E002 - 20JUL26
Service Bulletin/Repair Instructions
Exhaust System Oxygen (O2) Sensors - Extended Warranty
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
E002 - 20JUL26
Exhaust System Oxygen (O2) Sensors - Extended Warranty
SSM76412 - 10MAR26
Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.
TUCC_JAN2026_26
After vehicle off, the fan continues to run at high speeds.
SSM000017-19DEC25
Coolant fan may continue running at high speed after ignition shut-off
JLRTB02023NAS3 RESCINDED
MIL Illuminated.
SSM76387 - 29AUG25
Customer may report Body and Comfort (HMI) CAN related functions such as window switches or air conditioning may reset or become inoperable every 8-10 minutes while driving.
SSM76302 - 17JUN25
Front Stabilizer Bar Link - Noisy
TUCC_JUN2025_46
MIL on Instrument cluster.
TUCC_APR2025_18
Leaking windshield that caused the water ingress on the electrical component.
TUCC_APR2025_22
Cosmetic defect to IDMA and ICDM will also be handled via AutoFRED for specific model callouts.
SSM76302 - 07APR25
Front Stabilizer Bar - Noisy-
MRC_H428_N769_MAR2025_44
This extended warranty covers all repairs to, or replacement of the Infotainment Master Controller (IMC), for 1 year from 3rd February 2025 to 3rd February 2026 for all vehicles that have or will have an expired JLR vehicle warranty in this time period - Unlimited mileage.
SFCC_MAR2025_17
There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the instrument cluster.
SFCC_MAR2025_18
There have been several FRED submissions for a customer allegation of a brake noise concern.
SFCC_MAR2025_20
There have been several FRED submissions for a customer allegation of brake judder/vibration.
SSM76281
Customers are experiencing a red 'Stop Safely Electrical Fault Detected' warning message displayed in the message center, due to the 12V system not providing the correct electrical support.
NAS25.02.003
NGI Infotainment Class Action Settlement
SFCC_FEB2025_26
Infotainment Master Controller (IMC) Extended Warranty
SFCC_FEB2025_45
Low engine coolant lamp warning on instrument panel and/or coolant leak.
H428
Infotainment Master Controller (IMC) Extended Warranty
SSM76257
Thermostat Housing Engine Coolant Leak
SSM76257ATT1
Thermostat Housing Engine Coolant Leak
SSM76257ATT2
Thermostat Housing Engine Coolant Leak
SSM76257ATT3
Thermostat Housing Engine Coolant Leak
SFCC_DEC2024_48
Low coolant light on or smell of coolant from engine area.
SSM76165
Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected
SFCC_NOV2024_32
The engine cooling pump has a visible coolant leak.
SFCC_NOV2024_36
MIL lamp on the instrument cluster. FUEL PUMP DRIVER MODULE INOPERATIVE
SSM76203
Fuel Pump Driver Module Inoperative
SFCC_OCT2024_45
Customer may report a concern with Apple CarPlay or Android Auto function after recent updates to their mobile device.
SFCC_SEP2024_45
Low coolant light on or visible signs of engine coolant on or around the coolant pump.
SFCC_SEP2024_52
A customer may report that the windshield wipers stop up on the windshield when turned off.
EVA2 SOTA 4.2.0
Improvements to SOTA (Software Over The Air) capability.
SFCC_JUL2024_41
Low coolant light on or smell of coolant from engine area.
SFCC_JUN2024_45
Low coolant light on or smell of coolant from engine area.
SFCC_MAR2024_70
A creaking type noise from the roof area is heard while driving.
JLRTB02079NAS2
Creaking Noise From Glass Roof Panel
JLRP00257
Extended warranty on DMTL Pumps 2020MY to 2021MY.
SFCC_DEC2023_32
Due to time required to complete in shop vehicle set up and workflow for Audio loss, it has been found that workflow may provide false result if IMC is not in a faulted state when workflow is run to identify potential Polar Switch Firmware fault.
SFCC_NOV2023_30
Startup battery keeps draining / Vehicle will not start
SFCC_OCT2023_40
Customer reports lack of power and/or check engine light on.
