Vehicle report

2020 JAGUAR E-PACE

Service bulletins

239 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

E002 - 20JUL26

Service Bulletin/Repair Instructions

Exhaust System Oxygen (O2) Sensors - Extended Warranty

SSM76412 - 10MAR26

Other

Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.

TUCC_JAN2026_26

Other

After vehicle off, the fan continues to run at high speeds.

SSM000017-19DEC25

Other

Coolant fan may continue running at high speed after ignition shut-off

JLRTB02023NAS3 RESCINDED

Service Bulletin/Repair Instructions

MIL Illuminated.

SSM76387 - 29AUG25

Other

Customer may report Body and Comfort (HMI) CAN related functions such as window switches or air conditioning may reset or become inoperable every 8-10 minutes while driving.

SSM76302 - 17JUN25

Other

Front Stabilizer Bar Link - Noisy

TUCC_JUN2025_46

Other

MIL on Instrument cluster.

TUCC_APR2025_18

Other

Leaking windshield that caused the water ingress on the electrical component.

TUCC_APR2025_22

Other

Cosmetic defect to IDMA and ICDM will also be handled via AutoFRED for specific model callouts.

SSM76302 - 07APR25

Other

Front Stabilizer Bar - Noisy-

MRC_H428_N769_MAR2025_44

Other

This extended warranty covers all repairs to, or replacement of the Infotainment Master Controller (IMC), for 1 year from 3rd February 2025 to 3rd February 2026 for all vehicles that have or will have an expired JLR vehicle warranty in this time period - Unlimited mileage.

SFCC_MAR2025_17

Other

There have been several FRED submissions for a customer allegation of a rear brake warning being illuminated on the instrument cluster.

SFCC_MAR2025_18

Other

There have been several FRED submissions for a customer allegation of a brake noise concern.

SFCC_MAR2025_20

Other

There have been several FRED submissions for a customer allegation of brake judder/vibration.

SSM76281

Other

Customers are experiencing a red 'Stop Safely Electrical Fault Detected' warning message displayed in the message center, due to the 12V system not providing the correct electrical support.

NAS25.02.003

Service Bulletin/Repair Instructions

NGI Infotainment Class Action Settlement

SFCC_FEB2025_26

Other

Infotainment Master Controller (IMC) Extended Warranty

SFCC_FEB2025_45

Other

Low engine coolant lamp warning on instrument panel and/or coolant leak.

H428

Service Bulletin/Repair Instructions

Infotainment Master Controller (IMC) Extended Warranty

SSM76257

Other

Thermostat Housing Engine Coolant Leak

SSM76257ATT1

Other

Thermostat Housing Engine Coolant Leak

SSM76257ATT2

Other

Thermostat Housing Engine Coolant Leak

SSM76257ATT3

Other

Thermostat Housing Engine Coolant Leak

SFCC_DEC2024_48

Other

Low coolant light on or smell of coolant from engine area.

SSM76165

Other

Front / Rear Door Latch - Silicon Contamination Causing Doors To Not Operate As Expected

SFCC_NOV2024_32

Other

The engine cooling pump has a visible coolant leak.

SFCC_NOV2024_36

Other

MIL lamp on the instrument cluster. FUEL PUMP DRIVER MODULE INOPERATIVE

SSM76203

Other

Fuel Pump Driver Module Inoperative

SFCC_OCT2024_45

Other

Customer may report a concern with Apple CarPlay or Android Auto function after recent updates to their mobile device.

SFCC_SEP2024_45

Other

Low coolant light on or visible signs of engine coolant on or around the coolant pump.

SFCC_SEP2024_52

Other

A customer may report that the windshield wipers stop up on the windshield when turned off.

EVA2 SOTA 4.2.0

Over The Air

Improvements to SOTA (Software Over The Air) capability.

SFCC_JUL2024_41

Other

Low coolant light on or smell of coolant from engine area.

SFCC_JUN2024_45

Other

Low coolant light on or smell of coolant from engine area.

SFCC_MAR2024_70

Service Bulletin/Repair Instructions

A creaking type noise from the roof area is heard while driving.

JLRTB02079NAS2

Service Bulletin/Repair Instructions

Creaking Noise From Glass Roof Panel

JLRP00257

Service Bulletin/Repair Instructions

Extended warranty on DMTL Pumps 2020MY to 2021MY.

