obtain faster and more accurate quality information on all Aisin A465 6-speed transmission replaced components. The collected information will be used to improve the reliability of OEM and service replacement transmission components.

IB21X003

Service Bulletin/Repair Instructions

Isuzu Commercial Truck of America, Inc. is proud to introduce the redesigned Isuzu Vehicle Health Report (VHR) program. Beginning October 2021, Isuzu dealers are able to access, through www.isuzutruckservice.com, all of the Isuzu Vehicle Health Report Data (MMU Data) associated with 2011MY and newer vehicles serviced by their dealership in a new, user friendly VHR. Look for the VHR tab after you log in. n contrast to the previous design, the new VHR exists in a central database easily accessed by dealership personnel at any time from any PC with internet access. Users will be able to quickly select vehicles by entering a VIN (partial or all 17 digits) or select from a list of the VINs most recently downloaded by their dealership to create a VHR.

IB10X004L

Service Bulletin/Repair Instructions

In an effort for continuous improvement, Isuzu has a need to obtain Mimamori ECU

IB12J005E

Service Bulletin/Repair Instructions

INTAKE MANIFOLD INSPECTION/REPLACEMENT AFTER SEVERE INTERNAL ENGINE DAMAGE - Severe Engine Damage, Broken Valves, Broken Pistons, and Piston to Cylinder Head Damage

IB21-X-002

Service Bulletin/Repair Instructions

THE INFORMATION BELOW IS PROVIDED TO HELP TECHNICIANS BETTER UNDERSTAND COMMON VEHICLE OPERATIONS THAT MAY BE INCORRECTLY PERCEIVED AS AN ISSUE. ADDITIONALLY, DIAGNOSTIC CAN TOOL CONNECTION REQUIREMENTS ARE OUTLINED FOR EASIER TECHNICIAN DIAGNOSIS.

IB11-L-003D

Service Bulletin/Repair Instructions

THIS INFORMATION IS BEING ISSUED TO HELP DEALERS IDENTIFY APOTENTIAL SOURCE FOR FUEL CONTAMINATION. IF A CUSTOMER'S COMPLAINT LEADS TO THE DISCOVERY OF CONTAMINATED FUEL, THE SOURCE OF THE CONTAMINATION MUST BE FOUND AND REPAIRED. CONTAMINATED FUEL MAY RESULT IN MANY DIFFERENT FAILURES. SOME EXAMPLES OF THESE FAILURES ARE: PLUGGED FUEL FILTERS, POOR ENGINE PERFORMANCE, CHECK ENGINE LIGHT ILLUMINATION, FUEL SYSTEM (LINES AND TANK) CORROSION (RUST), ETC...ISUZU'S FAILURE INVESTIGATIONS HAVE FOUND A COMMON OCCURENCE OF THE FUEL FILLER NECK BEING INSTALLED INCORRECTLY. THIS POOR INSTALLATION WILL ALLOW UNWANTED MATERIAL TO ENTER THE FUEL TANK CONTAMINATING THE FUEL. USE THE INFORMATION BELOW TO CONFIRM THE FUEL FILLER NECK IS INSTALLED CORRECTLY. IF THE FILLER NECK INSTALLATION IS INCORRECT, USE THE INFORMATION BELOW TO REPAIR THE FUEL FILLER NECK. DETAILED INFORMATION REGARDING FUEL FILLER NECK INSTALLATION CAN BE FOUND IN ISUZU'S BODY BUILDER GUIDE.

SB09-J-002F

Service Bulletin/Repair Instructions

AN EGR COOLER TESTER WAS PROVIDED TO DEALERS IN JUNE 2009 TO DIAGNOSE EGR COOLER LEAKS ON ALL ISUZU DIESEL ENGINES EQUIPPED WITH AN EGR COOLER. THIS TESTER CONSISTS OF A PRESSURE REGULATOR ASSEMBLY J-46091-1 AND ADAPTERS EN-48974-5, EN-48974-15, AND EN-48974-30. IMPORTANT: LEAKS FROM THE EGR COOLER MAY ALLOW COOLANT OT PASS THROUGH THE EXHAUST SYSTEM AND ENTER THE COMBUSTION CHAMBERS. FAILURE TO INSPECT THE EGR COOLER FOR LEAKS MAY LEAD TO A MISDIAGNOSIS FOR ENGINE COOLANT IN THE COMBUSTION CHAMBER. IMPORTANT: LEAKS FROM THE EGR COOLER MAY ALLOW EXHAUST GAS AIR TO PASS TO THE ENGINE COOLANT PASSAGE WITHIN THE EGR COOLER. FAILURE TO INSPECT HTE EGR COOLER FOR LEAKS MAY LEAD TO A MISDIAGNOSIS OF AIR IN THE ENGINE COOLING SYSTEM

SB18-C-001D

Service Bulletin/Repair Instructions

SOME CUSTOMERS MAY COMPLAIN ABOUT WIND NOISE AND/OR WATER INTRUSION INTO THE CAB FROM THE DRIVER AND/OR PASSENGER DOORS OF THE AFFECTED N-SERIES AND FTR TRUCKS. TO CORRECT THIS CONDITION ISUZU COMMERCIAL TRUCK OF AMERICA, INC. (ITCA) IS OFFERING A NEW DOOR WEATHER STRIP TO IMPROVE SEALING OF THE DRIVER AND PASSENTER DOORS.

IB10X001F

Service Bulletin/Repair Instructions

DIESEL PARTICULATE FILTER.

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.