SSM75813
Weather and Park & Pay Apps disappear after PIVI update
WACCSEP23_6
Battery low warning displayed on instrument cluster and/or no-start
SFCC_SEP2023_45
The wiper blades streak, smear, judder or squeak during operation
SFCC_SEP2023_46
The sunglass holder wonât open or does not operate correctly
SFCC_JUL2023_31
Battery low warning displayed on instrument cluster and/or no-start.
SSM75725
MISFIRE OR ROUGH RUNNING
SSM75725ATT
MISFIRE OR ROUGH RUNNING
SSM76018
Customers may report a change of Jaguar drive control to 'Comfort' mode, without driver input.
SFCC_JUN2023_34
Customers may report a change of Jaguar drive control to 'Comfort' mode, without driver input.
SFCC_JUN2023_47
A customer may report that the front or rear door latch does not operate as expected.
SSM76023
JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated.
SSM76010
A customer may report that the front or rear door latch does not operate as expected.
SFCC_APR2023_32
Customer reports of 12V battery issues. These range from battery low warning displayed to no-start.
SSM75964
Amber Malfunction Indicator Lamp (MIL) Displayed â Engine May Not Start With Multiple DTCs Present
SSM75952
Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App & Parking app are inoperative.
SFCC_FEB2023_36
Customer reports, Engine Light is on and poor cabin heating.
SFCC_FEB2023_38
Customer reports, Engine Light is on and engine running rough.
SSM75931
ENGINE MISFIRE
SSM75919
CHECK ENGINE (AMBER) AND POOR CABIN HEATING
SSM75909
Malfunction Indicator Lamp
SSM75826
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
SSM75826ATT
MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.
SSM75862
EV Mode not being available when selected by the driver (PHEV Engines)
SFCC_OCT2022_34
Customer reports that low coolant lamp on, coolant leak.
SSM75617
NEAR FIELD SENSING FEATURE DEGRADATION
SSM75804
NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD
SSM75856
UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING
SFCC_SEP2022_30
Message center displays âCoolant Level Lowâ warning message.
SFCC_SEP2022_31
Vehicle will have a lack of power, drivability issues, and possible check engine light on.
SSM75849
PIVI LOSS OF GPS LOCATION AND CLOCK TIME
SSM75849ATT
PIVI LOSS OF GPS LOCATION AND CLOCK TIME
SSM75185
HIGH VOLTAGE COOLANT HEATER INTERNAL FAILURE
SFCC_AUG2022_35
Vehicle will have a lack of power, drivability issues, and possible check engine light on.
SFCC_AUG2022_37
Customer reports coolant level low message on dash or a coolant leak.
SSM75809
COOLANT LEVEL LOW WARNING MESSAGE
SFCC_JUN2022_32
Driveline Noise or Vibration
SFCC_MAY2022_18
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_MAY2022_39
Front Suspension Knocking Noise
SSM75745
ENGINE MISFIRE OR ROUGH RUNNING
SFCC_APR2022_17
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_APR2022_18
Customer reports numerous concerns, such as low battery warning message on startup, or vehicle will not start after sitting.
SFCC_APR2022_29
Thermostat coolant leak - Evident fluid leak from the engine compartment and the "Coolant Level Low" warning message may be on the cluster
SFCC_MAR2022_22
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_MAR2022_33
Thermostat coolant leak
SSM75709
USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating
SFCC_FEB2022_22
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_FEB2022_38
Charge warning light on, MIL light
SSM75667
HVAC taking longer than expected to warm the cabin in cold environments.
SFCC_JAN2022_22
Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger
SFCC_JAN2022_46
Seat Mounted Seat Switches Not Working
SFCC_DEC2021_20
Navigation voice guidance no longer operational after latest NGI update
SFCC_DEC2021_37
AJ20-P4 engine- Coolant leak from Thermostat
SFCC_DEC2021_44
Seat Mounted Seat Switches Not Working
BIG5DEC21_27A
Voice guidance concerns when using Apple CarPlay.
BIG5DEC21_27B
IP31 Includes numerous bug fixes, and also activates wireless CarPlay and Android Auto functionality to all PIVI vehicles.