SFCC_DEC2023_32

Service Bulletin/Repair Instructions

Due to time required to complete in shop vehicle set up and workflow for Audio loss, it has been found that workflow may provide false result if IMC is not in a faulted state when workflow is run to identify potential Polar Switch Firmware fault.

SFCC_NOV2023_30

Service Bulletin/Repair Instructions

Startup battery keeps draining / Vehicle will not start

SFCC_OCT2023_40

Service Bulletin/Repair Instructions

Customer reports lack of power and/or check engine light on.

SSM75813

Service Bulletin/Repair Instructions

Weather and Park & Pay Apps disappear after PIVI update

WACCSEP23_6

Service Bulletin/Repair Instructions

Battery low warning displayed on instrument cluster and/or no-start

SFCC_SEP2023_45

Service Bulletin/Repair Instructions

The wiper blades streak, smear, judder or squeak during operation

SFCC_SEP2023_46

Service Bulletin/Repair Instructions

The sunglass holder won’t open or does not operate correctly

SFCC_JUL2023_31

Service Bulletin/Repair Instructions

Battery low warning displayed on instrument cluster and/or no-start.

SSM75725

Service Bulletin/Repair Instructions

MISFIRE OR ROUGH RUNNING

SSM75725ATT

Service Bulletin/Repair Instructions

MISFIRE OR ROUGH RUNNING

SSM76018

Service Bulletin/Repair Instructions

Customers may report a change of Jaguar drive control to 'Comfort' mode, without driver input.

SFCC_JUN2023_34

Service Bulletin/Repair Instructions

Customers may report a change of Jaguar drive control to 'Comfort' mode, without driver input.

SFCC_JUN2023_47

Service Bulletin/Repair Instructions

A customer may report that the front or rear door latch does not operate as expected.

SSM76023

Service Bulletin/Repair Instructions

JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated.

SSM76010

Service Bulletin/Repair Instructions

A customer may report that the front or rear door latch does not operate as expected.

SFCC_APR2023_32

Service Bulletin/Repair Instructions

Customer reports of 12V battery issues. These range from battery low warning displayed to no-start.

SSM75964

Service Bulletin/Repair Instructions

Amber Malfunction Indicator Lamp (MIL) Displayed – Engine May Not Start With Multiple DTCs Present

SSM75952

Service Bulletin/Repair Instructions

Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App & Parking app are inoperative.

SFCC_FEB2023_36

Service Bulletin/Repair Instructions

Customer reports, Engine Light is on and poor cabin heating.

SFCC_FEB2023_38

Service Bulletin/Repair Instructions

Customer reports, Engine Light is on and engine running rough.

SSM75931

Service Bulletin/Repair Instructions

ENGINE MISFIRE

SSM75919

Service Bulletin/Repair Instructions

CHECK ENGINE (AMBER) AND POOR CABIN HEATING

SSM75909

Service Bulletin/Repair Instructions

Malfunction Indicator Lamp

SSM75826

Service Bulletin/Repair Instructions

MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.

SSM75826ATT

Service Bulletin/Repair Instructions

MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.

SSM75862

Service Bulletin/Repair Instructions

EV Mode not being available when selected by the driver (PHEV Engines)

SFCC_OCT2022_34

Service Bulletin/Repair Instructions

Customer reports that low coolant lamp on, coolant leak.

SSM75617

Service Bulletin/Repair Instructions

NEAR FIELD SENSING FEATURE DEGRADATION

SSM75804

Service Bulletin/Repair Instructions

NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD

SSM75856

Service Bulletin/Repair Instructions

UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING

SFCC_SEP2022_30

Service Bulletin/Repair Instructions

Message center displays ‘Coolant Level Low’ warning message.

SFCC_SEP2022_31

Service Bulletin/Repair Instructions

Vehicle will have a lack of power, drivability issues, and possible check engine light on.

SSM75849

Service Bulletin/Repair Instructions

PIVI LOSS OF GPS LOCATION AND CLOCK TIME

SSM75849ATT

Service Bulletin/Repair Instructions

PIVI LOSS OF GPS LOCATION AND CLOCK TIME

SSM75185

Service Bulletin/Repair Instructions

HIGH VOLTAGE COOLANT HEATER INTERNAL FAILURE

SFCC_AUG2022_35

Service Bulletin/Repair Instructions

Vehicle will have a lack of power, drivability issues, and possible check engine light on.