SSM75559
Coolant leak from Thermostat
SSM75619
Seat mounted seat switches â Seats not moving
IC TP 21B
4X4I SCREEN The screen will show the correct pitch and roll angle of the vehicle APPLE CARPLAY Turn by turn voice guidance will now work in Apple CarPlay Maps INSTRUMENT PANEL CLUSTER CONTROL MODULE B (IPCB) When playing FM radio source the IPCB will no longer show a Gray background COMPASS VIEW The north indicator "N" in compass view will be updated when there is a theme change HOTSPOT CONNECTIVITY Improved stability of Hotspot functionality DVD Improved stability of DVD functionality ELECTRIC VEHICLE (EV) CHARGING Charging port will flash green instead of blue when charging MEDIA PLAYER Album art is now available in media library STEERING WHEEL CONTROLS Improved stability of Steering wheel control functionality after using rear media feature REAR SEAT ENTERTAINMENT (RSE) Video can now be played on both rear screens at the same time In the rear right screen, the text for passenger and driver seats are no longer swapped in German SELF-LEARNING CAR Improved stability of self learning car mode SETTINGS In the Chattanooga region in USA near the Eastern/Central time zone border the infotainment time is now no longer 1 hour behind in Auto mode Telematic Control Unit Module (TCU) installation popup will no longer display message in English while the language is set to Chinese SYSTEM Improved stability on start up TIMED CLIMATE Timed climate icon will no longer appear on Interactive Display Module 'A' (IDMA) while vehicle is in motion
SFCC_NOV2021_25
Post 21A Update Apple CarPlay® Navigation Voice Guidance Not Heard
BIG5NOV21_41A
21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation apps, such as Waze.
SFCC_OCT2021_21
The wireless phone charger is not working with iPhone 12
SFCC_OCT2021_22
Navigation voice guidance no longer operational after latest NGI update
SFCC_OCT2021_30
Transmission fluid leaks
SFCC_OCT2021_31
Timing chain replacement VVT Service Part Incorrectly Boxed
SFCC_OCT2021_42
Seat Recliner Motor Inoperative
SFCC_OCT2021_43
Seat Power Fore/Aft Motor Inoperative
SFCC_OCT2021_44
Seat Power Height Adjustment Motor Inoperative
SSM75557
XCL DISTORTION OR RATTLE NOISE PRESENT WHILE USING THE AUDIO SYSTEM
SFCC_SEP2021_25
Navigation voice guidance no longer operational after latest NGI update
SSM755136
Panoramic roof sun blind inoperable.
SSM755136ATT
Panoramic roof sun blind inoperable.
SFCC_AUG2021_32
Key remote functions and/or passive entry stopped working.
SFCC_AUG2021_33
Connectivity functions are no longer working.
SFCC_AUG2021_34
Navigation voice guidance no longer operational after latest NGI update
SFCC_AUG2021_38
Customer states harsh shift, transmission warning lamp.
SFCC_AUG2021_39
â Customer states check engine light is illuminated.
SSM75499
Customers may report a change of Jaguar Drive Control (JDC) to "COMFORT" mode without driver input.
SFCC_JUL2021_39
Customer States iPhone 12 with MagSafe not charging when using the Wireless Device Charger feature
SFCC_JUL2021_40
Navigation voice guidance no longer operational after latest NGI update
SFCC_JUL2021_43
BECM offline after programming.
SSM75436
Powertrain Control Module (PCM) displays some Diagnostic Trouble Codes (DTC`s)
SFCC_JUN2021_23
Infotainment Updates
SFCC_JUN2021_24
Navigation voice guidance is not working with Apple CarPlay
SFCC_JUN2021_28
The vehicle does not Eco Stop.
SFCC_JUN2021_29
Check Engine MIL is illuminated.
SFCC_MAY2021_34
The vehicle does not Eco Stop.
SFCC_MAY2021_35
Check Engine MIL is illuminated.
SSM75412
Smart key inoperative
NAS20.11.001.3
Driveability flat spots; - Malfunction Indicator Lamp (MIL) illuminated with Variable Camshaft Timing (VCT) Diagnostic Trouble Code(s) (DTC) stored in the Powertrain Control Module (PCM); Increased induction noise while driving; and/or a small reduction in performance.
JLRTB02004NAS3
Temperature Displayed Incorrectly
SSM75405
Malfunction Indicator Lamp
SFCC_APR2021_20
IMC Update 21A will not install
SFCC_APR2021_27
There was a flashing D when slowing to a stop.
SFCC_APR2021_32
There is a noise from the vehicle while driving.
SFCC_APR2021_35
A customer may report a creaking type noise coming from the roof glass area while driving at low speeds and/ or rough ground.
SSM59597Attachme
Attachment.
JLRTB02018NAS2
'Smart key not found' Message Displayed On Instrument Panel Cluster (IPC) and Intermittent Smart Key Operation
SFCC_MAR2021_21A
IMC 20C1 Software Release
SFCC_MAR2021_21B
TCU v19.2
SFCC_MAR2021_21C
Pivi IP27.2 (OS 2.0.6)
SFCC_MAR2021_23
Automatic High Beam Disabled
SFCC_MAR2021_27
Navigation Voice Control does not function
SFCC_MAR2021_36
Creak Noise From Glass Roof Panel
JLRTB02079NAS1
Creaking Noise From Glass Roof Panel
SFCC_FEB2021_24A
IMC 20C1 Software Release
SFCC_FEB2021_24B
TCU v19.2
SFCC_FEB2021_24C
Pivi IP27.1 (OS 2.0.6)
SFCC_FEB2021_33
Check Engine MIL
SFCC_FEB2021_34
Check Engine MIL
JLRTB02060NAS3
KNOCKING NOISE FROM FRONT SUSPENSION LOWER CONTROL ARMS
JTB00579NAS2
RESCINDED - Transmission Cover Gasket Leak - RESCINDED
SFCC_JAN2021_15
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable valve timing (VVT) solenoids on both intake an exhaust.
H299NAS2
Variable Camshaft Timing (VCT) Solenoids
NAS20.11.001v2
A potential issue has been identified on Jaguar certain vehicles with the INGENIUM I4 2.0L petrol engine within the listed Affected Vehicle Range which may exhibit one or more of the following: Driveability flat spots; Malfunction Indicator Lamp (MIL) illuminated with Variable Camshaft Timing (VCT) Diagnostic Trouble Code(s) (DTC) stored in the Powertrain Control Module (PCM); Increased induction noise while driving; and/or A small reduction in performance.
SFCC_DEC2020_29
The engine is running rough. There is a hesitation. The Check Engine MIL goes on and off. There is a noise on startup.
SFCC_NOV2020_16
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable camshaft timing (VCT) solenoids on both intake an exhaust.
SFCC_NOV2020_36
The engine fan runs excessively.
BIG5NOV20_30
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable camshaft timing (VCT) solenoids on both intake an exhaust.
H299NAS1
DRIVEABILITY FLAT SPOTS, MIL ILLUMINATED, NOISE WHILE DRIVING, SMALL REDUCTION IN PERFORMANCE
NAS20.11.001
Affected Vehicle Range which may exhibit one or more of the following: Driveability flat spots; Malfunction Indicator Lamp (MIL) illuminated with Variable Camshaft Timing (VCT) Diagnostic Trouble Code(s) (DTC) stored in the Powertrain Control Module (PCM); Increased induction noise while driving; and/or A small reduction in performance.
NAS20.11.002
Affected Vehicle Range which may exhibit one or more of the following: Driveability flat spots; Malfunction Indicator Lamp (MIL) illuminated with Variable Camshaft Timing (VCT) Diagnostic Trouble Code(s) (DTC) stored in the Powertrain Control Module (PCM); Increased induction noise while driving; and/or A small reduction in performance.
SSM74827
Coolant level is over the maximum fill line at PDI.
SFCC_OCT2020_16
To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable valve timing (VVT) solenoids on both intake an exhaust.
SFCC_OCT2020_35
The engine will shut off at low speed approaching a stop and restart immediately by using the engine start button. There is a flashing âDâ in the instrument cluster.
SFCC_OCT2020_40
The Check Engine Lamp is illuminated.
SSM75082
Service replacement engines may require a balance shaft update prior to fitment.
SSM75081
Customers may report a change of Jaguar Drive Control (JDC) to âComfortâ mode without driver input.