SFCC_AUG2022_37

Service Bulletin/Repair Instructions

Customer reports coolant level low message on dash or a coolant leak.

SSM75809

Service Bulletin/Repair Instructions

COOLANT LEVEL LOW WARNING MESSAGE

SFCC_JUN2022_32

Service Bulletin/Repair Instructions

Driveline Noise or Vibration

SFCC_MAY2022_18

Service Bulletin/Repair Instructions

Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger

SFCC_MAY2022_39

Service Bulletin/Repair Instructions

Front Suspension Knocking Noise

SSM75745

Service Bulletin/Repair Instructions

ENGINE MISFIRE OR ROUGH RUNNING

SFCC_APR2022_17

Service Bulletin/Repair Instructions

Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger

SFCC_APR2022_18

Service Bulletin/Repair Instructions

Customer reports numerous concerns, such as low battery warning message on startup, or vehicle will not start after sitting.

SFCC_APR2022_29

Service Bulletin/Repair Instructions

Thermostat coolant leak - Evident fluid leak from the engine compartment and the "Coolant Level Low" warning message may be on the cluster

SFCC_MAR2022_22

Service Bulletin/Repair Instructions

Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger

SFCC_MAR2022_33

Service Bulletin/Repair Instructions

Thermostat coolant leak

SSM75709

Service Bulletin/Repair Instructions

USB Socket At Front Portable Media Interface Panel Inoperative Or Not Illuminating

SFCC_FEB2022_22

Service Bulletin/Repair Instructions

Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger

SFCC_FEB2022_38

Service Bulletin/Repair Instructions

Charge warning light on, MIL light

SSM75667

Service Bulletin/Repair Instructions

HVAC taking longer than expected to warm the cabin in cold environments.

SFCC_JAN2022_22

Service Bulletin/Repair Instructions

Connectivity functions are no longer working (InControl App, SOTA, Traffic Information, Data Functions), SOS malfunction, Erroneous E-Call Trigger

SFCC_JAN2022_46

Service Bulletin/Repair Instructions

Seat Mounted Seat Switches Not Working

SFCC_DEC2021_20

Service Bulletin/Repair Instructions

Navigation voice guidance no longer operational after latest NGI update

SFCC_DEC2021_37

Service Bulletin/Repair Instructions

AJ20-P4 engine- Coolant leak from Thermostat

SFCC_DEC2021_44

Service Bulletin/Repair Instructions

Seat Mounted Seat Switches Not Working

BIG5DEC21_27A

Service Bulletin/Repair Instructions

Voice guidance concerns when using Apple CarPlay.

BIG5DEC21_27B

Service Bulletin/Repair Instructions

IP31 Includes numerous bug fixes, and also activates wireless CarPlay and Android Auto functionality to all PIVI vehicles.

SSM75559

Service Bulletin/Repair Instructions

Coolant leak from Thermostat

SSM75619

Service Bulletin/Repair Instructions

Seat mounted seat switches – Seats not moving

IC TP 21B

Service Bulletin/Repair Instructions

4X4I SCREEN The screen will show the correct pitch and roll angle of the vehicle APPLE CARPLAY Turn by turn voice guidance will now work in Apple CarPlay Maps INSTRUMENT PANEL CLUSTER CONTROL MODULE B (IPCB) When playing FM radio source the IPCB will no longer show a Gray background COMPASS VIEW The north indicator "N" in compass view will be updated when there is a theme change HOTSPOT CONNECTIVITY Improved stability of Hotspot functionality DVD Improved stability of DVD functionality ELECTRIC VEHICLE (EV) CHARGING Charging port will flash green instead of blue when charging MEDIA PLAYER Album art is now available in media library STEERING WHEEL CONTROLS Improved stability of Steering wheel control functionality after using rear media feature REAR SEAT ENTERTAINMENT (RSE) Video can now be played on both rear screens at the same time In the rear right screen, the text for passenger and driver seats are no longer swapped in German SELF-LEARNING CAR Improved stability of self learning car mode SETTINGS In the Chattanooga region in USA near the Eastern/Central time zone border the infotainment time is now no longer 1 hour behind in Auto mode Telematic Control Unit Module (TCU) installation popup will no longer display message in English while the language is set to Chinese SYSTEM Improved stability on start up TIMED CLIMATE Timed climate icon will no longer appear on Interactive Display Module 'A' (IDMA) while vehicle is in motion

SFCC_NOV2021_25

Service Bulletin/Repair Instructions

Post 21A Update Apple CarPlay® Navigation Voice Guidance Not Heard

BIG5NOV21_41A

Service Bulletin/Repair Instructions

21A SOTA campaign suspended due to an issue where CarPlay voice guidance would not work for navigation apps, such as Waze.