SFCC_SEP2020_27
The engine fan will run sometimes after the engine is shut off.
SFCC_SEP2020_29
There is a squeak from the engine at startup or shut down.
JLRTB02004NAS2
TEMPERATURE DISPLAYED INCORRECTLY
SFCC_AUG2020_30
The engine will shut off at a stop and restart immediately by using the start button.
SFCC Jul20_18
The Check Engine MIL is on. There is a lack of power from the engine.
SFCC Jul20_26
20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio popping noise iOS13 Bluetooth improvements Additional improvements
SFCC Jul20_41
Outer Door Seal Adrift
NAS20.07.011
An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range which may experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling system performance.
NAS20.07.001
Please be advised that effective immediately Service Actions H291 and N451, Coolant Pump Operation, have been reinstated.
BIG5_JUN_42
EFFECTIVE JUNE 10TH 2020 . N451 AND H291 CAMPAIGNS HAVE BEEN SUSPENDED. IT HAS BEEN DETERMINED THAT THE NEW SOFTWARE IS MISSING CERTAIN PARTS OF THE CALIBRATION WHICH WILL RESULT IN UNSUCCESSFUL DOWNLOADS.
SFCC_JUN2020_41
A customer may report a wind noise or that the door seal is coming loose.
SFCC_JUN2020_8
Service Actions H291 and N451 Temporarily Suspended
SSM74857
Suspended Campaign H291
SSM74859
Door Seal Loose / Adrift
SSM74859ATT
Door Seal Loose / Adrift
BIG5_JUN_48
Affected vehicles require a software update to the Powertrain Control Module (PCM) to prevent radiator fans running continuously
NAS20.06.006
Service Actions H291 and N451 Temporarily Suspended
H291NAS1
EXCESSIVE COOLING FAN NOISE AND DEGRADATION OF COOLING FAN PERFORMANCE
NAS20.06.003
An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range which may experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling system performance.
SFCC_MAY2020_24
Stability Control Not Available, Intelligent Emergency Braking System Not Available, ATPC Disabled, Forward Alert Not Available Messages are displayed on the Instrument Cluster.
SFCC_MAY2020_32
A customer may report a wind noise or that the door seal is coming loose.
SSM74801
After a successful Body Control Module (BCM) update, the module is left with incorrect software and the ignition cannot be turned on.
SSM74780
JLR is investigating reports of Customers experiencing no audio available from the radio feature (FM, AM & DAB), specifically relating to reports of the touchscreen displaying âRadio not availableâ from vehicle start-up and continues for the entire drive.
SFCC_APR20_PG24
⢠There is a loud noise from the front of the vehicle. ⢠The Check Engine MIL is on.
SFCC_APR20_PG28
To update InControl Touch Pro vehicles to the latest IMC software level, and to enable SOTA updates moving forward. SOTA updates sent direct to customers on SOTA eligible & enabled vehicles with latest level IMC software.
SFCC_APR20_PG31
Popping sound or crackling noise from the audio system while in use.
SSM74787
When attempting to complete the âReplace ECUâ application for the Occupant Classification System Module (OCS) the application fails. The error message âThe following error was encountered: â is displayed to the user.
JLRTB02030NAS1
A loud noise can be heard coming from the engine compartment. Investigation has found that the engine cooling fan is constantly running at high speed and the following Diagnostic Trouble Codes (DTCs) may be stored in the Powertrain Control Module (PCM): ⢠P2B61-73 ⢠P26CB-72
SSM74763
InControl Remote App does not update vehicle location or show correct vehicle status. Remote features (e.g.: Remote Engine Start, Beep and Flash, Remote Lock/Unlock etc.) do not work. The Telematics Control Unit (TCU) unable to communicate with Telematics Service Provider due to curl library error.
JLRTB02023NAS2
The Malfunction Indicator Lamp (MIL) is illuminated on the Instrument Panel Cluster (IPC) with a small loss in performance and reduction in accelerator response.
SFCC_MAR12_21
The Check Engine MIL is on.
SFCC_MAR12_29
XM radio is inop.
SFCC_MAR12_30
Popping sound or crackling noise from the audio system while in use.