SFCC_OCT2021_21

Service Bulletin/Repair Instructions

The wireless phone charger is not working with iPhone 12

SFCC_OCT2021_22

Service Bulletin/Repair Instructions

Navigation voice guidance no longer operational after latest NGI update

SFCC_OCT2021_30

Service Bulletin/Repair Instructions

Transmission fluid leaks

SFCC_OCT2021_31

Service Bulletin/Repair Instructions

Timing chain replacement VVT Service Part Incorrectly Boxed

SFCC_OCT2021_42

Service Bulletin/Repair Instructions

Seat Recliner Motor Inoperative

SFCC_OCT2021_43

Service Bulletin/Repair Instructions

Seat Power Fore/Aft Motor Inoperative

SFCC_OCT2021_44

Service Bulletin/Repair Instructions

Seat Power Height Adjustment Motor Inoperative

SSM75557

Service Bulletin/Repair Instructions

XCL DISTORTION OR RATTLE NOISE PRESENT WHILE USING THE AUDIO SYSTEM

SFCC_SEP2021_25

Service Bulletin/Repair Instructions

Navigation voice guidance no longer operational after latest NGI update

SSM755136

Service Bulletin/Repair Instructions

Panoramic roof sun blind inoperable.

SSM755136ATT

Service Bulletin/Repair Instructions

Panoramic roof sun blind inoperable.

SFCC_AUG2021_32

Service Bulletin/Repair Instructions

Key remote functions and/or passive entry stopped working.

SFCC_AUG2021_33

Service Bulletin/Repair Instructions

Connectivity functions are no longer working.

SFCC_AUG2021_34

Service Bulletin/Repair Instructions

Navigation voice guidance no longer operational after latest NGI update

SFCC_AUG2021_38

Service Bulletin/Repair Instructions

Customer states harsh shift, transmission warning lamp.

SFCC_AUG2021_39

Service Bulletin/Repair Instructions

– Customer states check engine light is illuminated.

SSM75499

Service Bulletin/Repair Instructions

Customers may report a change of Jaguar Drive Control (JDC) to "COMFORT" mode without driver input.

SFCC_JUL2021_39

Service Bulletin/Repair Instructions

Customer States iPhone 12 with MagSafe not charging when using the Wireless Device Charger feature

SFCC_JUL2021_40

Service Bulletin/Repair Instructions

Navigation voice guidance no longer operational after latest NGI update

SFCC_JUL2021_43

Service Bulletin/Repair Instructions

BECM offline after programming.

SSM75436

Service Bulletin/Repair Instructions

Powertrain Control Module (PCM) displays some Diagnostic Trouble Codes (DTC`s)

SFCC_JUN2021_23

Service Bulletin/Repair Instructions

Infotainment Updates

SFCC_JUN2021_24

Service Bulletin/Repair Instructions

Navigation voice guidance is not working with Apple CarPlay

SFCC_JUN2021_28

Service Bulletin/Repair Instructions

The vehicle does not Eco Stop.

SFCC_JUN2021_29

Service Bulletin/Repair Instructions

Check Engine MIL is illuminated.

SFCC_MAY2021_34

Service Bulletin/Repair Instructions

The vehicle does not Eco Stop.

SFCC_MAY2021_35

Service Bulletin/Repair Instructions

Check Engine MIL is illuminated.

SSM75412

Service Bulletin/Repair Instructions

Smart key inoperative

NAS20.11.001.3

Service Bulletin/Repair Instructions

Driveability flat spots; - Malfunction Indicator Lamp (MIL) illuminated with Variable Camshaft Timing (VCT) Diagnostic Trouble Code(s) (DTC) stored in the Powertrain Control Module (PCM); Increased induction noise while driving; and/or a small reduction in performance.