JLRTB02023NAS1
The Malfunction Indicator Lamp (MIL) is illuminated on the Instrument Panel Cluster (IPC) with a small loss in performance and reduction in accelerator response.
SFCC_FEB20_34
XM radio is inop.
SSM74385
Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. These concerns are more evident under partial or light throttle driving conditions. No Engine MIL light illuminated and or DTC codes will not be present.Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. These concerns are more evident under partial or light throttle driving conditions. No Engine MIL light illuminated and or DTC codes will not be present.
SSM74385Att1
Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. These concerns are more evident under partial or light throttle driving conditions. No Engine MIL light illuminated and or DTC codes will not be present.Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. These concerns are more evident under partial or light throttle driving conditions. No Engine MIL light illuminated and or DTC codes will not be present.
SSM74385Att2
Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. These concerns are more evident under partial or light throttle driving conditions. No Engine MIL light illuminated and or DTC codes will not be present.Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. These concerns are more evident under partial or light throttle driving conditions. No Engine MIL light illuminated and or DTC codes will not be present.
RCTR_29JAN20_14
Pop Noise From Audio Output
RCTR_29JAN20_21
The Check Engine MIL is on.
SSM74697
A customer may experience one of the following warning messages on the Instrument Panel (IP); Diesel Exhaust Fluid (DEF) Level Low (Empty) or Refill Message Displayed on the (IP) Incorrect Diesel Exhaust Fluid (DEF) Quality Detected Diesel Exhaust Fluid (DEF) Dosing Malfunction
SFCC_JAN20_22
Popping sound or crackling noise from the audio system while in use.
SSM74650
An increased number of Roadside Assist reports received related to coolant level low warning after vehicles previously had a coolant pump replaced.
Tech_RS_NOV19_86
The Check Engine MIL is on. DTC P2402-00 is stored in the PCM.
SFCC_NOV19_21
The Check Engine MIL is on.
SFCC_NOV19_23
The Check Engine MIL is on.
SFCC_NOV19_24
The Check Engine MIL is on.
SFCC_NOV19_30
Popping sound or crackling noise from the audio system while in use.
SFCC_NOV19_33
Customer complaint in regards to Infotainment system.
SFCC_NOV19_38
Customer states there is no audio output from the speakers on all sources.
SFCC_NOV19_40
Customer states the vehicle will not start.
SSM74621
The Ambient Air Temperature (AAT) displayed on the Instrument Panel Cluster (IPC) is displayed in Celsius (°C), instead of Fahrenheit (°F) as required.
SSM74605
Engine MIL on
SSM74590
Customers can experiences Bluetooth connection issues after updating their Apple devices to Apple iOS 13.0 or later versions.
SFCC_OCT19_27
Popping sound or crackling noise from the audio system while in use.
SFCC_OCT19_35
Customer states the vehicle will not start
SFCC_OCT19_36
Customer states there is no audio output from the speakers on all sources
SFCC_OCT19_37
Customer states there is no audio output from the speakers on all sources
SFCC_OCT19_38
Customer states Temperature display in Instrument Pack reverts from Fahrenheit to Celsius with no user input.
SSM74557
Apple devices with iOS version 12.2 & 12.3 may experience any of the following concerns when connected to the infotainment system using the USB cable and CarPlay mode active.
SFCC SEP19 Slide
Customer states Temperature display in Instrument Pack reverts from Fahrenheit to Celsius with no user input.
JLRTB02001NAS1
The tailgate does not open fully.
JLRTB02004NAS1
The Ambient Air Temperature (AAT) displayed on the IC is displayed in °C, instead of °F as required.
SFCC_AUG19_Slide
Customer states the vehicle will not start.
SSM74464
After a successful update of the Heating Ventilation and Air-Conditioning (HVAC) module, the engine cooling fan runs permanently.
SSM74461
Jaguar have received a small number of reports where the electrically deployable tow bar is not deploying, stowing or experiencing partial operation. Affecting 18MY onwards only.
SFCC_JUN19_Slide
InControl Touch Pro customer may experience a Satellite radio (SDAR) favorite missing and replaced with a ?2500? status.
SSM62038Attachme
Mongoose Update.
SSM589571
Image.
SSM589572
Image.
DVD13104
DVD software update
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.