JLRTB02004NAS3

Service Bulletin/Repair Instructions

Temperature Displayed Incorrectly

SSM75405

Service Bulletin/Repair Instructions

Malfunction Indicator Lamp

SFCC_APR2021_20

Service Bulletin/Repair Instructions

IMC Update 21A will not install

SFCC_APR2021_27

Service Bulletin/Repair Instructions

There was a flashing D when slowing to a stop.

SFCC_APR2021_32

Service Bulletin/Repair Instructions

There is a noise from the vehicle while driving.

SFCC_APR2021_35

Service Bulletin/Repair Instructions

A customer may report a creaking type noise coming from the roof glass area while driving at low speeds and/ or rough ground.

SSM59597Attachme

Service Bulletin/Repair Instructions

Attachment.

JLRTB02018NAS2

Service Bulletin/Repair Instructions

'Smart key not found' Message Displayed On Instrument Panel Cluster (IPC) and Intermittent Smart Key Operation

SFCC_MAR2021_21A

Service Bulletin/Repair Instructions

IMC 20C1 Software Release

SFCC_MAR2021_21B

Service Bulletin/Repair Instructions

TCU v19.2

SFCC_MAR2021_21C

Service Bulletin/Repair Instructions

Pivi IP27.2 (OS 2.0.6)

SFCC_MAR2021_23

Service Bulletin/Repair Instructions

Automatic High Beam Disabled

SFCC_MAR2021_27

Service Bulletin/Repair Instructions

Navigation Voice Control does not function

SFCC_MAR2021_36

Service Bulletin/Repair Instructions

Creak Noise From Glass Roof Panel

JLRTB02079NAS1

Service Bulletin/Repair Instructions

Creaking Noise From Glass Roof Panel

SFCC_FEB2021_24A

Service Bulletin/Repair Instructions

IMC 20C1 Software Release

SFCC_FEB2021_24B

Service Bulletin/Repair Instructions

TCU v19.2

SFCC_FEB2021_24C

Service Bulletin/Repair Instructions

Pivi IP27.1 (OS 2.0.6)

SFCC_FEB2021_33

Service Bulletin/Repair Instructions

Check Engine MIL

SFCC_FEB2021_34

Service Bulletin/Repair Instructions

Check Engine MIL

JLRTB02060NAS3

Service Bulletin/Repair Instructions

KNOCKING NOISE FROM FRONT SUSPENSION LOWER CONTROL ARMS

JTB00579NAS2

Service Bulletin/Repair Instructions

RESCINDED - Transmission Cover Gasket Leak - RESCINDED

SFCC_JAN2021_15

Service Bulletin/Repair Instructions

To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable valve timing (VVT) solenoids on both intake an exhaust.

H299NAS2

Service Bulletin/Repair Instructions

Variable Camshaft Timing (VCT) Solenoids

NAS20.11.001v2

Service Bulletin/Repair Instructions

A potential issue has been identified on Jaguar certain vehicles with the INGENIUM I4 2.0L petrol engine within the listed Affected Vehicle Range which may exhibit one or more of the following: Driveability flat spots; Malfunction Indicator Lamp (MIL) illuminated with Variable Camshaft Timing (VCT) Diagnostic Trouble Code(s) (DTC) stored in the Powertrain Control Module (PCM); Increased induction noise while driving; and/or A small reduction in performance.

SFCC_DEC2020_29

Service Bulletin/Repair Instructions

The engine is running rough. There is a hesitation. The Check Engine MIL goes on and off. There is a noise on startup.

SFCC_NOV2020_16

Service Bulletin/Repair Instructions

To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable camshaft timing (VCT) solenoids on both intake an exhaust.

SFCC_NOV2020_36

Service Bulletin/Repair Instructions

The engine fan runs excessively.

BIG5NOV20_30

Service Bulletin/Repair Instructions

To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable camshaft timing (VCT) solenoids on both intake an exhaust.

H299NAS1

Service Bulletin/Repair Instructions

DRIVEABILITY FLAT SPOTS, MIL ILLUMINATED, NOISE WHILE DRIVING, SMALL REDUCTION IN PERFORMANCE

NAS20.11.001

Service Bulletin/Repair Instructions

Affected Vehicle Range which may exhibit one or more of the following: Driveability flat spots; Malfunction Indicator Lamp (MIL) illuminated with Variable Camshaft Timing (VCT) Diagnostic Trouble Code(s) (DTC) stored in the Powertrain Control Module (PCM); Increased induction noise while driving; and/or A small reduction in performance.

NAS20.11.002

Service Bulletin/Repair Instructions

Affected Vehicle Range which may exhibit one or more of the following: Driveability flat spots; Malfunction Indicator Lamp (MIL) illuminated with Variable Camshaft Timing (VCT) Diagnostic Trouble Code(s) (DTC) stored in the Powertrain Control Module (PCM); Increased induction noise while driving; and/or A small reduction in performance.

SSM74827

Service Bulletin/Repair Instructions

Coolant level is over the maximum fill line at PDI.

SFCC_OCT2020_16

Service Bulletin/Repair Instructions

To prevent premature wear, a resulting MIL and a possible no start, all affected vehicles require the replacement of variable valve timing (VVT) solenoids on both intake an exhaust.

SFCC_OCT2020_35

Service Bulletin/Repair Instructions

The engine will shut off at low speed approaching a stop and restart immediately by using the engine start button. There is a flashing ‘D’ in the instrument cluster.

SFCC_OCT2020_40

Service Bulletin/Repair Instructions

The Check Engine Lamp is illuminated.

SSM75082

Service Bulletin/Repair Instructions

Service replacement engines may require a balance shaft update prior to fitment.

SSM75081

Service Bulletin/Repair Instructions

Customers may report a change of Jaguar Drive Control (JDC) to “Comfort” mode without driver input.

SFCC_SEP2020_27

Service Bulletin/Repair Instructions

The engine fan will run sometimes after the engine is shut off.

SFCC_SEP2020_29

Service Bulletin/Repair Instructions

There is a squeak from the engine at startup or shut down.

JLRTB02004NAS2

Service Bulletin/Repair Instructions

TEMPERATURE DISPLAYED INCORRECTLY

SFCC_AUG2020_30

Service Bulletin/Repair Instructions

The engine will shut off at a stop and restart immediately by using the start button.

SFCC Jul20_18

Service Bulletin/Repair Instructions

The Check Engine MIL is on. There is a lack of power from the engine.

SFCC Jul20_26

Service Bulletin/Repair Instructions

20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio popping noise iOS13 Bluetooth improvements Additional improvements

SFCC Jul20_41

Service Bulletin/Repair Instructions

Outer Door Seal Adrift

NAS20.07.011

Service Bulletin/Repair Instructions

An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range which may experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling system performance.

NAS20.07.001

Service Bulletin/Repair Instructions

Please be advised that effective immediately Service Actions H291 and N451, Coolant Pump Operation, have been reinstated.

BIG5_JUN_42

Service Bulletin/Repair Instructions

EFFECTIVE JUNE 10TH 2020 . N451 AND H291 CAMPAIGNS HAVE BEEN SUSPENDED. IT HAS BEEN DETERMINED THAT THE NEW SOFTWARE IS MISSING CERTAIN PARTS OF THE CALIBRATION WHICH WILL RESULT IN UNSUCCESSFUL DOWNLOADS.

SFCC_JUN2020_41

Service Bulletin/Repair Instructions

A customer may report a wind noise or that the door seal is coming loose.

SFCC_JUN2020_8

Service Bulletin/Repair Instructions

Service Actions H291 and N451 Temporarily Suspended

SSM74857

Service Bulletin/Repair Instructions

Suspended Campaign H291

SSM74859

Service Bulletin/Repair Instructions

Door Seal Loose / Adrift

SSM74859ATT

Service Bulletin/Repair Instructions

Door Seal Loose / Adrift

BIG5_JUN_48

Service Bulletin/Repair Instructions

Affected vehicles require a software update to the Powertrain Control Module (PCM) to prevent radiator fans running continuously

NAS20.06.006

Service Bulletin/Repair Instructions

Service Actions H291 and N451 Temporarily Suspended

H291NAS1

Service Bulletin/Repair Instructions

EXCESSIVE COOLING FAN NOISE AND DEGRADATION OF COOLING FAN PERFORMANCE

NAS20.06.003

Service Bulletin/Repair Instructions

An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range which may experience excessive engine cooling fan noise in the passenger compartment and eventual degradation of the engine cooling system performance.

SFCC_MAY2020_24

Service Bulletin/Repair Instructions

Stability Control Not Available, Intelligent Emergency Braking System Not Available, ATPC Disabled, Forward Alert Not Available Messages are displayed on the Instrument Cluster.

SFCC_MAY2020_32

Service Bulletin/Repair Instructions

A customer may report a wind noise or that the door seal is coming loose.

SSM74801

Service Bulletin/Repair Instructions

After a successful Body Control Module (BCM) update, the module is left with incorrect software and the ignition cannot be turned on.

SSM74780

Service Bulletin/Repair Instructions

JLR is investigating reports of Customers experiencing no audio available from the radio feature (FM, AM & DAB), specifically relating to reports of the touchscreen displaying “Radio not available” from vehicle start-up and continues for the entire drive.

SFCC_APR20_PG24

Service Bulletin/Repair Instructions

• There is a loud noise from the front of the vehicle. • The Check Engine MIL is on.

SFCC_APR20_PG28

Service Bulletin/Repair Instructions

To update InControl Touch Pro vehicles to the latest IMC software level, and to enable SOTA updates moving forward. SOTA updates sent direct to customers on SOTA eligible & enabled vehicles with latest level IMC software.

SFCC_APR20_PG31

Service Bulletin/Repair Instructions

Popping sound or crackling noise from the audio system while in use.

SSM74787

Service Bulletin/Repair Instructions

When attempting to complete the “Replace ECU” application for the Occupant Classification System Module (OCS) the application fails. The error message ‘The following error was encountered: ’ is displayed to the user.

JLRTB02030NAS1

Service Bulletin/Repair Instructions

A loud noise can be heard coming from the engine compartment. Investigation has found that the engine cooling fan is constantly running at high speed and the following Diagnostic Trouble Codes (DTCs) may be stored in the Powertrain Control Module (PCM): • P2B61-73 • P26CB-72

SSM74763

Service Bulletin/Repair Instructions

InControl Remote App does not update vehicle location or show correct vehicle status. Remote features (e.g.: Remote Engine Start, Beep and Flash, Remote Lock/Unlock etc.) do not work. The Telematics Control Unit (TCU) unable to communicate with Telematics Service Provider due to curl library error.

JLRTB02023NAS2

Service Bulletin/Repair Instructions

The Malfunction Indicator Lamp (MIL) is illuminated on the Instrument Panel Cluster (IPC) with a small loss in performance and reduction in accelerator response.

SFCC_MAR12_21

Service Bulletin/Repair Instructions

The Check Engine MIL is on.

SFCC_MAR12_29

Service Bulletin/Repair Instructions

XM radio is inop.

SFCC_MAR12_30

Service Bulletin/Repair Instructions

Popping sound or crackling noise from the audio system while in use.

JLRTB02023NAS1

Service Bulletin/Repair Instructions

The Malfunction Indicator Lamp (MIL) is illuminated on the Instrument Panel Cluster (IPC) with a small loss in performance and reduction in accelerator response.

SFCC_FEB20_34

Service Bulletin/Repair Instructions

XM radio is inop.

SSM74385

Service Bulletin/Repair Instructions

Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. These concerns are more evident under partial or light throttle driving conditions. No Engine MIL light illuminated and or DTC codes will not be present.Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. These concerns are more evident under partial or light throttle driving conditions. No Engine MIL light illuminated and or DTC codes will not be present.

SSM74385Att1

Service Bulletin/Repair Instructions

Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. These concerns are more evident under partial or light throttle driving conditions. No Engine MIL light illuminated and or DTC codes will not be present.Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. These concerns are more evident under partial or light throttle driving conditions. No Engine MIL light illuminated and or DTC codes will not be present.

SSM74385Att2

Service Bulletin/Repair Instructions

Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. These concerns are more evident under partial or light throttle driving conditions. No Engine MIL light illuminated and or DTC codes will not be present.Customer may report lack of power/reduced performance and induction noise under certain driving conditions. Engine may sound very much like it is operating without an air filter or boost and induction hose has become detached. These concerns are more evident under partial or light throttle driving conditions. No Engine MIL light illuminated and or DTC codes will not be present.

RCTR_29JAN20_14

Service Bulletin/Repair Instructions

Pop Noise From Audio Output

RCTR_29JAN20_21

Service Bulletin/Repair Instructions

The Check Engine MIL is on.

SSM74697

Service Bulletin/Repair Instructions

A customer may experience one of the following warning messages on the Instrument Panel (IP); Diesel Exhaust Fluid (DEF) Level Low (Empty) or Refill Message Displayed on the (IP) Incorrect Diesel Exhaust Fluid (DEF) Quality Detected Diesel Exhaust Fluid (DEF) Dosing Malfunction

SFCC_JAN20_22

Service Bulletin/Repair Instructions

Popping sound or crackling noise from the audio system while in use.

SSM74650

Service Bulletin/Repair Instructions

An increased number of Roadside Assist reports received related to coolant level low warning after vehicles previously had a coolant pump replaced.

Tech_RS_NOV19_86

Service Bulletin/Repair Instructions

The Check Engine MIL is on. DTC P2402-00 is stored in the PCM.

SFCC_NOV19_21

Service Bulletin/Repair Instructions

The Check Engine MIL is on.

SFCC_NOV19_23

Service Bulletin/Repair Instructions

The Check Engine MIL is on.

SFCC_NOV19_24

Service Bulletin/Repair Instructions

The Check Engine MIL is on.

SFCC_NOV19_30

Service Bulletin/Repair Instructions

Popping sound or crackling noise from the audio system while in use.

SFCC_NOV19_33

Service Bulletin/Repair Instructions

Customer complaint in regards to Infotainment system.

SFCC_NOV19_38

Service Bulletin/Repair Instructions

Customer states there is no audio output from the speakers on all sources.

SFCC_NOV19_40

Service Bulletin/Repair Instructions

Customer states the vehicle will not start.

SSM74621

Service Bulletin/Repair Instructions

The Ambient Air Temperature (AAT) displayed on the Instrument Panel Cluster (IPC) is displayed in Celsius (°C), instead of Fahrenheit (°F) as required.

SSM74605

Service Bulletin/Repair Instructions

Engine MIL on

SSM74590

Service Bulletin/Repair Instructions

Customers can experiences Bluetooth connection issues after updating their Apple devices to Apple iOS 13.0 or later versions.

SFCC_OCT19_27

Service Bulletin/Repair Instructions

Popping sound or crackling noise from the audio system while in use.

SFCC_OCT19_35

Service Bulletin/Repair Instructions

Customer states the vehicle will not start

SFCC_OCT19_36

Service Bulletin/Repair Instructions

Customer states there is no audio output from the speakers on all sources

SFCC_OCT19_37

Service Bulletin/Repair Instructions

Customer states there is no audio output from the speakers on all sources

SFCC_OCT19_38

Service Bulletin/Repair Instructions

Customer states Temperature display in Instrument Pack reverts from Fahrenheit to Celsius with no user input.

SSM74557

Service Bulletin/Repair Instructions

Apple devices with iOS version 12.2 & 12.3 may experience any of the following concerns when connected to the infotainment system using the USB cable and CarPlay mode active.

SFCC SEP19 Slide

Service Bulletin/Repair Instructions

Customer states Temperature display in Instrument Pack reverts from Fahrenheit to Celsius with no user input.

JLRTB02001NAS1

Service Bulletin/Repair Instructions

The tailgate does not open fully.

JLRTB02004NAS1

Service Bulletin/Repair Instructions

The Ambient Air Temperature (AAT) displayed on the IC is displayed in °C, instead of °F as required.

SFCC_AUG19_Slide

Service Bulletin/Repair Instructions

Customer states the vehicle will not start.

SSM74464

Service Bulletin/Repair Instructions

After a successful update of the Heating Ventilation and Air-Conditioning (HVAC) module, the engine cooling fan runs permanently.

SSM74461

Service Bulletin/Repair Instructions

Jaguar have received a small number of reports where the electrically deployable tow bar is not deploying, stowing or experiencing partial operation. Affecting 18MY onwards only.

SFCC_JUN19_Slide

Service Bulletin/Repair Instructions

InControl Touch Pro customer may experience a Satellite radio (SDAR) favorite missing and replaced with a ?2500? status.

SSM62038Attachme

Service Bulletin/Repair Instructions

Mongoose Update.

SSM589571

Service Bulletin/Repair Instructions

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SSM589572

Service Bulletin/Repair Instructions

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DVD13104

Service Bulletin/Repair Instructions

DVD software update

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.

2020 Jaguar E-Pace Service Bulletins: 239 bulletins | CarFathom